NetSuite vs ERP-One

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Our analysts compared NetSuite vs ERP-One based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

NetSuite ERP is a cloud-based enterprise resource planning (ERP) solution designed to automate and streamline core business processes. It manages all aspects of a company's operations, including financials, accounting, inventory, supply chain, and customer relationship management (CRM). NetSuite is best suited for mid-sized and large businesses with complex needs who require a comprehensive solution to manage their growth. Key benefits include improved visibility, real-time data access, increased efficiency, and enhanced collaboration. Popular features include order management, project management, financial reporting, and business intelligence. User reviews praise NetSuite's scalability, flexibility, and ease of use. However, some users mention the initial implementation cost and learning curve as drawbacks. Pricing is tiered based on the number of users and modules required. Monthly subscription fees can range from $999 to $4,999 per month. Additionally, one-time implementation fees may apply.

Pros
  • Scalable
  • Flexible
  • Easy to use
  • Real-time data
  • Improved visibility
Cons
  • High cost
  • Steep learning curve
  • Limited customization
  • Integration issues
  • Vendor lock-in
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ERP-One+, by Distribution One, offers a complete, cloud-based suite for managing the various business processes of wholesalers and distributors. It provides automation of some processes, access to custom reports and insights, connectivity and flexibility for ease of communication and much more. Built with industry best practices in mind, it aims to reduce inventory, offer a competitive edge and increase efficiency and profitability. Services for consulting, installation, training, data transfer, go-live and support are available.

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$999/User, Monthly
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$25,000 One-Time
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Product Assistance

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Product Insights

  • Customization and visibility: The ability for clients to develop solutions that are tailored to their own business needs is a driving benefit of NetSuite ERP. The tool also provides visibility across workflows, which provides heightened transparency across departments. 
  • Built-in workflows: Built-in workflows are helpful because they allow for the automation or streamlining of various business tasks, therefore improving productivity. This benefit includes more accurate financial management and omnichannel engagement. 
  • Control over business processes: NetSuite ERP gives companies more control over business processes. For example, the program contains a supply chain portal that makes sure your customers benefit from the same experience, no matter where exactly they decide to convert within the sales funnel. 
  • Real-time insights: Real-time data is a key benefit that, when paired with NetSuite ERP’s personalized dashboards, can help your company develop insights more quickly. This can reduce the amount of time you spend filtering and sorting data to develop actionable solutions for your business. 
  • Easily accessible: NetSuite ERP is a cloud-based solution, meaning that as long as you have internet access, you can use it. This means you won’t have to be tied to your desktop computer to work with its suite of tools, which gives you the freedom to work where and when you want. 
  • Relatively low cost of ownership: Cost is an essential factor to consider when implementing an ERP solution, which is why NetSuite ERP seeks to lower its price by eliminating IT expenses (both initially and on an ongoing basis.) It also provides automatic updates so that you don’t have to pay extra for maintenance. 
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  • Efficient Business Processes: Run efficient business processes in accordance with strategy, planning and access to real-time information. Automate inventory processes and eliminate the need for hand-written orders to deliver an exceptional customer experience. 
  • Impart a Competitive Edge: Users can access current and historical information from the process workflow across multiple departments. Users can view critical information on the go and in real-time. It ensures making effective, data-driven decisions to impart a competitive edge to the business. 
  • On-Site Training: The solution experts conduct thorough on-site training for users to get accustomed to the software. It ensures the users are ready to use the solution without much effort. 
  • User-Interface: An intuitive, easy-to-navigate user interface delivers an exceptional user experience. It ensures users can drill-down critical information effortlessly, access automatically generated invoices and reminders and send them via fax or email. 
  • Custom Reporting: Review real-time data to create custom reports required for offsite strategy sessions or customer sales meetings. Users can create reports with custom mobile apps. It ensures reports are dynamic and up-to-the-mark with access to real-time information.  
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  • Sales Order Management: The sales order management tool provides automation that works to reduce manual errors and to speed up the billing and order management process. It is also integrated with other business functions such as finance and fulfillment. 
  • Source Management: This tool helps ensure compliance during the purchasing process through its centralized supply portal. It also has forecasting abilities that are able to recalculate predictions based on actual fluctuations. 
  • Warehouse Management: The warehouse management feature streamlines warehouse operations by decreasing overhead and cycle times. It can also improve rates of on-time delivery, therefore improving customer retention and ultimately boosting revenue. 
  • Production Management: The production management tool is integrated with CAD and PLM functionality. This feature assists in the development of quotes, tracking of contract renewals and cost estimation. 
  • Manufacturing Accounting: All of the basic features of accounting are present in this tool, from invoicing to forecasting. It can also help your company determine the amount of taxes you need to pay based on factors such as location and revenue. 
  • Transportation and Logistics: This tool is well-integrated with IoT functionality, as it lets you see in real-time where your transportation units are located. The logistic side of this tool provides inventory estimation based on historical data to help you decide what to order more of and what to order less of. 
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  • Order Management: The order management feature comes with tools for sales order entry, sales analysis and item sales and contracts pricing. Sales analysis capabilities allow users to take business trends into account, and contract pricing offers a multi-bracket price book that can handle virtually any pricing situation. 
  • Financial Management: With the financial management feature, users have access to a general ledger, cash management and accounts receivable, vendor and accounts payable and invoicing and billing. The vendor and accounts payable tool aim to cultivate healthy business relationships with suppliers through a wide variety of billing options. 
  • Warehouse and Inventory: Inventory and warehouse management, inventory replenishment, wireless warehouse and kitting/assembly complete this feature, supporting single or multiple warehouses. Built on industry best practices, the system can make suggestions on how to best handle warehouse and inventory management. The wireless warehouse tool is Bluetooth-enabled and recognizes user-originated disruptions to drive employee productivity and company efficiency. 
  • Customer Relationship Management: Tools for call activity tracking, calendar management, one-touch order for quote entry and quote duplication, unlimited company contacts and freeform notes, order source tracking, prospect tracking and more are included in the CRM. It provides salespeople with a sales pipeline and the ability to contact customers and prospects easily. 
  • Purchasing: With the purchasing feature, users can access automated purchase order (PO) creation, PO audits, drop shipment, automated emails, goods tracking, barcode receiving, expediting report, backorder, vendor performance and purchase order to sales order linking. It leverages the concept of intelligent purchasing and provides robust reports to help users make the best purchasing decisions. 
  • Document Management: The document management system allows users to save any document as a PDF, and the system can email or fax any form. This tool aims to reduce paper usage and provide flexibility for customers. 
  • Analytics and Reporting: A dashboard with data analytics contains KPIs and alerts to provide insight into business health. Interactive management reporting allows users to configure reports to generate the desired view and export reports using Excel or Word.  
  • Electronic Data Interchange: EDI services enable users to share data such as invoices or purchase orders with other systems. It comes with a turnaround feature, trading partner options, advanced ship notice and user roles. 
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Product Ranking

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Distribution Software

#18

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Distribution Software

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Analyst Rating Summary

89
77
100
100
94
59
60
45
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Accounting and Financial Management
Warehouse and Transportation Management
Inventory Management
Purchase Order Management and Procurement
Sales Order Management
Accounting and Financial Management
Mobile capabilities
Inventory Management
Reports, Dashboards and Business Intelligence
Purchase Order Management and Procurement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NetSuite
ERP-One
+ Add Product + Add Product
Accounting And Financial Management Customer Relationship Management E-commerce Capabilities Integrations And Extensibility Inventory Management Mobile Capabilities Purchase Order Management And Procurement Reports, Dashboards And Business Intelligence Sales Order Management Warehouse And Transportation Management 100 94 60 67 97 72 97 75 95 99 100 59 45 22 92 97 87 90 66 80 0 25 50 75 100
100%
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100%
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0%
89%
0%
11%
60%
0%
40%
0%
100%
0%
0%
0%
100%
44%
0%
56%
22%
0%
78%
100%
0%
0%
94%
0%
6%
67%
0%
33%
100%
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100%
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90%
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10%
73%
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27%
91%
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9%
94%
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6%
69%
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31%
100%
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81%
0%
19%

User Sentiment Summary

Great User Sentiment 6448 reviews
Excellent User Sentiment 34 reviews
81%
of users recommend this product

NetSuite has a 'great' User Satisfaction Rating of 81% when considering 6448 user reviews from 5 recognized software review sites.

91%
of users recommend this product

ERP-One has a 'excellent' User Satisfaction Rating of 91% when considering 34 user reviews from 2 recognized software review sites.

4.9 (20)
n/a
4.0 (3489)
4.4 (6)
4.2 (1600)
4.6 (28)
4.4 (125)
n/a
4.0 (1214)
n/a

Awards

SelectHub research analysts have evaluated NetSuite and concluded it earns best-in-class honors for Accounting and Financial Management and Warehouse and Transportation Management.

Accounting and Financial Management Award
Warehouse and Transportation Management Award

SelectHub research analysts have evaluated ERP-One and concluded it earns best-in-class honors for Accounting and Financial Management. ERP-One stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Accounting and Financial Management Award

Synopsis of User Ratings and Reviews

Real-time data and visibility: Gain immediate insights into your business performance with real-time access to all your data.
Improved efficiency and automation: Automate routine tasks and streamline workflows to boost productivity across your organization.
Enhanced collaboration: Break down departmental silos and foster better communication across teams.
Scalability and flexibility: Adapt NetSuite to your unique needs and accommodate your business growth.
Comprehensive features: Manage all aspects of your business operations with a single platform.
Improved decision-making: Get data-driven insights to make informed and strategic decisions.
Strong customer support: Reliable support is available through multiple channels to ensure your success.
High security and compliance: Secure your data and meet industry regulations with robust security features.
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Improved Reporting and Analytics: Users praise ERP-One for its robust reporting features, enabling them to generate detailed financial statements, track key performance indicators, and gain better insights into their business operations.
Streamlined Inventory Management: ERP-One's inventory management capabilities are highly regarded by users, who appreciate the system's ability to track stock levels, automate purchase orders, and optimize warehouse operations.
Enhanced Customer Relationship Management (CRM): Users value ERP-One's CRM functionality, which allows them to manage customer interactions, track sales leads, and provide efficient customer support.
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High cost: NetSuite's initial implementation and ongoing maintenance fees can be significant, especially for small businesses.
Steep learning curve: The platform's extensive features require significant training and user adoption efforts.
Limited customization options: While customizable, NetSuite requires technical expertise and can be costly compared to competitors.
Vendor lock-in concerns: Switching to a different ERP provider can be challenging due to potential data migration issues and dependence on NetSuite's proprietary features.
Integration challenges with certain applications: While NetSuite offers pre-built integrations, connecting with niche or less popular applications might require complex manual data entry or third-party solutions.
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Difficult to Use: Many users find the interface clunky and unintuitive, making it a challenge to navigate and complete tasks efficiently.
Limited Customization: Users often express frustration over the lack of flexibility in tailoring the system to their specific needs. They feel boxed in by the limited customization options.
Reporting Issues: Generating reports is a common pain point, with users citing slow processing times and a lack of flexibility in report customization.
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User reviews for NetSuite ERP paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its comprehensive features and real-time data visibility, reporting improvements in efficiency and collaboration. One user commented, "NetSuite has transformed our business by automating tedious tasks and providing us with a single source of truth for all our data." Another added, "The collaboration features are fantastic – we can now work together seamlessly across different departments, which has boosted productivity significantly." However, users also raise concerns about the complexity of the platform and its high cost. Some find the learning curve steep and the customization options limited compared to competitors like SAP Business One and Microsoft Dynamics 365. One user noted, "NetSuite was initially overwhelming for our team due to its complexity. We had to invest heavily in training just to get started." Another commented, "The cost was a major barrier for us. We found other ERP solutions that offered similar features at a fraction of the price." The issue of vendor lock-in is another recurring concern among users. Switching to a different ERP system can be challenging due to data migration issues and dependence on NetSuite's proprietary features. One user expressed their apprehension, "We're worried about getting locked into NetSuite's ecosystem. Switching to another provider seems like a huge headache." Overall, user reviews suggest that NetSuite ERP is a powerful and feature-rich solution but comes with a steep learning curve and high cost. While it may be the perfect fit for large organizations with complex needs and significant resources, smaller businesses might find it overwhelming and expensive. When evaluating NetSuite, it's crucial to carefully consider your specific needs, budget, and technical expertise before making a decision.

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Is ERP-One the one to beat? User reviews from the past year suggest that while ERP-One might not be the undisputed champion, it carves out a niche for itself. Users consistently praise its intuitive interface, finding it refreshingly easy to navigate compared to the labyrinthine complexities of SAP or Oracle. One user even likened transitioning from SAP to ERP-One as "trading in a clunky tank for a nimble sports car." This ease of use makes it particularly appealing to smaller businesses with limited IT resources. However, ERP-One's simplicity comes at a cost. Users report that its reporting functionalities, while adequate for day-to-day operations, lack the depth and customization options of its more robust counterparts. This makes it less suitable for larger enterprises with complex reporting needs. Additionally, some users have expressed concerns about the limited integrations offered by ERP-One, particularly in areas like e-commerce and advanced analytics. For businesses heavily reliant on these functionalities, ERP-One might feel somewhat restrictive. In essence, ERP-One emerges as a solid choice for smaller businesses prioritizing user-friendliness over advanced functionalities. Its intuitive design and streamlined workflows can significantly boost operational efficiency for those who don't require the bells and whistles of enterprise-grade solutions.

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