Epicor Eclipse vs Fishbowl Warehouse

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Our analysts compared Epicor Eclipse vs Fishbowl Warehouse based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.

Epicor Eclipse Software Tool
Fishbowl Warehouse Software Tool

Product Basics

Epicor Eclipse is an enterprise resource planning (ERP) software designed for mid-market distributors. It streamlines core operations like inventory management, order fulfillment, and warehouse logistics, providing real-time visibility and control across the supply chain. Its robust features cater to complex distribution needs, including multi-location inventory, advanced pricing rules, and kitting and assembly functionalities. Eclipse's strengths lie in its tight integration between modules, facilitating seamless data flow and eliminating manual work. Users praise its intuitive interface, customizable dashboards, and efficient reporting tools. Compared to similar ERP systems, Eclipse is lauded for its scalability, adaptability to diverse industry requirements, and proactive customer support. Pricing for Eclipse varies based on the specific modules chosen, company size, and implementation needs. It typically follows a tiered subscription model with annual or multi-year contracts. While not the most budget-friendly option, Eclipse's comprehensive functionality and potential for increased efficiency often justify the investment for distributors seeking to optimize their operations and gain a competitive edge.

Pros
  • Streamlined workflows
  • Real-time visibility
  • Scalable & adaptable
  • Good customer support
  • Reduces manual work
Cons
  • High upfront cost
  • Complex initial setup
  • Limited customization options
  • Reporting can be tricky
  • Integration costs for add-ons
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Fishbowl Warehouse is a highly integrative solution that assists businesses of all sizes with processes related to inventory, shipping and accounting. The tool is available both as an on-premise or cloud-based solution, making it highly accessible to various companies seeking a connected platform.

The program uses automation and real-time data to centralize and streamline operations across departments and various physical locations. Companies that have production facilities scattered across the country or even the globe can manage multiple locations and multiple currencies in one place with this tool.
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$150/User, Monthly
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$329 Monthly
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Tailored to your specific needs
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Boost Scalability: Scale from tens to thousands of users as the business expands. Access data or manage warehouses from anywhere with multi-cloud deployment. 
  • Grow Margins: Gain more control over warehouse tasks with the integrated wireless warehouse application. Maximize profit with the product prices recommended by the strategic pricing feature. 
  • Improve Productivity: Delegate work queues and manage warehouse activities. Work remotely with mobile apps. Expedite operation and save time with centralized tasks. Allow employees to focus on the customers and enrich the consumer experience. 
  • Increase Sales: Gain repeat customers by providing competitive customer service. Drive sales with eCommerce and get more customers in and out the door with quick order entry. Close more deals by serving customers in a mobile environment. 
  • Optimize Inventory Management: Track product life cycles, tap into third-party providers for optimal pricing, calculate price points between channels and use inventory insights to align the demand and supply ratio for effective inventory management.Ensure effective inventory management by aligning the demand and supply ratio. 
  • Improve Visibility: Get real-time visibility from forecasting to order fulfillment. Promote better supply chain management with advanced demand forecasting and automated replenishment, ensuring improved visibility. 
  • Manage Warehouse Tasks: Manage warehouse tasks including stock replenishment, putting away the expired items, inventory adjustments, cycle counts and more. It empowers workers with simple tools for problem-solving, which ensures effective warehouse management. 
  • Achieve Higher Customer Satisfaction: Manage long-term contract pricing for loyal customers and create a consistent and seamless consumer experience. 
  • Make Informed Decisions: Stay up-to-date with the changing landscape and make data-driven decisions to remain competitive in the marketplace. 
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  • Connectivity: Fishbowl Warehouse can easily integrate with popular software solutions such as QuickBooks and Xero. This makes it easier for users to retain the software that they already use and increases the possibility of a smooth transition. 
  • Accessibility: This program is available for deployment both on-premise or as a cloud-based solution, making it accessible to a range of users with diverse needs. With the SasS option, customers can use the software anytime and anywhere, as long as they have an internet connection. 
  • Centralization: This solution connects various business processes and also contains the capability for users to manage multiple production facilities and multiple types of currencies in the same program. This allows users to look at information such as inventory level across the entirety of a company instead of being relegated to looking at data from just one of many warehouses in the business portfolio. 
  • Increase Productivity: Fishbowl Warehouse contains a range of automated functions, including the adjustment of accounting records as inventory changes and the reordering of materials when a set level is reached. By streamlining these workflows, employee time can be freed up for other tasks, therefore creating improved productivity levels. 
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  • Customer Relationship Management: Access customer data from a mobile device, manage contacts, loyalty programs and more with an intuitive interface. 
  • Supply Chain Management:  Manage discontinued inventory and the supply chain from forecasting to fulfillment. 
  • Job Management: Handle quotes, orders, returns and progress billings. Quickly find product information using the mobile barcode reader or iBeacon. Build, manage and submit bids to the system for anywhere in the showroom.  
  • Integration: Integrate with other in-house applications, internet content, websites and third parties with API capabilities. 
  • Use System-Wide Business Management: Reduce supply chain costs, increase sales and improve customer service with in-built best practices for distribution operations. 
  • Control Warehouse Process:  Manage warehouse tasks including stock replenishment, putting away expired items, inventory adjustments, cycle counts and more. Empower workers with simple tools for problem-solving and ensure effective warehouse management. Manage activities such as picking, receiving, inventory adjustments, put-away and cycle counts. Give users the freedom to access these features anywhere, anytime. Use with Android devices. 
  • Data Analytics: Collaborate data analytics with the base modules for interactive dashboards and visual analytics. Eliminate the need for tedious and error-prone manual reporting processes with automation. 
  • Deployment: Install the system on-premise and take control over the infrastructure or host on the cloud. Access key business processes like CRM, order management, inventory management, business intelligence and more with mobile devices and cloud-based solutions. 
  • Freight Audit Queue: Minimize logistical expenses by preventing overbilling and other financial problems. Optimize paths, identify opportunities, review patterns with IT and human analytics. Automate processes and simplify logical operations. 
  • Procurement Management: Create a model based on the plan and make modifications based on further analysis. Manage more resources and make them available at the right time. Reduce cost and enhance transparency and efficiency. 
  • Demand Forecasting: Improve inventory management and optimize production planning by gaining real-time data with IoT sensors.Enhance data accessibility across the supply chain and boost collaboration between departments with accurate forecasts. 
  • Deployment: Install the system on-premise and take control over the infrastructure or host on the cloud. Access key business processes like CRM, order management, inventory management, business intelligence and more with mobile devices and cloud-based solutions. 
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  • QuickBooks Integration: Fishbowl Warehouse can be easily integrated with QuickBooks, a popular and commonly used accounting solution. By connecting these systems, inventory and accounting records can be instantly adjusted, and duplicate data entry can be reduced. This solution connects with every desktop version of QuickBooks and with QuickBooks online. 
  • Multiple Locations: This program supports the tracking of inventory across a number of locations. It contains constantly updated inventory level information from different warehouses, stores or offices so that transfer needs can be identified and sales trends can be calculated. 
  • Inventory Management: Inventory management is one of the primary functions of Fishbowl Warehouse. The system can create and print barcodes, develop automatic reordering points and receive and track shipments. The program also aims to streamline the process of picking, packing and shipping items. 
  • Order Management: Fishbowl Warehouse lets users create sales orders, pick tickets, purchase orders and other important documents within the program. It also expedites the process of receiving products in the warehouse and contains in-depth reports to assist users in analyzing the efficiency of production facilities. 
  • Part Tracking: This function lets users see where parts are located in a warehouse and can track items by factors such as tag numbers, lot, serial and revision. The program can also develop unit-of-measure conversions and adds up all of the costs that are included in the manufacturing process, including labor. Part levels can also be monitored, and reordering points can be developed so that orders are automatically made when levels get below a certain point. 
  • Shipping: Fishbowl Warehouse contains UPS shipping features in its interface. It can also integrate with shipping companies such as USPS and FedEx and offers plugins that aid in order fulfillment. Items can be transferred to different warehouses, finished goods can be sent to customers and inventory can be received through this tool. 
  • Sales and Purchasing: This feature enables users to set up pricing tiers and save quick lists to streamline order fulfillment. It also assists in vendor relationship management, converting price quotes into sales orders, customizing items and creating discounts or variable pricing for certain customer groups. 
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Product Ranking

#59

among all
Distribution Software

#86

among all
Distribution Software

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Analyst Rating Summary

82
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91
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72
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83
50
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Inventory Management
Accounting and Financial Management
Reports, Dashboards and Business Intelligence
Mobile capabilities
Purchase Order Management and Procurement
Reports, Dashboards and Business Intelligence
Sales Order Management
Inventory Management
Warehouse and Transportation Management
Purchase Order Management and Procurement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Epicor Eclipse
Fishbowl Warehouse
+ Add Product + Add Product
Accounting And Financial Management Customer Relationship Management E-commerce Capabilities Integrations And Extensibility Inventory Management Mobile Capabilities Purchase Order Management And Procurement Reports, Dashboards And Business Intelligence Sales Order Management Warehouse And Transportation Management 91 72 83 44 94 87 87 88 80 77 50 58 50 67 92 84 86 96 95 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 140 reviews
we're gathering data
85%
of users recommend this product

Epicor Eclipse has a 'great' User Satisfaction Rating of 85% when considering 140 user reviews from 5 recognized software review sites.

we're gathering data
3.9 (27)
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5.0 (2)
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4.2 (4)
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4.4 (76)
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4.1 (31)
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Synopsis of User Ratings and Reviews

Improved Inventory Visibility: Gain real-time insights into stock levels across locations for better management and reduced lead times.
Streamlined Order Management: Simplify order processing from quotes to returns with a centralized platform.
Enhanced Warehouse Efficiency: Optimize operations with barcode scanning, pick-and-pack functionality, and shipping management tools.
Actionable Insights: Make data-driven decisions with comprehensive reporting and analytics dashboards.
Seamless Integration: Eliminate data silos with integration capabilities connecting Eclipse to other enterprise systems.
Scalability and Growth: Accommodate future business expansion with a scalable platform that adapts to changing demands.
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Inventory Management: Fishbowl Warehouse helps businesses track inventory levels, orders, and shipments. It can also be used to generate reports and forecasts.
Order Management: Fishbowl Warehouse can be used to create and manage sales orders, purchase orders, and work orders. It can also be used to track the status of orders and shipments.
Shipping and Receiving: Fishbowl Warehouse can be used to manage the shipping and receiving of goods. It can also be used to track the status of shipments and generate shipping labels.
Reporting: Fishbowl Warehouse can be used to generate a variety of reports, including inventory reports, sales reports, and purchase reports. These reports can be used to track the performance of the business and identify areas where improvements can be made.
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Implementation Complexity: Initial setup and configuration can be complex, requiring significant IT resources and expertise.
Customization Costs: Extensive customization can be expensive, especially for businesses with unique needs.
Steep Learning Curve: The platform has a steep learning curve, requiring user training and ongoing support.
Limited Reporting Flexibility: While reporting capabilities are comprehensive, some users may find them inflexible for specific needs.
Integration Challenges: Integrating with certain third-party applications can be complex and require additional development.
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Limited Functionality: Fishbowl's features may not be sufficient for companies with complex warehouse operations or those requiring advanced automation.
Customization Challenges: Adapting Fishbowl to specific workflows can be difficult due to limited customization options, potentially requiring workarounds or compromises.
Scalability Concerns: As businesses grow, Fishbowl's performance and ability to handle increasing data volumes may become limitations, potentially necessitating a switch to a more robust system.
Integration Complexity: Integrating Fishbowl with other business software or e-commerce platforms can be challenging, requiring additional configuration or custom development.
User Interface: Some users find Fishbowl's interface outdated and less intuitive compared to modern warehouse management systems, potentially impacting user adoption and efficiency.
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Epicor Eclipse receives mixed reviews from users, with praise for its comprehensive features and positive impact on business efficiency, but criticism for its complex implementation and steep learning curve. Many users find its real-time inventory visibility and centralized order management particularly valuable, enabling them to optimize stock levels, streamline operations, and improve customer service. One user noted, “Inventory management has become much more efficient, and we've seen a significant reduction in lead times.” Others appreciate its reporting and analytics capabilities, highlighting actionable insights for data-driven decision-making. However, some users find initial set-up and configuration demanding, requiring significant IT resources and expertise. This complexity, coupled with the platform’s steep learning curve, can lead to frustration and hinder adoption. Additionally, while customization options are available, they can be costly and time-consuming, making them less appealing for smaller businesses or those with limited budgets. When compared to similar products like NetSuite and Microsoft Dynamics 365, Epicor Eclipse often stands out for its industry-specific functionalities and focus on distribution needs. One user commented, "Compared to NetSuite, Eclipse offers a more robust warehouse management system and better support for our specific industry requirements." However, these strengths come at the cost of ease of use and implementation simplicity, making it a less attractive option for businesses seeking a more user-friendly solution. Ultimately, user experience with Epicor Eclipse depends on individual needs and priorities. Those seeking a comprehensive and industry-specific solution with strong inventory management capabilities are likely to find it valuable, despite its implementation challenges. However, businesses requiring a more user-friendly and readily deployable system may find alternatives like NetSuite or Microsoft Dynamics 365 to be a better fit.

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Fishbowl Warehouse appears to be a popular choice among businesses seeking a reliable and efficient warehouse management solution. Users frequently highlight its user-friendly interface and comprehensive features as standout qualities. The software's ability to streamline inventory management, order fulfillment, and shipping processes has garnered significant praise, with many users reporting improved operational efficiency and accuracy. Additionally, Fishbowl Warehouse's seamless integration with QuickBooks and other business software has been well-received, as it eliminates the need for manual data entry and ensures data consistency across different systems. This integration capability is particularly valuable for businesses that rely on multiple software platforms to manage their operations. Fishbowl Warehouse seems to be a good fit for businesses of all sizes, but it may be particularly beneficial for small and midsize businesses that require a robust yet affordable warehouse management solution. The software's scalability allows it to grow alongside a business, accommodating increasing inventory volumes and order complexities. Moreover, Fishbowl Warehouse's modular structure enables businesses to select and implement the specific features they need, avoiding unnecessary costs and complexity. The availability of cloud-based and on-premise deployment options further enhances its suitability for diverse business environments and preferences.

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