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What is Gnatta?

Gnatta is a rising software tool that ranks 141 among all Call Center Software according to our research analysts and 3 crowd-sourced reviews from 1 source. Starting from $30, Gnatta is priced a notch under most others, commonly offers a free trial and is most suitable for business of all sizes. Gnatta can be deployed in the cloud. Similar alternatives to Gnatta include Squaretalk, Nimbata and Call Center Studio.
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#139

Gnatta is ranked #139 in the Call Center Software for Small Businesses product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Gnatta Pricing

Based on our most recent analysis, Gnatta pricing starts at $30.

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Starting From
$30
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Gnatta is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Gnatta:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Gnatta Reviews

Average customer reviews & user sentiment summary for Gnatta:

User satisfaction level icon: excellent

3 reviews

93%

of users would recommend this product

Gnatta has a 'excellent' User Satisfaction Rating of 93% when considering 3 user reviews from 1 recognized software review sites.

Key Features

  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • API
  • Auto-Responders
  • Automated Routing
  • Batch Communications
  • Call Center Management
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • CRM
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • File Transfer
  • Inbox Management
  • Interaction Tracking
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Macros/Templated Responses
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Offline Form
  • On-Demand Communications
  • Performance Metrics
  • Personalization
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend Analysis
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • Workforce Management

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