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#104

Dolibarr is ranked #104 in the Customer Database Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Dolibarr Pricing

Based on our most recent analysis, Dolibarr pricing starts at $14 (Monthly).

Price
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Starting From
$14
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Dolibarr is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Dolibarr:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Dolibarr Benefits and Insights

Why use Dolibarr?

Key differentiators & advantages of Dolibarr

  • Maintain Prospects and Customer Details: Dolibarr lets users create customer or prospect records by adding their personal information to the database. It also helps create alternative contacts for every prospect and displays the status and potential of the opportunity. Users can also create and convert commercial proposals, quotes, sales orders and follow up with customers and prospects.  
  • Customization: Users can set up features according to their needs and choose from options like marketing, sales, manufacturing, human resources, accounting, logistics, invoicing, stock and more.  
  • Avoid Double Entries: The integrated features, even without any customization, help users avoid double entry and cut down on human error.  
  • Easy Upgrades: Upgrades to new versions are a part of the development process, making it easy for users to upgrade to the latest version easily without any data loss.  
  • Open Source: One of the biggest benefits of Dolibarr is that it has no cost of entry thanks to its open-source model. This allows thousands of end users, testers and developers to work on projects, provide feedback and help Dolibarr continually innovate.  
  • User-Friendly: Since the open-source model has a large end-user base, the platform gets a lot of contribution and feedback. This helps users make Dolibarr user friendly.  
  • Available on All Platforms: It is available as an auto-installer package, which does not require any coding or technical knowledge to install. It is also available as a standard distribution that is compatible with all the operating systems and PHP architecture. It is available as an on-premise and SaaS system.  
  • Partners: Its open-source environment creates an ecosystem of partners who can assist users with customized features.  

Industry Expertise

Dolibarr is easy to install and supports prerequisites like Apache, MySQL, PHP with a single package. It is also available for Fedora, Mageia, Debian, Mint, Windows, OpenSure, Redhat, Mandriva and Ubuntu. Multiple external modules can be used to enhance the functionality of Dolibarr.

Dolibarr Reviews

Average customer reviews & user sentiment summary for Dolibarr:

User satisfaction level icon: excellent

184 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Dolibarr reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Cost-Effective: Many users appreciate that Dolibarr is a free and open-source ERP, making it a budget-friendly option compared to proprietary solutions.
  • Modular Design: Users value the flexibility of enabling only the modules they need, such as sales, CRM, or invoicing, allowing them to tailor the system to their specific requirements.
  • Active Community: A vibrant community of users and developers provides support, resources, and a collaborative environment for troubleshooting and knowledge sharing.

Cons

  • Steep Learning Curve: Dolibarr's interface can be overwhelming for new users due to its extensive features and complex configuration options. This can lead to a longer onboarding process and frustration for users who are accustomed to more intuitive ERP systems.
  • Limited Support: While Dolibarr has an active community forum and documentation, it lacks official customer support channels. This can be a challenge for businesses that require timely assistance with technical issues or have complex implementation needs.
  • Customization Challenges: Although Dolibarr is open-source and allows for customization, modifying the core code or extending functionality can be difficult for users without advanced technical skills. This can limit the ability to tailor the system to specific business requirements.

Researcher's Summary:

Is Dolibarr all it's dolled up to be? One user, with over 10 years in IT, raves about Dolibarr's comprehensive features, particularly for small to medium-sized businesses. They highlight its robust nature and simplicity, emphasizing its value in boosting business operations. The user also appreciates the availability of numerous affordable modules that provide flexibility for various businesses. However, they suggest that the interface could be more intuitive and the workflow more proactive. Another user, focusing on its open-source nature, praises Dolibarr's modular approach, allowing users to run only necessary modules. They see it as a developer's dream, especially for creating customized solutions like GST modules for specific markets. However, they note that while it meets basic ERP needs, achieving feature-rich compliance with regional regulations might require code tweaking and customization.

Dolibarr seems best suited for tech-savvy small and medium businesses comfortable with some level of customization. Its open-source nature and modular design allow for tailoring the system to specific needs, a major advantage over less flexible ERP solutions like Peachtree. However, businesses seeking a ready-to-go, feature-rich system for immediate compliance with regional regulations might find Dolibarr requiring more effort than anticipated.

Key Features

  • Point of Sale Interface: Dolibarr supports a point of sale interface for restaurants, traditional shops and bars. The drag-and-drop interface helps users define tables, floors and rooms. Invoices and orders can be assigned to a table, and it supports automatic stock updates and a touchscreen POS.  
  • Double Entry Accounting: Dolibarr can set up accounts and dispatch data like salaries, products, expense reports, purchases and sales in ledger tables. Users can define or set up their own chart of accounts.  
  • APIs and Hooks: It allows users to integrate their ERP with other applications using hooks, triggers or APIs. It lets users adjust Dolibarr to suit their specific needs. Users can execute their own code every time an event occurs by adding trigger code. It also has an embedded API explorer tool to generate URLs or test APIs.  
  • Timesheets: Dolibarr offers numerous ways to enter details into timesheets, like week, day or month grid. It can also import information from projects and specific tasks.  
  • Market Place: One of its most unique features is its marketplace for extensible applications that help match the scale of users’ growth. It centralizes hundreds of add-ons to extend the functionality of every specific need. Users don’t need coding experience thanks to the included module builder assistant.  
  • Orders: Dolibarr helps users manage supplier and customer orders. Users can manage their product stock and workflow orders according to preset rules.  
  • Expense Reports: Dolibarr allows users to define expense types in dictionaries for accurate statistics. If users integrate the accounting module, they will automatically be able to dispatch all expenses to a different account. Managers can find, approve, validate or refuse expenses.  
  • Bank Reconciliation: This feature helps users detect typing errors or missing details during payment recording. Reconciliation of bank accounts can be made from the same grid and users can search through multiple lines at once by using filters.  
  • Billing & Payments: Users can create invoices, down payments and credit notes from scratch. They can also generate report invoices from proposals, orders, contracts and interventions. Users may include full content or predefined products manually.  

Limitations

The following limitations are current as of the creation of this page:

  •  Some modules don’t support Open Office templates.
  •  It does not allow users to directly create delivery notes.
  •  It is difficult to customize PDF reports.
  •  It doesn’t create backups automatically.

Suite Support

Dolibarr has a thriving community of millions of users and developers. It also has a foundation that promotes ERP and CRM software along with local communities in numerous countries.

mail_outlineEmail: Dolibarr can be contacted at [email protected].
phonePhone: A support phone number is not given on the website.
schoolTraining: Training is not available on the website.
local_offerTickets: Since Dolibarr is open source, tickets cannot be created on the website.
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