Categories   >   Urgent Care EMR Software
Last Reviewed: November 18th, 2024

Best Urgent Care EMR Software Of 2024

What is Urgent Care EMR Software?

Urgent Care EMR Software is a specialized electronic medical records system designed for urgent care centers. Tackling challenges such as fragmented patient data, time-consuming paperwork, and prolonged patient wait times, it streamlines care delivery. This software's significance lies in fostering swift, efficient care, reducing administrative workload, and drastically cutting paperwork. Key functionalities include patient scheduling, e-prescriptions, billing, and robust reporting tools. Future developments may lean towards better telehealth integrations and AI-enhanced diagnostic support. While primarily designed for urgent care centers, primary care clinics offering urgent care services also benefit immensely. Despite its advantages, implementation costs, data migration challenges, and the need for staff training are potential limitations. In summary, Urgent Care EMR Software underscores its indispensability by improving care speed, enhancing operational efficiency, and ensuring a smoother patient experience. Apart from minor limitations, it distinctly improves the quality of urgent care services.

What Are The Key Benefits of Urgent Care EMR Software?

  • Ensures swift care
  • Reduces administrative workload
  • Cuts paperwork significantly
  • Streamlines patient scheduling
  • Offers robust reporting tools
  • Supports efficient e-prescriptions
  • Simplifies billing process
  • Enhances operational efficiency
  • Facilitates patient data consolidation
  • Fosters better patient experience
Read more

Overall

Based on the latest available data collected by SelectHub for 110 solutions, we determined the following solutions are the best Urgent Care EMR Software overall:

EpicCare
EpicCare
Start Price
$10,000
Annually, Quote-based
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked EpicCare

Many users love the robust functionality offered by EpicCare and find that the shortcut options allow them to navigate the system with ease. It also provides greater transparency into patient data, allowing care providers at separate facilities to access patient records with ease. However, the system’s expansive capabilities are overwhelming for many users, and a significant number of users struggled to use shortcuts correctly. The majority of reviewers commented that the system is difficult to navigate, experiences frequent downtime, offers minimal support and comes at a prohibitively high cost. Despite the negative tone of many reviews, nearly 100% of reviewers noted that they would recommend this system to a colleague, recognizing EpicCare as a leader in the EHR software space.

Pros & Cons

  • Functionality: The platform offers robust functionality, allowing users to automate and streamline almost any task imaginable, as noted by slightly more than 80% of reviews.
  • Shortcuts: Users can create their own shortcuts to help them access common functions with ease. This capability was mentioned as a benefit by 55% of reviewers who mention shortcuts.
  • Communication: Of the reviews that mention the system’s popularity, 85% enjoyed that the solution enabled care providers at different practices to access and make changes to patient data. This level of inter-practice communication was touted as a major benefit that helps improve patient care.
  • User Interface: Of those that mention the interface, 65% of reviews note that the system is difficult to use. Many of the features are difficult to find and require multiple clicks to access, while the shortcut option is difficult to set up according to many users.
  • Customer Support: Of the reviews that mention customer support, more than 60% were dissatisfied with their experience, stating that customer service lacked the knowledge to provide proper support, was difficult to get ahold of and when customers did speak to support, they found that the support technicians were rude.
  • Customization: Slightly more than 60% of reviews that discuss customization stated that customization options were limited. The available customizations were reviewed to be time-consuming and difficult to implement.
  • System Downtime: While only around 10% of reviewers mention system downtime, 100% of those reviews point to internet connectivity issues and system downtime as a major detriment of the system that directly impacts productivity.

Key Features

  • MyChart Patient Portal: EpicCare’s patient module, MyChart, enables patients to access their personal and family health information on their mobile devices. They can also exchange messages with physicians, set appointments, complete questionnaires, and attend e-visits. Patients in hospitals can also use MyChart Bedside to look at their schedule, request a physician’s help, exchange messages, complete questionnaires and access individualized treatment plans. MyChart also facilitates online scheduling for prospective patients to become new patients.
  • Analytics: Epic allows people close to the patient to investigate their hunches across populations and build dashboards. It also allows users to combine different sources of clinical, operational, and financial data into a single data warehouse. It enables users to distribute and curate their analytics content on a web portal.
  • Telehealth: With EpicCare EMR’s telehealth feature, physicians are able to monitor patients and provide treatment remotely. With dozens of tools, telehealth handles ICU monitoring, chronic disease management, telecardiology, peer-to-peer consultations and video visits with patients, even those in prison. It can also be used for rural primary care, teledermatology, telecardiology, telepsych, telestroke, teleradiology, tele-emergency, genetic consults, abuse evaluations, interpretations, ICU monitoring, remote ICU, chronic disease management, case management and discharge planning. It can also be used for central deterioration monitoring remote intensivist coverage, second opinion services, patient transport, video visits, telerounding, school nurse consults, employer consultations, prison video visits, postsurgical follow-ups, virtual hospitals, financial counseling, and virtual urgent care.
  • Managed Care: You can manage nearly all your health insurance operations through EpicCare. Claims can be processed and submitted automatically, while it’s utilization management tool helps to make informed, financially responsible decisions in regards to a patient’s care.
  • Revenue Cycle Management: EpicCare’s RCM feature lets your health organization maximize revenue while protecting payments. Patients can create payment plans and even consolidate all of their balances into a single payment, streamlining billing and payment processes.
  • Interoperability: Interoperability allows a patient’s medical information to be shared with any health organization that meets standards, regardless of the EMR/EHR they use. Epic exchanges more patients charts for care than any other vendor — for reference, over 100 thousand patient records were exchanged in April of 2019 alone.
  • Community Health Portal: It facilitates users to keep community providers and caregivers informed with an integrated portal that updates them about their patients, submit referrals, order labs and imaging, close care gaps, schedule visits and more.
  • Specialties and Ancillaries: Epic provides modules for cardiology, dental, dermatology, endoscopy, ENT, fertility, genomics, home health, lab, long-term care, nephrology, obstetrics, oncology, ophthalmology, ortho, radiology, rehab, rheumatology, transplant, wound care and urgent care.
  • Artificial Intelligence: Epic provides machine learning algorithms embedded at the point of care. It also supports the deployment of independent artificial intelligence models using its cloud-based platform.
  • Epic Share: Epic allows users to extend their system to independent practices, hospitals, and post-acute facilities with the ability to keep billing and scheduling separate.
  • Compliance: Epic allows users to position their organization with tools for Meaningful Use (MU), Promoting Interoperability (PI), Merit-Based Incentive Payment System (MIPS), Accountable Care Organizations (ACOs), and other regulatory programs such as HIPAA.

Pricing

License/Subscription Cost
  • User-based monthly subscription - per user, per month, plus upfront cost or license fee for software ownership
  • Extra fees and costs for additional features and modules
Maintenance Cost
  • Maintenance cost not included in license fee
  • Users must sign an annual maintenance contract
  • 24/7 system monitoring at no additional charge
Installation/Implementation Cost
  • One-time installation fee
  • Epic’s implementation team helps to meet goals in the proper time frame and budget
Customization Cost
  • Cost of customization will vary depending on the functional requirements and modules added
Data Migration Cost/Change Management/Upfront Switching Cost
  • This cost is determined by the amount of ambulatory data consolidated, such as demographics, immunizations, allergies and medications
  • The complexity of data, clinical rules, workflows and more will also dictate the cost of converting data
Recurring/Renewal Costs
  • Cost is included in the recurring monthly subscription fees, based on the number of users, add-on costs and data migration services selected
Cerner
Cerner
Start Price
$25
Per Feature, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Cerner

Navigating the world of healthcare IT solutions can feel like venturing through a labyrinth, with countless options promising efficiency and improved patient care. Cerner, a prominent name in the industry, offers a suite of tools designed to streamline healthcare operations. But how does it truly stack up against the competition, and is it the right fit for your organization? Let's delve into the experiences of users who have implemented Cerner in their practices to uncover its strengths, weaknesses, and ideal use cases.

Cerner consistently receives praise for its comprehensive suite of features, encompassing electronic health records (EHR), practice management, revenue cycle management, and population health management. This integrated approach allows healthcare providers to manage various aspects of their operations within a single platform, promoting efficiency and data continuity. Users particularly appreciate the robust functionality for clinical documentation, order entry, and decision support, which can enhance patient care and streamline workflows. However, some users find the interface to be complex and require extensive training to navigate effectively. Additionally, the system's customizability, while advantageous for tailoring it to specific needs, can also contribute to its complexity.

Cerner distinguishes itself through its extensive industry experience and large user base. The company has a long-standing presence in the healthcare IT sector, demonstrating its commitment to innovation and adaptation to evolving industry needs. This extensive experience translates into a deep understanding of healthcare workflows and challenges, which is reflected in the design and functionality of Cerner's solutions. The large user base also fosters a sense of community and facilitates knowledge sharing among healthcare organizations using Cerner. However, it's important to note that Cerner's pricing structure can be a significant consideration, particularly for smaller practices. The cost of implementation and ongoing maintenance may require careful evaluation to ensure it aligns with budgetary constraints.

Cerner is best suited for large healthcare organizations with complex workflows and a need for a comprehensive, integrated healthcare IT solution. Its robust feature set, scalability, and industry expertise make it a valuable asset for hospitals, health systems, and academic medical centers. Smaller practices may find the system's complexity and cost to be prohibitive, and may prefer more streamlined solutions tailored to their specific needs. Ultimately, the decision of whether Cerner is the right fit depends on an organization's size, budget, and desired level of functionality.

Pros & Cons

  • Data Security: All users who mention safety and data noted data security as an important advantage.
  • Collaborative: The product’s collaborative nature helps support multiple medical facilities, as reported by all users referring to this feature.
  • User-Friendly: About 73% of users referencing usability mentioned that the product is easy to use and navigate.
  • Updates: Updates take a lot of time and don’t happen frequently, according to 93% of users who mention this aspect.
  • Time-Consuming: Repetitive clicking reduces the speed of work, according to about 74% of reviews mentioning this aspect.
  • Customer Support: Strong customer support is often unavailable and can have delayed response times, as noted by 80% of users referencing support.

Key Features

  • Clinical Documentation: Narrative, auto text and voice recognition, and speech-to-text support makes charting and documentation easier and more efficient. Any relevant patient data like medications or diagnosis is automatically included. 
  • Mobile Apps: Providers can review patient charts, request orders and refills, review diagnostics and check clinical results using their mobile. Voice dictation helps physicians with easy documentation. 
  • Built-In Templates: A variety of prebuilt templates limit the amount of time physicians need to spend on documentation. 
  • Health Analytics: Provides insights to help enhance clinical, financial and population health strategies, which help in identifying long-term and daily operational improvement opportunities. 
  • Patient Portal: Patients can exchange messages, request refills, view clinical information and check out evidence-based data on over 3,000 topics to further their education. 
  • Sepsis Surveillance: Developed by Cerner in 2010, the St. John Sepsis Surveillance tool looks for patient data and notifies clinicians of patients who are at risk of sepsis before they are diagnosed. 
  • Revenue Cycle Management: Offers solutions to improve workflow and control costs leading to more revenue. Insurance can be verified automatically while faulty claims can be dealt with before submission. 
  • Cybersecurity: Helps protect sensitive health data against insider threats and cyberattacks by ensuring only necessary staff has access to it. 
  • Scheduling Management: Automates the appointment scheduling process from both centralized and decentralized booking locations within a department or facility. It also:
    •  Manages scheduling across multiple facilities and scheduling a series of appointments. 
    •  Validates medical necessity at several points in the workflow. 
    •  Prevents adverse appointment and procedure interactions. 
    •  Supports moving appointments within a single view. 
  • Patient Kiosk: A self-service solution for patients to check in for and manage appointments. They can view and update demographics and insurance information, as well as complete registration forms. Also supports storing signed forms in patients’ electronic health records. 
  • PowerChart Touch: Enables physicians in either acute or ambulatory settings to access and review their patient’s clinical data and current orders on smartphone or tablet. 
  • Enterprise Master Person Index: Minimizes duplicate records, enabling end-users to find the correct person. 
  • Ambulatory Organizer: Shows a daily patient schedule, the time a patient checked in, the reason for their visit per the intake form, and required documentation. Also indicates outstanding tasks. 
  • Tap-and-Go Authentication: Enables clinicians to use a single username and password to gain access to several key applications on clinical workstations. Scanning a badge automatically logs them in to their virtual desktops to gain rapid, no-click access to medical records as they change locations. 
  • Ambulatory Registration Management: Automates the workflow and process of registration, admittance, transfers and discharges. Offers a Master Person Identifier (MPI) and facilitates collecting co-pay or payments on outstanding balances. 
  • Analytics: Uses data across the integrated health system to examine enterprise and population health content. Identifies, applies and measures analytics-based, strategic initiatives such as cost and utilization, pharmacy spend, and practice management to reduce duplicative efforts. 

Pricing

License/Subscription Cost
  • User-based monthly subscription — per user, per month with an additional cost to own the software
  • Cost will vary depending on the enterprise plan chosen
Maintenance Cost
  • Maintenance cost is included in the subscription fee
Installation/Implementation Cost
  • Additional fee is required for installation
Customization Cost
  • Cost of customization will vary depending on functional requirements added
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost may vary based on the amount of data needed to be consolidated
Recurring/Renewal Costs
  • Cost is equivalent to the monthly subscription fee
WebPT
WebPT
Start Price
$99
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked WebPT

WebPT has made a significant impact on the physical therapy software landscape, offering a comprehensive suite of tools designed to streamline workflows and enhance patient care. Users consistently highlight its user-friendly interface, robust features, and exceptional customer support as key strengths. One reviewer emphasized the ease of transitioning from paper-based systems to WebPT's cloud-based platform, appreciating its accessibility from any web-enabled device. The software's scheduling capabilities have also received praise, with users noting improvements in patient retention and the ability to synchronize appointments with digital patient records.

While WebPT garners positive feedback, some users mention the learning curve associated with its extensive features. However, the company's commitment to customer support is frequently commended, with users citing responsive and helpful assistance. WebPT distinguishes itself by catering specifically to the needs of rehabilitation therapists, offering specialized documentation, billing codes, and compliance tools. This focus on the therapy sector sets it apart from more generic practice management software. WebPT is ideally suited for physical therapy practices of all sizes seeking an integrated platform to optimize front- and back-office operations. Its comprehensive features, user-friendly design, and industry-specific focus make it a valuable asset for therapists looking to enhance efficiency, improve patient care, and grow their practices.

Pros & Cons

  • User-Friendly: All users mentioning this aspect noted that the solution’s ease-of-use is a key benefit.
  • Accessibility: The platform is web-based, making it highly accessible according to over 95% of users who mention this aspect.
  • Scheduling: About 75% of users who mention scheduling noted that it’s convenient to schedule appointments.
  • Speed: All users referring to speed reported that the product is slow and includes redundant check boxes, which further reduce the speed of working.
  • Functionality: The product is filled with glitches and the site is often down for maintenance, according to 88% of users who mention functionality.

Key Features

  • Analytics and Reporting: Access and work on detailed data tables from a main reporting dashboard. Use easy graphs and charts for valuable business insights. 
  • Interoperability: Facilitates a secure transfer of information between systems, enabling greater efficiency and data unity. Key integrations include Cerner, Epic, McKesson and athenahealth. Includes 24/7/365 monitoring from WebPT. 
  • Web-Based: Users can access the platform from any browser, anywhere. There’s no deployment costs or loss in productivity while the software is installing. 
  • Continuous Updates: Because the software is web-based, it frequently refreshes with new studies, formulas and testing criteria. 
  • Simplified Interface: Built around an intuitive workflow and offers features for a hassle-free experience such as dropdown checklists, auto-completing text boxes and much more. 
  • Home Exercise Program: Engage patients in video exercises with patient-facing functionality and design. Tap into a library of evidence-based therapy exercises available in up to eight different languages. 
  • Listing and Review Management: Improves online presence with a robust facility profile that provides automatic review updates, offers direct responses to reviews and analyses review trends. 
  • Billing: Maximize revenue and save time for quality healthcare with minimum claim errors using Therabill. Includes real-time analytics, detailed activity logs and one invoice from one company. 
  • Patient Outcomes Tracking: Drive faster recovery for patients with a built-in patient outcomes tracking system. Includes a library of industry-accepted tests for concrete performance goals and tracking therapists’ progress. 
  • Scheduling: Manage appointment calendars that sync with patient records and reduce no-shows by 30% by sending automatic reminders. Book remote appointments and launch live two-way video for virtual therapy using Virtual Visits. 
  • Revenue Cycle Management: Submit claims and expedite payments with high first-pass acceptance rate. Offers two RCM options: 
    • RevServe: Completely outsourced service. WebPT handles all billing responsibilities, including A/R management, reporting, collections benchmarking and medicare compliance. 
    • RevEquip: Hybrid model, allowing practices to control things like A/R management, credentialing, case management and more. WebPT offers management of outgoing claims, patient statement submissions, payment EDI management, workflow consultations and more. 
  • Patient Relationship Management: Increase engagement and reduce dropout rates by sending automated email campaigns to past patients and receiving actionable feedback indicating potential dropouts. 
  • Client Mobile App: Clients can access and manage their health data conveniently from a mobile app. 
Practice Fusion
Practice Fusion
Start Price
$149
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Practice Fusion

User reviews from the past year paint a mixed picture. While some users praise its intuitive design and comprehensive features, others express frustration with its customer support and pricing.

Practice Fusion stands out for its user-friendly interface, which makes navigating the system a breeze, especially for those new to electronic health records. Its robust feature set, including charting, e-prescribing, and billing, caters to a wide range of practice needs. However, some users report encountering difficulties with customer support, finding it unresponsive and unhelpful. Additionally, pricing concerns have been raised, with some users finding the system expensive compared to competitors like Athenahealth or Kareo.

Overall, Practice Fusion seems best suited for smaller practices seeking a user-friendly, all-in-one EHR solution. However, practices with more complex needs or those prioritizing responsive customer support might want to explore alternative options.

Pros & Cons

  • Data Safety: All users who mention files and data noted the safety of sensitive medical data as a key benefit.
  • User-Friendly: About 93% of users referencing usability reported that the product is easy to use and navigate.
  • Accessibility: According to 89% of reviews on this aspect, the product is highly accessible due to being web-based.
  • Customer Support: About 95% of reviewers mentioning support indicated that customer service is inefficient and unresponsive.
  • Outdated: Over 85% of users referring to this aspect noted that the product requires updates in terms of tools and features.
  • Speed: Updates, glitches and a crowded interface slow down work, according to 70% of reviews about speed.

Key Features

  • Charting: With efficient charting, speciality-specific templates and automatic favorite lists, physicians can search for diagnosis codes by keywords to track a patient’s health data over time and monitor treatment progress. 
  • Scheduling: Easy scheduling lets patients manage appointments online, including automatic reminders regarding upcoming visits and automated recurring appointments. 
  • E-Prescribing: Order and send prescriptions anywhere, manage medical orders and pharmacy communication electronically, and take care of refill requests for any recurring medications with a two-click prescription refill tool. 
  • Patient Portal: Patients can look at medical information and view lab results at any time. They can also access education materials as well as population health information to better understand their health and treatment. 
  • Billing and Payment: Patients can receive billing statements and update payment information, while physicians can create superbills by automatically pulling information from chart notes. It can also verify insurance providers and scrub claims of any errors before submission. 
  • Labs and Imaging: Integrate with hundreds of labs like LabCorp and Quest as well as imaging services like X-ray, CT scan and ultrasound. 
  • Practice Administration: Consolidate tasks and custom reports, as well as refer patients electronically with their complete medical record. Communicate using secure messages that fulfill meaningful use standards or use HIPAA compliant faxes to go paperless. 
NextGen Enterprise
NextGen Enterprise
Start Price
$600
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked NextGen Enterprise

Our research analysts, after evaluating several solutions, awarded NextGen Enterprise with best-in-class honors for Insurance Payments Management, Medical Coding, Medical Billing Services, Notes and Templates, and Deployment Options.

NextGen Enterprise provides EHR, practice management and patient experiene modules that support 2000 workflows and content for 30 specialties including cardiology, dental health, neurology, primary care and more.

Intutive EHR tools make it easy for doctors and nurses to document patient visits. You can even use AI for note-taking. And with the mobile app, you can access patient info and chart on the go.

The platform really shines when it comes to practice management. It automates a ton of time-consuming tasks like eligibility verification and billing, so your staff can focus on what really matters: patient care. Plus, the built-in analytics give practices valuable insights to improve efficiency and, ultimately, the bottom line.

Patient engagement is also a key focus, with the NextGen PxP patient portal empowering patients to actively participate in their healthcare journey. They can schedule appointments, request refills, view test results and even message their doctors securely.

One area that the system lacked was its integrative capabilities. It scored 77 in our analysis, lower than other popular products like athenahealth (93) and Cerner Ambulatory (88). That means you will need to connect barcode scanners, clinical decision support tools, prescription management systems and others via API.

Pros & Cons

  • Improve Patient Care: Get access to complete and up-to-date patient records, including medical histories, allergies, medications and test results for data-driven and informed decision-making.
  • Streamline Routine Workflows: Automate scheduling, billing and documentation processes to reduce administrative burdens and free up time for patient care.
  • Enhance Medication Safety: Set automated alerts to check for drug interactions, allergies and dosage errors to significantly reduce adverse drug event risks.
  • Complex Implementation: Demands time and resources for implementation, customization and staff training.
  • High Initial Costs: Requires significant investment in software, hardware and training.
  • Dependence on Technology: Creates reliance on technology, which can be problematic during system downtimes or technical failures.

Key Features

  • SOAP Notes: Record reasons to visit, social, family and diagnostic histories, vitals, physical exams, assessments/plans, and medications using the SOAP format. Use HPI (history of present illness) templates to document the patient's reason for visit, including onset, duration, severity, associated symptoms, and aggravating/relieving factors.
  • Templates: Use pre-built templates for patient visits, progress notes, procedures, patient intake, consent forms and letters. Tailor these or create new ones to perfectly fit your specific workflows.
  • Ambient Assist: Use smart AI technology to listen in on your patient conversations, capturing key information and automatically creating notes in your system.
  • Mobile App: Review and sign documents, view schedules and see high-level patient overviews (medications, allergies, past medical histories, etc.) Document patient visits using voice-to-text functionality. Save and prescribe frequently used medications with a few clicks.
  • Order Entry: Order labs, diagnostics and immunization from the CPOE bar on the patient’s chart. Click on order search to see your common orders.
  • Regulatory Reporting: Automate MIPS/MACRA data collection and reporting to demonstrate quality measures, improve outcomes and earn incentives. Collect and submit Uniform Data System (UDS) reports for FQHCs and eligible providers to track clinical quality measures and other HRSA-required data.
  • E-Prescribing: Launch the state-run Prescription Drug Monitoring Program (PDMP) database with a single click. Verify formulary coverage and benefits while writing the prescription. Initiate prior authorization requests directly from the prescribing window with pre-populated information. Securely transmit prescriptions to pharmacies nationwide through the Surescripts network.
  • Population Health: Collect patient data from EHRs, lab results, claims and health information exchanges. Use AGC, HCC or ASCVD risk algorithms to sort patients into different risk categories based on their health conditions, demographics and other factors. Analyze this data to look for anything that might be missing or doesn't quite add up. It could be a lab test that wasn't done, a prescription that wasn't filled or a recommended screening that was missed.
Centricity EMR
Centricity EMR
Start Price
$500
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Centricity EMR

How "centric" is Centricity EMR to the needs of medical practices? User reviews from the past year reveal a mixed bag.

While many users appreciate Centricity EMR's robust features and customizability, some have voiced concerns about its limitations. A standout feature is its mobile app, lauded by users for its game-changing ability to access patient records and chart on-the-go, boosting productivity and responsiveness. The software's intuitive interface also receives praise for streamlining workflows and improving efficiency. Users highlight the robust reporting capabilities, enabling effective patient outcome tracking and better treatment decisions. However, some users find the customization options limited compared to other software, and occasional slow performance is a recurring complaint.

The lack of recent innovative updates is a common concern, with some users describing the software as outdated and not intuitive. Despite these drawbacks, Centricity EMR is generally considered a solid choice for practices seeking a comprehensive EMR solution. Its strengths lie in its mobile accessibility, intuitive interface, and robust reporting capabilities. However, practices prioritizing extensive customization and cutting-edge features might find it lacking. Ultimately, Centricity EMR appears best suited for practices prioritizing efficiency and ease of use over extensive customization.

Pros & Cons

  • Easy to Use: Many users find Centricity EMR intuitive and straightforward, making it easy to navigate and complete tasks efficiently. For example, one user mentioned that they were able to quickly learn the system and start using it without extensive training.
  • Comprehensive Features: Centricity EMR offers a wide range of features that cater to various clinical needs. Users appreciate the availability of tools for managing patient records, scheduling appointments, ordering tests, and generating reports. For instance, one user highlighted the system's robust functionality for managing patient allergies and medications.
  • Strong Support: Centricity EMR provides reliable customer support, ensuring users have access to assistance when needed. Users have praised the responsiveness and helpfulness of the support team, which has been instrumental in resolving issues and providing guidance. For example, one user mentioned that they received prompt and effective support when encountering a technical glitch.
  • Slow Performance: Users often report slow loading times and lag, which can be frustrating and impact workflow efficiency. For example, some users have described the system as "sluggish" and "unresponsive," making it difficult to navigate and complete tasks promptly.
  • Limited Customization: The system's lack of customization options can be a major drawback for some users. For instance, users may find it difficult to tailor the system to their specific needs and preferences, leading to a less efficient and user-friendly experience.
  • Clunky Interface: The interface can be cumbersome and difficult to navigate, especially for users who are accustomed to more intuitive and user-friendly systems. For example, some users have reported that the system is "cluttered" and "confusing," making it challenging to find the information they need.
  • Poor Reporting Capabilities: The reporting features are often criticized for being limited and difficult to use. For example, users may find it challenging to generate the specific reports they need, which can hinder their ability to analyze data and make informed decisions.
  • Lack of Mobile Functionality: The lack of robust mobile functionality can be a significant drawback for providers who need to access patient information on the go. For example, users may find it difficult to access patient charts or enter notes from their mobile devices, which can be inconvenient and inefficient.

Key Features

  • Appointment Management: Schedule appointments, check for at-risk patients and manage specialty equipment and exam rooms. Scheduling can be handled almost entirely automatically, maximizing the amount of exam room and equipment usage while reducing no-shows with patient reminders. 
  • Health Analytics: Helps recognize patient patterns and give health organizations an idea of how they stack up compared to other practices. These analytics also include population health, which aims to improve health outcomes of a group of individuals. 
  • E-Prescribing: This tool allows physicians to send refill requests to pharmacies while checking for drug-to-drug or drug-to-allergy interactions based on the patient’s diagnosis and current medication. Reduces the risk of medication errors and allows medication tracking. 
  • Billing Management: It helps with the billing and payment process, automatically sending out invoices and upcoming payment notifications to patients. Claims are automatically scrubbed of any coding errors before being submitted, leading to higher first-time acceptance rates and faster reimbursement. 
  • Handwriting/Voice Recognition: Use handwriting and voice recognition tools to make charting and reporting quick and easy. Users can use real-life terminology rather than specific codes as the software adapts to their practice style. 
  • Self-Service Portal: Patients and physicians can both access the patient portal to communicate with one another remotely. Patients can use the portal to manage appointments, make payments and more, while physicians can save internal notes and send out alerts to their patients. 

Pricing

License/Subscription Cost
  • On-premise: One-time license fee, including an upfront fee to own the software and another one-time cost for installation and implementation
  • Cloud-based: Subscription-based pricing model — per user, per month — plus a one-time fee for installation and implementation
Maintenance Cost
  • Cost is not included with the subscription fee
  • Annual support and maintenance costs are charged based on specific contract terms
Installation/Implementation Cost
  • Cost is not included with the subscription fee
  • Price will vary depending on how frequently the workstations are executing the application and the level of support that’s provided
Customization Cost
  • Customization cost will vary based on the complexity of the user’s needs and functional requirements
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is not included with the subscription fee
  • Cost is determined based on the amount and type of data being migrated
Recurring/Renewal Costs
  • On-premise: Annual fees for renewal and maintenance are to be paid in addition to the upfront cost along with any upgrades or added features
  • Cloud-based: A recurring monthly fee is charged, typically including maintenance, training and support services, remote monitoring, and any upgrades chosen
eClinicalWorks
eClinicalWorks
Start Price
$300
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked eClinicalWorks

The core functionality of eClinicalWorks is suitable for most medical practices and comes at a fair price. However, many users felt that they were oversold on the product by the sales team. Many users complained of difficulty using the features they needed, and felt that the system interface made it difficult to navigate. Users reported issues with system bugs and were unable to receive sufficient support from the support team to rectify the issues they experienced, despite access to 24/7 support. Some users noted that customer support is outsourced and complained that a language barrier made it difficult to communicate. Ultimately, eClinicalWorks is best suited for small practices with basic EHR needs, though it may take users a few days to learn the system.

Pros & Cons

  • Functionality: The system offers the core features that medical practices need, according to nearly 80% of reviews that discuss the system’s base functionality.
  • Price: Though only mentioned in less than a quarter of all reviews, 60% of users who discussed cost in their reviews felt that the system was priced fairly.
  • User Interface: While some users mentioned the intuitive design, the interface displays many features at once that make it confusing and difficult to navigate, according to nearly 55% of users who mentioned the interface in their review.
  • Complexity: The system requires multiple clicks for navigation, adds unnecessary layers of complexity and some users reported implementing their own workarounds to improve the system, as noted in 75% of reviews that discuss the system’s usability.
  • Integration: While some users enjoyed the ability to customize the platform with add-ons and integrations, more than 87% of reviews that discuss integrations complained that the integrations are difficult to implement and aren’t always successful.
  • System Errors: The vendor takes too long to implement software updates, resulting in bugs, inaccuracies and system downtime, as reported by nearly 95% of users who mentioned system updates in their review.
  • Customer Support: Support is available 24/7; however, users often struggled to communicate with the support team, citing problems with the support experts not knowing the answer to their questions or simply not responding to their inquiry, according to nearly 95% of users who mentioned customer support in their review.

Key Features

  • Virtual Assistant: “Eva,” eClinicalWorks EHR’s virtual assistant, allows providers to view a patient’s progress notes, flowsheet or account balance. The virtual assistant can also review patient history, compare notes side-by-side and book appointments in addition to offering educational videos and other helpful resources. 
  • Telemedicine: eClinicalWorks telemedicine solution allows patients to schedule online appointments with their clinicians from home or in the office. Providers and patients can consult with medical experts around the world using the healow Virtual Room. 
  • Scheduling: The scheduling tool allows users to add new patients, look up existing patients, search appointments and manage scheduling requests. Users can also manage the scheduling of resources and specialty equipment for clinicians like doctors, nurses and other providers. 
  • Device Integration: eClinicalWorks integrates with devices like ECG, EEG, etc. within the web browser. The data collected is structured to capture current and past results, complete trend analysis and create flowsheets. 
  • Hospital Interoperability: This involves data being shared between multiple clinics or a hospital’s different departments. This particular EHR allows communication with any radiology vendor or RIS system which supports HL7 messaging. Comparing and analyzing this data leads to greater population health. 
  • Revenue Cycle Management: When it comes to billing, hundreds of features for RCM are available through eClinicalWorks, including credentials, insurance verification and analytics. 

Pricing

License/Subscription Cost
  • On-premise:
    • License fee includes a one-time fee per user plus additional implementation fees
    • Fees for supplemental monthly support and maintenance cost is calculated per user
  • Cloud-based:
    • Recurring subscription fee based on a per user, per month basis, including a hosting and implementation fee
Maintenance Cost
  • On-premise: Additional fee applies for maintenance
  • Cloud-based: Maintenance cost is included in the service fees upon purchase
Installation/Implementation Cost
  • On-premise:
    • Additional implementation fees charged for over 9 users
    • Travel and airfare costs are billed separately
  • Cloud-based:
    • No star-up or initial implementation costs
    • Additional implementation fees are charged for over 9 users
Customization Cost
  • Varies depending on user's functional requirements
Data Migration Cost/Change Management/Upfront Switching Cost
  • Free data conversion from existing EHR to eClinicalWorks
  • No upfront or switching cost when changing EHRs
Recurring/Renewal Costs
  • On-premise: Cost includes monthly support and maintenance along with hosting fees
  • Cloud-based: Cost equals the monthly subscription fee which includes maintenance, hosting and implementation fees
CentralReach
CentralReach
Start Price
$50
Per Employee, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked CentralReach

CentralReach provides a robust suite of business management tools that most users find useful for their practice. Its features support critical management tasks that help users organize and streamline their processes. Its scheduling feature is quite useful for a majority of the users. However, users have to go through many steps to get to the feature they want. It does not let users create notifications for documents about to expire. Users have to frequently readjust appointments as it doesn’t always save entered notes.

Pros & Cons

  • User Friendly: The system is easy to use and intuitive, as noted by approximately 78% of users who mention the system’s usability.
  • Functionality: CentralReach offers a robust suite of successful business management tools, as reported by 52% of the users who mention the product’s functionality.
  • Customizations: About 83% of users noted that this system is easy to customize as per their business’s needs.
  • Support: Support for the system can be slow, with some users noting that their support can be time-consuming, as reported by 60% of users who mention support.
  • User Interface: About 78% of users who mentioned the platform’s interface noted that it was easy to navigate through.
  • Reporting: Nearly 40% of the users who mention the reporting feature said it is very not very useful and does not make them efficient.
  • Learning Curve: The learning curve is quite steep and can be difficult, according to 83% of reviewers who mention learning how to use this software.
  • Downtime: Almost 100% of the users who mentioned software downtime and updates state that the downtime is quite frequent, and data cannot be accessed during updates and maintenance, slowing down productivity.
  • Advanced Features: The advanced features of CentralReach have many problems and slow processes down, as mentioned by 87% of the users who talked about advanced offerings.

Key Features

  • Human Resources: Effectively manages employees and tracks time-off requests, benefits and distributed assets.  
  • Secure Communication: Helps healthcare professionals securely communicate with staff members and clients through an internal electronic mail system and chat messenger.  
  • Improve Client Experience: Enhances client-provider communication, giving clients access to an account to view their clinical records, schedule, invoices and more.  
  • Viewing Options for Appointments: Allows viewing of exactly what you need with integrated systems. Syncs clients and staff in one simple view tool.  
  • Integration with Payroll and Billing: Coded appointments make billing and claims an effortless process. Once an appointment is converted to a timesheet, the payroll and claims process has already begun.  
  • Data Collection and Reporting: Improve efficiency and grow the medical practice using CentralReach’s software before, during and after appointments.  
  • Code and Customize to Track and Grow: Customizable rate codes make payroll simple and seamless. Assign staff codes based on pay rate, performance and hours worked.  
  • Track Claims for Clients: Makes every stage of billing with the advanced system designed for AMA professionals. Matches each appointment with a specific authorization and billing codes, thus making generating claims very easy. 
TherapyNotes
TherapyNotes
Start Price
$40
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked TherapyNotes

Stepping into the bustling world of mental health practice management software, TherapyNotes emerges as a prominent contender, lauded for its user-friendly interface and comprehensive features. Feedback from users over the past year paints a picture of a platform that streamlines administrative tasks, allowing practitioners to dedicate more time and energy to their clients. The software's scheduling tools, billing features, and secure communication channels have received consistent praise for their ease of use and effectiveness in optimizing workflows.

While TherapyNotes shines in its core functionalities, some users have noted the absence of a reporting dashboard and limited third-party integrations as areas for potential improvement. However, the software's strengths in facilitating efficient scheduling, secure client communication, and streamlined billing processes appear to outweigh these limitations for many users. The platform's emphasis on ease of use and affordability further distinguishes it from competitors, making it an attractive option for solo practitioners and small to medium-sized practices seeking a comprehensive yet cost-effective solution.

TherapyNotes appears to be an ideal fit for mental health professionals who prioritize a user-friendly experience and value a robust set of features that address the essential aspects of practice management. Its intuitive design and focus on core functionalities make it particularly well-suited for those who prefer a streamlined approach to managing their practice, allowing them to focus on what matters most—providing quality care to their clients.

Pros & Cons

  • Streamlined Notes: The platform offers multiple note templates, which can be customized to fit individual workflows and preferences. This feature can save clinicians time and effort when documenting sessions.
  • Integrated Billing: TherapyNotes includes features for managing billing tasks, such as generating invoices and processing payments. This can simplify the billing process for mental health professionals.
  • Appointment Scheduling: Users can manage their schedules and appointments directly within the platform. Clients can also request appointments online, which can streamline the scheduling process.
  • Client Portal: TherapyNotes provides a secure client portal where clients can access their records, schedule appointments, and communicate with their therapists. This can improve communication and engagement between therapists and clients.
  • Telehealth Capabilities: The platform offers telehealth features, allowing therapists to conduct virtual sessions with clients. This can be a convenient option for clients who are unable to attend in-person appointments.
  • Limited Customization: Users have expressed frustration with the lack of flexibility in tailoring the platform to their specific workflows and preferences. For example, customizing intake forms or treatment plans to align with unique practice needs can be challenging.
  • Billing Challenges: Several users have reported encountering difficulties and a learning curve associated with the billing features, particularly electronic claim submission and managing insurance reimbursements.
  • Customer Support Concerns: Some users have shared feedback regarding occasional delays or challenges in obtaining timely and effective assistance from TherapyNotes customer support, especially during peak hours or with complex technical issues.

Key Features

  • Calendar: Schedule one-time or recurring appointments, access appointment-related notes and send automated reminders to patients. Organize the calendar according to clinicians, specific clients or certain practice locations. Offers a personal to-do list with treatment plans, notes, administrative documents and more. 
  • Electronic Records: Enables quick documentation and notes with speech-to-text software, built-in templates and searchable diagnosis codes. Also gives physicians immediate access to patient records and notes. 
  • Billing: Handles every step of the billing process, including insurance eligibility verification, claim submission and payments. Claims can be automatically swept of any mistakes or coding errors. Supports generating superbills with all necessary information for prompt reimbursement. 
  • Credit Card Processing: Deposit funds automatically to a bank account with the integrated payment processing system. Keeps cards on file for any missed appointment fees or future transactions. 
  • Client Portal: Patients can manage appointments themselves using TherapyPortal on their mobile device. Physicians can communicate with their clients remotely by exchanging messages, video chatting, adding notes and more. Includes configuration of color scheme, logo and welcome message. 
  • Telehealth: Physicians can meet clients online for convenient video sessions. Sessions are encrypted and integrated into TherapyNotes and the patient portal. 
  • Scheduling: Schedule appointments and manage tasks on the to-do list for higher efficiency by connecting the to-do list to records, notes and billing. With quick appointment scheduling, it also allows customization of the calendar view and mobile calendar sync. 
AdvancedMD EHR
AdvancedMD EHR
Start Price
$729
Per Provider, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked AdvancedMD EHR

While some users were happy with the systems integration and customization capabilities, far more users were extremely dissatisfied with other aspects of the system. A significant number of reviewers felt that the sales representatives misled customers noting that they lost money after implementing AdvancedMD and commenting that many features lacked the functionality that they required. Though the add-ons allow users to customize the system, many users complained that the add-ons come at a steep price, making them prohibitive to many users. Users also complained that they were surprised by hidden fees after implementation and felt that customer service was rude and unwilling to help when they called for support. A small number of reviews also noted that upgrades to the system frequently caused downtime and reported discrepancies in their billing that affected customers. While many of the reviews were negative, AdvancedMD remains a popular EHR solution. Due to its high price and difficulty to learn, it is best suited to large practices with the budget for necessary add-ons and internal technical support that is available to help ensure everyone who needs to can use the system.

Pros & Cons

  • Customization: Of the reviews that mentioned the system’s customization, more than 65% were happy with the customizations available as add-ons to the system.
  • Integration: Though only mentioned in 10% of reviews, 85% of those reviews felt the system successfully integrated with their other medical software.
  • Streamlined Patient Scheduling: AdvancedMD EHR offers tools to simplify appointment scheduling, including online self-scheduling for patients, automated appointment reminders, and waitlist management. The platform also facilitates efficient scheduling for multiple providers and locations.
  • Comprehensive Medical Billing: The system provides robust medical billing features, such as claims scrubbing to reduce errors and denials, electronic remittance advice, and integrated payment processing. AdvancedMD EHR also offers tools for managing patient billing, including payment plans and online bill pay.
  • Customizable Templates and Workflows: Users appreciate the ability to tailor the system to their specific needs. AdvancedMD EHR allows for the creation of custom templates for clinical documentation, as well as the ability to design unique workflows to optimize efficiency and meet the requirements of different specialties.
  • Telehealth Capabilities: The platform facilitates virtual care through integrated telehealth features. AdvancedMD EHR enables secure video consultations, allowing healthcare providers to connect with patients remotely and expand access to care.
  • Practice Management Tools: AdvancedMD EHR goes beyond clinical documentation and billing to offer comprehensive practice management tools. These include features for managing patient records, tracking referrals, generating reports, and overseeing financial performance. The system also provides tools for staff management and communication.

Key Features

  • Mobile Focused, Cloud-Based: The product is built for mobile (but is desktop-ready), and delivered by the cloud, meaning you can save on implementation and maintenance costs. 
  • E-Prescribing: Doctors can quickly ship medication prescriptions across practices and pharmacies. This feature is also HIPAA, MACRA and MIPS compliant. 
  • Patient Portal: An advanced patient portal will allow patients to log in and manage their medical and health records from any device. 
  • Regulation Compliant: Compliant with HIPAA, MACRA and MIPS, the application will ensure your practice meets stringent compliance standards. 
  • Handwriting Recognition: Doctor handwriting can often be garbled or hard to understand. This software can read and translate some of the most difficult handwriting into text — especially useful for prescribing information. 
  • Physician Dashboard: A robust dashboard geared towards physicians makes it easy for prescribing doctors to pull up patient treatment history and medical information. 
  • Secure Document Exchange: This feature keeps patient information both secure and easily transferable. This can include patient health data, prescriptions and more. 

COMPARE THE BEST Urgent Care EMR Software

Select up to 2 Products from the list below to compare

 
Product
Score
i
SelectHub’s Analyst Rating is based on data from our 400+ point analysis of Urgent Care EMR Software, user reviews, and our own crowd-sourced data from our free software selection platform. Scores are periodically updated via ongoing selection projects and user activity within our platform.
Start Price
Free Trial
Company Size
Deployment
Platform
Logo
EpicCare
$10,000
Annually, Quote-based
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
EpicCare
Cerner
$25
Per Feature, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Cerner
WebPT
$99
Per User, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
WebPT
Practice Fusion
$149
Per Provider, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Practice Fusion
NextGen Enterprise
$600
Per Provider, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
NextGen Enterprise
Centricity EMR
$500
Per User, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Centricity EMR
eClinicalWorks
$300
Per Provider, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
eClinicalWorks
CentralReach
$50
Per Employee, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
CentralReach
TherapyNotes
$40
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
TherapyNotes
AdvancedMD EHR
$729
Per Provider, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
AdvancedMD EHR

All Urgent Care EMR Software (110 found)

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iSalus

by iSalus Healthcare
iSalus
iSalus is a cloud-based electronic health records (EHR) solution that offers practice management and billing services. Its adaptable platform is accessible from any location with internet access, making it convenient for doctors to manage appointments, patient information, and financial data. The system is designed to accommodate the unique workflows of various medical specialties, including nephrology, neurosurgery, and pain management. iSalus is particularly well-suited for small to mid-sized practices seeking a comprehensive and user-friendly solution. Its robust features streamline administrative tasks, improve billing accuracy, and enhance patient care. Some notable features include chronic care management, remote patient management, and a billing system that boasts a 98% first-submission claim rate. The software starts at $149.00 per month, per user, making it an affordable option for practices of all sizes. For a precise pricing quote tailored to your specific needs, it is recommended to reach out to SelectHub.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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gGastro

by Modernizing Medicine
gGastro
gGastro from Modernizing Medicine is a health records and practice management suite focusing specifically on gastroenterological practices. It allows for in-depth record-keeping, endoscopy report writing and MIPS tracking. It utilizes GIQuIC and other gastroenterology registry reporting methods. It has modules for patient interaction and analytics, both clinical and operational.It is deployable on the cloud or a localized server. It has mobile apps for quick, easy and remote access of patient and practice information.
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Oracle Ambulatory EHR

by Cerner Corporation
Oracle Ambulatory EHR
Oracle Ambulatory EHR (formerly Cerner Ambulatory) is an electronic health record system designed specifically for outpatient care settings such as physician practices, clinics and ambulatory surgery centers. It excels in digitizing clinical workflows like patient registration, appointment scheduling, billing, claims management and ePrescribing.It’s particularly strong in clinical documentation, scoring higher than competitors like AdvancedMD and eClinicalWorks, thanks to features that facilitate tasks such as scanning paper documents, electronic signatures and patient reminders?.Since the platform lacks a substantial volume of user reviews, there isn't enough detailed feedback on user satisfaction or specific experiences. Potential users may need to rely more on case studies, analyst insights and demos to understand how it fits their requirements.Pricing is customized based on your practice's size and requirements, with no free trial available. Prospective buyers must contact the vendor for a personalized quote.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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WellSky

by WellSky
WellSky
WellSky, formerly Interactant, offers an integrated platform that serves acute care, inpatient rehabilitation, behavioral health and extended care providers. It provides end-to-end support for financial, operational and clinical processes while easing documentation burdens and ensuring compliance. It allows for revenue cycle automation, financial management, billing, resource costing and reimbursement. Multisite providers can leverage their consolidated reporting inclusions and scale as needed. It also helps home care agencies improve coordination with patients and streamlines tasks while increasing efficiency and profits.
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Acumen Epic Connect

by Acumen Physician Solutions
Acumen Epic Connect
Acumen Epic Connect, developed by Acumen Physician Solutions, is a sophisticated software designed to streamline the management of electronic health records (EHR). This platform is particularly well-suited for healthcare providers and organizations seeking an efficient way to handle patient data, scheduling, and billing within a unified system. The software stands out for its ability to integrate seamlessly with existing healthcare systems, offering significant benefits such as improved patient care through better data management and enhanced operational efficiency. Among its popular features are customizable workflows, comprehensive data analytics, and robust security measures, all of which contribute to its appeal among healthcare professionals. When compared to similar products, users often highlight Acumen Epic Connect's user-friendly interface and the responsive customer support as key advantages. Pricing considerations for the software typically involve a range based on the size of the practice and the specific features required, with payment options that can accommodate varying budgetary needs.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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MEDHOST

by MEDHOST
MEDHOST
MEDHOST provides a comprehensive suite of healthcare management software solutions, including an Electronic Health Records (EHR) system designed to support the operational and clinical needs of hospitals and healthcare facilities. This software is particularly well-suited for healthcare providers looking for an integrated approach to patient care and hospital management, offering a seamless experience for both clinicians and administrative staff. Among its key benefits are improved patient safety, enhanced communication across departments, and streamlined workflows, which collectively contribute to better patient outcomes. Popular features of MEDHOST include its intuitive user interface, robust data analytics, and customizable modules that cater to various specialties. When compared to similar products, users often highlight MEDHOST's reliability and the supportive customer service as distinguishing factors. Pricing for MEDHOST can vary based on the specific needs and size of the healthcare facility, typically involving a subscription model that may include upfront costs for implementation and ongoing fees for support and updates.
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Infor Cloverleaf

by Infor
Infor Cloverleaf
The Infor Cloverleaf Integration Suite is a data integration platform for healthcare companies. Its engine allows the synthesizing of data from both internal and external data sources, data translation and reporting through a browser-based user interface with widgets and dashboards. It uses API and web connectors to integrate with databases like SQL Server and web applications like Java scripts. It supports cloud-based or on-premise deployment.It is deployable on Windows and Linux systems, with mobile apps that provide access to its global monitor for reporting. It promotes secure interoperability and data formatting at scale using industry standards such as HL7 FHIR. It lays the groundwork to integrate clinical operations among providers, HIEs, ACOs, medical labs, ISVs and OEMs.
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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AntWorks Healthcare

by AntWorks Healthcare
AntWorks Healthcare
AntWorks Healthcare is a cloud-based EHR system built for health organizations of various sizes and specialties, from private practices and medical centers to hospitals and specialty clinics. It helps out physicians by giving them access to medical records, diagnostic data and more during the point of care.Health facilities use this to increase their revenue while improving the quality of patient care and treatment they provide. It allows healthcare professionals to spend more time with patients and less time dealing with time-consuming administrative and clerical tasks.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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MediSYS

by MediSYS
MediSYS
MediSYS provides cloud-based software and in-person or remote services to assist healthcare organizations with managing records, interacting with patients, monitoring finances and adhering to government regulations. AI capabilities and automated processes reduce staff workloads to promote increased patient engagement.Offering an all-in-one product or pick-and-choose modules, the vendor tailors its offerings to the needs of individual healthcare providers.
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Genesis Chiropractic

by Billing Precision
Genesis Chiropractic
Genesis Chiropractic is an ONC-certified, cloud-based software for general and specialty chiropractic health organizations. It offers all-in-one inclusions for data storage, scheduling, patient engagement, visit documentation and financial management. It is accessible from any device with a web browser.In addition, this vendor offers financial services. Users can outsource billing and claims processing to focus on providing care instead of administrative work. Chiropractors starting their first practice are eligible for Kickstart, a three-year payment plan.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Fox Meadows Software

by Fox Meadows
Fox Meadows Software
Fox Meadows Software is a medical records and operations management tool. It offers records conversion and digitization, billing management, patient scheduling and patient engagement. A patient portal enables doctor-patient communications, appointment scheduling, e-prescribing and more. It offers both cloud and on-premise options. Support staff can assist with implementation, data conversion and even Meaningful Use certification.
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Intergy

by Greenway Health
Intergy
Intergy by Greenway Health is a medical billing and practice management platform designed for healthcare providers of all sizes. It helps streamline workflows, enhance billing accuracy, and improve compliance with HIPAA and HL7 standards.Key features include batch claim generation, claim scrubbing, automated payment posting and advanced reporting capabilities, helping practices reduce denials and optimize revenue cycle management.Its flexibility and robust analytics make it especially valuable for practices transitioning to value-based care models like MIPS.Its ability to handle complex billing scenarios and provide actionable insights has helped practices like Sammartino Ophthalmology and HealthLinc streamline their operations and improve financial outcomes.Pricing is tailored to the specific needs of each practice.Our Research Process for IntergyThough we couldn’t get trial access, we were able to compare the system against competitors like athenaOne using our Jumpstart Platform.We also went through case studies and infographics available on the vendor’s website, and went through tutorial videos on YouTube to see how the system works. Read on to discover our findings.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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PrognoCIS

by Bizmatics
PrognoCIS
PrognoCIS provides both cloud-based and locally hosted systems to meet general practice and ambulatory specialty medical care settings’ needs. It provides customizable templates that allow physicians to tailor their workflow per their specific needs and requirements. It is compatible across all devices and includes telemedicine, medical credentialing, e-faxing and texting. It seamlessly integrates with PrognoCIS EHR and allows for quick and easy billing management.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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QuickMAR

by Med Management Technology
QuickMAR
QuickMAR, a PointClickCare product, is a cloud-based medication management and delivery solution. It is designed to assist extended care providers, such as assisted living and group home facilities, with medication distribution, documentation and reporting.It interfaces with pharmacies to directly connect healthcare organizations to preferred medication vendors.
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Dr. Pad

by IMEDI Systems
Dr. Pad
Dr. Pad is a mobile health care application that streamlines daily tasks for doctors and staff. It simplifies record-keeping by offering easy access to information and visit details. It also helps doctors and medical offices schedule appointments and process payments.The platform meets HIPAA regulations for patient privacy by providing secure login options for multiple users across clinics. It offers a free plan, a paid plan and a cloud subscription option that offers automatic syncing across devices.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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NOSH EMR

by Michael Chen
NOSH EMR
NOSH, or New Open Source Health, ChartingSystem is an open-source clinic and record management platform. Its simple but customizable approach lets physicians organize their practice exactly as they see fit. It allows for scheduling, patient recording and charting, communications, messaging, supply management and more. A care timeline showcases patient encounters in an intuitive, chronological order. A modest Github community provides some support, both for user questions and expanding functionality by coding. It is self-hosted, with four login types for providers, assistants, billers and patients. Integrations with third-parties for faxing and e-prescribing are available, at a cost.
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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TaskMaster Pro

by TMP Technologies
TaskMaster Pro
TaskMaster Pro is a tracking system for waiver (HCS) and ICF programs. It is web-based and automates quality assurance processes to facilitate regulatory compliance. It supports direct care professionals in managing compliance requirements and improving reporting accuracy. It ensures that information flows are dynamic and orderly, enabling improved operations and client care. It helps reduce documentation costs by correcting, managing and printing paper records. It automates delegations, ensures timely services, documents delegations and handles billing and service documents. Client documentation and automated workflows result in higher case management ratios. It helps improve cash flows by decreasing billing time with clean logs. It also includes secure communication, planning, medical modules, service delivery, client budgets, billing waivers, scheduling, human resource capabilities, attendance tracking and more.
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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WRS Health

by WRS Health
WRS Health
WRS Health offers an integrated web-based solution for medical practices. It streamlines clinical, business and patient workflows, allowing doctors and other medical professionals to focus on patient care. It provides customized billing, transcription, bookkeeping and clinical compliance services. It comes pre-loaded with templates for different medical specialties. Initial visits and follow-ups are enabled by content organization and workflow. It has a six-tier EHR content module that has disease templates and global visit templates. It has customizable electronic superbill with ICD/CPT codes for every discipline.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Office Practicum

by Connexin Software
Office Practicum
Office Practicum is an end-to-end cloud-based solution dedicated to pediatric clinics to effectively coordinate patient care and streamline day-to-day operations. It efficiently manages patient charting, documentation, scheduling, billing, payment and communication workflows from any device. Pediatricians and nurses can easily access in-depth patient data and automate documentation. They can provide better care with vaccination and medication management, e-prescribing, telemedicine and population health engines. It handles the entire patient flow — starting from patient scheduling, registration and intake to e-prescribing, status tracking, payment processing and follow-ups. It also provides surveillance, screening and triage call protocols. In addition to optimizing practice workflows to see more patients, it can maximize cash flow using its claims and payment management modules. It provides data-driven reports and visualizations on different practice areas. It also offers HIPAA, SOC and PCI compliance with a secure AWS environment and encrypted communication and payment. Users can enrich its functionality with several preset and third-party integrations.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
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Deployment
Cloud On-Premise
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4medica

by 4medica
4medica
4medica is a cloud-based medical software solution for lab orders management, MPI creation and interoperability. It connects labs, pathology and imaging centers with other healthcare providers to create a real-time, 360-degree view of patient records. MPI management helps eliminate redundant patient information to create a single master file. Address normalization ensures accurate and timely testing results delivery.It includes RCM capabilities and add-on services for billing and insurance compliance. Denial consultants assist with identifying past claims errors to avoid future mistakes and rectify inaccurately denied reimbursements.
Cost Breakdown
$100 - $500
Company Size
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Deployment
Cloud On-Premise
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Buyer's Guide

Urgent Care EMR Software Is All About Improving Patient Care Delivery 

By Kashish Arora, Technical Content Writer at SelectHub

Urgent Care EMR BG Intro

Paper-based record-keeping hinders health organizations’ growth opportunities due to limited communication, accessibility, integration and file-storage functionalities. Since urgent care EMR offers a wide range of office improvement tools, practices looking to increase staff productivity and care coordination can benefit from implementing this solution.

Executive Summary

  • View patients’ complete medical histories, including treatment plans, allergies, medications and blood type using personalized dashboards and patient portals.
  • Reduce patient care staff’s clerical burden by automating daily administrative tasks such as appointment scheduling, billing and records management.
  • Accurately track and share treatment plans with other physicians using an internal communication network for safe and secure information exchange.
What This Guide Covers:

What Is Urgent Care EMR Software?

Urgent care EMR software is a comprehensive toolkit to streamline daily organizational and clinical workflows. It provides admin staff and physicians with a customizable system to store, review and edit patient information systematically and safely.

Primary Benefits

When choosing a new product for your company's application requirements, determining how it will help you reach your long-term goals is essential.

Benefits of Urgent Care EMR

To help you identify them and understand how urgent care EMR systems help brands scale their businesses, we have combined a list of primary benefits you must know about before you finalize your purchase decision. Take a look:

Save Space

Paper charts can take up a lot of space. And as they keep growing, finding extra space for safe storage can get challenging and daunting for health care organizations and individual practitioners. Documentation functionality works exceptionally well in these situations. They help you use this limited space for other crucial tasks and enable massive cost savings on office supplies and similar expenditures.

Create Legible Notes

Health care professionals who’ve been in the medical industry for a decade now know how difficult it can be to read handwritten notes and charts. Admin staff and providers are usually so fast-paced that notes written from their end are barely legible. Since EMR implementation eliminates these problems permanently, data is no longer written manually but typed, ensuring complete accuracy and information completion.

As per a Journal of Medical Internet Research report on the value of EMRs for hospital care, EMRs improve care quality through direct communication, streamlined workflows and informed treatment.

Improve Prescription Processes

Getting a dozen callbacks from pharmacies each day can be nerve-wracking. And while these conversations are mainly to clarify dosage quantities, drug allergies and salt reactions in detail, having an electronic system to communicate directly will eliminate the need to hire an additional assistant for these tasks.

Enhance Coding

Accurate coding accelerates reimbursement, freeing up staff and physicians’ important time to work on other vital day-to-day tasks. Since proper coding and compliance recuperates initial costs, appropriate management of these tasks improves reimbursement, office productivity, administration workflows and overall efficiency.

Key Features & Functionality

Urgent Care EMR Software Categories
Patient Scheduling

Enable front desk staff to manage appointment scheduling with ease and efficiency. Confirm, cancel and reschedule patient appointments with a couple of clicks on the calendar.

Use color-coded brand-friendly labels and personalized widgets to identify the available, blocked and overbooked slots. View individual patient files to check, review and collect balance and copays.
Customizable Dashboard

Check outstanding tasks along with emergency and critical cases with a single click on your dashboard. Edit and review multiple files on the same window to save time doing them manually.

Streamline your daily tasks using a centralized system with up-to-date and accurate clinical data ready for you to view and update from anywhere across the globe.
Billing and Coding

Offer improved care delivery services using an automated billing and coding system to generate superbills electronically. Enable swift data access to coders by creating a collaborative environment through seamless data transfers among multiple departments and practices.
E- prescribing

Enable prompt prescription routing and management using an electronic prescription module. Provide physicians with a safe platform to prescribe scheduled medicines and refills with an additional feature to send them to pharmacies directly.

This functionality collects and monitors electronic prescriptions minutely to ensure there are no eligibility errors, invalid entries and missing information.
Documentation

Enter, store and maintain individual patient data using an electronic documentation module. Fewer errors on patient records enable quick assessment and review, giving extra time to both staff and physicians for other crucial tasks.

Comprehensive and up-to-date documentation facilitates ease in attending to multiple patients every hour along with updating the files with newer information using an automated functionality.
Bed Management

Empower admission and admin staff to look over bed availability quickly. View booking records to have operational awareness of bed statuses.

Reduce bed turnover time using an electronic tracking system for prompt and easy bed management.

Software Comparison Strategy

To power through difficult times in a competitive market, choosing a product that accommodates your application requirements and assists you with scaling your developing business is essential. Since you cannot make mistakes at this point of the process, understanding the right way to go ahead is the only method that can make your purchase successful.

According to a Research and Markets study report, the global hospital EMR market will reach $25.65 billion by 2027, growing at a CAGR of about 7.2%.

Urgent Care EMR Growth

Product evaluation is an ideal way to understand an application’s strengths and weaknesses. For this, you need to draw out comparisons among the shortlisted systems so you can get your hands on the right software.

Take a look at the following points to ascertain how you can compare and analyze the products with a systematic approach:

  • One of the first steps on this journey is to comprehend your current business problems completely. This includes identifying your company’s problem areas and analyzing them in detail. You can acquire this set of information by relying on your employees' feedback and talking to your department heads point by point.
  • Check the application’s mobile and desktop operating system compatibility.
  • Building a list of features is another critical step you must not overlook. This list should entail everything you want the new system to have. Additionally, you must also incorporate functionalities that aren't mandatory but can be helpful.
  • Identifying your company’s available capital can work as a yardstick in determining your spending capacity for this purchase. Since budgeting enhances the purchasing strategy, effectively analyzing this area of your business is crucial to the success of your decision-making process.

Cost & Pricing Considerations

Basing your final decision on price points may not be the best thing to do, but considering product costs definitely holds paramount importance in helping you make the right choice.

When looking into systems lying at your budget’s lower end, be aware of the fact that they may not be able to support your company’s expansion and gradual growth. Since software buying is a substantial investment, putting your money into a product that offers you future security and long-term support is crucial.

Read ahead to understand how vendors price applications and what you must keep in mind while buying them:

  • Numerous EMR applications come with additional charges that vendors don’t discuss forthrightly. If you have encountered this problem previously or fear experiencing it in the future, the most effective way to manage it is through direct communication. Reach out to software vendors to verify how much the whole package actually costs to make your decision wisely.
  • Even if you have paid a substantial amount of money to buy a new application, the possibility of you paying extra maintenance charges every year still exists. Since this can lead you to misfortunes and troublesome situations, discussing these minute details ahead of time can save you from placing your cash in the wrong product type.
  • How you deploy your system impacts pricing. An on-premise solution will likely cost you more upfront — between hardware, IT and licensing fees — whereas cloud platforms typically require a monthly subscription fee for vendor-handled servers and maintenance. However, monthly subscription fees — especially per user subscriptions — add up and can cost you more in the long run.

The Most Popular Urgent Care EMR Software

No health care practice or organization can expect to deal with a dozen daily tasks all by themselves. Since there is plenty to look after regularly, finding time to do everything manually while attending multiple appointments each hour can be extremely complex and daunting.

The best solution to this problem is buying a product that helps you automate your daily tasks and brings efficiency to your company. However, since there are so many different applications available on the market, finding the right one may seem challenging to you.

To help you find the right product or go closer to what an ideal solution looks like, we have combined a list of the most popular EMR software solutions.

Note: The below-mentioned products are the overall top-ranked EMRs. They are not necessarily specifically catered to urgent care needs.

athenahealth

As a cloud-based solution, athenahealth enables seamless remote care delivery in a digital environment using the telehealth functionality. It offers a wide range of automation features, including scheduling, reporting, documentation and interoperability.

athenahealth

Use athenahealth’s e-prescribing module to send prescriptions to pharmacies directly.

User-friendly and intuitive, it facilitates tools to increase patient engagement via patient portals and health analytics.

Cerner Ambulatory

Cerner Ambulatory offers an expansive range of electronic features to streamline daily admin workload and improve the front desk’s cognitive abilities. It provides robust integration features to exchange crucial medical information among staff and physicians securely and swiftly.

Cerner Ambulatory

Use Cerner Ambulatory’s personalized dashboards to view multiple patient files in a single window.

It reduces staff burden by offering an assortment of automation tools, including finance management, documentation, scheduling and customized reporting.

EpicCare

EpicCare enables health care professionals to operate with full efficiency by offering them a multitude of electronic functionalities, including revenue cycle management, scheduling, reporting and HIPAA-compliant interoperability.

EpicCare

Manage individual patient data using EpicCare’s customizable flowsheets.

It enables providers to view real-time lab test reports, treatment notes and e-prescriptions using a customizable patient portal.

 

Questions to Ask

Buying a new application is not a cakewalk. However, knowing how to pick one can be easy when you use an intelligent decision-making route. Posting the right set of inquiries from the beginning is what you should zero in on to get your hands on the right product.

Urgent Care EMR Key Questions To Ask

While asking some important questions to product vendors is what you must ideally do at this step of the process, making a point to find answers to some internal questions can make the buying procedure even better for you.

Take a look at some crucial questions you must ask yourself before getting in touch with software vendors:

  • How much cash am I willing to spend on this purchase?
  • What do my employees think of the shortlisted products?
  • How many staff members will make use of the product?
  • How will this buy help me achieve my long-term business goals?
  • Will this software help me expand my company?

Once you have detailed answers to the above questions, move on to the next process step. Since speaking with vendors ahead of time can save you from putting your money into the wrong product, have direct conversations with them to understand their product and associated services minutely:

  • Is your customer support team active and available around the clock?
  • Are there extra charges for implementing the software?
  • Do you offer free maintenance services?
  • How intuitive is the software’s interface?
  • Will my employees require training or can they pick it up independently?

In Conclusion

Choosing urgent care EMR is simple when you have a list of steps to guide you. Recollect the buying tips referenced above to pick an intelligent system. Evaluation and communication with vendors can be tedious. However, a deliberate methodology for this buy will save you time and money. We hope this comprehensive guide will assist you in picking the correct application for your organization.

Comparing a variety of EMR systems can be complex and time-consuming. Feel free to use our comparison matrix to begin your evaluation in the right direction.

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Kashish
By Kashish Arora
Technical Content Writer
Kashish Arora was a Technical Content Writer at SelectHub who specialized in developing content for accounting, EHR, EMR, practice management, patient scheduling and EPM. She holds a master's degree in Journalism from Symbiosis Institute of Media and Communication. When not writing, she eats fictional quotes, listens to Latin jazz and reweaves the missing parts of her spiritual tapestry.
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Dhanasri
Technical Research By Dhanasri Yasam
Senior Analyst
As a Senior Research Analyst, Dhanasri Yasam works in key categories like EHR, EMR, business intelligence and HR. In her role, she conducts primary research, collects and analyzes empirical data, and draws evidence-based conclusions. She also has extensive experience gathering requirements for client projects. Dhanasri holds a B-tech in Computer Science and Engineering from Dr. M.G.R. Educational and Research Institute, Chennai and an MBA in Finance and Marketing from Aurora's Business School, Hyderabad.
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Manan
Technical Review By Manan Roy
Principal Analyst
Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology.
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Ryan
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”
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