Lighthouse 360 Reviews & Pricing

by Henry Schein | Founded 2002, Austin,TX

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Overview Pricing Benefits Reviews Features

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What is Lighthouse 360?

Industry Specialties: Dental

Lighthouse 360 is a powerful and intuitive platform that improves patients’ outcomes and care delivery by enabling dentists to communicate seamlessly with patients. It helps practices ramp up their services to attract more patients, reduce no-shows and reactivate past patients. Further, it automates daily mundane tasks to allow staff to focus their efforts to increase productivity and drive revenue.

It provides features such as appointment management, patient recalls and more.

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Lighthouse 360 Pricing

Based on our most recent analysis, Lighthouse 360 pricing starts at $329 (Monthly).

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Starting From: $329
Pricing Model: Monthly
Free Trial: No

Training Resources

Lighthouse 360 is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Lighthouse 360:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Lighthouse 360 Benefits and Insights

Why use Lighthouse 360?

Key differentiators & advantages of Lighthouse 360

Communicate Seamlessly: Create messaging modules to stay in constant touch with patients at various points prior to appointments.
Automate Daily Tasks: Automate mundane administrative tasks and clinical processes to optimize workflows and free up time for staff to be more productive.
Fast Track Patients: Provide a better experience for patients with e-signature and digital registration, resulting in less effort and work for the staff.
Leverage a Cloud Phone System: Help clinical staff connect with patients better through PhoneSight, a uniform phone system.

Industry Expertise

Serves the clinical and therapeutic needs of dental clinics and hospitals of all sizes.

Synopsis of User Ratings and Reviews

Based on an aggregate of Lighthouse 360 reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Appointment Automation: Lighthouse 360 automates patient appointment reminders and confirmations, which reduces no-shows and saves staff time.
Patient Communication: The platform facilitates two-way texting with patients, allowing for convenient communication and improved patient engagement.
Online Scheduling: Lighthouse 360 offers online scheduling, enabling patients to book appointments at their convenience and potentially attracting new patients seeking this feature.
Recall Management: The system helps manage patient recall and reactivation efforts, ensuring patients return for necessary follow-up care and preventive services.
Treatment Planning: Lighthouse 360 assists with treatment planning by providing tools to track progress and communicate with patients about their treatment options.

Cons

Limited Customization: The inability to tailor automated messages and appointment reminders to specific patient preferences can lead to a less personalized experience.
Learning Curve: The initial setup and integration process can be complex and time-consuming, requiring significant effort from dental practices to fully utilize the platform's features.
Cost: The subscription fees associated with Lighthouse 360 may be a deterrent for smaller dental practices or those with budget constraints, especially when considering the potential return on investment.

Researcher's Summary:

User reviews from the past year paint a picture of a robust and adaptable tool that can streamline dental practice operations. The software's strengths lie in its ability to meticulously track patient data, manage appointments with precision, and generate insightful reports. However, it's not all smooth sailing. Some users find the price tag a bit steep and the interface somewhat complex. Yet, these drawbacks are often outweighed by the software's unique features, such as automated appointment reminders and patient communication tools, which can save dental practices valuable time and resources. For instance, the ability to send automated appointment reminders has been shown to significantly reduce no-shows and improve patient satisfaction.

Lighthouse 360 is a beacon for dental practices seeking a comprehensive and powerful software solution. Its ability to automate routine tasks, improve patient communication, and provide valuable data insights makes it an ideal choice for practices looking to enhance efficiency and elevate patient care. While the initial investment and learning curve may require some adjustment, the long-term benefits of streamlined operations and improved patient outcomes make Lighthouse 360 a worthwhile investment for practices aiming to navigate the complexities of modern dental care.

Key Features

Patient Recall: Send notifications through emails and text messages to old, inactive clients to persuade them to book an appointment again.
Appointment Management: Book, reschedule and cancel appointments through a web interface, optimizing time management.
Client Management: Empower patients to take active part in their health care journey. Also, attract new patients and ensure smooth communication with them.
Reminders: Send medication and appointment reminders to patients, helping them fulfill necessary tasks. Add a personal touch to care delivery.
Patient Records Management: Collect and organize patients’ previous medical records for streamlined access by doctors. Store patient information in centralized repositories guarded by security measures.
Paperless Forms: Automate claims and patient admissions with online forms available on the website or patient portal. This also simplifies claims processing, billing speeds and discharge workflows.