Oracle Ambulatory EHR Reviews & Pricing

Key Features

• Digital Patient Intake: Enable patients to complete intake forms online before their visit, reducing wait times and administrative burden. Self-service kiosks allow clients to easily check in, verify information and update any changes upon arrival.
• Video Visits: Conduct secure, face-to-face virtual appointments with clear audio and video, fostering strong patient-provider communication. Capture video visits (with patient consent) for thorough documentation, review and continuity of care.
• Computer-Assisted Coding: Rely on intelligent algorithms to analyze clinical notes and automatically determine accurate E&M codes to ensure proper reimbursement.
• Patient Scheduling: Look at what the patient needs, their insurance, their preferences and the doctor's availability to find the best appointment time and location. Coordinate appointments across different clinics and departments, whether you're booking by phone or online. Automatically reach out to patients who need to schedule appointments based on their doctor's orders.
• Finances: Check insurance and financial information beforehand, so patients don't have to repeat themselves. Give patients an idea of how much their visit will cost with estimates.
• Patient Financial Activity: Gain a unified view of patients' clinical and financial data to understand expected reimbursements, remaining balances and overall financial performance. Track payments from both patients and health insurance payers, ensuring that all revenue is properly accounted for and no discrepancies arise.
• Billing: Automatically identify and assign outstanding accounts receivable, reducing the time it takes to get paid for services rendered. Embedded payer rules ensure accurate billing and compliance with payer requirements, helping you maximize reimbursements and reduce claim denials.
• Referral Management: Share referrals with any doctor or healthcare provider, even if they use a different system. See exactly where each referral is in the process, so nothing gets lost.
• Population Health Management: Analyze patient data to find areas where they might be missing out on important care. Create care plans tailored to each patient’s needs. Figure out how much care costs and how to make it more affordable.
• Reporting and Analytics: Send information to other data visualization tools like Tableau and SAP BusinessObjects for in-depth analysis. Generate personalized reports and dashboards to track practice performance.

• Oracle Clinical Digital Assistant: Automates note-taking, proposes next actions and improves clinician-patient interactions.
• Charge Assist: Assists doctors in getting the correct payment for their services by suggesting the right billing codes.
• Chart Assist: Uses AI to provide real-time suggestions and templates for documenting patient encounters.
• Chart Search: Uses NLP technology to help doctors find what they need in the patient's medical records quickly by using familiar words.
• Virtual Scribe: Transcribe doctor-patient conversations into medical records, freeing up clinicians' time (alpha phase).
• Voice Assist: Enables task completion via voice commands (proof-of-concept phase). Doctors might be able to talk to the computer to do things, like schedule appointments, instead of typing.

Trust Numbers? Let’s Take a Look at the Data

• Black River Memorial Hospital saw its AR days decrease by nearly 19% while increasing average daily revenue (ADR) by approximately 9%. It had a 26% decrease in AR over 90 days and increased monthly cash collections by 21%.
• Northern Light Health nurses reduced documentation time by 24% and clicks by 33% per encounter, with flow sheets showing a 41% drop in time and 42% fewer clicks.
• The American Surgery Center saw a 12% monthly increase in cash collection driven by enhanced revenue recognition and automated billing processes. They also reduced the average procedure overrun from 35.8% to 26.5%.
• Since its initial roll out, Methodist Health saw the total number of new appointments scheduled reach 10,506 across 73 provider and urgent care locations. It was also able to reduce no-show rates by 22% following implementation.

Approach to Common Challenges

• Cumbersome Clinical Workflows: Automate routine tasks such as documentation, coding and billing, reducing administrative burden and freeing up staff time for patient care. Before switching to Cerner Ambulatory, Dr. Jennifer Kay noted that paper charts made it hard to find information. Now, the system organizes everything for her on one page, making her visits more efficient and focused on patient needs.
• Disconnected Patient Experiences: Foster patient-centric care through streamlined access to their health records. Dr. Qureshi highlights that because medical records are available electronically, patients don't have to fill out lengthy forms when they visit his clinic. This not only saves patients time but also empowers them to manage their healthcare information more effectively.
• Fragmented Care Delivery: Enhance care coordination by integrating multiple healthcare facilities into a unified EHR platform. Stephanie Lahr, MD, CMIO at Monument Health, highlights their successful migration of five hospitals and 100 clinics to a single integrated EHR platform, resulting in improved data accessibility and operational efficiency.
• Accidental Patient Data Disclosure: Built-in security, data protection at all levels and proactive monitoring helped Fivos Health achieve a more secure environment and meet healthcare compliance requirements.

Cost of Ownership

Demo Resources

• Demo: Request a demo through the vendor’s website to see how key features like charting, appointment scheduling and clinical documentation work.
• Video Tutorials: Their Oracle Learning YouTube channel features step-by-step video tutorials to help you learn how to move through the interface, access different modules and perform common tasks.

FAQs

Case Study Source Links:

• Dr. Jennifer Kay
• Dr. Qureshi
• Monument Health
• Fivos Health

Data Source Links:

• Black River Memorial Hospital
• Northern Light Health
• The American Surgery Center
• Methodist Health