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#56

CareVoyant is ranked #56 in the EVV Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

CareVoyant Pricing

Based on our most recent analysis, CareVoyant pricing starts at $500 (Monthly).

Price
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Starting From
$500
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

CareVoyant is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for CareVoyant:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

CareVoyant Benefits and Insights

Why use CareVoyant?

Key differentiators & advantages of CareVoyant

  • Improved Efficiency: CareVoyant streamlines administrative tasks, such as scheduling, billing, and payroll, allowing your team to dedicate more time to patient care. For instance, the software automates appointment reminders and generates invoices, reducing manual data entry and paperwork.
  • Enhanced Communication: CareVoyant facilitates seamless communication between caregivers, office staff, and patients. The software offers secure messaging, allowing for real-time updates and care coordination. Additionally, family members can access patient information and communicate with the care team through a dedicated portal.
  • Reduced Costs: By automating tasks and improving efficiency, CareVoyant helps home health agencies reduce operational costs. The software minimizes errors and redundancies, leading to cost savings in areas such as billing and payroll. Additionally, improved communication can prevent unnecessary visits and hospital readmissions, further reducing expenses.
  • Data-Driven Insights: CareVoyant provides comprehensive reporting and analytics tools, enabling agencies to track key performance indicators and identify areas for improvement. The software generates reports on patient outcomes, staff productivity, and financial performance, empowering agencies to make data-driven decisions.
  • Compliance and Security: CareVoyant helps agencies maintain compliance with industry regulations and ensure data security. The software includes features such as HIPAA-compliant messaging, electronic visit verification, and audit trails. This focus on compliance and security protects patient information and reduces the risk of penalties.

Industry Expertise

CareVoyant specializes in software solutions for home health agencies, offering features like scheduling, billing, clinical documentation, and reporting. It caters to agencies of all sizes, from startups to large enterprises, with a focus on improving efficiency and compliance. CareVoyant's comprehensive platform is designed to streamline operations and enhance patient care in the home health industry.

CareVoyant Reviews

Average customer reviews & user sentiment summary for CareVoyant:

User satisfaction level icon: great

41 reviews

81%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of CareVoyant reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Streamlined Scheduling and Coordination: CareVoyant simplifies the scheduling process for home health agencies, allowing for efficient coordination of caregivers, patients, and visits. The software's intuitive interface and automation features reduce the time spent on manual scheduling tasks, freeing up staff to focus on patient care.
  • Comprehensive Clinical Documentation: CareVoyant facilitates comprehensive clinical documentation, ensuring that patient records are accurate, up-to-date, and compliant with industry regulations. The software offers customizable templates and forms, allowing agencies to tailor documentation to their specific needs.
  • Improved Communication and Collaboration: CareVoyant enhances communication and collaboration among care team members. The software provides a centralized platform for sharing patient information, care plans, and updates, ensuring that everyone involved in a patient's care is on the same page.
  • Enhanced Billing and Financial Management: CareVoyant streamlines billing processes and improves financial management for home health agencies. The software automates billing tasks, reduces errors, and facilitates faster reimbursement, improving the agency's financial health.

Cons

  • Steep Learning Curve: Many users report that CareVoyant is not intuitive and requires extensive training to navigate effectively. The interface can be overwhelming for new users, leading to frustration and decreased productivity.
  • Customization Challenges: CareVoyant's customization options are limited, making it difficult for agencies to tailor the software to their specific workflows and needs. This lack of flexibility can hinder efficiency and create bottlenecks in daily operations.
  • Reporting Limitations: Users often express dissatisfaction with CareVoyant's reporting capabilities. Generating custom reports can be cumbersome, and the available reports may not provide the level of detail or insights required for effective decision-making.
  • Mobile App Functionality: The mobile app version of CareVoyant receives consistent criticism for its limited functionality and unstable performance. Clinicians and field staff often find it unreliable for real-time documentation and communication, hindering their ability to provide efficient care.

Researcher's Summary:

CareVoyant appears to be most suitable for mid-sized and larger home health agencies due to its comprehensive features and scalability. Smaller agencies might find the system to be too complex or expensive for their needs, while larger agencies will appreciate the ability to manage multiple branches, complex billing processes, and a large number of users. The software's ability to handle intricate workflows and compliance requirements makes it ideal for agencies dealing with diverse payer sources and intricate regulations.

CareVoyant distinguishes itself from competitors with its robust scheduling and billing features. Users frequently praise the scheduling system's flexibility, allowing for efficient management of complex schedules and last-minute changes. The billing module is commended for its accuracy and ability to handle various payer types and billing scenarios, reducing errors and improving revenue cycle management. However, some users note that the initial setup and learning curve can be steep due to the software's extensive features and customization options. Compared to competitors like Homecare Homebase and Alora Home Health, CareVoyant offers a more comprehensive suite of features, but may require more upfront investment in training and implementation.

A recurring theme in user feedback is the software's ability to improve operational efficiency. Users report that CareVoyant streamlines workflows, reduces paperwork, and automates tasks, leading to increased productivity and cost savings. The software's integrated approach ensures that data flows seamlessly between different modules, eliminating the need for duplicate data entry and reducing the risk of errors. For instance, users highlight how the system automatically populates billing information based on visit data, saving time and improving accuracy. Additionally, CareVoyant's mobile app allows field staff to access and update information in real-time, further enhancing efficiency and communication.

Key Features

  • Medical Billing: Verify eligibility in real-time with ANSI 270/271 formats, integrate billing with patient registration and bill for Medicaid and other insurances. Correct and identify claim errors with Claim Scrubber and automatically generate second claims.  
  • Reports and Dashboards: Access real-time, consolidated information to proactively manage KPIs. Assign reports and charts based on users and user roles. Save and export reports as PDF, CSV, Excel, TIFF or XML files. 
  • Scheduling: Manage hourly or shift-based scheduling. Integrate scheduling with clinical functions to streamline workflows. Use shift offers, differentials and overtime to make scheduling intuitive. 
  • Messaging: Communicate with staff internally using the HIPAA-compliant messaging app. Send messages to users, patients and employees, and view all communication and alerts in one place. 
  • Patient Intake: Consolidate data and upload patient information digitally to establish a single record. Transfer patient data using HL7 or web services. 
  • Clinical Functions: Create and link care plans to follow-up visits, billing and scheduling to ensure compliance. Track OASIS, MDS, quality measures and orders. 
  • Alerts and Notifications: Send scheduling alerts and report updates to employee and patient inboxes. Notify staff with live alerts when tasks are missed. Manage events and exceptions with proactive detection and notifications. 
  • EVV: Verify visits using GPS-based electronic visit verification with CV Mobile. Meet requirements for multiple states using a standard interface with EVV aggregators. 

Suite Support

mail_outlineEmail:[email protected].
phonePhone:Contact support at (847) 925-9148 from Monday to Friday, 7:00 – 06:00 CST.
schoolTraining:Access the knowledge base for additional information and FAQs.
local_offerTickets:Visit the support portal to raise a ticket.
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