Tebra Practice Management Reviews & Pricing

by Kareo a Tebra Company | Founded 2004, Irvine, CA

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Overview Pricing Benefits Reviews Features

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What is Tebra Practice Management?

Industry Specialties: Serves medical industries

Tebra Practice Management (formerly Kareo Practice Management) supports users’ in-house billing needs. It is available as a mobile and web application that helps manage patients and insurance billing complications. It helps users go paperless and get paid faster with less effort.

Users can streamline their billing processes with electronic charting, reporting and patient scheduling. It comes equipped with a billing dashboard, encounter reviews, patient authorizations and eligibility checks.

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User Sentiment

Based on 621 reviews:

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Product Screenshots and Videos

Tebra Practice Management Pricing

Based on our most recent analysis, Tebra Practice Management pricing starts at $150 (Monthly).

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Starting From: $150
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Tebra Practice Management is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Tebra Practice Management:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Tebra Practice Management Benefits and Insights

Why use Tebra Practice Management?

Key differentiators & advantages of Tebra Practice Management

Get Paid Faster: Provides the reports and tools required by businesses to get paid quickly with less effort.
Easy Updates: Deployed in the cloud, it offers easy updates that can be accessed from anywhere at any time.
Paperless Office: Features like patient scheduling, reporting, billing and electronic charting streamline processes and help create a paperless office.
Claim Tracking: Lower accounts receivables with smart checks and balances and built-in claim tracking workflows.
Easy Analytics: Understand and view billing information with easy-to-use dashboards and reporting.
Charge Capture: Remove missed or late charges by capturing them to start patient billing right away.
Billing: Supports medical billing to help practices manage accounts receivables and claims and run reports.

Industry Expertise

Tebra is ideal for new and independent practices, as well as billing companies. Specialties include primary care, dentistry, therapy and mental health.

Tebra Practice Management Reviews

Average customer reviews & user sentiment summary for Tebra Practice Management:

621 reviews

80%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Tebra Practice Management reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Patient Scheduling: Tebra offers online appointment booking, automated reminders, and waitlist management to optimize scheduling efficiency.
Integrated EHR and Billing: Tebra's platform combines electronic health records (EHR) with billing features, allowing for seamless management of patient data and financial processes.
Enhanced Patient Engagement: Features like telehealth, secure messaging, and a patient portal facilitate communication and engagement between healthcare providers and patients.
Comprehensive Reporting and Analytics: Tebra provides robust reporting tools to track key performance indicators (KPIs) and gain insights into practice operations.

Cons

Customer Support: Users report challenges in getting timely and effective assistance from Tebra's customer support, leading to frustration and unresolved issues.
Software Glitches and Downtime: Frequent software glitches and system downtime disrupt workflows, impacting productivity and patient care.
Billing Issues: Tebra's billing system has been known to cause problems such as claim denials and incorrect patient billing, leading to revenue loss and administrative headaches for practices.

Researcher's Summary:

Navigating the landscape of medical practice management software can feel overwhelming, but understanding the nuances of each option can make the decision much easier. Tebra Practice Management has made a name for itself in the industry, but how do its features and functionality stack up against the competition, and is it the right fit for your practice?

Tebra Practice Management offers a robust suite of features designed to streamline operations, including patient scheduling, billing, and electronic medical records (EMR). Users appreciate the software's intuitive interface, which simplifies training for new staff members and reduces the learning curve. The platform's ability to automate tasks like appointment reminders and insurance verification has been shown to significantly improve efficiency for many practices. However, some users have expressed concerns about the software's cost and the absence of certain features found in competing products.

One of Tebra Practice Management's key strengths is its comprehensive approach to billing and claims management. The software provides tools to track claims, identify denials, and streamline the payment posting process, ultimately leading to improved revenue cycle management. Additionally, Tebra Practice Management's cloud-based nature ensures easy access to data from any location and facilitates seamless software updates. While Tebra Practice Management may not be the most budget-friendly option on the market, its extensive feature set and focus on automation make it a compelling choice for practices seeking to optimize their workflows and enhance their financial performance. Practices prioritizing a user-friendly interface and comprehensive billing capabilities will find Tebra Practice Management to be a valuable asset.

Key Features

Billing Dashboard: Intuitive dashboards track task lists, workflows and KPIs to save time and optimize billing.
Patient Authorizations: Verify and check insurance eligibility during appointment scheduling and patient registration, eliminating uncollectible revenue due to insufficient or invalid insurance credentials.
Encounter Review: Enter charges quickly and easily. Save codes and add them to patient encounter lists. Optimize workflows by adding modifiers.
Insurance Enrollments: Helps system administrators and billers submit transactions and claims by creating a traceable system that works with clearinghouses. Connects to over 8,000 insurance agencies.
Claims Management: Avoid disruptions and delays in cash flow by submitting claims digitally and see their status by following the digital trail. Print paper claims when required.
Rejection Management: Denial management systems create reports about the details of a denial. Lower the number of denials by addressing root causes. Flags denials that need to be reviewed, resubmits claims and resolves denials.
Payment Posting: Post and streamline the insurance payment process. Post payments with ERAs, EOBs and patient payments. Improves productivity by streamlining insurance payment posting.
Patient Statements: Offers four ways to send statements to patients and an option to pay online. Send text balance reminders and electronic statements on demand to improve cash flow.

Limitations

Does not auto-balance accounts.
Reports could be more detailed.
Limits how many appointment times can be designated at one time.
Sends incoming messages to providers, overflowing physician inboxes with appointment/rescheduling requests.

Suite Support

Email: Not listed.

Phone: (866) 938-3272, Monday—Friday between 5 a.m. and 4 p.m. PST.

Training: User guides, videos and documentation are available on Tebra's website. It also offers custom templates, online training and on-site training.

Tickets: Can be submitted in-app and includes real-time case tracking.