Categories:

#118

PeopleDoc is ranked #118 in the Human Services Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

PeopleDoc Pricing

Based on our most recent analysis, PeopleDoc pricing starts at $0.

Price
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Starting From
$0.01
Pricing Model
Still gathering data
Free Trial
Still gathering data

Training Resources

PeopleDoc is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for PeopleDoc:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

PeopleDoc Benefits and Insights

Why use PeopleDoc?

Key differentiators & advantages of PeopleDoc

  • Increase HR Efficiency: The platform streamlines tasks and automates HR processes. It automatically routes employee requests to relevant HR specialists, creates new processes and helps customize workflows. 
  • Agile HR Professionals: Users are equipped with relevant tools to support all HR-related events that help build an agile workforce. Managers can create customized workflows and forms, adapting them to support changes at all times. 
  • Build Employee Engagement: Employers can act on data-based feedback that improves employee satisfaction and raises retention rates. The software uses tools such as artificial intelligence that provide insightful survey results, compare feedback against benchmarks and analyze open-ended employee feedback. 
  • No Additional IT Setup: IT teams aren’t required to perform tasks like creating roles, building forms and workflows, and setting access rights. An intuitive UI enables new users to learn the software quickly and makes it easy to use for non-technical HR professionals. 
  • Mobility: PeopleDoc provides high mobility and flexible access, as users can log in from different devices and locations. 
  • Personalized User Experience: The solution offers a customized experience based on the end user’s requirements. Users can access content, learning resources and tools per their profile. 
  • Configurability: Users can hide, delete or add new fields, as well as configure workflows and change tab layouts to suit the exact requirements of their organization. 
  • Save Time on Updates: The platform automatically manages and executes all software updates so users can be assured of having the latest version at no extra cost. 
  • 360-Degree Employee View: PeopleDoc improves employee transparency, giving employers a 360-degree view of each individual from hiring to retirement. 
  • Enhance Operations: Mitigating security-related risk, easing compliance stress and improving productivity is possible, as the platform automates most manual processes and actively manages all relevant employee documents. 

Industry Expertise

PeopleDoc serves medium and large organizations in all industries.

PeopleDoc Reviews

Average customer reviews & user sentiment summary for PeopleDoc:

User satisfaction level icon: excellent

6 reviews

100%

of users would recommend this product

Key Features

  • Case Management and Knowledge Base: HR can use these capabilities to provide professional services to their employees. The platform also enables users to create searchable, personalized articles and dedicated employee workflows for routing and tracking employee requests. 
  • HR Help Desk: Employees can directly send requests to HR managers, view the status of their request and communicate with the manager who’s in charge of the request from a single help desk dashboard. 
  • HR Process Automation: The process automation module involves several tools such as a form builder, a task manager, workflow automation, an automated process builder for onboarding and crossboarding and an employee file manager. It enables employers to provide a personalized process experience to each employee. 
  • Employee File Management: Users can generate and share documents, use e-signatures, and securely access employee data. The feature facilitates proactive compliance, retention schedules and centralized employee information. 
  • Advanced Analytics: A dashboard saves time and improves accuracy in the system, providing tools for monitoring KPIs and performance insights for every employee. Advanced reporting, configurable dashboards, proactive compliance and process analytics are included. 
  • Employee Surveys: HR managers can set up and carry out annual employee surveys, with the option to segment such as by department or location. The survey tool lets them assess results against benchmarks, analyze structured and unstructured data from different sources, and receive quick responses via simple and interactive reports. 
  • Employee Onboarding: New hires can access the onboarding portal via multiple devices. It allows them to view welcome messages and videos, provide relevant information, complete paperwork, acknowledge organizational policies, and share and store documents. 
  • Multiple Language Support: The platform provides flexibility to users as it supports multiple languages such as English, French, Spanish, Chinese, Japanese, German, Arabic and more. 

Limitations

User feedback suggests the following product limitations at the time of this review:

  •  It’s easy to lose unsaved updates, as the system automatically logs out if the user is inactive for 15 minutes. 

Suite Support

In addition to the options below, PeopleDoc provides a dedicated customer success manager, implementation support, and assistance with HR compliance and change management.

mail_outlineEmail: Not available.
phonePhone: Not available.
schoolTraining: PeopleDoc offers an accredited learning services program called Learn I/O. Users can also visit the searchable help center on the website to find articles, a user community, FAQ’s and more that can be used for self-training purposes.
local_offerTickets: Users can submit tickets during normal business hours. A three-tier system ensures every request is addressed appropriately, with SLAs guaranteeing timely support.
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