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What is AzureDesk?

AzureDesk is a promising software system that ranks 126 among all Help Desk Software according to our research analysts and 52 crowd-sourced reviews from 2 sources. Starting from $5, AzureDesk is priced for those with smaller budgets, has offered a free trial in the past and is most suitable for any company. AzureDesk can be deployed in the cloud and on-premise and is accessible from a limited amount of platforms including Windows devices. Similar alternatives to AzureDesk include Milldesk, Wavity and FuseDesk.
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#120

AzureDesk is ranked #120 in the Remote Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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AzureDesk Pricing

Based on our most recent analysis, AzureDesk pricing starts at $5 (Annual, Monthly).

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Starting From
$5
Pricing Model
Annual, Monthly
Free Trial
Yes, Request for Free

Training Resources

AzureDesk is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for AzureDesk:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

AzureDesk Reviews

Average customer reviews & user sentiment summary for AzureDesk:

User satisfaction level icon: excellent

52 reviews

91%

of users would recommend this product

AzureDesk has a 'excellent' User Satisfaction Rating of 91% when considering 52 user reviews from 2 recognized software review sites.

Key Features

  • Agent signature
  • Alerts / Escalation
  • API
  • Appointment Management
  • Automated Routing
  • Batch updates
  • Business rules
  • Call Center Management
  • Change Management
  • Chat/Messaging
  • Chatbot
  • Client Portal
  • Collaboration rules
  • Contact forms
  • Customer Database
  • Customizable Branding
  • Developer API
  • Document Storage
  • Email Management
  • Email Templates
  • Feedback Management
  • Groups
  • Help Desk Management
  • Incident Management
  • Interaction Tracking
  • IT Asset Management
  • Knowledge base
  • Knowledge Base Management
  • Live Chat
  • Mobile Apps
  • Multi-Channel Communication
  • Multilingual
  • Network Monitoring
  • Performance Metrics
  • Queue Management
  • Real-Time Chat
  • Reporting/Analytics
  • Reports
  • Search pages
  • Self Service Portal
  • Self-service portal for customers
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Tab ticketing system
  • Third Party Integrations
  • Ticket field reports
  • Ticket fields
  • Ticket management
  • Track requests
  • Unlimited inbox
  • Virtual Assistant
  • Workflow Management

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