Carbon Black Reviews & Pricing

by Carbon Black | Founded 2002, Waltham, Massachusetts

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What is Carbon Black?

Industry Specialties: Serves the IT sector

Formerly known as Bit9 + Carbon Black, Carbon Black Enterprise Protection is an endpoint protection software developed specifically to protect enterprises from advanced security threats.

CBEP is comprised of three components, delivering comprehensive protection for businesses. CB Protection stops malware, ransomware and non-zero day attacks. CB Response is an advanced endpoint detection and response (EDR) tool, built around scalability and attack review. CB Defense is an antivirus combined with an EDR solution, delivered via the cloud.

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User Sentiment

Based on 201 reviews:

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Carbon Black Pricing

Based on our most recent analysis, Carbon Black pricing starts at $36 (Per Endpoint, Annually).

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Starting From: $36
Pricing Model: Per Endpoint, Annually
Free Trial: Yes, Request for Free

Training Resources

Carbon Black is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Carbon Black:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Carbon Black Benefits and Insights

Why use Carbon Black?

Key differentiators & advantages of Carbon Black

Enhanced Threat Detection: Carbon Black utilizes advanced behavioral analytics and machine learning to identify and alert on potential threats more accurately, reducing the chances of false positives and ensuring that real threats are promptly addressed.
Improved Response Times: With its automated response capabilities, Carbon Black can quickly isolate infected endpoints, preventing the spread of malware or other threats across the network, thereby minimizing potential damage.
Comprehensive Visibility: Offering deep visibility into endpoint activities, Carbon Black enables IT teams to track and analyze every process, network connection, and registry key change, facilitating detailed forensic investigations and threat hunting.
Scalable Protection: Designed to protect environments of all sizes, from small businesses to large enterprises, Carbon Black scales seamlessly with your organization, ensuring consistent security posture regardless of your growth rate.
Cloud-Based Architecture: Leveraging a cloud-native platform, Carbon Black simplifies deployment and management of endpoint security, eliminating the need for additional infrastructure and reducing the overall complexity and cost.
Customizable Policies: Carbon Black allows for the creation of tailored security policies that can adapt to the unique needs of different departments or user groups within an organization, ensuring that security measures do not hinder productivity.
Reduced IT Workload: By automating routine security tasks and providing a centralized management console, Carbon Black reduces the burden on IT staff, allowing them to focus on strategic initiatives rather than constant firefighting.
Regulatory Compliance: Carbon Black helps organizations meet various regulatory requirements by providing comprehensive logging, reporting, and data protection capabilities, ensuring that sensitive information is safeguarded against breaches.
Integration Capabilities: With its open API, Carbon Black integrates smoothly with other security tools and systems, enhancing the overall security ecosystem and enabling a more coordinated defense strategy against threats.
Proactive Risk Management: By continuously monitoring for and analyzing suspicious behaviors, Carbon Black enables organizations to proactively manage their risk posture, staying one step ahead of potential security breaches.

Industry Expertise

Since its founding in 2002, Carbon Black has served a variety of customers, primarily in the tech space. They have approximately 80 partners, including IBM and VMware, and provide their services to 3,700 plus customers, 33 of which are Fortune 100 partners.

Carbon Black Reviews

Average customer reviews & user sentiment summary for Carbon Black:

201 reviews

93%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Carbon Black reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Management Console: It has an intuitive management console that helps with policy management.
Client Performance: It is lightweight and does not affect client system performance.
Zero-Day Threats: It protects against zero-day threats.
Security Policies: Security policies can be set up across the entire network.

Cons

Reporting: It does not have comprehensive reporting capabilities.
Time-Consuming: The deployment or removal of software is time-consuming.
Updates: Users report that its dashboard and notifications can be slow.
Navigation: It can be difficult to navigate through different options and tools on the console.

Researcher's Summary:

Carbon Black Endpoint protection provides its users with protection against a full spectrum of advanced cyber threats. It captures and stores endpoint activity, which provides comprehensive information of any suspicious activity and allows users to keep their devices safe. Enterprises facing advanced security threats should consider this software suite.

Key Features

Central Whitelist: CBEP operates with a central database of whitelisted software. Meaning that software is analyzed for threats and then ranked in the program’s database, preventing rogue software from taking over.
Continuous Monitoring: Carbon Black employs a “continuous monitoring” technique, meaning it is always watching to ensure threats don’t sneak by. CBEP constantly records threats giving you instant feedback on your current security configuration.
Visualization Chains: Scrutinize every angle of an attack with visualization chains, showing how the threat entered, and where it went after that.
Installation Diversity: Carbon Black Enterprise Security is built to run on Windows, MacOS, Red Hat Linux and CentOS.

Suite Support

Email: Email support can be reached at any time at [email protected]

Phone: Users can reach out to Carbon Black for phone support by calling (877) 248-9098 or (617) 393-7400.

Training: There are different types of training available for Carbon Black. On-Demand Training offers a self-learning course. Instructor-led can be held virtually or on-site. Carbon Black also offers a certification program.