Our analysts compared Prophet 21 vs Inform ERP based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
Pros
Cons
among all Distribution Software
Prophet 21 has a 'great' User Satisfaction Rating of 82% when considering 158 user reviews from 3 recognized software review sites.
Inform ERP has a 'excellent' User Satisfaction Rating of 91% when considering 72 user reviews from 2 recognized software review sites.
SelectHub research analysts have evaluated Inform ERP and concluded it earns best-in-class honors for Accounting and Financial Management and Customer Relationship Management. Inform ERP stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
User reviews of Epicor Prophet 21 paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its robust features and functionality, particularly for sales, purchasing, and inventory control. One user describes it as "really easy to navigate and one of the better ERP systems out there." Others appreciate its deep functionalities and flexibility, noting how it can be tailored to specific business needs. One user commented, "The strong and multiple functionalities from P21 allowed us to address all aspects in a 'deep enough' manner." However, some users also raise concerns about Prophet 21's complexity and learning curve. One user found it "impossible to work with and antiquated," while another said it takes "a minute to understand" and requires patience. This complexity can be a significant drawback for smaller businesses or those with limited IT resources. Some users also criticize its scalability, suggesting it might not be suitable for rapidly growing businesses or those with complex distribution networks. Additionally, the limited number of pre-built third-party integrations compared to other ERP solutions can hinder integration with existing business applications. This lack of seamless integration can lead to manual data entry and inefficient workflows. Despite these weaknesses, many users believe Prophet 21's strengths outweigh its weaknesses, especially for mid-sized distribution companies. They particularly value its ease of use compared to competitors like Infor M3, which one user described as "too big for the business." Furthermore, users appreciate the exceptional partnership and responsive customer service offered by Epicor, which helps overcome initial challenges with implementation and customization. Overall, user reviews suggest that Prophet 21 is a powerful and flexible ERP solution, particularly for mid-sized distributors. However, its complexity and limited scalability may pose challenges for smaller businesses or those with rapid growth plans. Considering the trade-offs and carefully evaluating your specific needs is crucial before making a decision.
Inform ERP receives praise for its robust functionality and adaptability, particularly in managing complex distribution operations. Users appreciate its ability to handle diverse tasks, from inventory and order management to financials and reporting. Its strength lies in providing a comprehensive solution that streamlines processes and enhances efficiency. However, some users note that the initial setup and learning curve can be challenging due to the system's extensive features. Inform ERP distinguishes itself by offering industry-specific modules and customization options, allowing businesses to tailor the software to their unique requirements. This flexibility is crucial for companies with specialized workflows or niche markets. While Inform ERP excels in functionality, some users mention that the user interface could be more intuitive and modern. Despite this, the software's strengths in customization, scalability, and industry-specific features make it a valuable tool for mid-sized to large distributors and manufacturers with complex operational needs. Its ability to adapt to evolving business requirements ensures long-term value and supports growth.
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