Our analysts compared SYSPRO vs Prophet 21 based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
SYSPRO is a comprehensive Enterprise Resource Planning (ERP) software designed to cater to the needs of manufacturers and distributors. Tailored for small to mid-sized businesses, SYSPRO offers a robust set of features that streamline operations, enhance efficiency, and foster growth. The software stands out for its ability to provide deep insights into the supply chain, inventory management, and financial operations, making it a valuable tool for businesses looking to optimize their processes. One of the key benefits of SYSPRO is its flexibility, allowing it to adapt to the unique needs of various industries. Users often praise its user-friendly interface and the responsive customer support team. When compared to similar ERP products, SYSPRO is noted for its reliability and the comprehensive nature of its features. Pricing for SYSPRO varies based on the specific needs and scale of a business, typically involving a one-time implementation fee followed by ongoing subscription costs, making it a scalable solution for growing businesses.
Pros
Cons
among all Distribution Software
SYSPRO has a 'great' User Satisfaction Rating of 85% when considering 269 user reviews from 5 recognized software review sites.
Prophet 21 has a 'great' User Satisfaction Rating of 82% when considering 158 user reviews from 3 recognized software review sites.
SelectHub research analysts have evaluated SYSPRO and concluded it earns best-in-class honors for Accounting and Financial Management.
SYSPRO is a robust manufacturing ERP that is favored by small and mid-sized companies. Its abundant amount of features include reporting, project management, BOM management, quoting, inventory management, financial tracking and more. It comes with a sleek user-friendly interface and it streamlines workflow tasks with ease. Although it's sluggish at times and experiences the occasional glitches, the majority of users find it an effective solution.
User reviews of Epicor Prophet 21 paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its robust features and functionality, particularly for sales, purchasing, and inventory control. One user describes it as "really easy to navigate and one of the better ERP systems out there." Others appreciate its deep functionalities and flexibility, noting how it can be tailored to specific business needs. One user commented, "The strong and multiple functionalities from P21 allowed us to address all aspects in a 'deep enough' manner." However, some users also raise concerns about Prophet 21's complexity and learning curve. One user found it "impossible to work with and antiquated," while another said it takes "a minute to understand" and requires patience. This complexity can be a significant drawback for smaller businesses or those with limited IT resources. Some users also criticize its scalability, suggesting it might not be suitable for rapidly growing businesses or those with complex distribution networks. Additionally, the limited number of pre-built third-party integrations compared to other ERP solutions can hinder integration with existing business applications. This lack of seamless integration can lead to manual data entry and inefficient workflows. Despite these weaknesses, many users believe Prophet 21's strengths outweigh its weaknesses, especially for mid-sized distribution companies. They particularly value its ease of use compared to competitors like Infor M3, which one user described as "too big for the business." Furthermore, users appreciate the exceptional partnership and responsive customer service offered by Epicor, which helps overcome initial challenges with implementation and customization. Overall, user reviews suggest that Prophet 21 is a powerful and flexible ERP solution, particularly for mid-sized distributors. However, its complexity and limited scalability may pose challenges for smaller businesses or those with rapid growth plans. Considering the trade-offs and carefully evaluating your specific needs is crucial before making a decision.
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