Paycor Reviews & Pricing

by Paycor, Inc. | Founded 1990, Cincinnati, OH

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What is Paycor?

Industry Specialties: Serves all industries

Best for: Employee engagement and document management

Ranked at number two on our best HR software list, Paycor is a comprehensive, cloud-based HR system designed for businesses of all sizes that serve industries like healthcare, manufacturing, retail and technology.

It supports key HR functions, including talent management, benefits administration, payroll processing and compliance, catering to teams ranging from a single employee to over 1,000.

Paycor is a SelectHub award winner in employee onboarding and administration, self-service and performance management. It’s also in our top ten for applicant tracking and recruiting, benefits management, compensation management, and succession management.

The platform’s mission is to empower leaders with easy-to-access resources and personalized experiences featuring customizable homepages and learning paths. Managers can gain valuable insights to evaluate performance, track wins and identify areas for improvement.

Struggling with employee retention? Paycor helps by providing data on recognition frequency, promotion rates, pay adjustments and completed one-on-ones.

For recruiters, Paycor offers tools to enhance job postings and streamline the hiring process, utilizing AI for smart candidate sourcing. Key features include performance management, applicant tracking, recruiting, benefits management, compensation management, employee engagement, onboarding and employee self-service.

84% of users give it two thumbs up, noting its straightforward performance, payroll and scheduling management. In contrast, some have encountered complex reporting issues and occasional bugs following updates.

Pricing starts at $99 per user per month, with a free trial available.

To view other popular Paycor solutions, visit our Paycor company page.

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User Sentiment

Based on 4226 reviews:

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Paycor Pricing

Based on our most recent analysis, Paycor pricing starts at $99 (Per User, Monthly).

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Starting From: $99
Pricing Model: Per user, Monthly
Free Trial: Yes, Request for Free

Training Resources

Paycor is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Paycor:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Paycor Benefits and Insights

Why use Paycor?

Key differentiators & advantages of Paycor

Centralize HR: Complete all core HR tasks through one unified platform, eliminating multiple logins on different systems. Track and consolidate data so HR managers can generate comprehensive reports that summarize HR practices. Interview management, document access control, AI-based benefits advisor, budget allocation, compensation grid, automated tax filing, mobile scheduling, charts and visualizations are all fully supported for every aspect of HR.
Improve Document Management: Add flexibility with Paycor’s document management function, which is rated 100 in our analysis. This system includes fully supported features such as a document repository, document search and sharing capabilities. Digital signatures and a range of compliance documents further enhance the process, particularly during onboarding.
Boost Employee Engagement: Gauge employee engagement with pulse surveys that earn our highest rating. They measure engagement and job satisfaction, while self-paced learning fosters career development. Additionally, Paycor provides easy access to employee information, including pay, time tracking and time-off requests.
Streamline Data Entry: Upload applicant information and automatically import data, modifications and relevant fields to eliminate duplicate entries.
Strengthen Applicant Tracking and Recruiting: Manage all job candidates, their statuses and priority job listings efficiently. Assign specific hiring processes to each job record and use AI to generate job descriptions. Rated 86 out of 100, this function also streamlines the post-interview process by automatically saving feedback with user-friendly scoring.
Save Time: Automate workflows, reminders and notifications to reduce tedious, time-intensive manual tasks. Let employees focus on the critical, ROI-enhancing tasks.
Facilitate Onboarding and Administration: Establish timelines and provide training resources tailored to business needs. Paycor offers status calls, project scopes and demos for comprehensive support throughout onboarding, earning a 96 for this module.
Tailor Experiences: Customize homepages and their features for efficiency and comfort.
Enhance Visibility: Put important information at the forefront with homepage-based trends and alerts.
Get Tax Assistance: Monitor tax registrations and get tax recommendations, including notifications on employee location changes.
Empower Managers: Sharpen soft skills, including coaching, optimizing and retaining employees. Paycor’s core leadership model focuses on helping employees set goals, get feedback, stay motivated and celebrate successes.
Provide Leader Insights: Give managers insight into who's clocked in and who's nearing overtime, snapshots of employee records, time-off requests, upcoming birthdays, and anniversaries.
Plan for the Future: Keep employees and managers informed on individual progress and areas for improvement with assessments and role profiles. Help managers plan by finding talent gaps and risks via dashboards and insights. New to succession management? Paycor has a succession planning template for beginners.

Industry Expertise

With over 30 years of experience in the HCM industry, Paycor is a trusted platform for HR professionals, financial managers, payroll managers and individual employees. It caters to various industries, including but not limited to healthcare, manufacturing, restaurants, retail, professional services, nonprofits, education and technology.

Paycor supports organizations of all sizes, from small teams to larger enterprises with 1000+ employees.

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Currently, Paycor supports over 2.5 million users and 40,000 businesses throughout the United States.

Paycor Reviews

Average customer reviews & user sentiment summary for Paycor:

4226 reviews

85%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Paycor reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Time Tracking: 86% of users like Paycor's time tracking feature for its simplicity and accessibility.
Payroll: 88% of users found payroll processing convenient and reliable, particularly when processing bi-weekly payroll.
Ease of Use and Navigation: 77% of users appreciate Paycor's intuitive platform, noting that it’s easy to use and navigate, which simplifies daily HR tasks.
Integration and Customization: The platform's ability to integrate various features and customize settings to meet specific needs is frequently highlighted as a strength.
Training Opportunities: Paycor offers a variety of training options, including online webinars, recorded sessions and certification courses, which users find beneficial.
Employee Recognition and Communication Tools: Features that support employee recognition and communication are well-regarded. Users find these tools effective in engaging and managing their workforce.
Onboarding: The onboarding feature is praised for its effectiveness in streamlining the new employee integration process.

Cons

Login Frustrations: Users note that the login process can be inconvenient as it adds an extra step to accessing information.
Customer Service: Some recent reviews cite difficulties with the support process, specifically over the phone with wait times.
Timecard Issue: A recent review notes experiencing a glitch with timecard integration, which impacted payroll processing.
Reporting: Users find the reporting features cumbersome and inconsistent. The complexity of reports and the lack of simplicity in generating them are notable pain points.
Integration With Third-Party Platforms: There are some minor issues with integrating Paycor with third-party platforms, such as benefits systems, which can lead to excessive delays and unresolved problems.

Researcher's Summary:

Paycor is a popular HR management software designed for both in-office and remote teams, as well as HR managers aiming to improve performance management. Suitable for small, medium, and large businesses across the United States, Paycor supports teams of 50 to 500 employees and can scale to accommodate organizations with up to 2,500 members.

Key features include personalized coaching, Smart Source recruiting, online learning and leader insights. Financial managers benefit from Paycor’s analytics tool, which helps with compensation planning, pay equity monitoring and trend analysis. The software also integrates with general ledger data and offers self-service options for employees to access pay stubs, history and tax forms.

Jumping on a live chat, I found Paycor's the most personable experience compared to competitors. I selected “just browsing” and received prompts for webinars, compliance checks, product info, and pricing. The only downside was there wasn't an option to start a new chat and the previous conversation kept reappearing even after refreshing.

The mobile app provides employees with easy access to their wages, flexible pay options and paycheck details from anywhere. They can view deductions and adjust federal and state tax withholdings directly through the app.

Users appreciate Paycor for its intuitive navigation, self-service features and employee recognition tools. However, some have experienced extended wait times for customer support and challenges with implementation, which sometimes require additional support team intervention.

Pricing for Paycor begins at $99 per user per month. A free trial is available for prospective users to evaluate the platform before committing.

I found Paycor’s platform pretty straightforward after trying it out, specifically when it came to managing compliance and employee details. I appreciate how the system highlights potential compliance issues and provides clickable warnings for detailed insights. For example, if there's a tax registration issue, I can quickly see specifics like the tax authority, client ID, and tax code, as well as the exact problem, such as a missing tax ID. The platform then guides me to a resolution page where I can easily add the necessary tax ID to fix the issue.

When it comes to managing employees, I found the “Manage People” section intuitive. I can filter employees by department, location, title, or status, including options like 3rd-party payable, Active, FMLA, Laid off, or on paid leave. To perform tasks such as assigning a new responsibility, I simply check the box next to the employee’s name. If an employee needs a specific form or document, checking their name is all it takes.

The homepage is handy for checking time-related information at a glance. I can see scheduled absences, approaching overtime, and current clock-in or break statuses without needing to dig through multiple screens.

For new hires, I can view their name, hire date, email and onboarding progress in one place. Clicking on their name provides access to important details for updates, such as tax information, compensation, and work schedule adjustments.

Sharing documents is simple with the “Bulk Actions” feature. I can select and send documents like the employee handbook, PTO policy, or exit interview questions by setting a date and clicking “share form(s).” I can also track the status of these documents in the Forms & Documents Tracking Center.

I like the drag-and-drop menu options for customizing my homepage. Managing my tasks is made easier with the “My Task” option, and viewing my available PTO balance and requesting time off are just a few clicks away. I can specify the dates and whether it’s a full or partial day leave, add any necessary notes for my supervisor, and submit the request easily.

Accessing and downloading my pay stubs and tax documents directly from the platform is convenient, and setting up direct deposit is straightforward. I can even split my paycheck between two accounts if needed, with one as the primary. Plus, I can check how many days are left until my next paycheck right from the homepage.

I'm a fan of the Recognition Center because it lets me view positive comments from colleagues and leave recognition for others.

Overall, Paycor’s platform has simplified many of my HR tasks and made the process more efficient.

Key Features

Leader Insights: Just like report cards, give new managers a detailed look at their successes and areas for growth. Managers view the number of completed 1-on-1s, pay rate changes and recognition, supporting employee development and engagement.
Benefits Management: Centralize employee information and empower employees to self-enroll in benefits plans through the system. Gain high-level insights into maximizing employee benefits packages with analytics.
Compensation Management: Ensure workers are getting paid the correct amount based on experience, skillset, education, certifications, job title and performance (great for reducing turnover and boosting morale).
Career Development: Let everyone know when there’s an opportunity for advancement, develop goals that align with larger business objectives and reward high performers.
Learning Management and Development: Search for courses, take notes, provide feedback and access various learning tools from any internet-connected device.
Payroll Management: Enable easy access to pay stubs, history and tax forms without admin intervention. Ensure accurate payroll processing, calculations and deductions. Automate payroll calculations, tax withholdings and direct deposits, reducing manual entry errors.
Time and Attendance: Monitor employee hours and forecast labor costs using historical data. Clock in and out from Paycor's app. Manage time-off requests and resolve time clock errors.
Scheduling: Ensure peak productivity with real-time analytics. Manage leaves and sick days, ensuring there are enough people to get the job done when unexpected call-outs occur.
Reporting and Analytics: Combine HR, payroll and time data into a single report. Track, store and compile data to provide managers with insights into business practices.
Smart Sourcing: Use Paycor's AI smart sourcing to analyze job descriptions, focusing on key factors like responsibilities and experience to find the best candidates. Run targeted campaigns to attract and engage potential hires, speeding up your talent search.
Job Posting Assistance: Paycor has customizable templates and AI to take skills recruiters type in and turn them into job descriptions. The platform connects to various job sites, including Facebook and LinkedIn, letting managers see which employees share job postings.
Compliance: Paycor offers comprehensive compliance solutions, from application tracking and EEO/OFCCP compliance reporting to simplifying ACA requirements with detailed reports and employee eligibility tracking. They also have online resources on compliance updates and changes to state laws.
Performance Management: Ensure regular 1-on-1s, track goals and collect feedback. Use job assessments, role profiles, templates and role-based reviews.
Learning Management: Get self-paced tailored training and coaching. Employees and managers can take bite-size learning courses on key topics like compliance.
Pulse Surveys: Turn employee feedback into actionable improvements. Empower staff to share their experiences and identify needed changes to mitigate turnover.

Approach to Common Challenges

Keeping Employees Engaged: Paycor provides valuable insights into recognition frequency, promotion rates and pay adjustments. This data helps managers identify and address engagement issues, track employee progress, and make informed decisions to improve retention.
Time -Recruiting: Using AI for smart candidate sourcing and a robust applicant tracking system helps recruiters find and hire the right talent.
Bumpy Onboarding Processes: New hires complete and sign documents electronically, reducing manual errors, and ensuring seamless data transfer to payroll. This integration enhances efficiency, ensures compliance and securely stores all onboarding paperwork.
Missed Career Development Opportunities: The platform provides performance management features that allow managers to evaluate employee performance, track achievements and identify areas for improvement. This helps set clear goals, provide constructive feedback and align employee performance with company objectives.

Limitations

These are some of the product limitations according to user feedback at the time of this review:

Occasional bugs after updates.
Inconsistent customer support wait and resolution times.
Doesn’t currently support AI-Based Candidate Scoring.

Demo Resources

Live Demos: Paycor offers personalized live demos where you can see the platform in action and learn how it fits your needs. Just schedule a session with a rep to get a tailored walkthrough.
Free Trial: Give Paycor a spin with a free trial so you can check out the features and see how it works in your own setup before you decide.
Interactive Product Tours: Explore Paycor’s software through engaging, guided tours that showcase its key features and functionalities.
Video Tutorials: Check out Paycor’s on-demand video tutorials to get a handle on everything from basic navigation to advanced features at your own pace.
Webinars: Join Paycor’s regular webinars for a deep dive into the platform’s capabilities, complete with real-life use cases and customer stories.

FAQs

Q: What are Paycor's customer service hours?

A: Paycor's customer service via phone is available Monday through Friday, from 8 a.m. to 8 p.m. EST for Payroll and 8 a.m. to 6 p.m. EST for other products.

Q: Does Paycor have a Customer Sandbox?

A: Yes, Paycor provides a Customer Sandbox for testing and training purposes.

Q: Does Paycor integrate with Quickbooks?

A: Yes. To configure this integration, you need to subscribe to an advanced plan.

Q: Does Paycor do background checks?

A: Paycor Recruiting integrates with background screening providers, including Clearstar, Sterling and AssureHire.

Q: Can I update my direct deposit info on Paycor?

A: Yes, though your admin will need to give you access first.

Q: How do I change my Paycor password?

A: Start by signing in on www.paycor.com, then click My Settings (top right corner).

Go to My Actions and click the link to change your password.

If you forgot your password, at the sign-in page, click on the Forgot your Password link and follow the on-screen guide to reset it.

Q: Does Paycor have options to pay employees early?

A: With the Paycor Mobile Wallet, yes, it's possible as long as you meet the qualifications.

Paycor offers OnDemand Pay (also known as earned wage access), which provides employees with up to 50% of the money they’ve earned before their official payday.

Employees also have the option to use a reloadable Paycor Visa Card to get paid up to two days earlier. Please check out their terms and conditions to verify if these options apply to you.

Customers

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Testimonials

Paycor provides more services than just payroll. We have the HR feature, the time keeping feature, reports, there's so many different things that Paycor can offer.

With Paycor's onboarding solution, adding new hires takes me very little time. I also love that you can store documents online.

Paycor has never missed a go-live date and always gets the first payroll out to employees on time. They’re a partner we trust can execute without needing any handholding.

Paycor Onboarding empowers us to drive employee engagement and excitement while automating all of the paperwork. And making the switch has saved us time - about 80 hours a year.

The transition to Paycor was smooth. It's nice to tell employees to just download one app to do everything. You can punch in, request time off. It's all there.

Prior to Paycor, open enrollment was a yearly nightmare. Now, employees can speak fluently to their benefits offerings and they’re more engaged with the open enrollment process than ever before.

The switch to Paycor has been felt everywhere. Employees can access their own information, get their W-2s, track their time off. It’s resulted in a better experience for everyone.

With Paycor, there’s so many features—there’s a solution for a solution. There’s just not one way to do something. Other companies might have the solutions we need, but it’s not integrated like Paycor. It’s amazing how it works.

I often have neighboring franchisees come to me looking for recommendations because we've been in the business for a while. If any of them were to come to me today I would have nothing but confidence in recommending Paycor. There's no need for us to work with other vendors any longer because Paycor's been able to provide all the products and services that we needed.

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A note from Paycor, Inc.

There’s a lot of competition in HR technology. Paycor differentiates itself by developing HR and Payroll solutions for leaders. A lot of platforms are designed to be fun for employees to use, not to help business leaders solve problems. For instance, do you really need another platform where your employees can message one another? Or would you rather have dashboards that help you actually solve problems, like identifying and addressing pay equity disparities, predicting turnover or controlling labor costs?

Paycor’s product suite helps company leaders cultivate teams that win. Offering tools specializing in Workforce Management, Talent Management, Benefits and the Employee Experience, Paycor saves you time so you can focus on more strategic goals. Your company is unique, and it deserves HR and Payroll solutions that can grow with you and provide workforce insights. Paycor is the HR and Payroll partner who will always have your back.

- Chuck Mueller, Chief Revenue Officer

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