11Sight Reviews & Pricing

Key Features

• Access Controls/Permissions
• Activity Dashboard
• Activity Tracking
• Alerts/Notifications
• API
• Archiving & Retention
• Automatic Transcription
• Brand Management
• Call Conferencing
• Call Monitoring
• Call Recording
• Call Reporting
• Call Routing
• Call Screening
• Call Tagging
• Call Tracking
• Call Tracking Metrics
• Call Transfer
• Caller ID
• Campaign Analytics
• Campaign Management
• Campaign Segmentation
• Chat/Messaging
• Collaboration Tools
• Communication Management
• Computer Telephony Integration
• Conferencing
• Contact Database
• Conversion Rate Optimization
• Conversion Tracking
• CRM
• Customer Segmentation
• Customizable Branding
• Customizable Fields
• Customizable Reports
• Customizable Templates
• Data Import/Export
• Employee Activity Monitoring
• Engagement Tracking
• Event Triggered Actions
• File Management
• File Sharing
• File Transfer
• Group Messaging
• HD Audio/Video
• Host Controls
• Human Handover
• Interaction Tracking
• Landing Pages/Web Forms
• Lead Capture
• Lead Database Integration
• Lead Distribution
• Lead Generation
• Lead Management
• Lead Nurturing
• Lead Qualification
• Lead Verification/Validation
• Live Chat
• Meeting Management
• Mobile Access
• Multi-Campaign
• Multi-Channel Communication
• Multi-Channel Marketing
• Multi-Language
• Multi-User Collaboration
• Offline Form
• On-Demand Recording
• On-Demand Webcasting
• One-to-One Messaging
• Online Voice Transmission
• Presentation Streaming
• Presentation Tools
• Private Chat
• Proactive Chat
• Prospecting Tools
• Real Time Analytics
• Real Time Data
• Real Time Monitoring
• Real Time Notifications
• Real Time Reporting
• Real-Time Chat
• Real-time Consumer-facing Chat
• Real-time Conversations
• Real-time Updates
• Recording
• Remote Access/Control
• Remote Support
• Reporting & Statistics
• Reporting/Analytics
• Role-Based Permissions
• Sales Reports
• Sales Trend Analysis
• Scheduled Recording
• Screen Sharing
• Single Sign On
• SIP Trunking
• Social Media Integration
• Softphone
• SSL Security
• Surveys & Feedback
• Third Party Integrations
• Time Zone Tracking
• Transcripts/Chat History
• Transfers/Routing
• Two Way Audio & Video
• Two-Way Audio & Video
• Unified Communications
• User Management
• User Profiles
• Video Call Recording
• Video Chat
• Video Conferencing
• Video Streaming
• Video Support
• Visitor Tracking
• Voice Mail
• Web Forms
• Website Visitor Tracking