Meraki MDM Reviews & Pricing

by Cisco | Founded 1984, San Jose, California

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Overview Pricing Benefits Reviews Features

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What is Meraki MDM?

Industry Specialties: Financial Services, Manufacturing, Local Government, Federal Government, Primary Education, Healthcare, Retail, Higher Education, Small Business, Hospitality.

Meraki's Systems Manager provides over-the-air centralized management, diagnostics, and monitoring for the mobile devices managed by your organization from iPads and Androids to Macs and PCs. Systems Manager monitors each of your organization's devices, showing useful metrics such as client hardware/software information and recent location, and even lets administrators remotely lock and erase devices.- Systems Manager lets you configure, monitor, and support devices in your organization. - 100% cloud based, Systems Manager eliminates costly, complex management appliances and software.

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Meraki MDM Pricing

Based on our most recent analysis, Meraki MDM pricing starts at $27 (Monthly).

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Starting From: $27.30
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Meraki MDM is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Meraki MDM:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Meraki MDM Benefits and Insights

Why use Meraki MDM?

Key differentiators & advantages of Meraki MDM

Centralized Management: Meraki MDM allows IT administrators to manage all devices from a single dashboard, streamlining operations and reducing the need for multiple management tools.
Enhanced Security: With features like remote wipe and device location tracking, Meraki MDM helps protect sensitive data and ensures compliance with security policies.
Scalability: Easily scale your device management as your organization grows, without the need for additional infrastructure or complex configurations.
Real-Time Monitoring: Gain insights into device status and performance with real-time monitoring, enabling proactive troubleshooting and maintenance.
Cost Efficiency: Reduce operational costs by minimizing the need for on-site IT support and leveraging cloud-based management solutions.
Seamless Integration: Integrate with existing IT systems and applications, ensuring a smooth transition and consistent workflow across platforms.
User-Friendly Interface: The intuitive dashboard design makes it easy for IT staff to navigate and manage devices, reducing training time and increasing productivity.
Automated Compliance: Automatically enforce compliance with organizational policies and industry regulations, reducing the risk of non-compliance penalties.
Customizable Policies: Tailor device management policies to meet specific organizational needs, ensuring flexibility and adaptability in diverse environments.
Remote Support Capabilities: Provide remote assistance to users, resolving issues quickly without the need for physical device access.
Application Management: Efficiently deploy, update, and manage applications across all devices, ensuring users have access to the necessary tools.
Device Inventory Management: Maintain an up-to-date inventory of all managed devices, simplifying asset tracking and lifecycle management.
Cross-Platform Support: Manage a variety of devices, including iOS, Android, Windows, and macOS, from a single platform, ensuring consistency across your device fleet.
Geofencing Capabilities: Set location-based policies to restrict or enable device features, enhancing security and compliance in specific areas.
Data Usage Monitoring: Track data usage across devices to prevent overages and optimize data plans, ensuring cost-effective mobile data management.
Zero-Touch Deployment: Simplify the setup process for new devices with zero-touch deployment, reducing the time and effort required for device provisioning.
Comprehensive Reporting: Generate detailed reports on device usage, compliance, and security, providing valuable insights for strategic decision-making.
Flexible Licensing Options: Choose from various licensing models to fit your organization's budget and needs, ensuring cost-effective device management solutions.
Regular Updates and Support: Benefit from continuous software updates and dedicated support, ensuring your MDM solution remains current and effective.

Industry Expertise

Meraki MDM is a cloud-based mobile device management solution that is best suited for businesses of all sizes, particularly those that need to manage a large number of devices across multiple locations. It is especially beneficial for organizations that rely heavily on mobile devices for their operations, such as those in the financial services, healthcare, and education industries.

Synopsis of User Ratings and Reviews

Based on an aggregate of Meraki MDM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simple Setup: Meraki MDM is known for its user-friendly interface, making it easy for IT administrators to configure and deploy, especially for Apple devices.
Directory Integration: The platform seamlessly integrates with Active Directory, a critical feature for managing user access in many businesses.
Cloud-based Management: Being cloud-based, Meraki MDM allows administrators to manage devices from anywhere with an internet connection.

Cons

Limited OS Support: Full feature support is not available for all operating systems. For example, Windows 10 users have reported difficulties, especially with custom application installations.
Feature Depth: Some users have expressed that the platform's advanced features are not as robust compared to other MDM solutions in the market.
Cost: Concerns have been raised about the ongoing maintenance fees, which can be a significant factor for budget-conscious organizations.

Researcher's Summary:

Is Meraki MDM a top solution when it comes to managing devices, or does it leave users feeling stung? User reviews from the last year highlight a mixed bag. While Meraki MDM earns praise for its user-friendly interface and tight integration with Cisco's ecosystem, particularly in deploying company-issued iPads and syncing with Active Directory, some wrinkles need ironing out. For instance, users point out limitations with installing custom applications on Windows devices, a drawback for organizations heavily reliant on the Windows operating system. Additionally, concerns linger about the robustness of its patch management capabilities, suggesting it might not be the ultimate solution for all environments.

Think of it like this: Meraki MDM is like that reliable all-in-one printer - great for everyday tasks, but you might need a specialized tool for high-volume, complex jobs. Its strength lies in its simplicity and integration, making it a solid choice for organizations already invested in the Cisco world or those seeking a straightforward, cloud-based MDM solution. However, if your needs lean towards extensive Windows customization or heavy-duty patch management, exploring alternative solutions might be wise.

Key Features

Notable Meraki MDM features include:

Centralized Dashboard: Provides a single pane of glass for managing all devices, offering real-time visibility and control over the entire fleet.
Device Enrollment: Supports multiple enrollment methods, including Apple DEP and Android Zero-Touch, to streamline the onboarding process.
App Management: Allows for seamless deployment and management of applications across devices, including the ability to push updates and manage licenses.
Security Policies: Enables the creation and enforcement of security policies, such as password requirements and device encryption, to protect sensitive data.
Location Tracking: Offers GPS-based location tracking to monitor device whereabouts, useful for both asset management and security purposes.
Content Filtering: Provides web filtering capabilities to restrict access to inappropriate or non-business-related websites, enhancing productivity and security.
Remote Wipe and Lock: Facilitates the ability to remotely lock or wipe devices in case of loss or theft, ensuring data protection.
Network Integration: Seamlessly integrates with Meraki's networking products, allowing for unified management of network and devices.
Customizable Alerts: Offers the ability to set up alerts for various events, such as device compliance violations or unauthorized app installations.
Scalability: Designed to scale from small businesses to large enterprises, accommodating growth without compromising performance.
Role-Based Access Control: Provides granular control over who can access and manage devices, ensuring that only authorized personnel have the necessary permissions.
Automated Compliance Checks: Regularly checks devices against compliance policies and automatically remediates issues when possible.
Integration with Third-Party Tools: Supports integration with various third-party applications and services, enhancing functionality and interoperability.
Comprehensive Reporting: Generates detailed reports on device status, compliance, and usage, aiding in informed decision-making.
Cross-Platform Support: Manages a diverse range of devices, including iOS, Android, Windows, and macOS, from a single interface.
End-User Self-Service Portal: Provides a portal for end-users to perform basic tasks like password resets, reducing the burden on IT support.
API Access: Offers robust API access for custom integrations and automation, allowing businesses to tailor the MDM solution to their specific needs.
Firmware Management: Enables the scheduling and deployment of firmware updates to ensure devices are running the latest software versions.
Geofencing Capabilities: Allows for the creation of virtual boundaries to trigger specific actions when a device enters or exits a designated area.
Support for BYOD: Provides tools to manage both corporate-owned and employee-owned devices, maintaining security without infringing on personal privacy.