SentinelOne Reviews & Pricing

by SentinelOne | Founded 2013, Mountainview, CA

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Overview Pricing Benefits Reviews Features

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What is SentinelOne?

Industry Specialties: Serves all industries

Straightforward and easy-to-use, SentinelOne Endpoint Protection provides autonomous security for embedded systems, mobile devices, desktops and more. It’s focused on delivering autonomous, AI-powered devices and network security to its hundreds of customers. It’s ideal for businesses of any size, and is cloud-based or on-premise, making it an affordable and flexible option.

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User Sentiment

Based on 175 reviews:

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SentinelOne Pricing

Based on our most recent analysis, SentinelOne pricing starts at $70 (Per Endpoint, Monthly).

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Starting From: $69.98
Pricing Model: Per Endpoint, Monthly
Free Trial: Yes, Request for Free

Training Resources

SentinelOne is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SentinelOne:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SentinelOne Benefits and Insights

Why use SentinelOne?

Key differentiators & advantages of SentinelOne

Act Quicker: You can abandon the 1-10-60 rule for real-time protection. The AI-powered system can automatically detect, assess and quarantine threats without any user intervention.
Rapid Deployment: The product can be deployed quickly, meaning there are fewer gaps in your security infrastructure. Scans also take only a few seconds to complete.
Preemptively Defend Yourself: SentinelOne’s agile AI preemptively runs scans on an operating system and file-based level, ensuring total coverage. The patented AI also monitors and tracks malicious behavior to stop attacks before they start.
Replace Archaic Systems: A major bottleneck for some companies, archaic and outdated endpoint systems can slow you down or even leave you vulnerable to attacks. SentinelOne is certified to replace older antivirus systems, alleviating the cost of downtime.
Zero Downtime: Downtime can cost you money and increase vulnerability. The product can reduce complexity and deploy rapidly, cutting downtime to almost nothing.

Industry Expertise

SentinelOne has a wide range of industry expertise. They boast clients in the Fortune top 10 and hundreds in the global 2000. The product has received a “recommended” rating from NSS Labs, a certified AV replacement rating from AV Test and much more.

SentinelOne Reviews

Average customer reviews & user sentiment summary for SentinelOne:

175 reviews

98%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of SentinelOne reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Ease of Use: It has a user-friendly interface and a straightforward technical implementation process.
Lightweight: It is lightweight and utilizes fewer system resources.
Customer Support: It offers fast and reliable customer support over email, phone and tickets.
Management Console: It is easy to whitelist items with a management console.

Cons

Crashes Occasionally: Users report that the client software crashes sometimes.
False Positives: It can report numerous false positives.
Reporting: It does not have robust reporting capabilities.
Navigation: It can be difficult to navigate through different options via the web interface.

Researcher's Summary:

Keeping a watchful eye on your digital fortress, SentinelOne stands as a guardian against the ever-evolving threats in the cybersecurity landscape. Over the past year, users have sung praises for its user-friendly interface, making it a breeze to navigate even for those without a deep technical background. The setup process is a walk in the park, and managing security threats feels like child's play.

But SentinelOne isn't just about looks; it packs a punch when it comes to effectiveness. Its arsenal of cutting-edge technologies, including AI-powered detection and response, acts as a formidable shield against malware, ransomware, and phishing attacks. Users have found it to be a reliable protector, keeping their endpoints safe and sound. Compared to traditional antivirus software, SentinelOne goes above and beyond, offering real-time protection and proactive threat hunting. It's like having a 24/7 security team on call, ready to tackle any cyberattack that comes your way.

SentinelOne's scalability is another feather in its cap, making it a perfect fit for businesses of all sizes. Whether you're a small startup or a large enterprise, SentinelOne can adapt to your needs and grow with your business. Its affordability is also a major draw, especially for budget-conscious organizations.

However, it's important to note that SentinelOne may require some initial investment in training and setup, especially for larger organizations with complex IT environments. Additionally, while SentinelOne offers extensive protection, it's crucial to remember that no security solution is foolproof.

Overall, SentinelOne emerges as a top contender in the endpoint security arena. Its ease of use, effectiveness, scalability, and affordability make it a compelling choice for businesses seeking robust protection against cyber threats. If you're looking for a reliable and user-friendly solution to safeguard your endpoints, SentinelOne is definitely worth considering. Just remember, the cybersecurity landscape is constantly changing, so it's always a good idea to stay updated on the latest threats and solutions.

Key Features

Pre, On and Post Execution Protection: SentinelOne has three separate AIs that they deploy in order to handle pre-execution monitoring and validation, on-execution behavioral monitoring, and post-execution threat mitigation.
Robust Integrations: The application offers 15 different integrations with tools like plunk, Fortinet, Okta, BigFix and Tanium.
Ransomware Warranty: It guarantees that you won’t be subject to ransomware attacks. The company provides up to $1,000 per-endpoint, and up to $1 million per company.
Multiple Certifications: SentinelOne works with numerous industry agencies and research firms to help produce a product that carries certifications for a variety of industries. They have worked with Gartner, NSS Labs, AV-Test, AV-Comparatives, MRG Effitas, PCI-DSS and HIPAA compliant agencies.
Single Holistic Agent: Its fully autonomous AV agent is platform-agnostic and works on Mac, PC, Linux and VDI.

Suite Support

The company offers three levels of support for its customers. They have Standard, Enterprise and Enterprise + TAM, though they cite enterprise as being the most cost-effective of the three options. Standard gives you phone, web and email support five days a week, for eight hours. Enterprise confers similar benefits as standard; only it offers phone and email support 24x7. Enterprise + TAM is all the benefits of enterprise, with the added bonus of a dedicated account manager who can offer five days of on-site support.

Email: Users can email [email protected] to receive support. Turnaround times are unknown.

Phone: Users can call 1-855-868-3733 to receive phone support, though available times depend on your chosen support plan. If you have Enterprise or Enterprise + TAM, you get 24x7 phone support.

Training: The company offers a robust, ungated knowledge base to its customers, as well as a specialized training option that they call the “Kick Start” package. The package comes with setup, training, additional documentation and onboarding support.

Tickets: Once you pick a support tier, you are given access to a support console. From there, you can submit tickets.