BigFix vs ZENworks

Last Updated:

Our analysts compared BigFix vs ZENworks based on data from our 400+ point analysis of Endpoint Management Software, user reviews and our own crowdsourced data from our free software selection platform.

BigFix Software Tool
ZENworks Software Tool

Product Basics

BigFix, now under the umbrella of HCL Technologies, excels in comprehensive Endpoint Management, offering a robust solution for organizations seeking efficient control over their IT infrastructure. It is particularly well-suited for industries with extensive IT assets, such as finance, healthcare, and government sectors, due to its ability to manage thousands of endpoints seamlessly. Users appreciate its real-time visibility and automation capabilities, which significantly reduce manual intervention and enhance security compliance. Unique features include its powerful patch management and software distribution functionalities, which are praised for their reliability and speed. Compared to similar products, BigFix stands out for its scalability and ease of integration into existing systems. Pricing details are not publicly disclosed, so potential users are encouraged to contact SelectHub for a tailored quote. Overall, BigFix is a versatile and effective tool for organizations aiming to streamline their endpoint management processes.
read more...
ZENworks, now under OpenText Corporation, excels in Endpoint Management by streamlining IT tasks such as software distribution, patch management, and asset tracking. It's particularly beneficial for industries like healthcare, education, and finance, where managing numerous devices efficiently is crucial. Users appreciate its robust security features, including encryption and remote wipe capabilities, which safeguard sensitive data. The software's ability to automate routine tasks and provide detailed reporting enhances operational efficiency. Compared to similar products, ZENworks is praised for its comprehensive suite of tools and user-friendly interface, though some users note a learning curve. Pricing details are not publicly available, so potential buyers should contact SelectHub for a tailored quote. ZENworks stands out for its adaptability and depth, making it a preferred choice for organizations seeking a reliable endpoint management solution.
read more...
$26.15 Monthly
Get a free price quote
Tailored to your specific needs
$87.99/User, Annually
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Comprehensive Visibility: Gain a complete view of all endpoints across your organization, enabling informed decision-making and proactive management.
  • Real-Time Compliance: Ensure that all devices adhere to security policies and compliance standards instantly, reducing the risk of breaches.
  • Automated Patch Management: Streamline the process of deploying patches across various operating systems, minimizing vulnerabilities and downtime.
  • Scalability: Efficiently manage thousands of endpoints without compromising performance, making it suitable for both small businesses and large enterprises.
  • Cost Efficiency: Reduce operational costs by automating routine tasks and minimizing manual intervention, freeing up IT resources for strategic initiatives.
  • Enhanced Security: Protect sensitive data with robust security measures, including threat detection and response capabilities, to safeguard against cyber threats.
  • Cross-Platform Support: Manage a diverse range of devices, including Windows, macOS, Linux, and mobile platforms, from a single interface.
  • Customizable Dashboards: Tailor dashboards to display relevant metrics and insights, allowing for quick assessment and action on critical issues.
  • Reduced Downtime: Quickly identify and resolve issues before they impact business operations, ensuring continuity and productivity.
  • Remote Management: Control and manage endpoints remotely, providing flexibility and support for remote work environments.
  • Efficient Resource Utilization: Optimize the use of hardware and software resources, extending the lifecycle of existing assets and delaying costly upgrades.
  • Integration Capabilities: Seamlessly integrate with existing IT infrastructure and third-party tools, enhancing overall system functionality and efficiency.
  • Data-Driven Insights: Leverage analytics to gain insights into endpoint performance and security, enabling data-driven strategies and improvements.
  • Rapid Deployment: Quickly implement and configure BigFix across your network, reducing the time to value and accelerating ROI.
  • User-Friendly Interface: Navigate and operate the system with ease, reducing the learning curve and increasing user adoption.
read more...
  • Enhanced Security: ZENworks provides robust security measures, including encryption and patch management, to protect sensitive data and reduce vulnerabilities across all endpoints.
  • Streamlined IT Operations: By automating routine tasks such as software distribution and asset tracking, ZENworks allows IT teams to focus on strategic initiatives rather than mundane maintenance.
  • Cost Efficiency: With its ability to manage multiple devices from a single console, ZENworks reduces the need for additional software and hardware, leading to significant cost savings.
  • Improved Compliance: ZENworks helps organizations adhere to regulatory requirements by providing detailed reporting and auditing capabilities, ensuring compliance with industry standards.
  • Scalability: Designed to grow with your organization, ZENworks can easily scale to manage thousands of devices, making it suitable for businesses of all sizes.
  • Enhanced User Experience: By minimizing downtime and ensuring that users have access to the latest software updates, ZENworks enhances productivity and satisfaction among employees.
  • Centralized Management: ZENworks offers a unified platform for managing all endpoints, simplifying the administration process and reducing the complexity of IT environments.
  • Flexible Deployment Options: Whether on-premises or in the cloud, ZENworks provides flexible deployment options to suit the unique needs of your organization.
  • Comprehensive Asset Management: With detailed insights into hardware and software assets, ZENworks enables better decision-making and resource allocation.
  • Reduced Risk of Data Loss: Through features like remote wipe and device tracking, ZENworks minimizes the risk of data breaches and loss, safeguarding organizational information.
  • Seamless Integration: ZENworks integrates smoothly with existing IT infrastructure, ensuring a hassle-free implementation and minimal disruption to operations.
  • Proactive Problem Resolution: By identifying potential issues before they escalate, ZENworks helps maintain system integrity and prevent costly downtime.
  • Customizable Policies: ZENworks allows for the creation of tailored policies to meet specific organizational needs, enhancing control over IT environments.
  • Remote Management Capabilities: With ZENworks, IT administrators can manage and troubleshoot devices remotely, reducing the need for on-site visits and speeding up issue resolution.
  • Energy Efficiency: By optimizing power settings and usage, ZENworks contributes to reduced energy consumption, supporting sustainability initiatives.
read more...
  • Unified Endpoint Management: Manage diverse devices including desktops, laptops, and mobile devices from a single platform.
  • Real-time Visibility: Gain immediate insights into the status and compliance of all endpoints across the network.
  • Patch Management: Automate the deployment of patches across operating systems and applications to ensure security and compliance.
  • Software Distribution: Efficiently distribute software packages and updates to endpoints, reducing manual intervention.
  • Compliance and Reporting: Generate detailed compliance reports and ensure adherence to regulatory standards with customizable dashboards.
  • Remote Control: Access and troubleshoot endpoints remotely, minimizing downtime and improving support efficiency.
  • Endpoint Protection: Integrate with security tools to detect and remediate vulnerabilities and threats in real-time.
  • Scalability: Support large-scale deployments with the ability to manage hundreds of thousands of endpoints without performance degradation.
  • Customizable Automation: Create custom scripts and workflows to automate routine tasks and improve operational efficiency.
  • Cross-platform Support: Manage endpoints running on various operating systems including Windows, macOS, Linux, and UNIX.
  • Bandwidth Optimization: Utilize peer-to-peer technology to reduce network load during software distribution and updates.
  • Role-based Access Control: Define user roles and permissions to ensure secure and appropriate access to management functions.
  • Integration Capabilities: Seamlessly integrate with other IT management and security solutions to enhance overall IT operations.
  • Dynamic Content Delivery: Deliver content and updates dynamically based on endpoint characteristics and compliance status.
  • Endpoint Lifecycle Management: Manage the entire lifecycle of endpoints from provisioning to retirement, ensuring optimal performance and security.
read more...
  • Unified Endpoint Management: Manage diverse devices such as desktops, laptops, and mobile devices from a single console.
  • Patch Management: Automate the process of identifying and deploying patches to ensure systems are up-to-date and secure.
  • Asset Inventory: Track hardware and software assets across the organization for better resource management and compliance.
  • Software Distribution: Efficiently deploy applications and updates to endpoints, reducing manual intervention and errors.
  • Endpoint Security: Implement security policies and configurations to protect devices from unauthorized access and threats.
  • Remote Management: Access and troubleshoot devices remotely, minimizing downtime and improving support efficiency.
  • Policy Management: Define and enforce policies for device usage, ensuring compliance with organizational standards.
  • Reporting and Analytics: Generate detailed reports and insights on endpoint status, usage, and compliance for informed decision-making.
  • Self-Service Portal: Empower users with a portal to manage their devices and applications, reducing IT workload.
  • Integration Capabilities: Seamlessly integrate with existing IT systems and tools to enhance functionality and streamline operations.
  • Role-Based Access Control: Assign permissions based on user roles to ensure secure and appropriate access to management features.
  • Location Awareness: Adjust policies and configurations based on the physical location of the device for context-sensitive management.
  • Data Encryption: Protect sensitive data on endpoints with robust encryption methods to prevent unauthorized access.
  • Compliance Management: Ensure adherence to industry regulations and standards through automated compliance checks and audits.
  • Scalability: Support a growing number of devices and users without compromising performance or manageability.
read more...

Product Ranking

#53

among all
Endpoint Management Software

#59

among all
Endpoint Management Software

Find out who the leaders are

Synopsis of User Ratings and Reviews

Automated Patch Management: BigFix excels in automating the deployment of patches across various operating systems, ensuring endpoints are up-to-date and secure, a crucial aspect of endpoint management.
Centralized Control and Visibility: BigFix provides a single interface for managing and monitoring endpoints, regardless of their location, simplifying IT operations and offering a comprehensive view of the IT environment.
Streamlined Software Deployment: BigFix simplifies the process of deploying software to multiple endpoints simultaneously, reducing the workload on IT staff and ensuring consistent software versions across the organization.
Show more
Robust Application Management: ZENworks excels in application management, simplifying the process of deploying and managing software across various endpoints.
Streamlined Device Enrollment: The software streamlines device enrollment through automation, making it easier for IT administrators to onboard new devices.
Effective Security Measures: ZENworks provides robust security features, including data encryption and malware protection, to safeguard sensitive information.
Centralized Control and Visibility: The software offers a single console for managing and monitoring endpoints, providing IT administrators with centralized control and visibility.
Show more
Deployment Challenges: While generally considered easy to deploy, ensuring BigFix is fully operational on every device can be a hurdle for some users.
Show more
Microsoft Integration: ZENworks might not be the optimal choice for businesses deeply embedded in the Microsoft ecosystem, as it lacks the native integration with Windows devices and comprehensive security management features offered by Microsoft Intune.
Limited User Feedback: While ZENworks receives a decent overall rating, there's a scarcity of detailed user feedback, making it challenging to gain in-depth insights into specific strengths or weaknesses from the user perspective.
Show more

Is your endpoint management strategy in need of a BigFix? HCL BigFix is a comprehensive endpoint management solution that receives generally positive reviews from users, particularly for its robust patch management capabilities. Users rave about its ability to rapidly deploy updates across a vast number of endpoints, which bolsters security while simplifying IT operations and reducing costs. The platform's automation features, including automated threat investigation, detection, and remediation, are also highly praised for accelerating time to value and fortifying security posture. However, some users have reported that the mobile device management system is somewhat lacking and could use some improvement. A key strength of BigFix lies in its comprehensive visibility and control over all endpoints, regardless of their location – on-premises or in the cloud. This feature makes it particularly well-suited for industries with stringent data management and security requirements, such as healthcare and finance. Moreover, BigFix excels in managing remote workforces, providing real-time protection against vulnerabilities, which has become increasingly critical in today's hybrid work environments. Users also appreciate the efficiency of the Relevance language employed by BigFix for retrieving endpoint data without compromising performance. While BigFix is generally well-regarded, some users find its interface to be somewhat outdated and challenging to navigate, requiring extensive training to master. Additionally, there have been some concerns raised about the platform's integration capabilities, with users expressing a desire for more seamless integration with third-party tools. Despite these drawbacks, BigFix is widely regarded as a leading solution for unified endpoint management, particularly suited for large organizations and government deployments due to its scalability and ability to manage hundreds of thousands of endpoints with minimal infrastructure footprint. Its strengths in patch management, automation, and endpoint security, coupled with its scalability and ease of deployment, make it a compelling choice for organizations seeking a comprehensive and robust endpoint management solution.

Show more

Does ZENworks live up to its name, or does it leave users feeling like they're walking on eggshells? ZENworks by OpenText is a comprehensive endpoint management solution that has garnered a reputation for its robust capabilities, particularly in managing diverse IT environments. Users consistently highlight its strength in application management and automated device enrollment, praising its intuitive interface and powerful features that streamline endpoint control. For instance, its policy-based approach to security, including features like folder and USB encryption, has been lauded for its effectiveness in safeguarding sensitive data. However, some users have voiced concerns about ZENworks' market presence and developer community, suggesting that these aspects might impact the level of support and future innovation. Despite these concerns, ZENworks is generally well-regarded by users, particularly those operating in complex IT environments with diverse needs, who appreciate its comprehensive approach to endpoint management.

Show more

Screenshots

Similar Products


Trend Micro Vision One

Panda Endpoint Protection

AVG Internet Security Business Edition

ESET Endpoint Security

Meraki MDM

Sophos Endpoint

Cisco Secure Endpoint

McAfee EndPoint Security

Apex One

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics
SelectHub Products Cost and Pricing Guide
Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings