BigFix Reviews & Pricing

by HCL Technologies | Founded 1991, Noida, Uttar Pradesh, India

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Overview Pricing Benefits Reviews Features

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What is BigFix?

Industry Specialties: Serves all industries.

BigFix, now under the umbrella of HCL Technologies, excels in comprehensive Endpoint Management, offering a robust solution for organizations seeking efficient control over their IT infrastructure. It is particularly well-suited for industries with extensive IT assets, such as finance, healthcare, and government sectors, due to its ability to manage thousands of endpoints seamlessly. Users appreciate its real-time visibility and automation capabilities, which significantly reduce manual intervention and enhance security compliance. Unique features include its powerful patch management and software distribution functionalities, which are praised for their reliability and speed. Compared to similar products, BigFix stands out for its scalability and ease of integration into existing systems. Pricing details are not publicly disclosed, so potential users are encouraged to contact SelectHub for a tailored quote. Overall, BigFix is a versatile and effective tool for organizations aiming to streamline their endpoint management processes.

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BigFix Pricing

Based on our most recent analysis, BigFix pricing starts at $26 (Monthly).

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Starting From: $26.15
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

BigFix is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for BigFix:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

BigFix Benefits and Insights

Why use BigFix?

Key differentiators & advantages of BigFix

Comprehensive Visibility: Gain a complete view of all endpoints across your organization, enabling informed decision-making and proactive management.
Real-Time Compliance: Ensure that all devices adhere to security policies and compliance standards instantly, reducing the risk of breaches.
Automated Patch Management: Streamline the process of deploying patches across various operating systems, minimizing vulnerabilities and downtime.
Scalability: Efficiently manage thousands of endpoints without compromising performance, making it suitable for both small businesses and large enterprises.
Cost Efficiency: Reduce operational costs by automating routine tasks and minimizing manual intervention, freeing up IT resources for strategic initiatives.
Enhanced Security: Protect sensitive data with robust security measures, including threat detection and response capabilities, to safeguard against cyber threats.
Cross-Platform Support: Manage a diverse range of devices, including Windows, macOS, Linux, and mobile platforms, from a single interface.
Customizable Dashboards: Tailor dashboards to display relevant metrics and insights, allowing for quick assessment and action on critical issues.
Reduced Downtime: Quickly identify and resolve issues before they impact business operations, ensuring continuity and productivity.
Remote Management: Control and manage endpoints remotely, providing flexibility and support for remote work environments.
Efficient Resource Utilization: Optimize the use of hardware and software resources, extending the lifecycle of existing assets and delaying costly upgrades.
Integration Capabilities: Seamlessly integrate with existing IT infrastructure and third-party tools, enhancing overall system functionality and efficiency.
Data-Driven Insights: Leverage analytics to gain insights into endpoint performance and security, enabling data-driven strategies and improvements.
Rapid Deployment: Quickly implement and configure BigFix across your network, reducing the time to value and accelerating ROI.
User-Friendly Interface: Navigate and operate the system with ease, reducing the learning curve and increasing user adoption.

Industry Expertise

BigFix is particularly well-suited for organizations with a large number of endpoints across various operating systems, especially those seeking to automate security and compliance management, patch deployment, and software distribution. It's ideal for IT teams looking to streamline their endpoint management processes and improve overall security posture.

Synopsis of User Ratings and Reviews

Based on an aggregate of BigFix reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Automated Patch Management: BigFix excels in automating the deployment of patches across various operating systems, ensuring endpoints are up-to-date and secure, a crucial aspect of endpoint management.
Centralized Control and Visibility: BigFix provides a single interface for managing and monitoring endpoints, regardless of their location, simplifying IT operations and offering a comprehensive view of the IT environment.
Streamlined Software Deployment: BigFix simplifies the process of deploying software to multiple endpoints simultaneously, reducing the workload on IT staff and ensuring consistent software versions across the organization.

Cons

Deployment Challenges: While generally considered easy to deploy, ensuring BigFix is fully operational on every device can be a hurdle for some users.

Researcher's Summary:

Is your endpoint management strategy in need of a BigFix? HCL BigFix is a comprehensive endpoint management solution that receives generally positive reviews from users, particularly for its robust patch management capabilities. Users rave about its ability to rapidly deploy updates across a vast number of endpoints, which bolsters security while simplifying IT operations and reducing costs. The platform's automation features, including automated threat investigation, detection, and remediation, are also highly praised for accelerating time to value and fortifying security posture. However, some users have reported that the mobile device management system is somewhat lacking and could use some improvement.

A key strength of BigFix lies in its comprehensive visibility and control over all endpoints, regardless of their location – on-premises or in the cloud. This feature makes it particularly well-suited for industries with stringent data management and security requirements, such as healthcare and finance. Moreover, BigFix excels in managing remote workforces, providing real-time protection against vulnerabilities, which has become increasingly critical in today's hybrid work environments. Users also appreciate the efficiency of the Relevance language employed by BigFix for retrieving endpoint data without compromising performance.

While BigFix is generally well-regarded, some users find its interface to be somewhat outdated and challenging to navigate, requiring extensive training to master. Additionally, there have been some concerns raised about the platform's integration capabilities, with users expressing a desire for more seamless integration with third-party tools. Despite these drawbacks, BigFix is widely regarded as a leading solution for unified endpoint management, particularly suited for large organizations and government deployments due to its scalability and ability to manage hundreds of thousands of endpoints with minimal infrastructure footprint. Its strengths in patch management, automation, and endpoint security, coupled with its scalability and ease of deployment, make it a compelling choice for organizations seeking a comprehensive and robust endpoint management solution.

Key Features

Notable BigFix features include:

Unified Endpoint Management: Manage diverse devices including desktops, laptops, and mobile devices from a single platform.
Real-time Visibility: Gain immediate insights into the status and compliance of all endpoints across the network.
Patch Management: Automate the deployment of patches across operating systems and applications to ensure security and compliance.
Software Distribution: Efficiently distribute software packages and updates to endpoints, reducing manual intervention.
Compliance and Reporting: Generate detailed compliance reports and ensure adherence to regulatory standards with customizable dashboards.
Remote Control: Access and troubleshoot endpoints remotely, minimizing downtime and improving support efficiency.
Endpoint Protection: Integrate with security tools to detect and remediate vulnerabilities and threats in real-time.
Scalability: Support large-scale deployments with the ability to manage hundreds of thousands of endpoints without performance degradation.
Customizable Automation: Create custom scripts and workflows to automate routine tasks and improve operational efficiency.
Cross-platform Support: Manage endpoints running on various operating systems including Windows, macOS, Linux, and UNIX.
Bandwidth Optimization: Utilize peer-to-peer technology to reduce network load during software distribution and updates.
Role-based Access Control: Define user roles and permissions to ensure secure and appropriate access to management functions.
Integration Capabilities: Seamlessly integrate with other IT management and security solutions to enhance overall IT operations.
Dynamic Content Delivery: Deliver content and updates dynamically based on endpoint characteristics and compliance status.
Endpoint Lifecycle Management: Manage the entire lifecycle of endpoints from provisioning to retirement, ensuring optimal performance and security.