Tanium Reviews & Pricing

by Tanium | Founded 2007, Emeryville, CA

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Overview Pricing Benefits Reviews Features

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What is Tanium?

Industry Specialties: Serves all industries

Tanium is a cloud-based, zero infrastructure platform designed for a modern workforce, helping organizations solve security and IT management challenges. It delivers instant visibility, comprehensive control and rapid response to manage and secure the entire security environment.

Its unified management and security streamline asset discovery, inventory, configuration and patch management, performance monitoring, incident response, data risks and privacy, and vulnerability and configuration management, without complexity or additional agents.

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Tanium Pricing

Based on our most recent analysis, Tanium pricing starts at $20 (Per Endpoint, Annually).

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Starting From: $20
Pricing Model: Per Endpoint, Annually
Free Trial: Yes, Request for Free

Training Resources

Tanium is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Tanium:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Tanium Benefits and Insights

Why use Tanium?

Key differentiators & advantages of Tanium

Increase Efficiency: Reduces resources and the time required to perform critical business processes. Ensure business continuity and close resilience gaps by adapting to disruptions. Breaks down information silos between operations and security teams. Removes accountability gaps produced by disparate systems and teams by ensuring consistent data.
Extensive Visibility: Achieve control and visibility throughout all the endpoint devices in a network. Organizations can scale to a million endpoints without requiring additional infrastructure. Removes visibility gaps created by siloed tools and complicated environments. Eliminates point solutions requirements and decreases infrastructure costs.
Improve Customer Service: Delivers visibility, control and response to every customer through capabilities like connecting Tanium data with external systems, strengthening zero trust initiatives, increasing data quality and speed, reducing lateral movement risks and making data-driven decisions.
Reduce Costs: Lowers management, infrastructure and maintenance costs. Improve ROI by reducing the total ownership costs and working on valuable things. Streamlines onboarding and new capability implementation and adoption to speed up time to value.
Solve IT Challenges: Customers can solve complex security, management and compliance challenges by integrating tools they already use with Tanium’s solutions via technology alliances. Offers IoT management, data visualization, analytics, automation and more. Manage and secure endpoints efficiently using packaged integrations and solutions through Tanium and its partners.

Industry Expertise

Tanium is an endpoint management and security solution that has been named in Fortune’s 100 best medium workplaces annual list. It serves various industries, including financial services, federal government, state and local government, healthcare, retail and higher education.

Synopsis of User Ratings and Reviews

Based on an aggregate of Tanium reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Fast deployment of patches and updates: Users praise Tanium for quickly deploying patches and updates across their entire endpoint estate, even for large and complex environments with hundreds of thousands of devices.
Real-time visibility and control: Tanium provides real-time visibility into endpoints, allowing administrators to see which devices are online, what software is installed, and any potential security risks. This real-time visibility extends to control, enabling immediate action to mitigate threats or enforce security policies.
Comprehensive endpoint management: Tanium excels in its comprehensive approach to endpoint management. It doesn't just focus on security but also extends its capabilities to areas like asset inventory, software distribution, and IT hygiene, simplifying a range of IT operations tasks from a central platform.

Cons

Complex Setup and Management: Users frequently mention that getting Tanium up and running can be a headache due to its intricate configuration and the need for specialized knowledge.
High Resource Consumption: Tanium's substantial resource demands on endpoints, often leading to noticeable slowdowns, are a common gripe among users.
Pricey Proposition: A consistent pain point for users is Tanium's high cost, which can be prohibitive, especially for organizations with tight budgets.
Troubleshooting Challenges: When issues arise, users have reported difficulties in pinpointing the root cause, finding Tanium's troubleshooting process complex and time-consuming.

Researcher's Summary:

Is Tanium truly the titanium of endpoint security solutions, or is it more like a tin foil shield? User reviews from the past year reveal a mixed bag. Tanium shines when it comes to its speed and comprehensive visibility across an organization's entire endpoint ecosystem. Users rave about its ability to execute tasks like patching and software deployment at a pace that outstrips competitors. This speed, coupled with its detailed device inventory, makes Tanium a favorite for incident response, allowing security teams to quickly identify and isolate compromised systems. However, this robust functionality comes at a cost, quite literally. Users consistently point to Tanium's high price tag as a major drawback, making it a tough sell for budget-conscious organizations.

Another area of contention is Tanium's complexity. While its granular control is praised by experienced users, some find the learning curve steep and the interface less intuitive than competing solutions. This complexity often necessitates dedicated Tanium administrators, further adding to the overall cost. In essence, Tanium is like a high-performance sports car – powerful and impressive but demanding expertise and a hefty investment. It's best suited for large enterprises with robust security teams and deep pockets who need unparalleled speed and visibility in managing their endpoints.

Key Features

Asset Discovery and Inventory: Monitor assets continuously with each endpoint device serving as a sensor. Maintains consistent visibility into managed and unmanaged devices to provide current, accurate hardware and software assets inventory throughout the network, enriching data stores and empowering workflows.
Software Management: Provides software visibility, updating and standardization across distributed endpoint environments. It helps users in software package creation, bundled software installations and updates, operation system upgrades and software usage reporting.
Performance Monitoring: Improve the end-user experience by managing and sustaining endpoints’ operational performance. Monitor granular performance-relevant data like system crashes, hardware resource consumption, CPU memory and more. Perform root cause investigations, receive proactive reporting on unreported issues and make informed asset management decisions.
Patch Management: Simplifies and accelerates operating systems, application patches and updates. Continuously scan the environment for new endpoints and missing patches or updates and create dynamic rules, exceptions and customized patching playbooks. Produce automated reports on the patch environment’s accurate status.
Configuration Management: Offers core management capabilities through a single console to unify operation, security and compliance workflows. Monitor and manage policy settings for hardware, servers and clients across laptops, desktops and mobile devices. Provides configuration management tools for security teams and IT operations. Enables centralized reporting on endpoint configuration status.
Incident Response: Automates threat detection with proactive, perpetual and real-time alerts. Organizations can take enterprise-wide response actions to neutralize threats. Quickly hunt for known and unknown compromises within the network. Investigate anomalies, map advanced threats and devise a remediation strategy. Take required action and harden the environment against detected threats.
Data Risk and Privacy: Enhances visibility into regulatory frameworks like CCPA, PCI or GDPR. Enables custom-defined rulesets and data patterns to narrow the search and optimize results through out-of-the-box content and data risk and privacy solutions. Auditors and remediation specialists can restore compliance by getting good validation standing or targeted recommendations set.
Vulnerability Management: Simplify and accelerate workflows by seamlessly switching between critical vulnerability and configuration management actions. Enables vulnerability and misconfiguration assessments, remote remediation and control and reporting and audit preparation.

Limitations

User feedback indicates the following limitations of Tanium, as of the time of this review:

Installation can be slow.
Utilizes a huge amount of system resources.
Involves a steep learning curve for beginners.
Lacks robust reporting features.
User-interface is not intuitive.

Suite Support

Email: Email support isn’t mentioned. However, users can fill out a form on its website to get in touch with the support team.

Phone: Phone support is not available.

Training: It provides various training resources, including articles, blogs, forum discussions, virtual classrooms, standardized curriculum library, fundamental and advanced training courses, solution papers and briefs, white papers, webinars and more.

Tickets: Customers can log in on its support portal to create and follow support cases and view troubleshooting guides and articles.