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What is ThinkOwl?

ThinkOwl is an up-and-coming software system that ranks 149 among all Help Desk Software according to our research analysts. Starting from $0, ThinkOwl is priced initially at no cost, offers a free trial on occasion and is most suitable for all business sizes. ThinkOwl can be deployed online and on-premise and is accessible from a few platforms including Windows devices. Similar alternatives to ThinkOwl include Milldesk, Wavity and FuseDesk.
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#142

ThinkOwl is ranked #142 in the Remote Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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ThinkOwl Pricing

Based on our most recent analysis, ThinkOwl pricing starts at $0.

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Starting From
$0
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

ThinkOwl is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ThinkOwl:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Key Features

  • Alerts / Escalation
  • Alerts/Notifications
  • API
  • Appointment Management
  • Automated Routing
  • Call Center Management
  • Chat/Messaging
  • Collaboration Tools
  • Content Management
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Dashboard
  • Document Management
  • Document Storage
  • Email Management
  • Feedback Management
  • Full Text Search
  • Inbox Management
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Performance Metrics
  • Predictive Analytics
  • Real Time Notifications
  • Real-Time Chat
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text Analysis
  • Ticket Management
  • Workflow Configuration
  • Workflow Management

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