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What is Desky?

Desky is a popular software platform that ranks 52 among all Help Desk Software according to our research analysts and 1 crowd-sourced review from 1 source. Starting from $8, Desky is priced at a low cost, offers a free trial on occasion and is most advisable for small-to-mid-sized businesses with less than 1000 employees. Desky can be deployed in the cloud. Similar alternatives to Desky include Milldesk, Serial Port Redirector and Wavity.
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#46

Desky is ranked #46 in the Remote Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Desky Pricing

Based on our most recent analysis, Desky pricing starts at $8.

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Starting From
$8
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Desky is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Desky:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Desky Reviews

Average customer reviews & user sentiment summary for Desky:

User satisfaction level icon: excellent

1 reviews

100%

of users would recommend this product

Desky has a 'excellent' User Satisfaction Rating of 100% when considering 1 user reviews from 1 recognized software review sites.

Key Features

  • Activity Dashboard
  • Alerts / Escalation
  • Automated Routing
  • Customer Database
  • Customizable Branding
  • Email Management
  • Interaction Tracking
  • Knowledge Base Management
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Prioritization
  • Real-Time Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Third Party Integrations
  • Ticket Management
  • Workflow Configuration

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