Maximizer CRM Reviews & Pricing

by Maximizer Services | Founded 1987, Vancouver, Canada

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Overview Pricing Benefits Reviews Features

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What is Maximizer CRM?

Industry Specialties: Serves all industries.

Maximizer CRM is a sales and marketing solution that provides functionalities such as client management, a sales pipeline, customer support, campaign management, marketing automation and more. With about 90% customer satisfaction, it offers insights for business growth. A custom API and integration options add value to processes.

It helps increase sales, build relationships, provide customer support and fit business needs with different deployment options based on requirements. Users can access it on mobile devices to access information and send updates on the go.

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User Sentiment

Based on 1054 reviews:

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Maximizer CRM Pricing

Based on our most recent analysis, Maximizer CRM pricing starts at $65 (Monthly).

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Starting From: $65
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Maximizer CRM is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Maximizer CRM:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Maximizer CRM Benefits and Insights

Why use Maximizer CRM?

Key differentiators & advantages of Maximizer CRM

Enhanced Customer Relationships: Maximizer CRM enables businesses to track customer interactions and preferences, fostering stronger, more personalized relationships.
Improved Sales Efficiency: By automating routine tasks and providing sales teams with detailed customer insights, Maximizer CRM helps close deals faster and more effectively.
Centralized Data Management: All customer information is stored in a single, easily accessible location, reducing data silos and improving data accuracy.
Better Decision Making: With robust analytics and reporting tools, Maximizer CRM provides actionable insights that help businesses make informed decisions.
Increased Productivity: Task automation and streamlined workflows free up time for employees to focus on high-value activities, boosting overall productivity.
Enhanced Collaboration: Team members can easily share information and collaborate on projects, leading to more cohesive and efficient teamwork.
Scalability: Maximizer CRM grows with your business, offering flexible solutions that can be tailored to meet evolving needs without significant disruptions.
Customer Retention: By tracking customer satisfaction and proactively addressing issues, businesses can improve retention rates and foster long-term loyalty.
Cost Savings: Automating manual processes reduces operational costs and minimizes the need for additional resources, leading to significant savings over time.
Regulatory Compliance: Maximizer CRM helps businesses adhere to industry regulations by maintaining accurate records and providing audit trails.
Mobile Accessibility: With mobile access, sales and support teams can manage customer relationships and tasks from anywhere, ensuring continuity and responsiveness.
Customizable Dashboards: Users can create personalized dashboards that display the most relevant information, enhancing focus and efficiency.
Lead Management: Maximizer CRM helps track and nurture leads through the sales funnel, increasing the likelihood of conversion.
Customer Segmentation: Businesses can segment their customer base for targeted marketing campaigns, improving engagement and response rates.
Integration Capabilities: Seamless integration with other business tools and applications ensures a cohesive and efficient workflow across the organization.

Industry Expertise

Maximizer CRM specializes in providing comprehensive customer relationship management solutions tailored for small to medium-sized businesses across various industries, including financial services, manufacturing, and professional services. Its industry expertise lies in delivering customizable and scalable CRM tools that enable businesses to manage sales, marketing, and customer service processes efficiently. Maximizer CRM is best suited for organizations seeking a robust, all-in-one CRM platform that can be tailored to their specific industry needs and growth objectives.

Maximizer CRM Reviews

Average customer reviews & user sentiment summary for Maximizer CRM:

1054 reviews

79%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Maximizer CRM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Of all the users mentioning the platform’s usability, 66% say that it’s robust, easy to adapt to and very intuitive.
Customization: The software is highly customizable and fits well for each business solution, according to 75% of users reviewing this feature.

Cons

Customer Support: Customer service takes a long time to respond and offers a poor response, suggest 66% of users referencing support.

Maximizer Response: Customer support response time is under 3 minutes online and within 5 minutes via telephone support.
Integration: The system lacks proper email integration functionality and offers minimal integration with other technology, a downside according to 75% of users reviewing integrations.

Maximizer Response: Maximizer integrates with Outlook and through Zapier, we integrate with thousands of other applications.
User Interface: The UI is outdated and could use some updates, in the opinion of 75% of users reviewing this capability.

Maximizer Response: Our Business Intelligence tool: Insights is actuallly one of the industry leaders in UI/UX.

Researcher's Summary:

Maximizer CRM empowers companies with a number of features such as contact management, lead management, customer service, business analytics and more. It’s highly customizable and easy to use. However, the UI is a little outdated and could use some improvement. The platform also needs more integrations to be able to work seamlessly, and reviewers report that customer support could be quicker and more helpful. Large and mid-size organizations looking for customized marketing and sales may find it to be a decent choice.

Key Features

Customer Insights: Gain access to dynamic dashboards, built-in templates, click-through records, visual reports, goal tracking views, exporting capabilities and more to monitor and boost team performance.
Sales Management: Provides unified, easy-to-use sales tools that can be customized as per requirements. Manage accounts, route leads, collaborate sales opportunities and gain visibility into sales pipeline and revenue.

Sales Pipeline Management: Offers proactive sales management along with a collective view of the sales process, making it easy to carry out internal and external sales activities.
Contact Management: Displays contacts, notes and key documents in a unified dashboard. Includes quick search capabilities, company affiliation and a search recall feature.
Pipeline Visibility: Access sales reports, personalized dashboard, forecasts, critical metrics, goal tracking and alert notifications for sales processes.
Partner Relationship Management: Grow a channel partner network, assign partners, track performance and manage campaigns through a partner portal.

Marketing Automation: Drive leads, improve campaign tracking, manage prospect interactions, automate campaigns, track results and calculate marketing ROI, all on one platform.
Third-Party Integration: Provides native third-party integrations that boost productivity, provide deeper customer insights and more. Also offers custom integrations and API for easy business functionality.
Mobile App: Offers pipeline visibility, quick access, key information edits, connectivity, calendar access and more, all on the go.
Deployment Options: Gives the option for both cloud and on-premise deployment so businesses can choose what fits best for them. It also offers data security.