Qgiv Reviews & Pricing

by Qgiv | Founded 2005, Lakeland, FL

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What is Qgiv?

Industry Specialties: Serves all industries

Qgiv assists in digitally raising funds and managing donations. It offers peer-to-peer fund gathering, app-based auctions, event management, online handheld kiosks and more. It integrates with email marketing software and CRMs to analyze data, create donor segmentation and ensure tailored communication. Unlimited forms, event management, training and support help raise recurring donations. Users can create and improve data-driven engagement based on reports and statistics. The text-to-donate function helps raise funds through mobile devices, while a mobile tool kit encourages active donations.

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User Sentiment

Based on 312 reviews:

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Qgiv Pricing

Based on our most recent analysis, Qgiv pricing starts at $25 (Monthly).

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Starting From: $25
Pricing Model: Monthly
Free Trial: No

Training Resources

Qgiv is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Qgiv:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Qgiv Benefits and Insights

Why use Qgiv?

Key differentiators & advantages of Qgiv

Increased Donation Revenue: Qgiv provides tools like customizable donation forms, recurring giving options, and event management features that can lead to increased donation revenue by making it easier for donors to give and encouraging repeat donations.
Improved Donor Engagement: Features such as personalized communication tools, peer-to-peer fundraising capabilities, and volunteer management functionalities can help nonprofits build stronger relationships with donors and volunteers, leading to increased engagement and loyalty.
Enhanced Data Management: Qgiv offers robust reporting and analytics tools that provide valuable insights into donor behavior, fundraising campaign performance, and overall organizational effectiveness. This data can be used to make data-driven decisions and optimize fundraising strategies.
Streamlined Operations: By automating tasks such as donation processing, receipt generation, and reporting, Qgiv can save nonprofits time and resources, allowing them to focus on their core mission and activities.
Greater Reach and Visibility: Qgiv's online fundraising tools and integrations with social media platforms can help nonprofits reach a wider audience and increase their visibility, potentially attracting new donors and supporters.

Industry Expertise

Qgiv is a comprehensive fundraising software solution designed to empower nonprofits of all sizes. Its robust features cater to various fundraising needs, including online donations, event management, peer-to-peer campaigns, text fundraising, and auction management. With its user-friendly interface and focus on donor engagement, Qgiv is an ideal choice for organizations seeking to streamline their fundraising efforts and cultivate lasting relationships with supporters.

Qgiv Reviews

Average customer reviews & user sentiment summary for Qgiv:

312 reviews

94%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Qgiv reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simple Donation Forms: Qgiv's forms are praised for their ease of use, allowing donors to quickly complete their contributions without unnecessary complexity. This streamlined approach helps to minimize abandoned donations and improve the overall donor experience.
Peer-to-Peer Fundraising Tools: The platform's peer-to-peer fundraising features empower organizations to leverage the networks of their supporters. This functionality allows individuals to create personal fundraising pages and reach out to their contacts, expanding the organization's reach and fundraising potential.
Event Management Capabilities: Qgiv simplifies event planning and execution with tools for managing registrations, ticketing, and attendee information. This comprehensive functionality streamlines the event process, allowing organizations to focus on creating a successful and engaging experience for attendees.
Variety of Donation Options: Qgiv accommodates diverse donor preferences by offering various donation methods, including credit/debit cards, ACH transfers, and digital wallets. This flexibility ensures that donors can contribute using their preferred payment method, enhancing convenience and accessibility.

Cons

Limited Customization: Users frequently express frustration with the lack of flexibility in customizing donation forms, event pages, and email templates to align with specific branding or campaign requirements.
Reporting Challenges: Generating comprehensive and insightful reports can be cumbersome, often requiring manual data manipulation or exporting to external tools for further analysis.
Integrations: While Qgiv offers some integrations, users often find the selection limited, particularly for marketing automation and CRM systems, hindering streamlined workflows.
Customer Support: Response times and issue resolution can be inconsistent, leaving users feeling unsupported when encountering technical difficulties or seeking guidance.

Researcher's Summary:

Qgiv appears to be most suitable for small to medium-sized nonprofit organizations seeking an affordable and user-friendly fundraising solution. The platform's intuitive interface and comprehensive feature set make it easy for organizations with limited resources or technical expertise to manage their fundraising efforts effectively. Additionally, Qgiv's focus on customer support and its active user community provide valuable assistance and guidance to users, further enhancing its suitability for organizations that may require additional support.

One of the key strengths of Qgiv, as highlighted by users, is its exceptional customer support. Users consistently praise the responsiveness and helpfulness of the support team, noting that they receive prompt and effective assistance whenever needed. This level of support is particularly crucial for organizations that may not have dedicated IT staff or extensive technical knowledge. Furthermore, Qgiv distinguishes itself through its robust peer-to-peer fundraising capabilities. The platform provides tools and features that enable organizations to effectively engage supporters in fundraising efforts, fostering a sense of community and expanding their reach. This is particularly valuable for organizations that rely on grassroots fundraising and community involvement.

However, some users have mentioned that Qgiv's reporting features could be more comprehensive. While the platform offers basic reporting functionalities, users have expressed a desire for more advanced options and customization capabilities. This aspect is important for organizations that require in-depth data analysis and reporting to track their fundraising progress and make informed decisions. Additionally, while Qgiv offers a range of features, some users have noted that certain functionalities, such as event management, may not be as extensive or as robust as those offered by some competing platforms. This is a significant consideration for organizations that heavily rely on event-based fundraising and require advanced event management tools.

Key Features

Donation Forms: Invite new supporters and engage existing ones with mobile-friendly forms. Infuse distinct brand details, display images and donation amounts, and edit text through design modules. Customize documents, confirmations, receipts, summaries and more. Offers embedding and multistep or single-step form layouts.
Event Management: Streamline the fundraising process through flexible and easy-to-implement tools.
- Registration: Drive outreach by providing multiple registration options, including packages for individuals, families and VIPs. Offer discounts and promo codes. Facilitate online and offline sign-ups through a virtual terminal.
- Data Transfer: Run coordinated events through automated data export to donor management tools, emails and CRMs. Remove redundancy by copying annual events and processing registration details and reports in real time.
- Donor Engagement: Boost support through personalized communications, virtual invitations, social sharing and simplified donation options.
Reporting: Monitor income generation, compare campaigns, observe donor activities, access valuable insights and more through extensive reports.
- Custom Reports: Quickly pull specific reports through saved filters, with options to add, remove and reposition fields.
- Intelligent Data Analysis: Measure campaign efficacy by leveraging advanced statistics to track new, existing or lapsed donors, retention rate, lifetime value and one-off and recurring donors.
- Donor Summaries: Provide donors with comprehensive summaries of their donations and registrations via email.
- Dashboard: Gain valuable, real-time insights on campaigns’ effectiveness and donation modes, total contributions and activities.
Campaign Thermometer: Visualize a campaign’s progress via a live thermometer, embeddable on web pages.
GiftAssist: Allows donors to skip processing fees, ensuring more of the gift amount goes directly to the organization.
Recurring Giving: Guarantee stable revenue streams by asking one-off donors to convert into recurring ones and offering installment plans.
Fundraising Hub: Simplify fundraising by linking donations and registration forms to one page, displaying event progress.
Mobile-Optimized Bidding: Donors can create a list of preferred auction items, set bid limits, bid with a swipe or QR code, receive notifications and view purchased products through the mobile app. Offers app check-ins and saved payment methods for faster processing.
Kiosk: Collect donations at events, meetings, spirit nights and more via handheld kiosks that accept credit and debit card payments.

Suite Support

A dedicated blog section covers event ideas, donor retention, gift matching, COVID-19 resources and more. Log in to access live chat support.

Email: [email protected].

Phone: (888) 855-9595, Monday through Friday, 9 a.m. — 7 p.m EST.

Training: The customer experience team provides unlimited training to volunteers and staff. For fundraising tips and webinars, visit the resource center tab.

Tickets: Not listed.