Categories:

#22

Agentero is ranked #22 in the Claims Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Agentero Pricing

Based on our most recent analysis, Agentero pricing starts at $99 (Per User, Monthly).

Price
$
$
$
$
$
i
Starting From
$99
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Agentero is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Agentero:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Agentero Benefits and Insights

Why use Agentero?

Key differentiators & advantages of Agentero

  • Improve Cash Flow: Get actionable insights into leads and referrals with a data-fuelled pipeline that identifies cross-selling and upselling opportunities. 
  • Faster Quotations: Significantly cut down wait times for clients by providing agents with direct access to the latest carrier information. 
  • Optimize Business Operations: Save time and resources using automated tools to streamline communication and perform daily repetitive tasks. 
  • Increase Client Satisfaction: Improve engagement levels by providing clients with a direct line of communication. 

Industry Expertise

Designed for the insurance industry with a special focus on personal and commercial lines of business.

Agentero Reviews

Average customer reviews & user sentiment summary for Agentero:

User satisfaction level icon: excellent

16 reviews

98%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Agentero reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy-to-Use Interface: Users appreciate the straightforward and intuitive design of the Agentero platform, making it simple to navigate and find the information they need.
  • Comprehensive Coverage Options: Agentero offers a wide range of insurance products, catering to diverse needs, such as health, life, and auto insurance.
  • Competitive Pricing: Users have reported finding competitive rates on Agentero, often saving money compared to other insurance providers.
  • Excellent Customer Support: Agentero's customer service team is known for its responsiveness and helpfulness, providing timely assistance when needed.

Cons

  • Limited Coverage Options: Some users have reported that Agentero's plans don't offer enough coverage for their needs, particularly for things like liability or medical expenses. For example, a user might find that their plan doesn't cover certain types of accidents or injuries, leaving them with a significant out-of-pocket expense.
  • High Deductibles: Many users have complained about the high deductibles associated with Agentero's plans. This means that policyholders have to pay a substantial amount out of pocket before their insurance kicks in, making it difficult to afford necessary medical care or repairs.
  • Confusing Policies: Some users have found Agentero's policies to be difficult to understand, making it challenging to know what they're covered for and what their responsibilities are. This can lead to confusion and frustration when filing a claim.
  • Poor Customer Service: Several users have reported negative experiences with Agentero's customer service. They've described long wait times, unhelpful representatives, and difficulty getting their questions answered. This can be particularly frustrating when dealing with a complex issue like insurance.

Researcher's Summary:

User reviews from the past year suggest that Agentero might just be the golden ticket for independent insurance agents seeking a platform that simplifies their workflow and boosts their bottom line. Users rave about Agentero's intuitive interface, highlighting its ease of use compared to more cumbersome alternatives. One user, a former captive agent, praised Agentero for offering the "choice and simplicity" they had been searching for, effectively merging the best of both worlds. Another user emphasized the platform's efficiency, stating that Agentero "has taken the insurance industry by storm" with its streamlined approach to carrier access and business operations.

However, it's not all sunshine and rainbows. Some users expressed a desire for expanded instant quoting capabilities, specifically for auto, renters, and supplemental insurance lines. This suggests that while Agentero excels in certain areas, there's room for improvement in terms of comprehensive coverage across all insurance products.

Agentero seems to be a perfect fit for independent insurance agents who are looking to ditch the clunky systems of the past and embrace a more modern, efficient way of managing their business. Its user-friendly design, coupled with its focus on simplifying complex tasks, makes it a valuable tool for agents who want to streamline their workflow and dedicate more time to what truly matters: their clients.

Key Features

  • Sales and Pipeline: Track potential leads and sales opportunities in real time. Provide agents and underwriters with the right information at the right time necessary to maximize return on investment. 
  • Predictive Algorithms: Process anonymized data from agency and third-party sources to optimize the renewal and application process. Work out tailored policy recommendations for individual clients and identify coverage gaps. 
  • Carriers: Tap into a vast network of digital carriers to access the latest insurance products and quotes. Featured carriers include Hippo, Branch, Clearcover, Openly and more. 
  • Mobile App: Provide clients with a self-service option accessible through the mobile application. Insureds get 24/7 access to policy documentation, insurance and claims support. 
  • Workflow Automation: Create automated workflows for repetitive client maintenance tasks, such as emails, referrals and schedules. 
  • Dashboard: Leverage a customizable dashboard to gain complete visibility into client metrics, agent performance, analytics, reports and pipeline performance. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Support response rates are slow. 
  •  The platform is not as effective outside of personal and commercial lines of business. 

Suite Support

The vendor provides implementation support as well as 24/7 tech support for all subscribers.

mail_outlineEmail: [email protected].
phonePhone: Not specified.
schoolTraining: In-depth information and documentation on the product’s features are available through the Support Center.
local_offerTickets: Submit a ticket via the Support Center.
Your review has been submitted
and should be visible within 24 hours.
Your review

Rate the product