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What is Playvox?

Playvox is a well-known application that ranks 33 among all Call Center Software according to our research analysts and 85 crowd-sourced reviews from 1 source. Starting from $15, Playvox is priced below average, offers a free trial on occasion and is most advisable for companies of all sizes. Playvox can be deployed online. Similar alternatives to Playvox include Squaretalk, Nimbata and Call Center Studio.
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#33

Playvox is ranked #33 in the Call Center Software for Small Businesses product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Playvox Pricing

Based on our most recent analysis, Playvox pricing starts at $15.

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Starting From
$15
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Playvox is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Playvox:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Playvox Reviews

Average customer reviews & user sentiment summary for Playvox:

User satisfaction level icon: excellent

85 reviews

96%

of users would recommend this product

Playvox has a 'excellent' User Satisfaction Rating of 96% when considering 85 user reviews from 1 recognized software review sites.

Key Features

  • Access Controls/Permissions
  • Alerts / Escalation
  • Alerts/Notifications
  • API
  • Automated Routing
  • Automated Scheduling
  • Call Monitoring
  • Campaign Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • CRM
  • Customer Experience Management
  • Customer Surveys
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Employee Coaching Tools
  • Employee Onboarding
  • Employee Reward Programs
  • Employee Scheduling
  • Feedback Management
  • Interaction Tracking
  • Knowledge Base Management
  • KPI Monitoring
  • Labor Forecasting
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multiple User Accounts
  • Performance Management
  • Performance Metrics
  • Process/Workflow Automation
  • Quality Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Workforce Management

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