Oracle HCM Cloud Reviews & Pricing

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What is Oracle HCM Cloud?

Industry Specialties: Serves all industries

Oracle HCM Cloud, also known as Oracle Fusion Cloud HCM, is a full-featured set of tools designed to help with modern HR and talent management. With a user sentiment of 83% and a product score of 84, it earns recognition as one of our top five HR products. It’s also featured as number one on our leaderboard for applicant tracking and platform capabilities.

It combines advanced analytics and various modules to meet your diverse HR needs, whether you're operating on a smaller scale or at a global organization.

HCM Analytics within Oracle Cloud shines a light on key workforce insights, helping even entry-level HR professionals make informed decisions about diversity, employee retention and talent acquisition.

Modules like workforce management, talent profiles, diversity and inclusion, and performance management are pre-built for quick deployment and usage so your team can hit the ground running without having to customize everything from scratch.

The human resources component offers core functionalities, including benefits administration, workforce directory and predictive workforce modeling. It ensures compliance with local regulations while enhancing operational efficiency through features like HR help desk support, advanced HCM controls using AI and a digital assistant for streamlined processes.

Talent management capabilities encompass recruiting, onboarding, performance tracking, career development and succession planning.

Users appreciate 24/7 support via chat and phone, managing the entire employee lifecycle in one place, and a design that's simple and easy to navigate. On the flip side, some users had a hard time customizing the system and found implementation tricky.

Pricing starts at $4 per employee per month, and you can request a free trial.

Overall, when it comes to accurately monitoring and assessing employee performance, ensuring the secure handling and storage of employees and managing the recruitment process, Oracle HCM Cloud is good to have in your corner.

It also lands in our top ten for several major categories, such as benefits management, compensation management, employee onboarding, employee self service and learning management, just to name a few.

It fully supports certifications and G Suite and Office 365 integrations. With additional modules, it allows AI-based dashboard views, which leading competitors UKG Pro, Paycor and SuccessFactors don't currently support.

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User Sentiment

Based on 1530 reviews:

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Oracle HCM Cloud Pricing

Based on our most recent analysis, Oracle HCM Cloud pricing starts at $4 (Per Employee, Monthly).

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Starting From: $4
Pricing Model: Per Employee, Monthly
Free Trial: Yes, Request for Free

Training Resources

Oracle HCM Cloud is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Oracle HCM Cloud:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Oracle HCM Cloud Benefits and Insights

Why use Oracle HCM Cloud?

Key differentiators & advantages of Oracle HCM Cloud

Leverage the Employee Experience Platform (Oracle ME): Personalize guidance and communication to boost engagement. Utilize modules like HCM Communicate, Journeys, Celebrate, Grow, and Touchpoints to support continuous development and ensure employees feel valued throughout their careers.
Ease Data-Driven Decision-Making: Harness HCM Analytics for pre-built and customizable analytics capabilities. Monitor, align and act on critical workforce insights to make informed decisions. Enjoy top-rated features such as custom filters, pre-built reports and report scheduling.
Streamline End-to-End HR Management: Manage everything from hiring and onboarding to ongoing employee engagement. Ensure compliance with legal and company standards while offering self-service options for personal data management, PTO requests, and payslip access.
Ensure Global Compliance: Maintain adherence to local regulations with Oracle HCM Cloud’s global compliance feature. Support legislative requirements across 200+ countries and jurisdictions, including industry-specific and union agreements, using rule-driven workflows.
Customize Benefits Management: Tailor benefits programs to meet organizational needs and integrate seamlessly with Oracle Payroll. Manage plan rates and coverage efficiently while enjoying top-ranked features like ACA Eligibility Calculation, COBRA Administration, and Life Event Management.
Enhance Workforce Modeling and Predictions: Use predictive analytics to proactively manage workforce risks like attrition. Employ tools for workforce planning and scenario modeling to adapt to changing business needs and optimize long-term workforce strategies.
Strengthen Advanced HCM Controls: Improve security and compliance with AI-driven fraud and error prevention mechanisms. Ensure data integrity and regulatory compliance through sensitive access certification and segregation of duties (SOD) analysis.
Configure with the Experience Design Studio: Personalize workflows and validate data according to company policies and local regulations without coding. Tailor user views based on roles, geography, or business units to enhance user adoption and satisfaction.
Centralize with Activity Centers: Offer centralized workspaces for employees, managers, recruiters and payroll specialists. Provide tailored insights and support tools to enhance productivity and engagement, focusing on essential activities to drive workplace efficiency and employee satisfaction.

Industry Expertise

More than 18,000 global customers rely on Oracle HCM Cloud. Although Oracle supports companies of all sizes, it has a specialized HCM product for mid-sized operations. It serves industries like healthcare, banking and finance, the public sector, professional services, construction, real estate, oil and gas, and retail.

Oracle HCM Cloud Reviews

Average customer reviews & user sentiment summary for Oracle HCM Cloud:

1530 reviews

83%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Oracle HCM Cloud reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Usability: Oracle HCM is praised for its intuitive and visually appealing user interface, which makes it easy for beginners to learn and navigate. The system’s workflows streamline processes, enhancing productivity and minimizing non-value-added work.
Functionality and Integration: The tool excels in integrating various HR functions into a single platform, offering good connectivity and the ability to define and execute global templates. This integration supports enhanced analytics, real-time reporting and a unified HR experience across different countries.
Customer Support: The sales and technical teams are noted for their people-oriented approach and strong support. Oracle HCM has improved its customer engagement model and actively works to understand and respond to customer feedback.
Flexibility and Adaptability: The product's extensible configuration allows it to adapt to an organization’s specific needs, making it easier to tailor the application.

Cons

Customization Limits: While the system is generally flexible, it has limitations in areas such as user rights management and the ability to introduce new ideas to Oracle Development. There’s room for improvement in how user rights and areas of responsibility are managed.
Communication Inconsistency: There is a noted inconsistency in user communication within the app. For example, email notifications and other communication features vary in sophistication, affecting the overall customer experience.
Quarterly Releases: The frequency of updates (four times a year) is viewed as too frequent by some users, creating challenges in managing and implementing these updates effectively. While initially challenging, users generally adapt over time.

Researcher's Summary:

According to our data, Oracle HCM Cloud leads in succession management, reporting, applicant tracking, and recruiting and payroll management.

Oracle HCM Cloud is tailored to meet diverse human capital management needs across various industries for businesses of all sizes. Users commonly appreciate its seamless integration capabilities and user-friendly mobile access. The platform's robust management features ensure reliable maintenance and security for data privacy.

However, initial setup can be challenging, requiring a learning curve for new users. Feedback from users highlights areas such as referral tracking, interview feedback workflows and job offer processes that lack customization options.

Additionally, some users have noted limitations in the reporting functionality, suggesting room for improvement in data analysis capabilities.

Oracle HCM Cloud operates on a pricing model starting from $4 per employee per month, making it accessible for varying business sizes. It offers a free trial for prospective users to explore before committing.

Training resources include live online sessions, videos and webinars. It also has comprehensive support options such as email, phone, chat, FAQs, forums, a help desk, knowledge base and a ticketing system. 24/7 live support ensures assistance is available whenever needed.

Industries commonly leveraging Oracle HCM Cloud include technology, finance, healthcare, manufacturing, and retail sectors, benefiting from its scalable solutions and tailored industry-specific functionalities.

Oracle HCM is well-regarded for its user-friendly interface, effective integration of HR functions, and strong customer support. It provides significant benefits in streamlining HR processes and enhancing data reliability.

In contrast, it struggles with customization, mobile application robustness and user communication. The quarterly release cycle can also be a hurdle for some organizations, though it typically becomes more manageable over time.

Organizations with robust in-house IT capabilities are particularly well-positioned to deploy and manage Oracle HCM Cloud effectively, maximizing its potential benefits for their HR management needs.

Key Features

Global Human Resources: The software streamlines global, local, and industry-specific needs, driving efficiency across cultures and countries. It offers work-life solutions, an HR help desk, a workforce directory, strategic planning, modeling, predictions, and payroll and benefits management.
Employee Information: Employees can manage their personal information, benefit enrollments, absences and leaves, as well as view reimbursement slips and total compensation.
Worker Lifecycle: This feature supports end-to-end employee management — hiring, management and termination — keeping applicable legislation and global practices in view.
Rule-Driven Processing: The suite helps manage unions, collective labor, worker agreements and policies while staying compliant.
Talent Management: The talent management cloud empowers talent lifecycle stages so employers can hire the right people, nurture growth and employee development, manage succession, and more.
AI Apps: Artificial intelligence and data-driven functionalities improve the candidate pool quality, increase employee engagement, decrease time to hire and optimize organizational processes.
Advanced HCM Controls: This function helps control exception workflows, automate analysis to comply with privacy regulations like GDPR and prevent payroll errors.
Workforce Management: Workforce management solutions help talent managers build an agile workforce through effortless time and labor tracking, time calculation, cost control, and managed compliance risks.

Approach to Common HR Challenges

Integration Issues: Oracle HCM Cloud addresses integration and setup challenges through its robust configuration tools and extensive integration capabilities. The platform offers pre-built connectors and a comprehensive API suite to facilitate seamless integration with existing systems, and its user-friendly setup guides help streamline the initial configuration process.
Data Management Mistakes: Oracle HCM Cloud leverages advanced reporting and analytics features, coupled with its AI-driven data validation tools, to enhance data accuracy and efficiency. This ability ensures that data is consistently accurate and up-to-date across all HR functions, reducing manual errors and improving overall data integrity.
Multiple Screens: Oracle HCM Cloud's comprehensive suite of end-to-end functionalities supports diverse HR processes, including talent acquisition, payroll and workforce planning. This integrated approach helps you manage all HR activities from a single platform, improving operational efficiency and coherence across departments.
Low Engagement and Productivity: The platform enhances employee engagement through its digital assistants, conversational UI and intuitive self-service portals. These features help create a more engaging and personalized employee experience, leading to increased productivity and satisfaction across your company.
Unexpected Changes: Oracle HCM Cloud provides flexibility and agility through its workforce modeling, predictive analytics and real-time reporting tools. These capabilities enable employees to quickly adapt to changing business conditions and make informed decisions to stay competitive.

Cost of Ownership

Q: How is pricing structured for Oracle HCM Cloud?

A: Oracle HCM Cloud’s pricing typically follows a subscription-based model. Costs can vary based on factors such as the number of modules and users, the scope of deployment (e.g., global vs. regional), and additional customization or integration requirements.

For specific pricing details, organizations are encouraged to contact Oracle sales representatives or visit Oracle's official website.

Q: What factors influence the total cost of implementing Oracle HCM Cloud?

A: Look out for these pricing considerations:

Number of users and modules selected.
Complexity of integration with existing systems.
Customization requirements to meet unique business needs.
Geographic scope of deployment.
Support and training services opted for during implementation.

Discuss your specific requirements with Oracle sales to get a comprehensive cost estimate tailored to your company’s needs.

Q: Are there any additional costs beyond the subscription fees for Oracle HCM Cloud?

A: While subscription fees cover the core use of Oracle HCM Cloud, additional costs may include:

Implementation and consulting services for deployment and customization.
Integration with third-party applications or existing IT infrastructure.
Training and support services beyond standard offerings.
Upgrades and maintenance fees.

It's essential to review and understand the terms of their Oracle HCM Cloud agreement to account for any potential additional costs.

Q: Does Oracle offer flexibility in pricing to accommodate different business sizes and needs?

A: Yes, Oracle provides pricing flexibility to accommodate businesses of varying sizes and needs.

They support small businesses looking for basic HR functionalities and large enterprises that require extensive global HR management capabilities.

Oracle offers scalable solutions and pricing options. This flexibility allows organizations to align their investment in Oracle HCM Cloud with their specific budget and growth plans.

Q: How can I get a quote for Oracle HCM Cloud for my organization?

A: To get a personalized quote for Oracle HCM Cloud, you can contact Oracle sales representatives directly through Oracle's official website.

By discussing specific requirements, including the number of users, modules needed, deployment scope, and any customization or integration needs, Oracle sales can provide a detailed pricing proposal personalized to your organization's HR management goals.

Q: Are there any cost savings associated with using Oracle HCM Cloud?

A: Using Oracle HCM Cloud can potentially lead to cost savings in the following ways:

Reduced IT infrastructure costs through cloud-based deployment.
Efficiency gains from streamlined HR processes and automation.
Lower maintenance costs compared to on-premises solutions.
Improved workforce management leading to better operational efficiencies and productivity.

Q: Can Oracle HCM Cloud pricing be negotiated based on specific business requirements?

A: Oracle typically provides flexibility in pricing negotiations based on the scale and scope of the deployment.

Share your requirements openly with Oracle sales representatives to explore potential discounts, incentives, or customized pricing models that align with your budget and operational goals.

Q: How transparent is Oracle with its pricing for HCM Cloud services?

A: While specific pricing details may vary based on factors like deployment scope and customization requirements, Oracle provides clear guidelines and offers customized quotes to ensure you have a comprehensive understanding of your investment in Oracle HCM Cloud.

Q: Are there any hidden fees or charges that organizations should be aware of?

A: Oracle aims to be transparent with its pricing structure for Oracle HCM Cloud. However, you should review their contract terms carefully to understand any potential additional fees or charges, such as fees for additional user licenses, data storage beyond allocated limits, or premium support services.

Clear communication with Oracle sales representatives can help clarify and mitigate any potential concerns regarding hidden fees.

Q: How does Oracle support organizations in managing and optimizing costs associated with Oracle HCM Cloud over time?

A: Oracle provides ongoing support and resources to help manage and optimize costs associated with Oracle HCM Cloud.

This aid includes proactive monitoring of usage and performance, access to regular updates and enhancements without additional charges, and flexible scaling options as business needs evolve.

Limitations

At the time of this review, user feedback indicates the following limitations of Oracle HCM Cloud:

Reporting Functionality: While Oracle HCM Cloud includes robust analytics capabilities, some users have expressed dissatisfaction with the reporting functionality. They cite limitations in generating customized reports or extracting specific data insights, which can hinder detailed analysis and decision-making.
Complexity Getting Started: Integrating Oracle HCM Cloud with existing systems or third-party applications can pose challenges. Users may encounter compatibility issues or require additional resources for seamless integration, impacting overall system efficiency.
User Support: Despite comprehensive support options, some users have reported varying experiences with customer support. Issues such as response times, clarity of solutions provided, and accessibility of support channels may affect user satisfaction and system usability.

Demo Resources

Oracle HCM Cloud offers a variety of demo resources to master its comprehensive human capital management capabilities, including:

Free Trial: Experience the platform firsthand with a 30-day free trial to explore various Oracle Cloud services, including databases, analytics and infrastructure. Go to the Oracle Cloud website and locate the HCM Cloud free trial page. You can usually find it by searching for "Oracle HCM Cloud free trial" in your preferred search engine or navigating through the Oracle Cloud product offerings on the Oracle website.
Product Demos: Navigate through key functionalities and features in a simulated environment. These demos are designed to showcase how the software handles tasks like recruitment, performance management and employee self-service. Users can experience the platform’s intuitive interface and explore its capabilities at their own pace.
Video Tutorials: A series of video tutorials is available to provide step-by-step instructions on various aspects of Oracle HCM Cloud. These videos cover a range of topics, from setting up and configuring the system to leveraging advanced analytics and AI features. They are a valuable resource for understanding specific functionalities and how they can be applied to real-world scenarios.
Webinars and Live Demonstrations: Oracle hosts webinars and live demonstrations featuring product experts regularly. These sessions offer an in-depth look at Oracle HCM Cloud’s features, recent updates and best practices. Participants can ask questions and receive live feedback, providing a deeper insight into how the solution can address their unique HR challenges.

FAQs

Q: What is Oracle ME in Oracle HCM Cloud?

A: Oracle ME (Employee Experience) is a platform within Oracle HCM Cloud that delivers tailored guidance and communication to enhance employee engagement.

It includes modules like HCM Communicate, Journeys, Celebrate, Grow, and Touchpoints, which enable personalized experiences and continuous development for employees.

Q: Does Oracle HCM Cloud help with compliance?

A: Yes, Oracle HCM Cloud supports compliance with legislative requirements across over 200 countries and jurisdictions.

Q: How does Oracle HCM Cloud support workforce modeling?

A: Oracle HCM Cloud offers predictive analytics to identify and manage workforce risks, such as attrition. It includes tools for workforce planning and scenario modeling, enabling organizations to adapt quickly to changing business needs and optimize their workforce strategies for long-term success.

Q: What are advanced HCM controls in Oracle HCM Cloud?

Advanced HCM Controls utilize AI-driven algorithms to prevent fraud and errors related to payroll and employee data. It includes features for sensitive access certification and segregation of duties (SOD) analysis, ensuring data integrity and compliance with regulatory requirements.

These controls help safeguard your HR processes and maintain trust in their data.

Q: How does the Experience Design Studio benefit organizations using Oracle HCM Cloud?

A: The Experience Design Studio allows organizations to configure workflows and validate data based on company policies and local regulations without requiring coding.

It enables personalized user views based on roles, geography, or business unit, enhancing user adoption and satisfaction by tailoring the experience to individual needs.

Q: What are Activity Centers in Oracle HCM Cloud?

A: Activity Centers provide centralized workspaces for employees, managers, recruiters and payroll specialists.

They have tailored insights and support tools to enhance productivity and engagement by focusing on essential activities and providing actionable insights that drive organizational efficiency and employee satisfaction.

Q: How can I learn more about Oracle HCM Cloud and its capabilities?

A: For more information about Oracle HCM Cloud and its features, you can visit Oracle’s official website or contact Oracle sales representatives for personalized demonstrations and consultations.