Asset Essentials by Brightly Reviews & Pricing

by Brightly Software | Founded 1999, Cary, NC

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What is Asset Essentials by Brightly?

Industry Specialties: Serves all industries

Asset Essentials by Brightly (formerly known as Dude Solutions) is a cloud-based asset management software designed for organizations looking to streamline their asset tracking and maintenance processes. It provides a centralized platform for managing asset data, tracking maintenance schedules, and generating reports. The software is particularly suitable for small to mid-sized businesses in various industries, including healthcare, education, and manufacturing.

Key benefits of Asset Essentials include improved asset visibility, reduced maintenance costs, and enhanced compliance. Its popular features include asset tracking, work order management, and inventory control. Users appreciate its user-friendly interface, customizable dashboards, and mobile accessibility.

Pricing for Asset Essentials is based on a subscription model, with monthly or annual payment options. The price range varies depending on the number of assets managed and the level of support required.

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User Sentiment

Based on 501 reviews:

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Asset Essentials by Brightly Pricing

Based on our most recent analysis, Asset Essentials by Brightly pricing starts at $299 (Monthly).

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Starting From: $299
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Asset Essentials by Brightly is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Asset Essentials by Brightly:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Asset Essentials by Brightly Benefits and Insights

Why use Asset Essentials by Brightly?

Key differentiators & advantages of Asset Essentials by Brightly

Simplify and Streamline Workflows: Ensure teams have access to the information and tools needed to do their jobs via mobile and cloud-based access portals. Manage all work orders, assets, maintenance and compliance-related activity in one central location with improved communication.
Extend Asset Lifespan: Avoid waste and effectively plan for the future with preventive and predictive maintenance tools, as well as asset-centric reporting that enables data-driven decisions.
Improve ROA: Reduce downtime and improve team productivity with smarter tools for measuring asset lifecycle and tracking costs.
Manage Inventory: Optimize inventory processes and prevent running out of stock or over-ordering with everything tracked in one system. Use asset barcoding for more efficient parts tracking.
Access Smarter Insights: Access a configurable dashboard with reports, KPIs and charts to confidently make decisions around repair vs. replace, budgeting, capital planning and more.
Improve Efficiency: Save time and money by streamlining and automating maintenance schedules, asset management and communication. Keep users organized and on task to maximize resources.

Industry Expertise

Serves maintenance and operations professionals in education, government, manufacturing, healthcare, senior living and membership-based organizations.

Asset Essentials by Brightly Reviews

Average customer reviews & user sentiment summary for Asset Essentials by Brightly:

501 reviews

86%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Asset Essentials by Brightly reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Interface: Asset Essentials' intuitive interface makes it easy for users to navigate, find the information they need, and manage their assets effectively.
Comprehensive Asset Management: The software provides a centralized platform for managing all types of assets, including equipment, facilities, and vehicles, giving users a complete view of their asset portfolio.
Streamlined Maintenance Management: Asset Essentials helps users streamline maintenance processes by tracking work orders, scheduling maintenance tasks, and managing spare parts inventory, ensuring assets are well-maintained and operating efficiently.
Enhanced Compliance: The software helps users meet regulatory compliance requirements by providing tools for tracking inspections, certifications, and other compliance-related tasks, ensuring compliance and reducing risks.
Improved Decision-Making: Asset Essentials provides robust reporting and analytics capabilities that enable users to make informed decisions about asset management, such as identifying underutilized assets or optimizing maintenance schedules.
Excellent Customer Support: Brightly's dedicated customer support team is highly responsive and provides valuable assistance to users, ensuring a positive user experience and resolving any issues promptly.

Cons

Inflexible Reporting: Limited customization options and predefined report templates hinder tailored insights.
Slow Loading Times: Frequent delays in data loading and report generation, affecting productivity.
Complex User Interface: Unintuitive navigation and confusing menus make it challenging for users to locate essential functions.
Limited Integration: Lack of seamless integration with other software, leading to manual data entry and fragmented workflows.
Inconsistent Support: Variable response times and inadequate support documentation result in unresolved issues and user frustration.

Researcher's Summary:

Asset Essentials by Brightly is praised by users for its user-friendly interface, comprehensive asset tracking capabilities, and detailed reporting features. Users appreciate the ability to customize fields and reports to meet their specific needs, as well as the integration with other software such as QuickBooks and Salesforce. Compared to competitors, Asset Essentials is seen as a more affordable and scalable option, with a wider range of features and integrations.

One key differentiator is Asset Essentials' mobile app, which allows users to access and update asset information on the go. This is particularly valuable for businesses with remote or field-based employees. Additionally, the software's ability to generate QR codes for assets simplifies tracking and inventory management.

Asset Essentials is most suited for small to medium-sized businesses that require a comprehensive and cost-effective asset management solution. Its user-friendly interface, customizable features, and mobile app make it an ideal choice for organizations looking to streamline their asset tracking and reporting processes.

Key Features

Work Order Management: Create, assign, track and complete work requests on various assets or properties.
Maintenance Scheduling: Schedule maintenance tasks, including recurring events, with a central calendar view.
Inventory Management: Keep stockrooms properly stocked, manage reorder and procurement as well as track spare parts throughout the facility.
Document Management: Manage labor timesheets, contractor agreements, safety paperwork, warranties, contact information and more in a single, organized, cohesive database.
Asset Management: Monitor asset condition, track downtime, store asset information, and keep assets up and running for as long as possible.
Mobile Apps: Enables access on mobile devices such as iPhones, Androids, tablets and more.
Reporting/BI: Generate custom reports on various KPIs to provide an understanding of operations either as a snapshot or over time.

Limitations

At the time of this review, user feedback indicates the following product limitations:

Difficult to understand the system’s terminology sometimes.
Cumbersome to pull reports and asset history.
Work orders on assets don’t show asset details.
Limited options for tech accounts.
KPIs don't log historical data.

Suite Support

Email: Available through the user portal. Use live chat with a representative for instant assistance.

Phone: Available to all subscribers through the user portal.

Training: Dude Resources, a library of documents, podcasts, videos, forums, articles and more, offers self-training for all of Dude Solutions’ products. There are also virtual classroom training courses available for users to improve their skills and learn more.

Tickets: Dude Resources, a library of documents, podcasts, videos, forums, articles and more, offers self-training for all of Dude Solutions’ products. There are also virtual classroom training courses available for users to improve their skills and learn more.