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#7

Wild Apricot is ranked #7 in the Grant Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Wild Apricot Reviews

Average customer reviews & user sentiment summary for Wild Apricot:

User satisfaction level icon: great

549 reviews

89%

of users would recommend this product

Key Features

  • Membership Management: Cloud-based secure databases allow administrators to search, update or share membership data with teammates. 
    • Membership Applications: Eliminate paperwork through an automated application process and online payments. Customize forms to include multiple levels, discount codes and membership approvals. 
    • Membership Renewals: Sends automated renewal notifications and invoices, reducing administrative workloads. 
    • Online Member Database: Update membership details in real time, making them accessible for supporters and executives. Import member details from a spreadsheet and customize them accordingly. 
    • Members-Only Pages: Drive engagement by providing member-exclusive content through web pages, blogs and forums, with customizations for specific levels or groups; accessible through a WordPress website as well. 
    • Membership Directory: Create online directories to reach out to customers and help members connect. Set up a searchable public or members-only directory. 
    • Membership Widgets: Embed application forms, directories and event listings directly onto the website. 
  • Website Management: Engage better with customers through professional and mobile-friendly website themes, including layouts for blogs and articles. Build a website from scratch or opt from pre-existing templates and customize with brand logos, colors, texts and images. Integrate widgets and embed calendars, donation forms and membership applications with a code. Update websites leveraging an easy-to-use interface and a drag-and-drop website builder. 
  • Payments: Facilitates quick and secure payments with Level 1 PCI DSS compliance. Offers flexible recurring payment options for donations, membership and registration fees through any device. Streamlines the process through automated database storing and invoice generation, and offers a 360-degree view through centralized and exportable reports. 
  • Event Management: Create comprehensive events coupled with specifications, images and online registration forms, synced to the website calendar. Incorporate coupon codes, additional costs, member-based pricing, first arrival discounts and other organization-specific add-ons to forms. Streamline events by scheduling email send-offs and embedding listings onto the website. 
  • Database Management: Gain greater, instant visibility through automatically updated records that include membership tenure, donations, event check-ins and more. Members can search and edit, look up or add contacts to the database. 
  • Online Store: List products, services and other digital and physical resources through the built-in online store while keeping track of stocks, payments and taxes. Facilitate easy browsing by modifying products, offering exclusive member prices and adding images and descriptions. Cut down manual labor by setting stock limits and automatically marking sold-out products. 
  • Mobile: Manage invoices, record payments, add events, verify registrations and scan QR codes for check-ins using Android and iOS apps. Administrators can manage members and events, approve or reject pending applications, and track unpaid invoices through an admin-specific mobile app. Supporters can interact with the organization, register for events, view event calendars, edit personal information and more using a member-centric app. 

Suite Support

Visit the help center to access FAQs about members, website, emails, finances and events. In-product live chat support is available for paid accounts Monday — Friday, from 10 a.m. to 5 p.m. EST. Additional support includes an in-product help panel and a resource library comprising ebooks, research reports, templates, checklists and slide decks.

mail_outlineEmail: [email protected].
phonePhone: Not available.
schoolTraining: Offers video tutorials, webinars and a quick setup checklist to acquaint users with necessary topics and procedures. A dedicated support team assists in account set up during the trial period. Suggest improvements or interact with other users through a forum.
local_offerTickets: Click on the submit request icon on the support page.
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