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#3

ESET Endpoint Security is ranked #3 in the MDR Services product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

ESET Endpoint Security Pricing

Based on our most recent analysis, ESET Endpoint Security pricing starts in the range of $10 - $100.

Price
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$
$
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Starting From
Undisclosed
Pricing Model
Monthly, Quote-based
Free Trial
Yes, Request for Free

Training Resources

ESET Endpoint Security is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ESET Endpoint Security:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Product Information and Resellers

Product Information
Reseller - Software Results

ESET Endpoint Security Benefits and Insights

Why use ESET Endpoint Security?

Key differentiators & advantages of ESET Endpoint Security

  • Secure Your Business: By utilizing this software, enterprises can take control of their digital workspaces and guard against threats that could compromise business by securing devices, networks and traffic. 
  • Save Money: Digital threats can cost businesses millions of dollars annually. Endpoint security software can detect these threats, neutralize them and even prevent them before they happen, saving users money. 
  • Prevent Data Breaches: This software helps to prevent data breaches by locking down attack and theft vectors from the moment of installation. 
  • Detect Advanced Threats: The software detects and analyzes rogue software or malware, guarding against unknown threats as they evolve to bypass traditional detection software. 

Industry Expertise

ESET has accrued numerous awards for their endpoint software solution. In 2017, they were awarded “lightest endpoint security solution” by AV-Comparatives, a five-star rating from The Channel Co, a five-out-of-five from SC Media and an AAA rating from SE Labs. ESET has numerous clients across various industries, not just in the IT sector. Clients include the Industrial Federal Credit Union, Honda, Mercury Engineering, Mitsubishi, Vancis and more.

ESET Endpoint Security Reviews

Average customer reviews & user sentiment summary for ESET Endpoint Security:

User satisfaction level icon: excellent

1336 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ESET Endpoint Security reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy to Use: It is easy to install, configure and has a user-friendly interface, as noted by 90% of the reviewers who mention ease of use.
  • Regular Updates: All the reviewers who refer to updates report that it keeps all endpoint devices safe through regular updates.
  • Small Footprint: Low system resource utilization with a small footprint, as observed by 80% of the reviewers who specify resource utilization.
  • Accuracy: No false alerts and shows very few false positives, as stated by all the users who refer to accuracy.

Cons

  • Slow Performance: It slows down the performance of devices after implementation, as noted by 40% of reviewers who mention device performance.
  • Remote Management: The remote management setup and administrator features are cumbersome, as stated by 70% of the reviewers who specify remote management.
  • Setting Policies: All the users who refer to policy setting note that planning and setting policies can be daunting.
  • Scan Individual Files: Scanning individual files that require multiple clicks is time-consuming, as observed by 60% of the users who specify scanning.

Researcher's Summary:

ESET Endpoint Protection offers on-premise or cloud-based management to provide multi-layers of defense against advanced malware. It offers a comprehensive security array to ensure the safety of devices. It has a small footprint, but many reviewers have noted that it can slow down a device's performance. Also, a lot of users mention difficulties in setting policies and scanning files. Overall, it’s a user-friendly solution that provides regular updates to keep all your endpoint devices safe. Full disk encryption is an add-on feature that provides users with increased data security.

Key Features

  • Protect Against Ransomware: The platform helps secure users from encryption based attacks by isolating threats and preemptively blocking any rogue encryption methods before they can take over storage devices. 
  • ESET Management Server: The ESET Management Server lets users manage all deployments and instances from a single pane of glass, which can be installed on either Windows or Linux. 
  • Machine Learning: The platform boasts a sophisticated machine learning endpoint solution that utilizes neural networks to automatically detect and act upon threats. 
  • Memory Scanner: The product’s memory scanner scans potential threats as they consume memory, disabling them as soon as they decloak themselves. 
  • In-product Sandbox: A sandbox feature is included in the product, helping users test suspicious files and isolate threats before they can reach a machine or network. 
  • Botnet Protection: Botnet protection is a key feature of ESET. It stops any malicious processes or network requests, ensuring networks aren’t used as part of a botnet. 
  • Behavioral Protection: ESET monitors the user’s system resources and behavior. It uses a set of predefined rules to recognize and act on suspicious behavior if other software is using abnormal amounts of resources or enacting abnormal processes. 

Suite Support

Support options from ESET are limited at this time, though some support options are included with the purchase of a product license. The company only offers a self-service knowledge base in the English language.

mail_outlineEmail: Users cannot email support at this time.
phonePhone: Phone support is not available from ESET at this time.
schoolTraining: Self-training and self-support are available to license holders. The company also has a chat forum where users can discuss technical problems.
local_offerTickets: There is no ticketing option from ESET at this time.

Value-Added Benefits

How Software Results adds value to ESET Endpoint Protection

  • Multilayered Approach: Protects against malware, cyberattacks and other threats using a multilayered security approach. Evaluates potential threats automatically with minimal false positives. Works efficiently with no delays as it has a low impact on networks.
  • Security Management Center: A single console can manage all endpoint devices in a networked environment such as servers, mobile devices and workstations, improving security. Provides real-time visibility and protects network security by enabling users to add or remove remote devices conveniently.
  • Industry-Specific Products: Offers various products based on industry-specific requirements and recommendations. Antivirus and anti-malware are available for businesses taking credit cards. Healthcare industries can utilize encryption methods, and two-factor authentication is recommended for medical companies.
  • Advanced Tools: Blocks suspicious activities and sends timely alerts using a ransomware shield. Complete network visibility and flexible reporting capabilities help mid-sized organizations monitor all endpoints. Supports cloud-based management and on-site solutions.
  • Customizable Solutions: Highly customizable and affordable for all budgets, enabling clients to choose the type and level of protection required. Select from several options like endpoint protection, file-server security, mobile protection and more according to varying customer needs. Allows users to add direct endpoint management or remote monitoring plug-ins.

Industry Expertise

Software Results is a managed service provider for top-rated enterprise software. It includes tested solutions from various software categories, including endpoint protection, business intelligence and analytics, e-discovery, manufacturing and inventory management, electronic data interchange, field service management, 3D design and engineering, hosting, CRM, recruiting, supply chain management, contact center, customer experience and transportation management.

Support and Services

Advice: It provides individual and team training to familiarize customers with the software. An option to schedule a demo is available on the website.
Consulting: Software Results offers software consultations to help its users choose the right product based on their needs and platform requirements. It also provides maintenance and ongoing consultations.
Engineering: A dedicated customer support team delivers 24/7 phone and email support. For any queries, email [email protected] or call 913-210-0859. Remote access customer technical support is also available.
Implementation: It offers implementation, migration, licensing and management services.
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