Epicor Eclipse vs Blue Link ERP

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Our analysts compared Epicor Eclipse vs Blue Link ERP based on data from our 400+ point analysis of Distribution Software, user reviews and our own crowdsourced data from our free software selection platform.

Epicor Eclipse Software Tool
Blue Link ERP Software Tool

Product Basics

Epicor Eclipse is an enterprise resource planning (ERP) software designed for mid-market distributors. It streamlines core operations like inventory management, order fulfillment, and warehouse logistics, providing real-time visibility and control across the supply chain. Its robust features cater to complex distribution needs, including multi-location inventory, advanced pricing rules, and kitting and assembly functionalities. Eclipse's strengths lie in its tight integration between modules, facilitating seamless data flow and eliminating manual work. Users praise its intuitive interface, customizable dashboards, and efficient reporting tools. Compared to similar ERP systems, Eclipse is lauded for its scalability, adaptability to diverse industry requirements, and proactive customer support. Pricing for Eclipse varies based on the specific modules chosen, company size, and implementation needs. It typically follows a tiered subscription model with annual or multi-year contracts. While not the most budget-friendly option, Eclipse's comprehensive functionality and potential for increased efficiency often justify the investment for distributors seeking to optimize their operations and gain a competitive edge.

Pros
  • Streamlined workflows
  • Real-time visibility
  • Scalable & adaptable
  • Good customer support
  • Reduces manual work
Cons
  • High upfront cost
  • Complex initial setup
  • Limited customization options
  • Reporting can be tricky
  • Integration costs for add-ons
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Blue Link ERP is a cloud-based Enterprise Resource Planning (ERP) software designed to streamline and integrate key business processes for small and medium-sized distributors and wholesalers. Its comprehensive features encompass inventory management, accounting, order processing, warehouse management, customer relationship management (CRM), and business intelligence. Blue Link ERP is particularly well-suited for businesses that manage complex inventory operations, multiple sales channels, and require robust reporting capabilities. Users often highlight its user-friendly interface, strong inventory control features, and ability to automate time-consuming tasks as key benefits. Compared to similar products, Blue Link ERP is often praised for its industry-specific functionality and value for price. Pricing is subscription-based, typically charged monthly per user, and varies depending on the specific features and modules required.

Pros
  • User-friendly interface
  • Robust inventory control
  • Strong reporting features
  • Industry-specific functionality
  • Value for price
Cons
  • Limited customization options
  • Occasional technical glitches
  • Steeper learning curve for some modules
  • Reporting customization challenges
  • Limited integrations with 3rd party apps
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$150/User, Monthly
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$500/User, Monthly
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Linux
Android
Chromebook
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On-Premise
Mobile
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Mobile

Product Assistance

Documentation
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Live Online
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Boost Scalability: Scale from tens to thousands of users as the business expands. Access data or manage warehouses from anywhere with multi-cloud deployment. 
  • Grow Margins: Gain more control over warehouse tasks with the integrated wireless warehouse application. Maximize profit with the product prices recommended by the strategic pricing feature. 
  • Improve Productivity: Delegate work queues and manage warehouse activities. Work remotely with mobile apps. Expedite operation and save time with centralized tasks. Allow employees to focus on the customers and enrich the consumer experience. 
  • Increase Sales: Gain repeat customers by providing competitive customer service. Drive sales with eCommerce and get more customers in and out the door with quick order entry. Close more deals by serving customers in a mobile environment. 
  • Optimize Inventory Management: Track product life cycles, tap into third-party providers for optimal pricing, calculate price points between channels and use inventory insights to align the demand and supply ratio for effective inventory management.Ensure effective inventory management by aligning the demand and supply ratio. 
  • Improve Visibility: Get real-time visibility from forecasting to order fulfillment. Promote better supply chain management with advanced demand forecasting and automated replenishment, ensuring improved visibility. 
  • Manage Warehouse Tasks: Manage warehouse tasks including stock replenishment, putting away the expired items, inventory adjustments, cycle counts and more. It empowers workers with simple tools for problem-solving, which ensures effective warehouse management. 
  • Achieve Higher Customer Satisfaction: Manage long-term contract pricing for loyal customers and create a consistent and seamless consumer experience. 
  • Make Informed Decisions: Stay up-to-date with the changing landscape and make data-driven decisions to remain competitive in the marketplace. 
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  • Omnichannel Visibility: Manage diverse orders including phone, online, retail, wholesale and tradeshow in one centralized location to ensure accurate information. 
  • Secure Credit Card Processing: Offer patrons flexible payment methods with protected credit card processing and an encrypted credit card information vault to keep information protected. Users also maintain payment card industry (PCI) compliances. 
  • Bill of Material (BOM) Progress: Establish every material needed to create the finished product with the BOM module. This tool allows users to monitor product production based on components in the BOM and other inventory items to maintain progress while concurrently working on other goods. 
  • Kitting Allocation: Sell items as pre-set kits or as a single object. If, for example, a client needs a video game console or controller, they could get the combo or buy the individual item. 
  • In-Depth Inventory Tracking: Supervise various inventory aspects, including expenditures for collectively purchasing, transporting and importing merchandise and considering border fees, taxes, transport and insurance expenses. Governing these and other fees allows users to eliminate surprises. 
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  • Customer Relationship Management: Access customer data from a mobile device, manage contacts, loyalty programs and more with an intuitive interface. 
  • Supply Chain Management:  Manage discontinued inventory and the supply chain from forecasting to fulfillment. 
  • Job Management: Handle quotes, orders, returns and progress billings. Quickly find product information using the mobile barcode reader or iBeacon. Build, manage and submit bids to the system for anywhere in the showroom.  
  • Integration: Integrate with other in-house applications, internet content, websites and third parties with API capabilities. 
  • Use System-Wide Business Management: Reduce supply chain costs, increase sales and improve customer service with in-built best practices for distribution operations. 
  • Control Warehouse Process:  Manage warehouse tasks including stock replenishment, putting away expired items, inventory adjustments, cycle counts and more. Empower workers with simple tools for problem-solving and ensure effective warehouse management. Manage activities such as picking, receiving, inventory adjustments, put-away and cycle counts. Give users the freedom to access these features anywhere, anytime. Use with Android devices. 
  • Data Analytics: Collaborate data analytics with the base modules for interactive dashboards and visual analytics. Eliminate the need for tedious and error-prone manual reporting processes with automation. 
  • Deployment: Install the system on-premise and take control over the infrastructure or host on the cloud. Access key business processes like CRM, order management, inventory management, business intelligence and more with mobile devices and cloud-based solutions. 
  • Freight Audit Queue: Minimize logistical expenses by preventing overbilling and other financial problems. Optimize paths, identify opportunities, review patterns with IT and human analytics. Automate processes and simplify logical operations. 
  • Procurement Management: Create a model based on the plan and make modifications based on further analysis. Manage more resources and make them available at the right time. Reduce cost and enhance transparency and efficiency. 
  • Demand Forecasting: Improve inventory management and optimize production planning by gaining real-time data with IoT sensors.Enhance data accessibility across the supply chain and boost collaboration between departments with accurate forecasts. 
  • Deployment: Install the system on-premise and take control over the infrastructure or host on the cloud. Access key business processes like CRM, order management, inventory management, business intelligence and more with mobile devices and cloud-based solutions. 
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  • Warehouse Management: Leverage diverse warehouse management functionalities such as various warehouse locations, serial number and lot number selection, simplified pick slips, printing shipping labels, barcode verification scanning and more to facilitate responsibilities. 
  • Lot Tracking: Oversee best before and expiration dates, allocate lot numbers aligned with first in first out (FIFO) methods, print lot numbers on packing slips or invoices and trace product shipments from suppliers to warehouses and patrons. 
  • Document Management: Work with various picture and document types like CAD files. Users may also create workflows to verify that files are distributed to the right employee. The intelligent indexing extension categorizes new and similar documents automatically. 
  • Barcode Scanning: Utilize handheld scanners and devices to pinpoint and rectify picking errors at the source when scanning inventory on the warehouse floor. Users may also manage barcode scanning and training on iOS devices.  
  • Contact Management and CRM: Supervise multiple data points by chronicling client and vendor information, including contacts, phone numbers, emails, addresses, websites and contact sources. The quick search extension enables users to conduct rapid searches based on company codes and names, contact names, phone numbers and more. This extension also displays quotes, open orders and posted invoices from a centralized screen. 
  • POS: Manage an integrated accounting system complete with a general ledger, accounts receivable, commissions, taxes and more. Users also access multi-currencies, adjustable manager override options, several payment types and more.  
read more...

Product Ranking

#59

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#81

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Analyst Rating Summary

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83
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Epicor Eclipse
Blue Link ERP
+ Add Product + Add Product
Accounting And Financial Management Customer Relationship Management E-commerce Capabilities Integrations And Extensibility Inventory Management Mobile Capabilities Purchase Order Management And Procurement Reports, Dashboards And Business Intelligence Sales Order Management Warehouse And Transportation Management 91 72 83 44 94 87 87 88 80 77 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 140 reviews
Good User Sentiment 31 reviews
85%
of users recommend this product

Epicor Eclipse has a 'great' User Satisfaction Rating of 85% when considering 140 user reviews from 5 recognized software review sites.

79%
of users recommend this product

Blue Link ERP has a 'good' User Satisfaction Rating of 79% when considering 31 user reviews from 2 recognized software review sites.

3.9 (27)
3.0 (1)
5.0 (2)
n/a
4.2 (4)
4.0 (30)
4.4 (76)
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4.1 (31)
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Synopsis of User Ratings and Reviews

Improved Inventory Visibility: Gain real-time insights into stock levels across locations for better management and reduced lead times.
Streamlined Order Management: Simplify order processing from quotes to returns with a centralized platform.
Enhanced Warehouse Efficiency: Optimize operations with barcode scanning, pick-and-pack functionality, and shipping management tools.
Actionable Insights: Make data-driven decisions with comprehensive reporting and analytics dashboards.
Seamless Integration: Eliminate data silos with integration capabilities connecting Eclipse to other enterprise systems.
Scalability and Growth: Accommodate future business expansion with a scalable platform that adapts to changing demands.
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Streamlined Workflow: Intuitive interface simplifies daily tasks and reduces training time.
Accurate Inventory: Real-time stock visibility and tracking minimize errors and optimize fulfillment.
Actionable Insights: Powerful reporting tools generate valuable data to drive informed business decisions.
Tailored Features: Industry-specific modules cater to unique distribution needs and challenges.
Cost-Effective Solution: Competitive pricing and subscription model offer excellent value for growing businesses.
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Implementation Complexity: Initial setup and configuration can be complex, requiring significant IT resources and expertise.
Customization Costs: Extensive customization can be expensive, especially for businesses with unique needs.
Steep Learning Curve: The platform has a steep learning curve, requiring user training and ongoing support.
Limited Reporting Flexibility: While reporting capabilities are comprehensive, some users may find them inflexible for specific needs.
Integration Challenges: Integrating with certain third-party applications can be complex and require additional development.
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Limited Flexibility: Difficulty in tailoring workflows and reports to specific needs.
Integration Gaps: Fewer third-party app integrations compared to competitors, hindering data flow.
Occasional Bugs: Users report occasional technical issues, especially during peak usage.
Reporting Restrictions: Complex customization of reports requires technical expertise or external support.
Steeper Learning Curve: Certain modules, like warehouse management, may require more training.
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Epicor Eclipse receives mixed reviews from users, with praise for its comprehensive features and positive impact on business efficiency, but criticism for its complex implementation and steep learning curve. Many users find its real-time inventory visibility and centralized order management particularly valuable, enabling them to optimize stock levels, streamline operations, and improve customer service. One user noted, “Inventory management has become much more efficient, and we've seen a significant reduction in lead times.” Others appreciate its reporting and analytics capabilities, highlighting actionable insights for data-driven decision-making. However, some users find initial set-up and configuration demanding, requiring significant IT resources and expertise. This complexity, coupled with the platform’s steep learning curve, can lead to frustration and hinder adoption. Additionally, while customization options are available, they can be costly and time-consuming, making them less appealing for smaller businesses or those with limited budgets. When compared to similar products like NetSuite and Microsoft Dynamics 365, Epicor Eclipse often stands out for its industry-specific functionalities and focus on distribution needs. One user commented, "Compared to NetSuite, Eclipse offers a more robust warehouse management system and better support for our specific industry requirements." However, these strengths come at the cost of ease of use and implementation simplicity, making it a less attractive option for businesses seeking a more user-friendly solution. Ultimately, user experience with Epicor Eclipse depends on individual needs and priorities. Those seeking a comprehensive and industry-specific solution with strong inventory management capabilities are likely to find it valuable, despite its implementation challenges. However, businesses requiring a more user-friendly and readily deployable system may find alternatives like NetSuite or Microsoft Dynamics 365 to be a better fit.

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User reviews for Blue Link ERP paint a mixed picture, highlighting both its strengths and limitations. Many users praise its user-friendly interface and robust inventory control, noting that it simplifies daily tasks and improves accuracy compared to manual systems. One user stated, "Switching to Blue Link felt like stepping into the future. Inventory tracking is a breeze, and I can finally see real-time stock levels." However, some users express frustration with limited customization options, making it difficult to tailor workflows and reports to specific needs. "The reporting features are powerful, but customizing them beyond basic templates is a real headache," commented another user. This lack of flexibility can be a dealbreaker for businesses with unique processes. Integration with third-party apps is another point of contention. While Blue Link offers some integrations, users often compare it unfavorably to competitors with wider ecosystems. "I switched to [competitor name] because it connects seamlessly with my CRM and shipping software. Blue Link just didn't have the same level of integration." This can be a significant drawback for businesses relying on a connected data flow. Despite these limitations, many users appreciate Blue Link's value for price, particularly its subscription-based model. "Compared to other ERP systems, Blue Link is surprisingly affordable, especially for smaller distributors like us," said one user. This makes it a viable option for businesses on a budget. Overall, user reviews suggest Blue Link ERP is a solid choice for small and medium-sized distributors seeking a user-friendly and cost-effective solution. However, businesses with complex workflows or heavy reliance on third-party integrations might need to consider alternatives offering greater flexibility and connectivity.

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