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#26

DonorDrive is ranked #26 in the Grant Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

DonorDrive Pricing

Based on our most recent analysis, DonorDrive pricing starts at $300 (Per Organization, Monthly).

Price
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Starting From
$300
Pricing Model
Per Organization, Monthly
Free Trial
Yes, Request for Free

Training Resources

DonorDrive is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for DonorDrive:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

DonorDrive Benefits and Insights

Why use DonorDrive?

Key differentiators & advantages of DonorDrive

  • Gain Actionable Insights: Make informed decisions with real-time campaign insights. Measure performance through campaign activity tracking, yearly comparisons and other critical metrics. 
  • Multiple Donation Choices: Ensure seamless donations by providing several payment options to donors. Contributors can make one-time and recurring donations via credit cards and mobile payment options like Venmo, PayPal and Amazon Pay. Contribute to live online fundraisers without exiting the stream.  
  • Turn Participants into Fundraisers: Convert donors into fundraisers with the coach module and incentivization tools. Supporters can share their stories and mobilize support via social sharing, emails and texts. Use gratitude generators and achievement badges to acknowledge their efforts. 
  • Easily Manage Events: Create and manage multiple events using scalable and configurable templates. Execute campaigns from any location by syncing data with CRMs. Maintain control with a robust permissions structure. 

Industry Expertise

Serves nonprofits, healthcare organizations and higher education institutions of all sizes.

DonorDrive Reviews

Average customer reviews & user sentiment summary for DonorDrive:

User satisfaction level icon: excellent

246 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of DonorDrive reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Simple Setup: DonorDrive is praised for its user-friendly interface and intuitive design, making it easy for users of all technical skill levels to create and manage fundraising campaigns.
  • Customization Options: The platform offers a wide range of customization options, allowing users to personalize their fundraising pages with unique branding, images, and messaging to effectively engage their audience.
  • Mobile Optimization: DonorDrive is fully optimized for mobile devices, ensuring a seamless experience for donors who prefer to contribute using their smartphones or tablets.
  • Social Media Integration: The platform integrates seamlessly with popular social media platforms, making it easy for users to share their campaigns and reach a wider audience.
  • Comprehensive Reporting: DonorDrive provides users with detailed reports and analytics, offering valuable insights into campaign performance and donor behavior.

Cons

  • Limited Customization: Users have expressed frustration with the platform's limited ability to customize donation forms and pages, making it difficult to align with their branding and specific campaign needs.
  • Reporting Features: Some users have found the reporting features to be cumbersome and not as intuitive as they would like, making it challenging to extract meaningful insights from their fundraising data.
  • Customer Support: There have been complaints about the responsiveness and helpfulness of DonorDrive's customer support, leaving users feeling unsupported when encountering technical issues or needing assistance.

Researcher's Summary:

Ready to "drive" your fundraising efforts to the next level? DonorDrive might just be the fuel you need. User reviews from the past year paint a largely positive picture of this fundraising software. Reviewers consistently praise DonorDrive's user-friendly interface, highlighting its ease of use even for those with limited technical expertise or small teams. The platform's intuitive design and straightforward navigation make it a breeze to set up and manage fundraising campaigns, track donations, and generate reports.

Beyond its user-friendliness, DonorDrive boasts a robust suite of features that cater to diverse fundraising needs. From online donation forms and event management tools to donor management and communication capabilities, the platform provides a comprehensive solution for nonprofits of all sizes. Users particularly appreciate the customization options, allowing them to tailor campaigns and donation pages to their specific branding and messaging. Integration with popular payment gateways like Braintree and Venmo further enhances DonorDrive's appeal, expanding reach and facilitating seamless transactions.

While DonorDrive receives accolades for its ease of use and feature set, some users note that the platform's reporting capabilities could be more extensive. However, the overall consensus points to DonorDrive as a valuable asset for nonprofits seeking to streamline their fundraising efforts and boost donor engagement. Its affordability, user-friendly interface, and comprehensive features make it an ideal choice for organizations looking to optimize their fundraising strategies and achieve sustainable growth.

Key Features

  • Virtual Fundraising: Deliver engaging online fundraising experiences with livestreaming and activity tracking. 
    • Gamification: Motivate supporters and publicly reward them with configurable achievement badges, leaderboards and a donation feed. Create virtual racetracks for participants with surprising milestones as they progress through a virtual map. 
    • Automation: Automatically communicate with donors via emails, texts and tweets. Use advanced filters to target particular audiences. 
    • Personalizations: Fundraisers can customize live content with organization-centric branding tools. Personalize the stream experience with DonorDrive APIs. 
    • Facebook Fundraisers: Link fundraising pages to Facebook and monitor campaign effectiveness. 
    • Tracking: Monitor fundraisers and gather crucial donor data. Track donations in real time via alerts and overlays. 
  • Peer-to-Peer Fundraising: Empower supporters to fundraise on the organization’s behalf with personalized pages and communication tools. Fundraisers and teams can share campaigns with community members. 
    • Activity Feed: Support live interactions with viewers. View comments and donations in real time. 
    • Activity Tracking: Connect activity-centric campaigns like marathons to fundraising. Set goals and highlight team accomplishments. Automate tracking by integrating with health device apps such as Fitbit, Apple Health and Google Fit.  
    • Social Sharing: Share campaigns and accept donations via social media, texts and emails. 
    • Fundraising Pages: Increase awareness by creating personalized pages. Post content, add images and videos, set up a profile picture, update goals and more. 
  • Campaign Management: Create customizable, mobile-optimized donation campaigns without a code. Add one-time and recurring donation options to websites. Sync data with CRMs. 
  • Mobile App: Supporters can find campaigns, register for events and start crowdfunding. Receive targeted push notifications and converse via in-app messaging. Provides a brand-specific user experience. 
  • Security: Ensure data security with PCI DSS compliance and AWS virtual private cloud storage. 
  • Integrations: Streamline fundraising activities through third-party solutions like Salesforce, Double the Donation, MoveSpring, Google Analytics, Twitch and Streamlabs. 
  • Expert Help: Build and execute virtual fundraising programs with the help of experts. Provides recruitment, communication, planning, event management, bragging, promotion and video production services. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Limited reporting capabilities. 
  •  Doesn’t offer text-to-donate. 

Suite Support

mail_outlineEmail: [email protected]. Or access the chatbot on the website.
phonePhone: (866) 244-0450.
schoolTraining: Articles on downloading the app, creating an account, contacting support and more.
local_offerTickets: Not specified.
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