IDrive Reviews & Pricing

by Idrive Inc. | Founded 1995, Calabasas, California

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What is IDrive?

Industry Specialties: Waste Management, Logistics & Trucking, Oil & Gas, Passenger Transportation, Heavy Machinery, Intermodal.

IDrive is a comprehensive cloud backup solution designed to manage data protection tasks efficiently. It is particularly well-suited for small to medium-sized businesses, individual users, and industries requiring robust data security and disaster recovery options. The software offers continuous data backup, file synchronization across multiple devices, and secure data encryption, ensuring that critical information is always protected and accessible. One of the standout benefits of IDrive is its ability to perform incremental backups, which saves bandwidth and storage space by only updating changes made since the last backup. Additionally, IDrive supports multiple device backups under a single account, making it a versatile choice for users with diverse data storage needs. The software's user-friendly interface and reliable performance have garnered positive feedback from users, who appreciate its ease of use and comprehensive feature set. Pricing for IDrive varies based on storage capacity and subscription duration, with options for monthly or annual payments. For precise pricing tailored to specific requirements, users are encouraged to contact SelectHub for a detailed quote.

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User Sentiment

Based on 448 reviews:

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IDrive Pricing

Based on our most recent analysis, IDrive pricing starts at $3 (Annually, Freemium).

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Starting From: $2.95
Pricing Model: Annually, Freemium
Free Trial: Yes, Request for Free

Training Resources

IDrive is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for IDrive:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

IDrive Benefits and Insights

Why use IDrive?

Key differentiators & advantages of IDrive

Data Security: IDrive employs 256-bit AES encryption to ensure your data is secure both during transfer and while stored in the cloud.
Cross-Platform Compatibility: IDrive supports multiple operating systems including Windows, macOS, iOS, and Android, allowing seamless data management across devices.
Versioning: The software retains up to 30 previous versions of all files, enabling you to restore earlier versions if needed.
Continuous Data Protection: IDrive continuously monitors and backs up changes to files in real-time, minimizing the risk of data loss.
Efficient Bandwidth Usage: Incremental and compressed backups reduce the amount of bandwidth used, making the process faster and more efficient.
Remote Management: You can manage backups and restores remotely from any web browser, providing flexibility and control over your data.
Hybrid Backup: IDrive allows for both cloud and local backups, offering an additional layer of data protection.
Business Compliance: The service meets various regulatory requirements such as HIPAA, ensuring that your data management practices are compliant with industry standards.
File Sharing: Securely share files and folders with others via email, social media, or a direct link, facilitating easy collaboration.
Disaster Recovery: In the event of data loss, IDrive's comprehensive backup solutions enable quick and efficient recovery, minimizing downtime.
Scalability: IDrive offers scalable storage options, making it suitable for both individual users and large enterprises.
Cost-Effective: Competitive pricing plans provide a cost-effective solution for comprehensive data backup and recovery needs.
Customer Support: 24/7 customer support ensures that assistance is available whenever you need it, enhancing user experience and reliability.

Industry Expertise

IDrive is known for its expertise in personal cloud backup solutions, offering affordable plans with unlimited device connections and large storage capacities. It's particularly well-suited for individuals needing to back up data across multiple computers and devices, as well as those seeking reliable data protection and versioning features.

IDrive Reviews

Average customer reviews & user sentiment summary for IDrive:

448 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of IDrive reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Unlimited Device Backups: One IDrive account supports an unlimited number of devices, simplifying backup strategies for businesses with many computers.
Data Security: IDrive prioritizes data protection using 256-bit AES encryption for both data transfer and storage, with an option for users to establish a custom private key for enhanced security.
Flexible Backup Options: IDrive accommodates diverse backup needs with options for full image backups, backing up specific files or folders, and scheduling backups at convenient times.
Affordable Pricing: IDrive offers competitive pricing, especially for its storage capacity, making it a cost-effective solution for businesses of all sizes.

Cons

Limited External Drive Support: While IDrive allows backups from external drives, it lacks cloud sync functionality for them. This means external drives are treated as local backups, and scheduled "Archive Cleanup" doesn't apply to them, potentially leading to exceeding storage quotas and unexpected costs.
Backup Notification Issues: IDrive lacks a system to notify users if scheduled backups are unsuccessful. This can result in data loss going unnoticed, especially problematic for businesses that rely on automated backups.

Researcher's Summary:

Is your data driving you crazy? IDrive offers an enticing solution for individuals seeking to safeguard their digital lives. User reviews from the past year highlight its affordability as a major plus, particularly for the generous storage space offered. Many users feel it's a steal, especially with the first-year discount, making it a strong contender against competitors like Backblaze.

However, the road with IDrive isn't without its bumps. A recurring grievance among users is the inconsistent customer support experience. Some describe encountering roadblocks when seeking assistance, leaving them feeling frustrated. Another pothole is the occasional report of backups failing without a warning flag. Imagine backing up your precious photos only to discover later that the process silently failed - a unnerving prospect for any user.

Despite these hiccups, IDrive's robust security features, like the strong 256-bit AES encryption, provide users with peace of mind knowing their data is tucked away safely. The platform's recent facelift, with an improved user interface, has also been well-received, making navigation smoother than a Sunday drive.

In the end, IDrive proves most suitable for budget-conscious individuals who prioritize value for their money and don't require frequent hand-holding from customer support. Think of it as a reliable daily driver - it gets you where you need to go most of the time, but you might want to double-check everything is in order before hitting the road.

Key Features

Notable IDrive features include:

Cross-Platform Compatibility: IDrive supports Windows, macOS, Linux, iOS, and Android, ensuring seamless backup across different devices.
Continuous Data Protection: Automatically backs up files in real-time as changes are detected, minimizing data loss risks.
Incremental and Compressed Backups: Only the modified portions of files are backed up, reducing storage space and bandwidth usage.
256-bit AES Encryption: Data is encrypted during transfer and storage, with an optional private key for enhanced security.
Versioning: Retains up to 30 previous versions of all files, allowing users to restore from a specific point in time.
Snapshots: Provides point-in-time recovery options to protect against ransomware and other data loss events.
Hybrid Backup: Combines local and cloud backup strategies for faster restores and additional redundancy.
Business Compliance: Meets regulatory requirements such as HIPAA, SOX, and GLBA, making it suitable for various industries.
Server Backup: Supports backup for SQL, Exchange, SharePoint, and Oracle databases, as well as virtual machines.
File Sharing and Syncing: Allows users to share files and folders with others and sync data across multiple devices.
Web-Based Management Console: Provides a centralized interface for managing backups, restores, and account settings.
Mobile App: Offers a dedicated app for managing backups and accessing files on the go.
Real-Time Activity Reports: Generates detailed reports on backup status, storage usage, and other metrics.
Disk Image Backup: Creates a complete image of the entire system, including the operating system, applications, and settings.
Data Center Locations: Utilizes multiple data centers across different geographic locations for enhanced data redundancy and availability.
Customer Support: Provides 24/7 support via phone, email, and live chat to assist with any issues or questions.