Spanning Backup Reviews & Pricing

by Spanning Cloud Apps | Founded 2010, Austin, TX

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Overview Pricing Benefits Reviews Features

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What is Spanning Backup?

Industry Specialties: Serves all industries.

Spanning Backup is a robust software solution designed to manage backup and recovery tasks for cloud-based applications. It is particularly well-suited for organizations that rely heavily on platforms like Google Workspace, Microsoft 365, and Salesforce, offering automated daily backups and on-demand recovery options. This ensures that critical data is protected against accidental deletions, ransomware attacks, and other data loss events.

Key benefits of Spanning Backup include its ease of use, comprehensive data protection, and seamless integration with major cloud services. Popular features encompass automated backups, granular restore capabilities, and a user-friendly interface that simplifies the backup and recovery process. Users appreciate the reliability and efficiency of the software, often highlighting its intuitive design and robust performance.

Pricing for Spanning Backup typically varies based on the number of users and the specific needs of the organization. For precise pricing details, it is recommended to contact SelectHub for a tailored quote. Overall, Spanning Backup stands out for its dependable data protection and user-centric approach, making it a valuable tool for businesses prioritizing data security and continuity.

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Spanning Backup Pricing

Based on our most recent analysis, Spanning Backup pricing starts at $48 (Per User, Annually).

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Starting From: $48
Pricing Model: Per User, Annually
Free Trial: Yes, Request for Free

Training Resources

Spanning Backup is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Spanning Backup:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Spanning Backup Benefits and Insights

Why use Spanning Backup?

Key differentiators & advantages of Spanning Backup

Data Integrity: Ensures that your data remains uncorrupted and intact during the backup process, providing peace of mind that your information is reliable.
Automated Backups: Automatically schedules and performs backups, reducing the need for manual intervention and minimizing the risk of human error.
Quick Recovery: Facilitates rapid data recovery, minimizing downtime and allowing your business to resume normal operations swiftly after data loss incidents.
Compliance Support: Helps meet regulatory requirements by maintaining secure and reliable backups, essential for industries with strict data protection laws.
Scalability: Adapts to the growing needs of your business, ensuring that as your data volume increases, your backup solution remains effective and efficient.
Data Security: Employs robust encryption methods to protect your data both in transit and at rest, safeguarding sensitive information from unauthorized access.
User-Friendly Interface: Provides an intuitive and easy-to-navigate interface, making it simple for users of all technical levels to manage and monitor backups.
Cost Efficiency: Reduces the financial impact of data loss by preventing costly downtime and eliminating the need for expensive data recovery services.
Comprehensive Coverage: Backs up a wide range of data types and sources, ensuring that all critical information is protected, regardless of its origin.
Customizable Settings: Allows for tailored backup schedules and retention policies, giving businesses the flexibility to meet their specific needs and preferences.
Proactive Monitoring: Continuously monitors backup processes and alerts users to potential issues, enabling prompt resolution before they escalate.
Disaster Recovery Planning: Integrates seamlessly into broader disaster recovery strategies, ensuring that data recovery is a key component of business continuity plans.
Version Control: Maintains multiple versions of files, allowing users to restore previous iterations and recover from accidental deletions or unwanted changes.
Cross-Platform Compatibility: Supports various operating systems and applications, ensuring that all parts of your IT environment are covered.
Reduced Administrative Burden: Simplifies backup management, freeing up IT staff to focus on other critical tasks and strategic initiatives.

Industry Expertise

Spanning Backup is a software solution that specializes in protecting data stored in cloud applications like Google Workspace, Microsoft 365, and Salesforce. It's particularly well-suited for organizations that rely heavily on these platforms and need a robust backup and recovery solution to safeguard their critical data from accidental deletion, malicious attacks, or other unforeseen events.

Synopsis of User Ratings and Reviews

Based on an aggregate of Spanning Backup reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Interface: Spanning Backup is often praised for its intuitive design and ease of use, allowing even non-technical users to manage backups and restore data with minimal training.
Automated Backup Functionality: The software provides automated daily backups, eliminating the need for manual intervention and ensuring data is consistently protected.
Flexible Restore Options: Spanning Backup offers versatile recovery choices, including granular restore for specific items or folders, point-in-time recovery for previous versions, and cross-user restore for transferring data between accounts.
Self-Service Restores: End users can be empowered to handle their own data restoration, reducing the burden on IT staff and minimizing downtime.
Strong Security and Compliance: Spanning Backup prioritizes data security with features like encryption, multi-factor authentication, and compliance with industry standards, providing peace of mind for businesses.

Cons

High Cost for Large Data Volumes: Users with extensive data storage needs have reported a significant increase in costs, making Spanning Backup potentially less budget-friendly for such businesses.
Customer Support Concerns: Following Kaseya's acquisition, some users have expressed dissatisfaction with the quality of customer support, citing decreased responsiveness and effectiveness in addressing issues.

Researcher's Summary:

How do you ensure your data isn't lost in the digital abyss? Spanning Backup has garnered generally positive reviews from users over the last year, particularly for its user-friendly interface and "set it and forget it" nature. Users praise its straightforward setup process, requiring minimal IT intervention, which is a major plus for businesses with limited technical resources. Its automated backup and recovery features for popular platforms like Google Workspace, Microsoft 365, and Salesforce provide peace of mind against data loss from common threats. However, some users have reported issues with customer service and expressed frustration with interface changes following Spanning's acquisition by Kaseya. A notable strength highlighted by users is the granular control over backup selection, allowing administrators to specify which accounts and data types are backed up. For instance, one user appreciated the ability to easily select specific Microsoft 365 licenses for backup, ensuring cost-effectiveness. Another user, an MSP, found value in the native customer access feature, simplifying data management for their clients. While Spanning Backup excels in ease of use and automation, some users desire a broader scope of features. For example, one user wished for the backup of additional Microsoft 365 components beyond the current offerings. Another recurring concern involved the frequency of "problems requiring attention" notifications, which, while often not actionable, caused unnecessary worry. Despite these drawbacks, Spanning Backup is highly regarded for its core functionality and simplicity. Spanning Backup is best suited for businesses of all sizes seeking a user-friendly and reliable cloud-to-cloud backup solution. Its intuitive interface and automated features make it an excellent choice for organizations with limited IT staff. The platform's strengths lie in its straightforward setup, effortless data recovery, and comprehensive protection for critical SaaS data. However, businesses requiring a wider range of features or those who prioritize highly responsive customer support might need to consider alternative options or supplement Spanning Backup with additional tools.

Key Features

Notable Spanning Backup features include:

Automated Daily Backups: Spanning Backup automatically performs daily backups of your data, ensuring that your information is consistently up-to-date without manual intervention.
Point-in-Time Recovery: This feature allows users to restore data to a specific point in time, providing flexibility in recovering from data loss or corruption.
Granular Restore Options: Users can restore individual files, folders, or entire accounts, offering precise control over the recovery process.
Cross-Platform Compatibility: Spanning Backup supports multiple platforms including Google Workspace, Microsoft 365, and Salesforce, making it versatile for various business environments.
Secure Encryption: Data is encrypted both in transit and at rest using advanced encryption standards, ensuring that your information remains secure throughout the backup and recovery process.
Comprehensive Reporting: Detailed reports provide insights into backup status, history, and any issues encountered, helping administrators stay informed and proactive.
Customizable Backup Policies: Administrators can tailor backup policies to meet specific organizational needs, such as adjusting backup frequency or selecting specific data to be backed up.
Data Retention Management: This feature allows for the configuration of data retention policies, ensuring compliance with organizational and regulatory requirements.
User-Friendly Interface: The intuitive dashboard and interface make it easy for users to navigate and manage their backup and recovery settings.
Audit Logs: Detailed audit logs track all backup and restore activities, providing transparency and accountability for data management processes.
24/7 Customer Support: Spanning Backup offers round-the-clock support to assist with any issues or questions, ensuring minimal disruption to your operations.
API Integration: The software provides API access for seamless integration with other tools and systems, enhancing its functionality and adaptability.
Mobile Access: Users can manage and monitor backups from mobile devices, providing flexibility and convenience for on-the-go administration.
Compliance Certifications: Spanning Backup complies with various industry standards and certifications, such as GDPR and SOC 2, ensuring that your data management practices meet regulatory requirements.