elevio Reviews & Pricing
by Elevio Pty. Ltd.
Categories:
What is elevio?
Elevio is a noteworthy software system that ranks 80 among all Help Desk Software according to our research analysts and 30 crowd-sourced reviews from 1 source. Starting from $79, elevio is priced more economically, has offered a free trial in the past and is most advisable for any company. Elevio can be deployed online and on-premise and is accessible from a fewer number of platforms including Windows devices. Similar alternatives to elevio include HelpSpace, Halo Service Desk and ThriveDesk.PRICE
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elevio Pricing
Based on our most recent analysis, elevio pricing starts at $79.
- Price
- $$$$$
- Starting From
- $79
- Pricing Model
- Still gathering data
- Free Trial
- Yes, Request for Free
Training Resources
elevio is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for elevio:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
elevio Reviews
Based on our most recent analysis, elevio reviews indicate a 'excellent' User Satisfaction Rating of 93% based on 30 user reviews from 1 recognized software review sites.
30 reviews
Key Features
- Access Controls/Permissions
- Account Alerts
- Account Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- API
- Approval Process Control
- Audio File Management
- Canned Responses
- Cataloging/Categorization
- Chat/Messaging
- Churn Management
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Content Creation
- Content Library
- Content Management
- Content Publishing Options
- Customer Engagement
- Customer History
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customizable Branding
- Customizable Forms
- Customizable Templates
- Dashboard
- Data Import/Export
- Decision Support
- Document Storage
- Electronic Forms
- Engagement Tracking
- Feedback Management
- Full Text Search
- Help Desk Management
- Image Editing
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multiple User Accounts
- Negative Feedback Management
- Network Monitoring
- Offline Form
- Onboarding
- Performance Metrics
- Predictive Analytics
- Proactive Chat
- Real-Time Chat
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Self Service Portal
- Self-Learning
- Sentiment Analysis
- SEO Management
- Service Level Agreement (SLA) Management
- Single Sign On
- SSL Security
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text Analysis
- Text Editing
- Third Party Integrations
- Ticket Management
- Transfers/Routing
- Usage Tracking/Analytics
- Version Control
- Video Support
- Website Visitor Tracking
- Widgets
- Workflow Management
- WYSIWYG Editor
Awards
elevio stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
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