Categories:

#27

Funraise is ranked #27 in the Online Membership Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Funraise Pricing

Based on our most recent analysis, Funraise pricing starts at $99 (Monthly).

Price
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Starting From
$99
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Funraise is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Funraise:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Funraise Benefits and Insights

Why use Funraise?

Key differentiators & advantages of Funraise

  • Increased Donor Engagement: Funraise's personalized communication tools help build stronger relationships with donors, leading to higher retention rates.
  • Streamlined Campaign Management: The platform's integrated dashboard allows for easy tracking and management of multiple fundraising campaigns simultaneously.
  • Enhanced Reporting Capabilities: Detailed analytics and reporting features provide insights into donor behavior and campaign performance, enabling data-driven decisions.
  • Automated Administrative Tasks: Automation of routine tasks such as donation processing and receipt generation frees up time for strategic planning and donor interaction.
  • Improved Donation Experience: User-friendly donation forms and multiple payment options make it easier for donors to contribute, increasing overall donation rates.
  • Customizable Fundraising Pages: Tailored fundraising pages that align with your brand help create a consistent and professional image, enhancing credibility.
  • Seamless Integration: Funraise integrates with popular CRM systems and social media platforms, ensuring a cohesive and efficient workflow.
  • Mobile Accessibility: Mobile-optimized features allow donors to contribute on-the-go, expanding your reach and convenience for supporters.
  • Enhanced Security: Robust security measures protect donor information and ensure compliance with data protection regulations, building trust with your supporters.
  • Scalable Solutions: Whether you're a small nonprofit or a large organization, Funraise's scalable tools grow with your needs, ensuring long-term sustainability.

Industry Expertise

Funraise is known for its exceptional customer service and is best suited for smaller nonprofits looking for an affordable, user-friendly fundraising software.

Funraise Reviews

Average customer reviews & user sentiment summary for Funraise:

User satisfaction level icon: excellent

92 reviews

93%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Funraise reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Seamless Integration: Funraise seamlessly integrates with popular CRM systems and website builders, facilitating a smooth data flow and eliminating manual data entry.
  • User-Friendly Interface: The platform boasts an intuitive interface that's easy to navigate, even for team members without a technical background, so you can quickly get up to speed with its features.
  • Robust Reporting and Analytics: Funraise provides comprehensive reporting tools that offer valuable insights into campaign performance, donor behavior, and overall fundraising progress, allowing for data-driven decision-making.
  • Exceptional Customer Support: Users consistently praise Funraise's responsive and helpful customer support team, which is readily available to assist with any questions or issues that may arise.

Cons

  • Setup Complexity: Some users have reported that the initial setup of Funraise can be complicated and may require significant time investment to configure properly.
  • Occasional Bugs: While generally praised for its functionality, some users have mentioned encountering occasional bugs or technical glitches on the platform.
  • Limited Donor Portal: Funraise lacks a comprehensive online portal where donors can independently manage recurring donations and update payment information.

Researcher's Summary:

Is Funraise truly a fun way to raise funds? User reviews from the past year suggest that Funraise is a breath of fresh air in the fundraising software market. They consistently praise its user-friendly interface, making it easy to navigate and use, even for those without a technical background. One user raved about the platform's intuitive design, stating, "Funraise is a very user-friendly platform and makes fundraising and donor management easy." However, some users have pointed out that the initial setup can be a bit daunting, with a learning curve involved. A standout feature that sets Funraise apart is its robust reporting functionality. Users appreciate the ability to generate comprehensive reports that provide valuable insights into their fundraising campaigns, allowing for data-driven decision-making. This emphasis on data analysis empowers organizations to understand donor behavior and optimize their strategies. One reviewer highlighted this strength, stating, "Funraise offers many other features such as customizable peer-to-peer platforms, automated emails, event ticketing, and more." However, a recurring concern among users is the presence of occasional bugs. While these bugs don't appear to be a dealbreaker, they can cause minor inconveniences. Where Funraise truly shines is its customer support, which receives glowing reviews across the board. Users consistently praise the responsiveness, helpfulness, and expertise of the Funraise support team. One satisfied customer shared their experience, stating, "The client support received is hands down the best." This dedication to customer satisfaction is a major differentiator for Funraise and contributes significantly to its positive reputation. Based on these reviews, Funraise appears to be best suited for small to medium-sized nonprofit organizations seeking a comprehensive and user-friendly fundraising platform with exceptional customer support.

Key Features

  • Donor Management: Migrate, organize and manage donor data in a centralized database. 
    • Custom Segmentation: Filter donor lists according to history, subscriptions, demographics and general information. Assign tags to supporters for targeted management. 
    • Tracking: Record and monitor donor touchpoints, response time, follow-ups and interpersonal relationships between supporters. 
    • Household Management: Export mailing lists directly to the database and gauge overall impact by communicating with families and groups. 
    • Donor Portal: Supporters can view donation history, receipts and summaries. 
    • Portfolios: Allocate portfolios to staff members and automate tasks based on behavior. 
    • Screening: Improve records by pulling data from Facebook, Twitter and LinkedIn and access supporters’ donation capacities. 
    • Documentation: Create donor records, upload necessary documents and add notes, cues and reminders. 
  • Forms: Increase donations by creating embeddable, customizable and mobile-optimized online forms. Incorporate personalized brand colors, custom questions, and recurring giving and payment options. 
  • Donation Pages: Create branded, mobile-friendly pages for recurring, general and specific donation campaigns — shareable via emails, social media, texts or direct links. 
    • Personalization: Highlight the organization’s narratives by including branded logos, colors, pictures and content. Suggest donation amounts and other details for specific donor segments using custom links. 
    • UTM Tracking: Track source data and observe online traffic and ad spending ROI by recording UTM parameters. 
    • Company Matching: Allow donors to search for their employers and request company donation matches. 
    • Dedications: Supporters can dedicate givings to their loved ones and automatically share them via email. 
  • Crowdfunding: Allow supporters to raise donations on the organization’s behalf by setting up customizable peer-to-peer pages. 
  • Website Management: Design brand-centric websites with the fundraising site builder. 
    • Microsites: Add colors, fonts, pictures, videos, text buttons and more. 
    • Progress Bar: Engage donors by adding goal meters and donation feeds. 
    • Strategy-Based Sites: Create landing pages and microsites for donations, recurring giving programs, events, peer-to-peer fundraising and more. 
    • Customizations: Add background videos, custom URLs, additional pages, CSS styles, layouts, tracking scripts and form configurations. 
  • Payment Options: Collect donations via credit cards, Apple Pay, PayPal, echeck and Bitcoin. 
  • Security: Ensure safe transactions and data protection with SSL-secured donations and PCI level 1 compliance. 
  • Integrations: Leverage integrations with Salesforce, MailChimp, Shopify, QuickBooks Online, Double the Donations and more. 
  • Social Fundraising: Run campaigns on social media platforms and automatically sync Facebook and Instagram donations and donor information. Offers personalized donation stickers for Instagram stories, real-time donation options and a business account “donate” button. Livestream videos and embed them on websites with Twitch and Streamlabs. 
  • Recurring Giving: Ensure consistent revenue flows by setting up recurring donation and subscription programs. Automatically update payment methods and contact supporters via automated emails for failed payments and reminders to update expiring cards. 
  • Reports and Dashboards: Gain actionable insights and measure campaign performance in real time with charts, graphs and other visualization tools. View comprehensive task sheets by pulling configurable, filterable reports. Provides cross-module and drill-down reporting, conditional statements, logic compositions, pivot tables and scheduled PDF reports. 
  • Event Management: Host virtual events and streamline the ticketing process with easy-to-implement fundraising modules. 
    • Ticketing: Create and manage tickets, customizable with event details, quantities, costs and tax-deductible pricing. 
    • Check-In: Easily admit guests with physical, printed or mobile tickets via scanners. 
    • Custom Questions: Add questions like meal counts and shirt sizes, and directly share the answers with event coordinators. 
    • Event Administration: Monitor registrations, purchases and guest preferences in one place. 
  • Emails: Optimize engagement with automated, customized email campaigns. Pick from pre-existing templates and add content, pictures, links and more. Automatically send receipts and congratulatory messages when donors reach milestones. 
  • Mobile App: Monitor transactions, manage profiles, check-in attendees, collect donations and more through the app. Syncs with fundraising websites to display transaction activities in real time. 
  • Text: Connect with donors by sending personalized, brand-centric messages. Ask for donations, send emergency relief fund requests and provide links to donation sites via text messages. 

Suite Support

Extensive self-help support resources include blogs, webinars, podcasts, fundraising ideas, guides, Giving Tuesday toolkits and a knowledge database of articles. Visit the “platform status” page on the vendor’s website to review module performance, check on the status of any glitches and receive a heads-up on upcoming maintenance windows. The vendor also offers monthly updates on new features and any added improvements to existing ones. Access the live chat widget for faster responses from the support team.

mail_outlineEmail: Not specified. Instead, message support via the chat widget on the vendor’s website.
phonePhone: Not specified.
schoolTraining: A dedicated portal on the website offers courses on getting started, a guide to the platform’s features, supporter-based tools, transactions, forms, automation and fundraising intelligence. Provides documentation on integrations, account settings and advanced configurations.
local_offerTickets: Not specified.
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