Bridge LMS Reviews & Pricing

by Instructure | Founded 2008, Salt Lake City, UT

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Overview Pricing Benefits Reviews Features

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What is Bridge LMS?

Industry Specialties: Serves all industries.

Bridge is a corporate training and performance management solution created by Instructure. It aids organizations in facilitating content creation, course management, onboarding, professional development, engagement, onboarding and compliance. Through coaching, it looks to connect workers with mentors to provide a clearer career path. For learners who need extra help to be more productive, it aids in upskilling or reskilling. It also serves to ensure that the staff members, departments and company are all on the same page for goal setting. Overall, its goal is to better educate employees and increase retention.

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User Sentiment

Based on 369 reviews:

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Bridge LMS Pricing

Based on our most recent analysis, Bridge LMS pricing starts at $3 (Per User, Monthly).

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Starting From: $3
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

Bridge LMS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Bridge LMS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Bridge LMS Benefits and Insights

Why use Bridge LMS?

Key differentiators & advantages of Bridge LMS

Positive Company Culture: Creates a cohesive company culture through effective onboarding. The centralization of all essential files and integration with other legacy systems makes it easier for users to pick up. It uses tools such as career development and surveys so managers can see where employees feel unsupported. Through all these methods, it builds an intentional culture of support and positivity.
Effective Professional Development: Managers can help align employee goals with a career path and show how core values tie into a successful role. By showing any gaps in skill or areas where someone has improved, staff members become more effective. It uses exercises, career maps, tactical development plans and more to help individuals find out what they want and how to get there.
Employee Engagement: Ensure that staff is excited about their position. Conduct author and pulse surveys so everyone gets a voice in the company’s future. These insights help managers create more effective plans with more excited employees. Users can create their own questions or use premade ones. Through machine learning, it’s easy to break down comments and reactions and find the key points to improve a company while anonymity ensures honesty across the board. Some tools include sentiment analytics, a reporting dashboard, smart groups and integration with an HRIS or other HR management solution.
Better Job Performance: By getting workers up to date on compliance and new necessary competencies, it increases both productivity and job performance. Closing competency gaps and teaching people how to do their jobs more efficiently creates a professional workplace.

Industry Expertise

Bridge formed a partnership with another skill development solution called GoCoach in 2020 to bring new features to both learning and development platforms. This added expanded coaching, consulting and training services to the software. Bridge was named in several reports about the LMS industry including, “Global Corporate LMS Market Report 2020 by Key Players, Types, Applications, Countries, Market Size, Forecast to 2026 (Based on 2020 COVID-19 Worldwide Spread),” and, “Global SCORM-Compliant LMS Software Market Analysis Outlook By Growth and Forecast 2023.”

Bridge LMS Reviews

Average customer reviews & user sentiment summary for Bridge LMS:

369 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Bridge LMS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Interface: Bridge LMS is celebrated for its intuitive design and easy navigation, making it simple for both administrators and learners to use effectively.
Customization Options: Bridge LMS offers a wide array of customization features, allowing businesses to tailor the platform to their specific branding and training needs.
Robust Features: Bridge LMS provides a comprehensive suite of features, including tools for creating and managing training content, tracking learner progress, and generating insightful reports.

Cons

Limited Features: While known for its user-friendly design, Bridge LMS might not have all the bells and whistles that experienced users or those with very specific requirements are looking for in a learning platform.
Customization Constraints: Bridge LMS prioritizes simplicity, which may come at the cost of extensive customization. Users who desire a high degree of personalization in their learning environment might find the platform's customization options somewhat limited.

Researcher's Summary:

How do you bridge the gap between learning and development? User reviews from the last year indicate that Bridge LMS excels at providing a user-friendly and customizable platform that simplifies the creation and management of courses, while offering a smooth learning experience for users. Its intuitive interface and robust features, such as personalized learning paths and seamless integration with other systems, make it a strong contender in the LMS market.

One of Bridge LMS's most significant strengths is its user-friendliness, which is consistently highlighted in positive reviews. Users praise its clean interface, making it easy to navigate and manage courses. The platform's customization options are also highly regarded, allowing administrators to tailor the learning experience to their specific needs. This flexibility is particularly beneficial for organizations with diverse training requirements. Another notable strength is its robust feature set, including personalized learning paths, effective progress tracking, and seamless integration with other systems. These features streamline the learning process and provide valuable insights into user engagement and performance.

However, some users point out areas for improvement. While the platform's overall navigation is praised, some find navigating within course modules less intuitive. Additionally, while Bridge LMS offers basic content creation tools, more complex interactive elements may require external software. This limitation could be a drawback for organizations seeking an all-in-one solution for content creation and delivery.

Overall, Bridge LMS is best suited for organizations prioritizing user experience and customization in their learning and development initiatives. Its intuitive interface, robust features, and seamless integrations make it an excellent choice for businesses looking to streamline training, enhance employee development, and foster a culture of continuous learning.

Key Features

Intuitive UI: The solution is easy to use and doesn’t take much time to get workers accustomed to it. It combines course creation and management, delivery and course authoring in one platform. Setting up courses is a relatively easy and quick process. Programs are designed to close competency gaps and increase company-wide compliance.
Customization: Various customization options allow users to create and host specialized compliance training. This is especially helpful for reaching out to certain departments that don’t have the same needs as the rest of the company.
Connection: It encourages workers to reach out to their peers and collaborate for better learning and during performance reviews. The program helps establish a mentor and mentee relationship to strengthen bonds between staff members.
Performance Management: Helps leaders conduct annual performance reviews and monitor worker productivity. The solution lets users track conversations, continuous check-ins, manage skills, align with company goals, test competencies and more. Design programs to drive performance, even for teams with unique challenges. Employees can also receive peer feedback and get connected with mentors. It has feedback built into the grading system to evaluate against company culture.
Reporting and Analytics: Make better-researched decisions from relevant data. Learners track career growth, set company goals and create strategic plans for staff, teams and the entire organization. Measure metrics such as competition rates, progress, procrastination and import the necessary data.
Integration: The software integrates with multiple HR, talent management or other tools like ADP, Ceridian, Domo, Kronos, Oracle PeopleSoft, Slack, SyncHR, UltiPro, Workday and others.
Video: Through a video chat feature, it facilitates a role-playing functionality so employees can participate in a dynamic group environment and collaborate with coworkers.
Mobile: Comes with responsive design so workers can receive information through a range of devices, giving them greater flexibility in their location.

Limitations

At the time of this review, these are the limitations of Bridge according to user feedback:

No gamification features
Not enough customization and branding capabilities

Suite Support

Bridge offers different levels of customer support based on the plan. Customers get help by phone, email and through the live chat on the website. It also provides supplemental learning with checklists, blogs, guides and webinars.

Email: Users can contact [email protected] for support or submit a form only.

Phone: Call 800-358-4330 to reach customer service by phone.

Training: There’s an online community that provides guides, videos and additional help. The company has trainers to help with implementation and early support questions.

Tickets: Administrators can submit tickets through the website help.bridgeapp.com. Live chat is available online 24/7.