Ascentis Reviews & Pricing

by Ascentis | Founded 1984, Eden Prairie, MN

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What is Ascentis?

Industry Specialties: Serves all industries

Ascentis offers HCM services to companies of all industries via its cloud-based suite. Its five modules include time and attendance, payroll, HR and benefits, talent, and recruiting. Users can choose to pick individual functionalities or the entire package of services, depending upon their needs.

It facilitates process automation for several complex business processes and transactions, reduces the probability of errors, offers real-time analytics, eliminates manual work, and helps talent managers and organizations cater to their human resources and talent management requirements. It also provides ease-of-use through an interface that can be accessed anytime, anywhere on a desktop, tablet or smartphone.

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User Sentiment

Based on 626 reviews:

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Ascentis Pricing

Based on our most recent analysis, Ascentis pricing starts at $16 (Per Employee, Monthly).

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Starting From: $16
Pricing Model: Per Employee, Monthly
Free Trial: Yes, Request for Free

Training Resources

Ascentis is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Ascentis:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Ascentis Benefits and Insights

Why use Ascentis?

Key differentiators & advantages of Ascentis

Optimized Team Performance: Gather information and feedback for each employee, from all sources. Uncover talent and top-performing employees as well as facilitate planning that results in optimized team performance.
Quality Applicants: Showcase an employer brand when seeking new employees to encourage the maximum number of quality applicants.
Efficient Employee Onboarding: Eliminate duplicate data entry and leverage the cost saving benefits of switching to an online application process instead of an offline process. Cut costs, make onboarding more efficient and reliable, and gain complete access to data 24/7.
Regulatory Compliance: Stay compliant with all essential employment regulations such as FMLA, FLSA, and other local and state laws that require consistency and vigilance.
Real-Time Payroll Processing: Ensure accurate, efficient payroll processing and audits. Run payroll processing anytime, from any place, as many times as required.
No Tax-Related Penalties: Remove the stress of incurring accidental late filing penalties by ensuring timely payroll deposits and filing.
Complete Customization: Tailor the system in ways that best suit company needs, enabling maximum usage and functionality.
Automated Benefits Administration: Save time and reduce manual effort by automating benefits management, administration and employee enrollment processes.
Data-Driven Decisions: Compare metric goals with data insights to make data-driven decisions that lead to improved overall performance. Leverage more than 300 templates for standard reports or customize reports to suit organizational requirements.
Real-Time Self Learning: Cultivate and encourage self-learning and employee development through training resources that are available in real time.
Enhanced Employee Experience: Users can access upcoming schedules, select open shifts, view and request leaves, check paycheck history and statements, punch in and punch out, find co-workers, receive important notifications and alerts, and much more.
On-the-Go Access for Managers: Stay on top of tasks from anywhere. Manage employee schedules, check notifications for employee requests, and approve or reject leaves and expense reports from the user-friendly mobile app.

Industry Expertise

Ascentis has been in business for 35 years and offers enterprise HR management that’s best suited for mid and large-sized companies of all industries. Most clients that use Ascentis are from education management, computer software, higher education institutions, hospital and healthcare organizations, civic and social organizations, government administration, financial services, nonprofit organizations, real estate, and construction.

Ascentis Reviews

Average customer reviews & user sentiment summary for Ascentis:

626 reviews

77%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Ascentis reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Customer Service: All reviews mentioning this aspect indicated that the customer support services quickly resolve all user issues.
Ease of Use: An easy-to-use interface helps new users to quickly learn and understand its versatile features, according to 85% of reviews on this element.
PTO Calculation: 90% of reviews that mention PTO noted that all employees can send PTO requests via self-service and easily calculate their PTO earned by the end of the fiscal year.
Less Data Input: 100% of reviews on integration noted that the smooth integration between payroll and HR modules allows information to flow easily between systems, without feeding data in multiple times.

Cons

Inaccurate Reporting: 100% of reviews on reporting indicated that the software sometimes creates random reports or files that are outside the set criteria, and that it’s time-consuming and confusing to create new reports or look through report history.
Password Reset: Employees are unable to reset their own passwords for the employee self-service functionality, according to 60% of reviews on the element.
Implementation Process: 85% of reviewers who mention this feature indicated that Ascentis has a time-consuming implementation process, due to the numerous features it provides.
Data Entry: All reviews on data entry observed that the ATS feature sometimes has multiple data entries of the same information.

Researcher's Summary:

Ascentis provides à la carte solutions for human capital and workforce management. It can be a good pick for companies that are looking for software that has an intuitive interface, seamless integration between payroll and HR, PTO, benefits calculation and responsive customer service. However, several reviews mentioned reporting is inaccurate, challenging and cumbersome. There are also issues with duplicate data, and implementation is time-consuming. It can be a good choice depending on company needs and priorities.

Key Features

Time and Attendance: Offers several functions such as leave management, time tracking, employee scheduling, advanced scheduling, a mobile app and compliance.
Employee Scheduling: Provides management automation for several key aspects like split shift intervals, leave balances, overtime, expenses and total work hours.
Advanced Scheduling: Helps schedule workflows and optimize all scheduling processes end to end. Evaluates unique rules and requirements within an organization and then auto-generates schedule recommendations based on that information.
Payroll: Payroll processing occurs in real time, offering maximized accuracy, compliance, control and flexibility.
HR and Benefits: Provides functionalities such as benefits management, HR compliance, HR solution customization, employee self-service, reporting and more.
Talent Management: Customizable and user-friendly module. Capabilities include succession planning, compensation planning, performance management, learning management, check-ins, 360-degree assessments and real-time feedback.
Recruiting: Acts as a dynamic career portal, helps with social media outreach, enables efficient onboarding and improves workflow management for HR-related functions.
Ascentis Mobile Application: Two types of access are available — one for employees and another for managers and supervisors. Based on their role, users can share messages, update and access information, and perform other activities, all through a smartphone or a tablet.

Limitations

At the time of this review, user feedback indicates the following limitations of Ascentis:

No multi-currency or multi-language support.
Setting up report formats can be tedious.
Can't be installed on-premise.
Doesn’t support features for employee development, such as succession management and performance management.
Depending on the number of system changes, manual approving and implementation can take quite some time.

Suite Support

Dedicated support options for clients are available by logging in to their account.

Email: [email protected].

Phone: (800) 229-2713, ext. 8.

Training: The website “Resources” tab contains educational webinar programs, blogs, a content library and information about events that can facilitate user training.

Tickets: No information available.