BOSSDesk Reviews & Pricing
by Business Oriented Software Solutions
Categories:
What is BOSSDesk?
BOSSDesk is a rising software solution that ranks 71 among all Help Desk Software according to our research analysts and 101 crowd-sourced reviews from 1 source. Starting from $19, BOSSDesk is priced a notch under most others, commonly offers a free trial and is most advisable for businesses large and small. BOSSDesk can be deployed in the cloud and on-premise and is accessible from a limited set of platforms including Windows and Linux devices. Similar alternatives to BOSSDesk include HelpSpace, Halo Service Desk and ThriveDesk.PRICE
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BOSSDesk Pricing
Based on our most recent analysis, BOSSDesk pricing starts at $19.
- Price
- $$$$$
- Starting From
- $19
- Pricing Model
- Still gathering data
- Free Trial
- Yes, Request for Free
Training Resources
BOSSDesk is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for BOSSDesk:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
BOSSDesk Reviews
Based on our most recent analysis, BOSSDesk reviews indicate a 'excellent' User Satisfaction Rating of 92% based on 101 user reviews from 1 recognized software review sites.
101 reviews
Key Features
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- API
- Approval Process Control
- Approval Workflow
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Routing
- Availability Management
- Barcode / Ticket Scanning
- Calendar Management
- Call Center Management
- Call Routing
- Change Management
- Change Planning
- Change Tracking
- Client Portal
- CMDB
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Configurable Workflow
- Configuration Management
- Contact Management
- Contract/License Management
- Cost Tracking
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Device Auto Discovery
- Document Storage
- Drag & Drop
- Email Management
- Email Templates
- Feedback Management
- Forms Management
- Full Text Search
- Help Desk Management
- Inbox Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Inventory Tracking
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- IT Asset Management
- IT Asset Tracking
- Knowledge Base Management
- Knowledge Management
- License Management
- Macros/Templated Responses
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Network Monitoring
- Performance Metrics
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Requisition Management
- Role-Based Permissions
- Rules-Based Workflow
- Scheduled / Automated Reports
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Single Sign On
- SMS Messaging
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Task Progress Tracking
- Template Management
- Third Party Integrations
- Ticket Management
- User Management
- Widgets
- Workflow Configuration
- Workflow Management
Awards
BOSSDesk stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
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