Categories:

#39

iOFFICE is ranked #39 in the Energy Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

iOFFICE Pricing

Based on our most recent analysis, iOFFICE pricing starts at $775 (Monthly).

Price
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Starting From
$775
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

iOFFICE is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for iOFFICE:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

iOFFICE Benefits and Insights

Why use iOFFICE?

Key differentiators & advantages of iOFFICE

  • Improve Efficiency: Affected parties can create work requests in the system and track their progress to get real-time updates on the project’s progress. Managers can monitor completion rates and other KPIs to improve team productivity.
  • Organize Assets: Build asset profiles with barcodes, warranties, maintenance history and other key information to track vital information in a centralized repository. Technicians can access and edit profiles from the mobile app in the field for real-time updates.
  • Track Maintenance Plans: Create overarching preventive maintenance plans, assign work orders to individual technicians and monitor repair progress from the same platform.
  • Customize Solution: Customize request form fields to suit the organization’s specifications to include options such as who is requesting the work order, asset type, recurring/timeframe and more.
  • Communicate Instantly: Integration with Slack lets users direct message and chat with each other instead of waiting for emails, as well as create relevant channels for projects. The mobile app lets communication happen instantly, no matter where employees are.
  • Increase ROA: Keep assets and equipment in operational shape longer through preventive maintenance. Save money on replacements, reduce costly repairs and decrease downtime across the organization.

Industry Expertise

iOffice manages facilities for a range of industries but specializes in space and move management, commercial real estate and parcel transport.

iOFFICE Reviews

Average customer reviews & user sentiment summary for iOFFICE:

User satisfaction level icon: great

97 reviews

88%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of iOFFICE reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy to Use: A high percentage of users have reported that iOFFICE is easier to use compared to other workplace management solutions.
  • Comprehensive Suite of Tools: iOFFICE offers a variety of tools for space management, preventive maintenance, asset management, and workplace experience.
  • Real-Time Analytics: The platform provides real-time analytics, which are particularly helpful for managing office spaces effectively.
  • Improved Data Management: iOFFICE enables centralized storage and retrieval of data, simplifying data management and reporting.

Cons

  • Data Security: As with any cloud-based platform, data is stored on the provider's servers, requiring trust in their security measures.
  • Data Ownership: Users might not have full ownership or control over their data, which could be a concern for some businesses.
  • Integration Limitations: Syncing iOFFICE data with other platforms used by the company might pose challenges and require additional API development for seamless integration.
  • Floor Plan Management: Maintaining floor plans can be tedious, with limitations in handling CAD files, file size constraints, and a lack of a "draft" mode before publishing changes.

Researcher's Summary:

Is iOFFICE the key to unlocking your facility management potential? User reviews from the last year suggest that it might be. iOFFICE is consistently praised for its user-friendliness. A whopping 96% of users found it easier to navigate than other workplace management solutions, which is like finding an oasis in a desert of clunky software. This ease of use is crucial for maximizing adoption and minimizing training time, allowing facility managers to focus on what matters most: creating an efficient and productive work environment.

Users particularly appreciate iOFFICE's intuitive interface and robust space management capabilities. The software provides granular visibility into space utilization across an entire portfolio, down to individual desks, enabling data-driven decisions about space allocation and optimization. This granular approach, akin to having a magnifying glass over your entire workspace, helps identify underutilized areas and implement flexible workspaces, ultimately reducing real estate costs.

However, some users have reported that iOFFICE's custom reporting features can be a bit hit-or-miss, sometimes yielding inconsistent results. This inconsistency, like a faulty compass, can make it difficult to fully rely on the data for strategic decision-making. While this seems to be an isolated issue, it's worth noting for organizations heavily reliant on customized reports.

Overall, iOFFICE emerges as a powerful tool for organizations of all sizes looking to streamline facility management, optimize space utilization, and enhance employee experience. Its intuitive design and comprehensive features make it particularly well-suited for businesses transitioning to hybrid or flexible work models, providing the necessary tools to navigate the evolving workplace landscape.

Key Features

  • Asset Tracking: Track asset locations, store contract terms and keep detailed records of maintenance or warranty histories on individual assets.
  • Service Requests: Users of all roles can generate service requests and track their progress through the system. Managers can coordinate in real time and streamline their work orders from a convenient overview.
  • Integrate with Slack: Directly integrate with slack to keep teams organized and in communication in a familiar interface.
  • Mobile Access: Service technicians can access work orders, email, Slack and other key features from their mobile devices to work efficiently in the field.
  • Barcode Generation and Scanning: Generate and scan barcodes to track asset maintenance based on asset location and condition.
  • Image Attachments: Attach images, videos and notes to asset profiles in order to log complaints and more efficiently log information.
  • Checklists: Technicians can create task lists and check them off as workers complete them, keeping work orders up to date and workflows moving.

Suite Support

mail_outlineEmail: Email support at [email protected].
phonePhone: Get in touch with phone support by calling 1 800 505 0224 between 6:00 a.m. and 6:00 p.m. CST during the business week.
schoolTraining:Users can access an extensive knowledge base of blogs, ebooks, videos, webinars and other resources to search for issue resolutions, connect with a community of users and build their familiarity with the system. iOffice also offers certification courses and 15-minute consultation sessions to make every user a super-user.
local_offerTickets: To open a service ticket, users can call, email, log in to their user account or submit a ticket request through the web form.
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