Enterprise 21 Reviews & Pricing

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Overview Pricing Benefits Reviews Features

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What is Enterprise 21?

Industry Specialties: Manufacturing, Distribution

Enterprise 21 is a cloud-based, integrated solution that assists businesses in managing total sales orders. It can be used by wholesale distributors for procurement, inventory control, transportation management and more. Manufacturers can utilize it for lot tracking, quality control, recall management and recipe management.

With its radio frequency and barcode-enabled suite, it helps companies effectively manage warehouse operations. For discrete manufacturers, it offers a wide range of functionalities like bill of materials, product configuration, component substitution and inventory management. It is customizable and easily integrates with Windows and Oracle.

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Enterprise 21 Pricing

Based on our most recent analysis, Enterprise 21 pricing starts at $3,500 (One-Time).

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Starting From: $3,500
Pricing Model: One-Time
Free Trial: No

Training Resources

Enterprise 21 is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Enterprise 21:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Enterprise 21 Benefits and Insights

Why use Enterprise 21?

Key differentiators & advantages of Enterprise 21

Improved Inventory Accuracy: Enterprise 21 minimizes human error by automating inventory tracking, ensuring real-time accuracy and reducing costly discrepancies.
Enhanced Customer Satisfaction: By streamlining order processing and fulfillment, the software ensures timely deliveries, leading to higher customer satisfaction and loyalty.
Cost Reduction: Automated processes and optimized resource allocation help reduce operational costs, allowing businesses to allocate funds more effectively.
Scalability: Enterprise 21 supports business growth by easily adapting to increased volumes and complexities without requiring significant system overhauls.
Data-Driven Decision Making: The software provides comprehensive analytics and reporting tools, enabling informed decision-making based on real-time data insights.
Regulatory Compliance: Enterprise 21 helps businesses adhere to industry regulations by maintaining accurate records and providing necessary documentation for audits.
Enhanced Supplier Relationships: By improving order accuracy and communication, the software fosters better relationships with suppliers, leading to more favorable terms and reliability.
Increased Productivity: Automation of routine tasks frees up employees to focus on higher-value activities, boosting overall productivity and efficiency.
Real-Time Visibility: The software offers real-time visibility into operations, allowing managers to quickly identify and address issues before they escalate.
Optimized Warehouse Management: Enterprise 21 enhances warehouse operations through efficient space utilization and streamlined picking and packing processes.
Improved Cash Flow: By accelerating order-to-cash cycles and reducing inventory holding costs, the software positively impacts cash flow management.
Customizable Workflows: The flexibility to tailor workflows to specific business needs ensures that processes are aligned with organizational goals and strategies.
Seamless Integration: Enterprise 21 integrates smoothly with existing systems, reducing the need for redundant data entry and ensuring consistency across platforms.
Enhanced Security: Robust security features protect sensitive data, ensuring that business information remains confidential and secure from unauthorized access.
Reduced Lead Times: Streamlined processes and efficient resource management lead to shorter lead times, enhancing overall operational efficiency.

Industry Expertise

Enterprise 21 is particularly well-suited for small and mid-market manufacturing and distribution organizations, offering a comprehensive suite of tools to manage their entire business operations. Its focus on industry best practices and scalability makes it a strong choice for companies looking to streamline processes, increase profitability, and gain a competitive edge.

Synopsis of User Ratings and Reviews

Based on an aggregate of Enterprise 21 reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Real-Time Inventory Visibility: Provides accurate, up-to-the-minute inventory data, empowering businesses to optimize stock levels and reduce carrying costs.
Streamlined Order Fulfillment: Automates the entire order fulfillment process, from order entry to shipping, leading to faster delivery times and improved customer satisfaction.
Integrated Financial Management: Offers a complete view of financial data, enabling better decision-making and improved financial reporting accuracy.

Cons

Implementation Roadblocks: Getting Enterprise 21 up and running can be like navigating a maze. Configuring the system to match specific workflows, like a complex order fulfillment process, often requires significant time and potentially pricey consultant help.
Customization Hurdles: While Enterprise 21 offers customization, tweaking it to perfectly fit unique business needs, such as integrating a niche shipping system, can be a technical climb requiring specialized expertise.

Researcher's Summary:

Will Enterprise 21 help your business enter a new stage of success? User reviews from the last year present a mixed bag. While many users value its extensive functionality and capacity to integrate various business processes, some have noted that its implementation can be demanding in terms of resources and its interface intricate, particularly for organizations that are unfamiliar with ERP systems. A significant strength emphasized by users is Enterprise 21's adaptability. For instance, a mid-sized apparel manufacturer was able to customize the system to manage its unique production process, from design to delivery. However, a small distributor found the initial setup overly complicated and time-consuming. This suggests that while Enterprise 21 offers powerful customization options, utilizing those options may require significant technical expertise.

What truly distinguishes Enterprise 21, according to users, is its robust manufacturing module. Features like shop floor control and quality management have been commended for their depth and effectiveness. A furniture manufacturer reported substantial improvements in production efficiency and on-time deliveries after implementing Enterprise 21. However, the software's CRM and business intelligence modules received mixed feedback, with some users finding them less intuitive compared to standalone solutions.

Overall, Enterprise 21 appears best suited for mid-size manufacturing companies with complex operational needs and the internal resources to handle its implementation and customization. Smaller businesses or those seeking strong CRM functionalities might find more user-friendly and cost-effective alternatives in the market, such as Acumatica.

Key Features

Inventory Management: Gain complete control over various manufacturing and wholesale distribution activities, like inventory management. Improve inventory accuracy, turn rates and line item fill rates. Integrated with the suite, keep track of location, lot and serial numbers, cycle counts, and automated conversions.
Warehouse Management: Manage single and multi-warehouse operations by performing transactions with forklift and handheld mounted RF enabled scanning devices. Meet customers’ demands, enhance service, minimize material and operational costs, and boost business profitability. Optimize picking with paperless task interleaving processes to boost productivity. Automate labor allocation, vendor returns and license plating. Keep track of material flow, from receipt through picking, packing, kitting and shipping.
Procurement: Manage purchasing and sourcing of single and multi-facility organizations in a single, fully-integrated interface. Processes requisitions and purchase orders in real time and connect directly to inventory receipts and vendor invoices, thereby enabling three-way matching. Automatically generate PRs and POs through material requirement planning and distribution requirement planning. Minimize procurement-related costs and maximize profitability by tracking and analyzing vendors’ outgoing performance against KPIs.
Manufacturing Management: Manage advancing planning, production scheduling, MRP and production reporting for discrete and mixed-mode manufacturing processes. Provide supreme value-added services by managing internal and outsourced manufacturing requirements with kitting and assembly. Simplify production reporting and enhance quality control processing. Ensure compliance with the manufacturing environment and minimize inventory carrying costs while improving fill rates.
Planning: Run MRP processes and generate a series of purchase requisitions and production schedules. Generate POs and intercompany transfers after reviewing PRs. Create a realistic and achievable plan to meet customers’ demands, enhance customer service, and minimize material and operational costs.
Financial Management: Manage all financial management and compliance requirements aspects. Handle multiple legal entities and divisions with comprehensive and scalable accounting functionality. Generate robust financial reports with inventory management, purchasing, order processing, manufacturing and planning.
Business Intelligence: Create workbenches without modifying original source code. Get a consolidated view of a variety of associated data for review and action from workbenches, perform transactions, and run reports. Customize standard documents and create customer-specific, ad-hoc reports and forms. Allow users to drill down on data and perform analysis. Automatically populate transactional data in real time.
E-Commerce: Provide secure, web-based B2B and B2C transactions. Give dealers, suppliers and customers the freedom to access enterprise data on the internet.
Project Accounting: Automate project costing, scheduling and billing and maintain a detailed account of a project’s costs and associated revenue. Keep track of all items within a given job by making use of the system’s ability to comply with a given contract’s terms. Monitor complex and multi-phase projects across industries.
Order Management: Accommodate order entry processes for both B2B and B2C environments. Get automated alerts and support for both capable-to-promise and available-to-promise processes. Meet unique sales requirements with one-touch access, which can be defined on a user-to-user basis. Manage order inquiries and order changes with alerts and notifications. Gain support for an infinite number of line items and manage sales orders, counter orders and recurring orders.
Customer Relationship Management: Make use of 360° CRM functionality’s fully integrated approach, which sends out alerts and tools to initiate action and communicate with customers. Know when there is a decline in activity and take quick measures. Get one-click access to email, document mail merging, data export and manipulation, and customer mapping.