SAP Business ByDesign Reviews & Pricing

by SAP, Inc. | Founded 2007, Walldorf, Germany

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What is SAP Business ByDesign?

Industry Specialties: Serves all industries

SAP Business ByDesign is a cloud-based Enterprise Resource Planning (ERP) software designed to serve the needs of midsize businesses. It offers a comprehensive suite of services, including financial management, customer relationship management, supply chain management, and project management, among others. This software is particularly well-suited for businesses looking for a scalable solution that can grow with them, providing the flexibility to adapt to changing business needs. One of the key benefits of SAP Business ByDesign is its ability to offer real-time analytics and insights, enabling businesses to make informed decisions quickly. Additionally, its user-friendly interface and the fact that it's a cloud-based solution mean that it can be accessed from anywhere, at any time, which enhances operational efficiency. When compared to similar products, users often highlight its comprehensive feature set and the robust support provided by SAP. Pricing for SAP Business ByDesign typically follows a subscription model, based on the number of users and the scope of the services required, making it a flexible option for businesses looking to manage their expenses effectively.

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User Sentiment

Based on 137 reviews:

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SAP Business ByDesign Pricing

Based on our most recent analysis, SAP Business ByDesign pricing starts at $19 (Per User, Monthly).

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Starting From: $19
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

SAP Business ByDesign is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SAP Business ByDesign:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Product Information and Resellers

Product Information

Reseller - VistaVu Solutions

Reseller - Navigator Business Solutions

SAP Business ByDesign Benefits and Insights

Why use SAP Business ByDesign?

Key differentiators & advantages of SAP Business ByDesign

Enhanced Visibility: It contains real-time data analysis and visualization tools. For example, users can look at their finances minute-by-minute as transactions are processed and payments are made. Additionally, the project management feature will enable users to see how projects are progressing and allows them to look at attachments and information associated with individual project stages.
Growth-Oriented: The configuration ability of this tool is relatively high, which allows it to transform as business needs grow and change. Modules and different software systems can also be integrated with the program to account for the company's specific workflows. ;
Increased Collaboration: It supports multi-site and global operations, allowing for centralization of information and employees’ collaboration across different business centers and workflows. The project management tool increases collaboration as it enables visualization of project tasks, accessed by users with the appropriate permission levels.
Improved Customer Experience: Browse through customer history to target marketing collateral and sales discussions to a specific user. Not only does this improve sales, but it also offers personalized and nuanced experiences to the customers, which makes them happy and improves retention rates.
Demonstrated Opportunities for Improvement: It provides insight into the areas in which a business could be streamlined or where money could be saved. For example, the procurement management tool lets users look at contracts and bids from suppliers and compare them to negotiate better deals and discover snags in the supply chain by visualizing real-time production information.
Data Security It secures data through AES-256 encryption and SOC 2 compliance. Firewalls and 24/7 security monitoring can help deter hackers. Additionally, SAP’s data centers are ANSI/TIA EIA-942 Tier III facilities with bulletproof walls, meaning that the threat of unauthorized access to the system is further reduced.

Industry Expertise

It is a cloud-based solution geared towards small- and medium-sized companies in various industries. It contains some additional functionality for companies in the professional services, manufacturing and wholesale distribution and the public sector. For example, it allows companies to comply with legal regulations, visualize the entire manufacturing system, evaluate client profitability and reduce operational costs.

SAP Business ByDesign Reviews

Average customer reviews & user sentiment summary for SAP Business ByDesign:

137 reviews

81%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of SAP Business ByDesign reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Interface: The solution has an intuitive user interface to facilitate understanding of the basic functions and navigate through the system with ease, according to 71% of users.
Reporting: According to 100% of users who reviewed this pro, it has advanced capabilities to create dynamic reports. Visualizations depict KPIs and other critical business metrics.
Documentation: About 100% of users who mentioned this pro said it has extensive documentation, with a user manual, videos, booklets and articles about the product’s use.

Cons

Expensive: The solution is costly compared to other solutions available in the market, according to 100% of users.
Speed: According to 100% of users who reviewed this con, speed is a significant concern as it affects business productivity.

Researcher's Summary:

SAP Business ByDesign is a cloud-based enterprise resource planning (ERP) solution that has garnered positive feedback from users for its comprehensive functionality and ease of use. The software provides a wide range of features, including financial management, customer relationship management (CRM), human resources (HR), supply chain management, and project management, all within a single, unified platform. Users appreciate the intuitive interface and the ability to access the system from anywhere with an internet connection. The cloud-based nature of the solution eliminates the need for on-premises infrastructure, reducing IT costs and complexity.

While SAP Business ByDesign offers numerous strengths, some users have noted that the initial implementation process can be time-consuming and may require specialized expertise. Additionally, the software's extensive functionality can lead to a steeper learning curve for new users. However, SAP provides comprehensive training and support resources to assist with implementation and user adoption. Compared to other ERP solutions, SAP Business ByDesign stands out for its scalability and flexibility, allowing businesses to adapt the system to their specific needs as they grow. The software's ability to integrate with other business applications further enhances its value proposition.

SAP Business ByDesign is particularly well-suited for small and medium-sized businesses (SMBs) that require a comprehensive ERP solution without the complexity and cost associated with larger enterprise systems. The software's scalability ensures that it can grow alongside the business, while its cloud-based delivery model provides flexibility and accessibility. Additionally, SAP Business ByDesign's industry-specific functionality caters to the unique needs of various sectors, making it a versatile choice for businesses across different industries.

Key Features

Financial Management: Leverage customer and supplier transaction data to look at the organization’s financial position in real-time. It supports multiple different currencies and reporting standards, ensuring that business conducted globally is accounted for and centralized.
CRM 360 View: The CRM 360 view contains the ability to manage customers from the time they are prospects to their final purchase. The system uses historical purchase data to generate targeted advertisements. The customer history can be handed over to your sales team, who can use this information to refine and improve sales tactics..
Human Resources Management: The human resources tool allows employees to manage their timesheets and personal information. The program also gives HR professionals the ability to monitor purchase requests, complete payroll processing and manage time and labor.
Project Management: The project management feature includes a project cost report that lets users calculate revenue and expenses on a project basis. It also enables users to analyze document flow through this feature’s integration with your supply chain. Documents such as customer invoices can be attached to projects to increase collaboration and visibility.
Procurement Management: It centralizes supplier information, therefore enabling users to negotiate better deals and recognize inefficiencies. Users can also manage supplier contracts in the system.
Supply Chain Management: Users can conduct demand planning in real-time using forecasting methods such as seasonal linear regression and moving average. The tool also contains outlier correction. Production management and supply network visibility are other helpful features of this tool.
Localization: It allows users to operate globally. It centralizes information from different countries, companies and accounting systems to create a complete and accurate view of an organization’s state.

Limitations

It has some pitfalls a user should consider before making software selection. These issues concern formatting, intuitiveness and customization:

Not user-friendly and can be challenging to use
Customization can be complicated because the solution is fairly rigid
HTML formatting isn’t available
Doesn’t provide strong customer support for data migration and system implementation
Doesn’t include a drag-and-drop feature for attachments, so users have to attach them manually

Suite Support

It offers SAP Support Portal, which allows users to create incident reports, access knowledge forums and discover solutions to problems. Schedule an Expert, Expert Chat and Traditional Incident features will enable users to connect with SAP engineers to resolve issues directly. Users can also receive answers to non-technical questions that aren’t addressed in the knowledge base by reaching out via email or phone.

Email: Clients can submit requests for non-technical assistance via email.

Phone: Access non-technical support via telephone. For new technical issues of low or medium priority, users can use the Schedule an Expert feature to speak with an SAP Support Engineer on the phone for 30 minutes. At least 48 hours of notice is required for scheduled appointments.

Training: SAP offers free training for aspects such as supply chain management and analytics. It also contains certification courses that allow users to demonstrate expertise with the program. Online courses related to the latest system features are available with a SAP Learning Hub subscription.

Tickets: Users can enter Incident tickets using the SAP ONE Support Launchpad for high and medium priority issues. When users open an incident ticket, they will receive direct support from an SAP Support Engineer.

Cost of Ownership

License/Subscription Cost	User-based monthly subscription licensing fees are calculated on a named-user basis and contracted on an annual basis The pricing schedule is based on three categories of users: self-service users, team users, and enterprise users Pricing and functionality varies for each category Cost varies depending on the pricing tier you opt for along with requested functionalities
Maintenance Cost	Cost is included in the subscription fee SAP Business ByDesign manages all of the hosting, maintenance and upgrades of the system All core services such as upgrades, 24/7 support, backup, recovery management, mobile access and regular upgrades are covered by SAP and included in the monthly fee Additional fees are charged for access to a dedicated server
Installation/Implementation Cost	Cost is not included in the subscription fee Companies have the option to deploy the complete solution on their own or through fixed-price starter packages as designed by SAP or through SAP partners
Customization Cost	The price will vary depending on the functional requirements and modules added such as cash management, project management, CRM, supply chain management, supplier relationship management, human resources, executive management dashboards and compliance SAP store integration, MS Outlook and Excel integration are included in the monthly subscription fee Additional fees are charged for integration via web services
Data Migration Cost/Change Management/Upfront Switching Cost	The cost will vary depending on the amount and type of data to be migrated from the legacy system, availability of migration tools, data profiling, data cleansing to eliminate errors and audit trail of the migration process for accountability Data storage cost is included in the monthly subscription fee
Recurring/Renewal Costs	The cost is equivalent to the monthly subscription fees to be paid based on number of users, additional user licenses purchased, type of plan/edition purchased, dedicated server integration and add-on cost

Value-Added Benefits

How VistaVu Solutions adds value to SAP Business ByDesign

Rapid Go-Live Time: Achieve go-live times in weeks and review foreseeable expenses.
Unique Experience: Gain unparalleled client accomplishment specialties for post-implementation support.
Maximizes ROI: Work with product experts to confirm that programs align with a company's objectives.
Technological Integrations: Discuss and add numerous integrations with this reseller, such as software, automation through artificial intelligence (AI) and the internet of things (IoT).
In-Depth Planning: Establish a thorough growth plan with extensive timelines and feasible fees.

Industry Expertise

VistaVu caters to multiple industries, including aerospace and defense, distribution, high-tech manufacturing, industrial field services, industrial machinery and components and life sciences.

Support and Services

Advice: Learn from licensed experts at all levels. Obtain self-service tools and Q&A meetings.

Consulting: Collaborate with mid-market experts to expand and bloom productions and operations. Mull over diverse software and technological integrations.

Engineering: Send an email to [email protected] for technical questions or support.

Implementation: Review estimated costs and pick a solid implementation timeline that can last from 12 to 16 weeks.

Value-Added Benefits

How Navigator Business Solutions adds value to SAP Business ByDesign

Assesses Workflows: Evaluate operations with in-depth business process assessments to catch and rectify issues quickly.
Leverages Appropriate Changes: Implement detailed coaching, change management and motivational strategies to keep all business teams organized and eager to meet goals with modified protocols.
Boosts Software Capabilities: Gain remote or on-site sessions to chronicle vital needs, operations and must-have applications to maximize software features and productivity for increased revenue.
Fixes Implementation Errors: Conduct software feature evaluations and their effectiveness in existing workflows. Execute custom development to increase KPIs and review previous implementation processes to determine what went wrong and find resolutions.
Centralizes Business Operations: Discuss and integrate this system with compatible eCommerce, warehouse management, barcode reading and other external platforms to centralize operations.

Industry Expertise

Navigator Business Solutions serves numerous industries, including consumer products, retail, life sciences, supply chain management, manufacturing, government and more.

Support and Services

Advice: Access the save our system (SOS) resource to fix implementations gone awry with detailed evaluations to maximize software capabilities.

Consulting: Leverage optimization services to train new employees, gain tracking KPIs, polish the user experience and generate thorough reports.

Engineering: Call the support desk at (801) 642-4685 or sign in to the customer support portal.
The premium support package offers regular maintenance, a customer success manager, application training, live call support and more. Log in to the support portal for more help and resources.

Implementation: Employ tracking tools for system health checks, quick fixes, recorded challenges, improvement suggestions, and recommendations for supplementary consulting, managed services and custom development.