ShiftNote Reviews & Pricing

by ShiftNote | Founded 2008, Kansas City, MO

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What is ShiftNote?

Industry Specialties: Restaurants, Breweries, Hotels, Retail Stores

ShiftNote is a cloud-hosted solution that offers a manager’s logbook to create shift notes electronically while accessing them from anywhere. The intuitive logbook simplifies communication between employees and managers.

Businesses can design and edit shifts online, create and assign tasks, send messages and share documents across locations. It significantly reduces the time spent in creating weekly or monthly schedules. An internal email structure helps delegate shifts and roles. Businesses can access accurate forecasts to prepare for possible customer influx.

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User Sentiment

Based on 8 reviews:

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ShiftNote Pricing

Based on our most recent analysis, ShiftNote pricing starts at $35 (Monthly).

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Starting From: $34.95
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

ShiftNote is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ShiftNote:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ShiftNote Benefits and Insights

Why use ShiftNote?

Key differentiators & advantages of ShiftNote

Fast Scheduling: Use a duplication tool to repeat set shifts while expediting the scheduling process. Create new schedules using customizable templates while speeding up schedule-building processes.
Streamline Communications: Use an internal email function to send prompt shift updates while establishing accountability. Inform teams about shift modifications using an internal messaging capability.
Manage Multiple Locations: Scale it to manage multiple locations. Step in to resolve scheduling and other issues at any branch.
Manage Leaves and Shift Swaps: Manage shift swaps and leaves while approving or rejecting the requests. Communicate decisions through appropriate channels.

Industry Expertise

ShiftNote is a software solution designed for businesses with complex scheduling needs, such as restaurants, healthcare facilities, and retail stores. It caters to organizations that require a robust system to manage employee schedules, track time and attendance, and handle communication with staff.

ShiftNote Reviews

Average customer reviews & user sentiment summary for ShiftNote:

8 reviews

86%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ShiftNote reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Users have praised ShiftNote's user-friendly interface, finding it easy to navigate and utilize for scheduling and communication purposes.
Improved Communication: The platform facilitates better communication among team members, allowing for seamless shift changes and updates.
Performance Tracking: ShiftNote enables managers to monitor employee performance, providing insights into attendance, punctuality, and overall efficiency.
Shift Swaps: Employees can easily request and manage shift swaps through the platform, streamlining the process and reducing scheduling conflicts.
Reporting Features: ShiftNote offers reporting functionalities, allowing managers to generate reports on various metrics such as labor costs, attendance, and scheduling efficiency.

Cons

Limited Mobile App: The mobile app needs improvement, users say it could be more reliable and have more features.
Customization is Lacking: Users want more flexibility to customize reports and notifications to fit their specific needs.

Researcher's Summary:

Want to make a "shift" in how you manage employee scheduling? ShiftNote is generally well-received by users for its user-friendly design, effective communication features, and ability to simplify shift scheduling and management. Users praise its intuitive interface, which is accessible across multiple devices, making it a breeze to use on the go. However, some users have reported occasional technical glitches and expressed a desire for more advanced features and integrations.

Despite these minor drawbacks, ShiftNote is lauded for its ability to enhance team coordination and operational efficiency across various sectors, particularly in the hospitality and retail industries. Its strength lies in its simplicity and ease of use, making it a great option for businesses looking to streamline their scheduling processes without a steep learning curve. While it may lack some advanced features found in other scheduling software like When I Work or Homebase, its intuitive design and focus on core scheduling functionalities make it a suitable choice for small to medium-sized businesses in fast-paced industries where efficient scheduling is paramount.

Key Features

Shift Scheduling: Plan employee schedules while making shift changes as per staff availability and requests. Maintain schedules for multiple departments while modifying them according to needs.
Task Management: Share and manage annual task calendars using an advanced task management module. Schedule tasks while monitoring workflow processes.
Performance Management: Monitor employee performance using the stat tracking and key performance indicator function. Maintain staff schedules and digital logbook entries while arranging meetings for multiple branches.
Sales Forecasting: Forecast sales using historical data to set weekly labor and operational budgets. Generate MIS reports to get detailed business insights.
Event Calendar: Use the calendar view to get information on upcoming events while broadcasting company-specific events. Mark dates, leave comments and share with teams to keep everyone on the same page.