Our analysts compared Prophet 21 vs SAP for Wholesale Distribution based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
Pros
Cons
among all Distribution Software
Prophet 21 has a 'great' User Satisfaction Rating of 82% when considering 158 user reviews from 3 recognized software review sites.
User reviews of Epicor Prophet 21 paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its robust features and functionality, particularly for sales, purchasing, and inventory control. One user describes it as "really easy to navigate and one of the better ERP systems out there." Others appreciate its deep functionalities and flexibility, noting how it can be tailored to specific business needs. One user commented, "The strong and multiple functionalities from P21 allowed us to address all aspects in a 'deep enough' manner." However, some users also raise concerns about Prophet 21's complexity and learning curve. One user found it "impossible to work with and antiquated," while another said it takes "a minute to understand" and requires patience. This complexity can be a significant drawback for smaller businesses or those with limited IT resources. Some users also criticize its scalability, suggesting it might not be suitable for rapidly growing businesses or those with complex distribution networks. Additionally, the limited number of pre-built third-party integrations compared to other ERP solutions can hinder integration with existing business applications. This lack of seamless integration can lead to manual data entry and inefficient workflows. Despite these weaknesses, many users believe Prophet 21's strengths outweigh its weaknesses, especially for mid-sized distribution companies. They particularly value its ease of use compared to competitors like Infor M3, which one user described as "too big for the business." Furthermore, users appreciate the exceptional partnership and responsive customer service offered by Epicor, which helps overcome initial challenges with implementation and customization. Overall, user reviews suggest that Prophet 21 is a powerful and flexible ERP solution, particularly for mid-sized distributors. However, its complexity and limited scalability may pose challenges for smaller businesses or those with rapid growth plans. Considering the trade-offs and carefully evaluating your specific needs is crucial before making a decision.
SAP Wholesale Distribution is a double-edged sword for distributors. Users praise its ability to streamline workflows and boost efficiency, with one reviewer noting, "Inventory visibility went from 'black hole' to crystal clear, and order errors dropped significantly." This real-time control and automation are often compared favorably to competitors like NetSuite, which users find "less intuitive and data-driven." However, the complexity and cost are major drawbacks. "Implementation felt like climbing Mount Everest," said one user, and ongoing maintenance can be "a steep financial climb" compared to more affordable options. This complexity also translates to a steep learning curve, with some lamenting the "months of training" needed to truly master the system. Ultimately, SAP Wholesale Distribution shines for larger distributors seeking unparalleled data insights and operational control. "It's like having a digital brain for your business," one user raved, praising its ability to "predict demand and optimize pricing like magic." But for smaller businesses or those prioritizing affordability and ease of use, competitors might offer a more accessible path to distribution success. As one user concluded, "It's powerful, but not always the perfect fit."
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