Last Reviewed: November 11th, 2024

Best Shipping Receiving Software Of 2024

What is Shipping Receiving Software?

Shipping Receiving Software (SRS) is a vital tool designed to manage and streamline the inbound and outbound flow of goods. This software provides solutions for tracking products, managing shipping information and ensuring accurate and efficient delivery. SRS is a key player in addressing logistical hiccups, reducing errors and preventing delivery delays. Core functionalities typically include tracking, managing shipments, automatic documentation, returns management, and integrations with multiple couriers. One can expect a rise in AI utilization, voice-enabled tech and enhanced predictive analytics in emerging SRS features. Industries that stand to benefit most include manufacturing, warehousing, e-commerce and any entity in the supply chain management. However, effective use of this software requires accurate data input and may face challenges adapting to sudden changes in shipping protocols. Despite such hurdles, the potent combination of operational efficiency, customer satisfaction, and costs savings makes SRS a compelling solution for all logistics-focused businesses.

What Are The Key Benefits of Shipping Receiving Software?

  • Streamlines shipping process
  • Reduces delivery errors
  • Increases customer satisfaction
  • Improves tracking accuracy
  • Aids in inventory management
  • Fosters efficient documentation
  • Enables quick returns process
  • Facilitates courier integrations
  • Offers cost savings
  • Promotes predictive analytics
Read more

Overall

Based on the latest available data collected by SelectHub for 44 solutions, we determined the following solutions are the best Shipping Receiving Software overall:

Start Price
$25,000
Annually
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Oracle Warehouse Management

Oracle Warehouse Management receives mixed reviews from users, praising its strengths in inventory accuracy and automation but criticizing its high cost and complexity. Many users find it a powerful tool for large businesses, but a less suitable option for smaller operations. One user highlights the significant improvement in inventory accuracy: "Since implementing Oracle WMS, we've seen a dramatic reduction in errors and discrepancies. We can now be confident that our inventory levels are accurate, which has helped us improve customer service and reduce costs." Another user emphasizes the efficiency gains from automation: "The automation features in Oracle WMS have freed up our employees to focus on other tasks. We've seen a significant increase in warehouse throughput and overall efficiency." However, some users find the system overly complex and expensive. One user states: "Oracle WMS is a powerful tool, but it's also very complex. We had to invest in extensive training for our employees, and we still experience occasional challenges with the interface." Another user criticizes the cost: "Oracle WMS is a significant investment, and it may not be right for all businesses. Smaller companies may find it more cost-effective to go with a simpler system." Several users compare Oracle WMS to competitors like Manhattan Associates Warehouse Management and SAP Extended Warehouse Management (EWM). They find Oracle WMS to be more robust and feature-rich, but also more expensive and complex. In this regard, one user notes: "Compared to Manhattan WMS, Oracle WMS offers more advanced features and functionality. However, it also comes with a higher price tag and a steeper learning curve." Another user compares it to SAP EWM: "Oracle WMS is more customizable than SAP EWM, but it can also be more challenging to integrate with other SAP systems." Ultimately, the user reviews suggest that Oracle Warehouse Management is a powerful tool that can deliver significant benefits for large businesses. However, its high cost and complexity may make it less suitable for smaller operations. Businesses considering Oracle WMS should carefully weigh its strengths and weaknesses against their specific needs and budget.

Pros & Cons

  • Improved Inventory Accuracy: Oracle Warehouse Management provides real-time visibility into inventory levels, which can help to reduce errors and improve accuracy. This can lead to a number of benefits, such as reduced costs, improved customer service, and increased efficiency.
  • Reduced Labor Costs: Oracle Warehouse Management can automate many tasks, such as picking and packing, which can help to reduce labor costs. This can free up employees to focus on other tasks, such as customer service or product development.
  • Increased Warehouse Throughput: Oracle Warehouse Management can help to optimize warehouse operations, which can lead to increased throughput. This can be achieved through a number of ways, such as improved picking and packing processes, better inventory management, and more efficient use of space.
  • Improved Customer Service Levels: Oracle Warehouse Management can help to ensure that products are available when customers need them, which can improve customer service levels. This can be achieved through a number of ways, such as improved inventory accuracy, reduced order processing times, and faster shipping times.
  • Enhanced Scalability: Oracle Warehouse Management can be scaled to meet the needs of growing businesses. This means that businesses can add users, warehouses, and locations without having to worry about the software being able to handle the additional load.
  • Reduced Costs: Oracle Warehouse Management can help to reduce costs by improving efficiency, reducing errors, and improving customer service. This can lead to a number of benefits, such as increased profitability, improved cash flow, and a better bottom line.
  • High Cost: Oracle Warehouse Management can be expensive to implement and maintain, especially for small businesses. This can be a significant barrier to entry for some businesses.
  • Complexity: Oracle Warehouse Management is a complex system that can be difficult to learn and use. This can lead to errors and inefficiencies, especially for businesses with limited IT resources.
  • Limited Customization: Oracle Warehouse Management is not as customizable as some other warehouse management systems. This can make it difficult to meet the specific needs of your business. You may need to work with Oracle consultants to customize the system, which can add to the cost.
  • Integration Challenges: Oracle Warehouse Management can be difficult to integrate with other business systems. This can lead to data silos and inefficiencies. You may need to invest in additional software or services to integrate Oracle Warehouse Management with your other systems.
  • Vendor Lock-in: Once you have implemented Oracle Warehouse Management, you may be locked into using Oracle products and services. This can make it difficult to switch to another system in the future. You may be limited in your options for support and training if you decide to switch vendors.

Key Features

  • Modern Warehousing: Inventory costs can be minimized through warehouse accuracy, lower safety stock levels and real-time inventory visibility. It can increase labor productivity with complete support for material handling units and system-directed activities. It also supports multichannel fulfillment that allows customers to fulfill, buy and return products from a location that works for them. 
  • Workforce Management: Workforce performance can be managed and tracked based on quantifiable goals with KPIs. Material handling goals can be set for value-added services and tasks. It helps users measure task completion time and assess productivity by workgroup and area, process type and cost center. 
  • Warehouse Intelligence: Real-time operational analysis is available through intelligent dashboards. Leverage alerts, schedules and reporting capabilities to increase inventory visibility and monitor warehouse operations. 
  • Receiving and Putaway: Businesses can gain an accurate view of their inventory through inbound receiving and putaway. Users can manage and schedule cross-docking, flow-through allocations and inbound shipments. It can book appointments by facility and door, improve dock efficiency and manage dock appointments. Custom value-added services like labeling, tagging and kitting can be configured, created and performed at any time. 
  • Outbound Allocation: It allocates inventory into outbound loads with multi-stop routes, providing store delivery confirmation and direct-to-consumer fulfillment. Configurable wave allocation improves pick efficiency and gains control of planning. It optimizes store fulfillment with cross-docking, task grouping, store-based waving and put-to-store management. 
  • 3PL Support: Third-party logistics providers can benefit from features crafted specifically for their unique needs. Giving your 3PL provider the tools they need to succeed allows them to fully optimize the warehousing operations they oversee. 
  • Mobile Solutions: Mobile access provides users with a gateway into their operations at any time from anywhere. Allowing users to be on the move while remaining up to date on important operational information frees up valuable resources. 
  • Cross Docking: Warehouses that implement cross-docking can cut down on material handling by reducing unnecessary put away. These processes can be executed on an as needed basis or planned ahead of time. 

Pricing

License/Subscription Cost
  • On-Premise: A 20 user minimum is required for a license, the cost is based on number of users
  • Cloud-Based/SaaS: Monthly subscription, the cost is based on the number of warehouse transactions processed through the Cloud Service
  • Term-Based On-Premise: Based on a percentage of the perpetual license price, support prices for a term license are 22% of the perpetual license fee
Maintenance Cost
  • On-Premise: Support and upgrade costs are extra, support is available for five years from the release date of the product, web-based support is available from Oracle MetaLink
  • OSS (Oracle Support Services): Advanced support provided is extra, Sustaining Support is offered in year 9, Sustaining Support is charged as per renewal pricing
  • Incident Server Support Packages provide web-based incident support for limited product sets
  • Cloud-Based/SaaS: Included in subscription cost
Installation/Implementation Cost
  • Cost is extra for both deployment types
  • OSS helps users receive direct access to Oracle experts for product-specific questions
Customization Cost
  • This cost varies depending on functional requirements and module add-ons
Data Migration Cost/Change Management/Upfront Switching Cost
  • This cost varies depending on the current software in use, amount of data, availability of migration tools, the complexity of data, and the gaps between the two systems
Recurring/Renewal Costs
  • On-Premise: Cost is equivalent to additional license purchases, Extended Support has additional fees
  • Cloud-Based/SaaS: Cost is equivalent to monthly subscription fees
Start Price
$495
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Infoplus

Is Infoplus the missing piece in your warehouse puzzle? Over the past year, user reviews for Infoplus have painted a generally positive picture, highlighting its robust Warehouse Management capabilities. Users frequently commend its intuitive interface and comprehensive feature set, which includes inventory tracking, order management, and shipping integration. Compared to similar products like Fishbowl and NetSuite, Infoplus stands out for its ease of use and customization options. For instance, many users appreciate the ability to tailor workflows to their specific business needs, a feature that is often cumbersome or limited in other software. This flexibility is crucial for businesses with unique operational requirements, allowing them to streamline processes without extensive IT intervention.

However, Infoplus is not without its drawbacks. Some users have reported occasional glitches and a steep learning curve for new employees. While the customer support team is generally praised for their responsiveness, there are instances where resolution times were longer than expected. Despite these issues, the overall sentiment remains positive, with many users noting that the benefits far outweigh the inconveniences.

One of the key differentiators for Infoplus is its scalability. Small to mid-sized businesses find it particularly advantageous because it grows with them, eliminating the need for frequent software changes. This scalability is a significant factor for companies looking to invest in a long-term solution. Additionally, the software's ability to integrate seamlessly with other systems like Shopify and QuickBooks is frequently highlighted as a major plus, simplifying the tech stack for many users.

Infoplus is best suited for small to mid-sized businesses that require a flexible, scalable Warehouse Management System. Its user-friendly interface and customization options make it an excellent choice for companies with specific operational needs. While it may have a few rough edges, its strengths in adaptability and integration capabilities make it a valuable tool for growing businesses.

Pros & Cons

  • Real-time Inventory Visibility: Users praise Infoplus for providing a real-time view of inventory levels across multiple locations, allowing for better stock management and reduced risk of stockouts or overstocking.
  • Streamlined Order Fulfillment: Infoplus receives positive feedback for its ability to automate and optimize the order fulfillment process, from order receiving to picking, packing, and shipping, leading to faster turnaround times and improved order accuracy.
  • Improved Receiving Processes: Infoplus is recognized for simplifying and expediting receiving processes, enabling efficient handling of inbound shipments, accurate inventory updates, and reduced receiving errors.
  • Customizable and Scalable Solution: Users appreciate the flexibility of Infoplus, highlighting its ability to adapt to unique business processes and scale alongside their evolving needs.
  • Complex User Interface: Many users find the interface cluttered and not intuitive, leading to a steep learning curve for new employees.
  • Limited Customization: The system offers limited flexibility in customizing workflows and reports, which can be a hindrance for businesses with unique operational needs.
  • Slow Performance: Users have reported lag times and slow response rates, particularly during peak usage hours, affecting overall productivity.
  • Inadequate Customer Support: Several users have noted that customer support is slow to respond and often provides generic solutions that do not address specific issues.
  • Integration Challenges: Integrating Infoplus with other software systems can be cumbersome and often requires additional technical expertise.
  • High Cost: The pricing structure is considered expensive by some users, especially for small to mid-sized businesses with limited budgets.
  • Limited Mobile Functionality: The mobile app lacks many features available on the desktop version, making it less useful for on-the-go warehouse management.
  • Inconsistent Updates: Users have experienced issues with updates that sometimes introduce new bugs or disrupt existing functionalities.

Key Features

  • Inventory Management: Infoplus gives complete inventory visibility and control to its users. With real-time stock-level alerts, lot control and inventory adjustments, users can track and manage inventories and stock movements at various geographic locations. 
  • Order Management: Infoplus automates and manages order processing and fulfilment based on their priority level, with quick turnaround time, increasing efficiency and productivity for its users. 
  • Warehouse Management:  Infoplus helps users manage their end-to-end warehouse operations with features like automation, inbound receiving, picking, packing and shipping. 
  • Purchasing: Infoplus’s purchasing feature enables users to monitor suppliers and products as well as manage purchase requests, supplier invoices and reorders. 
  • Integrations: Infoplus provides pre-built integrations with e-commerce carts, shipping partners, channel partners, financial tools and EDI. It also has a completely open API to easily integrate with specific partners. 
  • 3PL Management: Infoplus gives the users complete control and easy management of 3PL clients with permission-based roles and data access. 
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked SOLOCHAIN WMS

Solochain WMS is a leading warehouse management solution for medium and large enterprises. Its intuitive user interface, extensive flexibility and customized feature set ensure great productivity. It helps users gain visibility into inventory levels, ensure accurate inbound and outbound processes, and streamline warehousing, manufacturing, distribution and kitting processes.

The product stands out for its easy-to-navigate interface, robust traceability and seamless ERP integration. Effective coordination between developers and the support team helps ensure smooth communication, quick issue resolution and timely software enhancements.

Some unique capabilities, like manufacturing execution system (MES), warehouse 2D mapper, inventory cycle counts, and waving configurations and picking, give the software a competitive edge.

Despite its affordability and interactive UI, the product faces challenges with reporting capabilities and customizations. It involves a steep learning curve and lacks out-of-box reports.

Its pricing plans are based on user counts, offering more competitive pricing models compared to some competitors like Catalyst WMS and Fishbowl Warehouse. However, heavy customization can make the software expensive.

Overall, Solochain WMS is a comprehensive and affordable solution for organizations looking to streamline their warehouse and inventory management operations and achieve better ROI.

Pros & Cons

  • Improved Efficiency: Streamlined workflows, optimized picking routes and real-time inventory updates boost order fulfillment speed and accuracy.
  • Reduced Errors: Barcode scanning, batch verification and location-based inventory management minimize picking mistakes and order fulfillment delays.
  • Enhanced Visibility: Real-time dashboards and comprehensive reports provide actionable insights into warehouse performance, enabling data-driven decision-making.
  • Scalability and Flexibility: Cloud-based architecture and modular functionality allow for seamless adaptation to changing inventory levels and order volumes.
  • Mobile Accessibility: The mobile app empowers warehouse staff with real-time task management, scanning capabilities and inventory updates, improving operational agility.
  • Limited Customization: While offering core functionalities, extensive customization for specific workflows or integrations might require development work.
  • Reporting Granularity: Pre-built reports provide valuable insights, but users seeking highly granular or custom report creation might need additional tools.
  • Steep Learning Curve for Complex Features: Advanced functionalities like multi-warehouse management or kitting may require significant training for efficient utilization.
  • Integration Challenges: While offering open APIs, some integrations with specific ERP or eCommerce platforms might require additional configuration or custom development.
  • Occasional Support Delays: Users have reported instances of slower response times for support inquiries, particularly for complex issues.

Key Features

  • Integrated Implementation Platform: Get ERP system integration, real-time inventory visibility and visual process flow monitoring. The platform is flexible and also enables efficient remote implementation.
  • Inventory Monitoring: Monitor and track the movement and storage of products in and out of the warehouse. Achieve transparency and facilitate real-time task management using an integrated back-office project management system.
  • Manufacturing Execution System (MES): Gain end-to-end visibility and control over the entire supply chain, enhancing traceability and usability for manufacturing, wholesale, retail and 3PL companies with MES capabilities. This key feature, along with mobile workflows and graphical UI, enables better traceability, recall and usability.
  • Interactive Dashboards: Create easy-to-use dashboards to manage workflows and processes using intuitive interfaces. Provide easy user access with limited programming knowledge.
  • Inventory Cycle Counting: Gain daily process visibility and control over warehousing operations. Detect out-of-sync inventory mistakes and give users insight into corrective steps that boost overall efficiency.
  • Mobile Process Flow: Configure mobile workflow and process for complete visibility into configuration tags, data model and page layouts. Configure business rules, reports, desktop pages and workflow processes based on operational requirements using low-code extensibility.
  • Warehouse Mapper: Track and control inventory during receiving, packaging, putaway and shipping in real time. Manage storage requirements for items while ensuring consumer safety. Identify and determine the areas suitable for storage.
  • Recall Management: Track detailed information like lot numbers and raw materials for each item across the product lifecycle. Allow manufacturers to trace forward and backward to report any product issues.
  • Barcode and Serial Tracking: Assign barcodes and serial numbers to packages. Display relevant product information to boost picking speed and accuracy.
  • Yard Management: Organize inbound and outbound shipments to ensure trucks and pallets are in their optimal positions.
  • Billing Management: The platform supports financial processes to maintain accurate and error-free accounting practices. Reduce manual input and automate tedious billing processes to free up employees for more valuable tasks while cutting down on human error.
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Manhattan Active WM

Manhattan Active WM is a reliable and scalable warehouse management solution that offers advanced inventory management, labor management and real-time data analytics. Compared to competitors like SAP EWM and Oracle WMS, Manhattan WMS stands out for its ability to adapt to various business needs.

Seamless integration with existing enterprise systems is a key strength, reducing manual data entry and errors. While the initial setup can be complex, the system's reliability and performance are undeniable. After implementation, businesses can experience significant improvements in order accuracy and fulfillment speed.

What truly sets Manhattan Active WM apart is its warehouse execution system (WES) with advanced analytics and reporting capabilities. It provides actionable insights that help businesses optimize their operations. Predictive analytics, for example, allows for more accurate anticipation of inventory needs, reducing stockouts and overstock situations.

The platform is best suited for large enterprises that require a highly customizable and scalable solution. Its advanced features and integration capabilities make it ideal for businesses with complex supply chain needs. While the initial setup may seem daunting for smaller businesses, the long-term benefits in efficiency and accuracy make it a worthwhile investment for those seeking to streamline their warehouse operations.

Pros & Cons

  • Accessibility: Users can access WMS from any device with the internet. Manage inventory and orders from anywhere.
  • Cost-Effective: It doesn’t include upfront hardware costs, allowing you to save money on IT infrastructure and maintenance.
  • Constant Updates: Cloud providers constantly update features to stay on top of the latest trends, providing quick access to new features and functionality.
  • Scalability: Cloud WMS helps scale resources up or down on demand. Add or remove features for peak seasons or adjust to changing needs.
  • Internet Reliance: The platform requires reliable internet for full functionality.
  • Vendor Lock-In: Switching cloud WMS providers can be complex. Users must consider vendor lock-in before investing.

Key Features

  • Order Streaming: Ensure real-time order alignment to fill available inventory slots. Eliminate the need to choose between wave picking for bulk orders and waveless picking for individual D2C orders. Handle both simultaneously, prioritizing urgent orders while grouping less time-sensitive ones for efficiency.
  • Slotting Optimization: Assign all inventory products to the ideal storage location based on factors like demand, lifecycle, type, warehouse or DC layout and SKU. Automatically determine the best locations to pick inventory, ensuring faster picking, less congestion and ultimately, customer satisfaction.
  • Manhattan Active Intelligence: Tackle complex challenges by harnessing the power of Manhattan Active’s computational, behavioral intelligence, and data and analytical tools. Combine adaptive systems, decision science and machine learning to optimize processes, streamline workflows and solve problems.
  • Unified Control: Use a central hub to manage the entire distribution network. Provide supervisors with a real-time visual dashboard that displays key metrics across all facilities. Easily drill down to specific areas, view individual employee performance, and locate resources using a digital warehouse map.
  • Warehouse Execution System (WES): WES is the conductor of advanced automation, orchestrating robots, people and orders for peak warehouse efficiency. Combine native WES and order streaming features to enable total visibility across the distribution center and maximum asset utilization.
  • Honeywell Voice: This custom-made voice-powered feature guides workers through tasks and workflows, boosting productivity and accuracy. Facilitate easy setup and compatibility with modern devices. Continuous updates and automated learning introduce new features, workflows and endpoints.
  • Unified Execution: Unify the warehouse by tackling all tasks like stocking, picking and packing at once, regardless of the order. Boost efficiency with easy workflows, a single app and advanced control.

Pricing

License/Subscription Cost
  • On-premise: After an upfront purchase of the software implementation, maintenance and customization costs are extra.
  • Cloud-based/SaaS: Subscription is based on the number of users
Maintenance Cost
  • On-premise: Maintenance cost is extra
  • Ongoing support and maintenance are additional
  • Cloud-based/SaaS: Cost is included in the subscription cost which covers monthly upgrades, updates and patches
Installation/Implementation Cost
  • This cost is extra for both deployments
  • Professional services through Manhattan Associates Services are available and include implementation and testing services
Customization Cost Cost of customization varies on the features added
Data Migration Cost/Change Management/Upfront Switching Cost
  • Data migration is extra for both deployments
  • Cost varies depending on the amount of data to be migrated, availability of migration tools, the complexity of data and the gaps between the original and new system
Recurring/Renewal Costs
  • On-premise: This cost is equivalent to maintenance, customization and training costs
  • Cloud-based/SaaS: Cost is included in the subscription fee in addition to any premium support services
Start Price
$4,232
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked SAP Warehouse Management

SAP Warehouse Management has emerged as a beacon of efficiency and organization for businesses of all sizes. User reviews from the past year paint a picture of a powerful tool that streamlines operations and enhances visibility into inventory, order fulfillment, and shipping processes.

Reviewers consistently highlight the software's user-friendly interface and intuitive design as key strengths. The ability to track inventory with precision, manage orders seamlessly, and optimize shipping routes has resonated with users, leading to significant time savings and improved productivity. SAP Warehouse Management's ability to integrate with other SAP software, such as enterprise resource planning (ERP) systems, further enhances its value proposition by providing a holistic view of the supply chain.

While SAP Warehouse Management receives widespread acclaim, some users note that its extensive features and functionalities may require a learning curve for those new to warehouse management software. Additionally, the initial implementation process can be complex, often necessitating the expertise of SAP consultants or experienced internal IT teams.

Despite these considerations, SAP Warehouse Management stands out as a comprehensive solution that caters to the needs of businesses seeking to optimize their warehouse operations. Its scalability and flexibility make it suitable for small and medium-sized enterprises (SMEs) as well as large corporations with complex supply chains. By providing real-time insights, automating tasks, and improving accuracy, SAP Warehouse Management empowers businesses to make data-driven decisions, reduce costs, and enhance customer satisfaction.

Pros & Cons

  • Enhanced Inventory Management: Facilitates efficient management of inventory levels, locations, and movements within the warehouse, leading to improved stock control and reduced carrying costs.
  • Streamlined Warehouse Operations: Automates key warehouse processes, such as goods receipt, put-away, picking, packing, and shipping, resulting in increased operational efficiency and productivity.
  • Improved Order Fulfillment: Enables accurate and timely order fulfillment, leading to enhanced customer satisfaction and reduced order cycle times.
  • Real-time Visibility: Provides real-time visibility into warehouse operations and inventory levels, allowing for better decision-making and proactive management of potential issues.
  • Integration with SAP Ecosystem: Seamlessly integrates with other SAP modules, such as SAP ERP and SAP Transportation Management, providing a comprehensive and unified business solution.
  • Complexity: The system can be challenging to learn and use due to its intricate structure and extensive features, especially for those new to SAP software. This complexity can lead to a steep learning curve and require significant training investment for users to become proficient.
  • Customization Challenges: While SAP WM offers customization options, implementing and managing these customizations can be complex and time-consuming. This can pose difficulties for businesses with unique or evolving warehouse needs, as adapting the system to their specific requirements may require specialized expertise and ongoing maintenance.
  • Integration: Integrating SAP WM with other systems, such as transportation management or enterprise resource planning (ERP) software, can be a complex undertaking. This integration process may require additional effort and technical expertise to ensure seamless data flow and avoid potential compatibility issues.
  • Cost: Implementing and maintaining SAP WM can be expensive, particularly for smaller businesses or those with limited IT budgets. The costs associated with licensing, hardware, implementation, training, and ongoing support can be significant, making it crucial for companies to carefully evaluate the return on investment before adopting the system.

Key Features

  • Organizational Structure: Runs as a standalone system and functions as a centralized and decentralized solution. It is accessible via integration with ERP systems or separately. 
  • Goods Movement: Monitors stock movements across warehouses to optimize in-house operations. It calculates product capacity using putaway and stock removal processes. Processes differences in stock, manages goods receipts, handles stock transfers and a number of other warehousing functions. 
  • Monitoring and Planning: Grant users an overhead view of their entire stock and warehouse. Managers can intervene and optimize tasks by offering a complete daily workload overview. An RF monitor updates warehouse activities throughout the day. 
  • Hazardous Material Management: Safely handle and store hazardous products by maintaining and tracking hazardous material records. It generates accurate reports and records of hazardous products in the warehouse. 
  • Storage Unit Management: Control materials flow and optimize warehouse capacity using storage bins. Workers can trace and monitor material movement via an identifying number. 
  • Logistics: Supports streamlining eCommerce returns and flexible picking for multiple unique orders in a single run while managing customer-initiated delivery cancellations or changes. 
  • Picking: Schedule picking, packing and shipping activities in two waves. Optimizes work packages through stock selection, augmented reality and voice picking. 
  • Warehouse Cockpit: Displays vital warehouse data and metrics as digestible charts and graphs. Evaluates warehousing activity and performance to identify suffering processes. 
  • Cross Docking: Provide overall inventory control and movement as products move between multiple warehouses or distribution centers. 

Pricing

License/Subscription Cost
  • Subscription-based pricing model: per user, per month
Maintenance Cost
  • Cost is included in the subscription fee
  • The SAP support contract gives users access to SAP support infrastructure, software corrections, patches, fixes and new releases of the software
  • SAP Support provides all core services such as upgrades, 24/7 support, backup, recovery management, mobile access and regular upgrades, which are covered by SAP and are all included in the monthly fee
  • SAP offers SAP Support Portal for incident reporting, request keys, downloading the software, search product documentation, access to SAP knowledge base and SAP notes
  • An additional fee is charged for a dedicated server
Customization Cost
  • Cost is dependent on selected features to be added
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost varies depending on the amount and type of data to be migrated from the legacy system, availability of migration tools, data profiling, data cleansing for eliminating errors and an audit trail of the migration process for accountability
Recurring/Renewal Costs
  • Cost is included in the monthly subscription fee, customization cost and training cost
Start Price
$100,000
Annually
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked JDA WMS

User reviews paint a mixed picture. While many appreciate the robust functionality and user-friendly interface, some find the software's pricing and implementation a bit of a "heavy lift." Users highlight JDA's comprehensive feature set, including inventory tracking, order management, and picking and packing optimization, as a major strength, allowing for streamlined operations and improved efficiency. However, the complex implementation process and high cost are cited as drawbacks, particularly for smaller businesses.

What sets JDA apart is its focus on providing a complete solution for warehouse management, going beyond basic inventory control to offer advanced features like labor management and yard management. This makes it a good fit for larger enterprises with complex needs, but perhaps less suitable for smaller businesses seeking a more straightforward and affordable solution.

Pros & Cons

  • Improved Inventory Accuracy: Users have reported that JDA WMS helps them gain better visibility into their inventory, leading to more accurate stock counts and reduced instances of stockouts or overstocking.
  • Streamlined Warehouse Operations: JDA WMS offers features that optimize various warehouse processes, such as receiving, put-away, picking, and shipping, resulting in improved efficiency and productivity.
  • Enhanced Labor Management: Users appreciate the labor management capabilities of JDA WMS, which allow them to track employee performance, optimize task assignments, and improve overall labor utilization.
  • Complex Configuration: Users have reported that setting up and configuring JDA WMS can be a complicated and time-consuming process, often requiring extensive involvement from IT professionals.
  • Steep Learning Curve: The software's user interface and navigation can be challenging to learn, especially for new users who may need additional training and support to become proficient.
  • Reporting Limitations: Some users have expressed frustration with the limitations of JDA's reporting capabilities, finding it difficult to extract specific data or customize reports to meet their unique business needs.

Key Features

  • Integration Support: Access standard APIs that allow for Logistyx, Centiro and OMS integration. 
  • Task Automation: As the use of automation continues to rise, this platform supports a wide range of automation for warehousing tasks. Warehouse location and shipping processes can be automated for efficiency. 
  • Mobile Accessibility: Receive updates on all warehousing processes and access important data through mobile applications.
  • Cloud-Based Deployment: Provide a safe place to store important documents with affordable deployment. 
  • Customizable Workflows: Personalize warehousing operations with customizable workflows. Maintain ongoing productive processes while altering those that are not efficient. 
  • Dynamic Task Management: Maximize warehouse team members' time by including tasks to accomplish as they travel from point A to point B. Allocate resources to processes as the need arises. 
  • Yard Management: Manage all aspects of the yard like equipment, personnel and dock doors with streamlined workflows to improve efficiency. 
  • Inbound Processing: Process inbound shipments smoothly with system-suggested storage locations, cross-docking, reverse logistics and returns processing. 
  • Inventory Management: Gain visibility and control across the supply chain with inventory control, date/lot control, asset management, serial number tracking, quality management and cycle counting. 
  • Outbound Operations: Provide optimal customer service with accurate, timely and efficient outbound processes. Features a touchscreen-enabled pack station, compliance checking and multiple pick methods for travel time reduction. Also includes outbound parcel operations tools for small parcels, LTL and international shipments, with track and trace capabilities. 

Pricing

License/Subscription Cost

On-Premise:

  • License fee includes an upfront fee to own the software plus IP for a fixed term
  • On-Premise WMS system costs a minimum of $1,000,000 as initial Capex
  • Other costs or ongoing costs are over and above the Capex

Cloud-based/SaaS:

  • Subscription-based pricing model – per month per site for an unlimited number of users
Maintenance Cost
  • For both types of deployments, upgrades and on-going maintenance cost is over and above the upfront cost/subscription fee
  • Provides 24X7 support through JDA Customer Support Website, access to latest product developments and product documentation, communities, software upgrades, license keys or enhancement requests, webinars and reports to get status updates on cases logged with JDA
Installation/Implementation Cost
  • For both types of deployments, cost is over and above the license cost/subscription fee
  • JDA offers implementation and upgrade services for both types of deployments
Customization CostFor both types of deployments, cost will vary based on the functional requirements or modules being added as an add-on, based on the company’s requirements
Data Migration Cost/Change Management/Upfront Switching CostFor both types of deployments, cost will vary depending on the current software, data complexity, amount of data to be migrated and consolidated, and availability of migration tools
Training Cost
  • For both types of deployments, cost is over and above the license cost/subscription cost
  • Provides JDA Training Units which are pre-paid virtual currency that allows customers to purchase any available JDA Education Services offered in JDALearn
  • JDA Training Units can be purchased in conjunction with a JDA Product/Service or users can go directly to JDALearn and purchase JDA Training Units via credit card or purchase order
  • JDA Training Units are available in the following JDA regions: North America, Latin America, EMEA and the Asia Pacific
  • Each JDA Training Unit costs $100 (Americas/APAC) and €100 (EMEA)
Recurring/Renewal Costs
  • On-Premise: Cost is equivalent to the additional license fees to be paid for owning the software, maintenance cost, implementation cost, customization cost, and training program opted for
  • Cloud-based/SaaS: Cost is equivalent to the recurring monthly subscription fee to be paid based on per site, implementation cost, customization cost, data migration cost plus training cost
Start Price
$495
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked 3PL Warehouse Manager

3PL Warehouse Manager is robust and scalable software designed to streamline third-party logistics (3PL) operations. It offers a comprehensive suite of features, including advanced inventory management, labor management, putaway, shipping and real-time data analytics.

Compared to other warehouse management solutions like JDA WMS and Infor Supply Chain Management, 3PL Warehouse Manager stands out for its robust multi-client management, seamless integration capabilities, and comprehensive reporting and analytics tools tailored specifically for 3PL providers.

You can reduce lost inventory costs through real-time tracking, accurate reporting for complete operational visibility, and automated billing for invoicing and payments. The platform reduces pick time with efficient warehouse processes, increases order throughput to handle more orders, and offers cloud-based visibility and control.

Another crucial feature is its ability to integrate with most leading eCommerce platforms, including Amazon, eBay, Etsy, Google Shopping, Groupon, PayPal, Shopify, Walmart and Wayfair. Users praise its user-friendly interface, efficient order and inventory management module, and easy navigation.

Our data shows that the platform offers key features like barcode label generation, barcode scanning, warehouse safety control and real-time returns status tracking with integrations. However, it doesn’t support container loading, project and program planning, and warehouse automation out of the box.

Also, it lacks automation features like warehouse simulation, automated storage and retrieval systems, pick-to-light applications, and maintenance operations. Some users have also noted that it might be a bit expensive for early-stage companies.

3PL Warehouse Manager is well-suited for small to medium 3PL providers looking to improve inventory and order visibility. Its advanced features and integration capabilities make it ideal for businesses that need a highly customizable and scalable solution. While smaller 3PL providers may find the initial setup expensive, the long-term benefits can make it a worthwhile investment.

Pros & Cons

  • Accessibility: Users can access WMS from any device with the internet, enabling them to manage inventory and orders from anywhere.
  • Cost-Effective: It doesn’t include upfront hardware costs, allowing you to save money on IT infrastructure and maintenance.
  • Constant Updates: Cloud providers constantly update features to stay on top of the latest trends, providing quick access to new features and functionality.
  • Scalability: Cloud WMS helps scale resources up or down on demand. Add or remove features for peak seasons or adjust to changing needs.
  • Internet Reliance: The platform requires reliable internet for full functionality.
  • Vendor Lock-In: Switching cloud WMS providers can be complex. Users must consider vendor lock-in before investing.

Key Features

  • Order Management: You can avoid incorrect shipments and reduce chargebacks by automating orders. Manage one, multiple or all transactions at once. It lets you track each Stock Keeping Unit from the moment an order is received until it’s processed.
  • SmartScan: It offers mobile scanning functionality to improve productivity, precision and visibility. Each scanned task is stored automatically in the cloud, ensuring up-to-date warehouse data and real-time tracking.
  • SmartPack: You can optimize shipping prep time and streamline packaging with scan, pack and verify processes using a scanner. Track outbound serial numbers, verify lot numbers, serial numbers and expiration dates for each item to increase efficiency.
  • SmartParcel: Manage multiple carrier accounts within the WMS. It helps select the best carrier and rates and prints shipping labels for orders, optimizing the shipping process.
  • Billing Automation: It provides built-in billing automation that supports system-calculated split-month billing and recurrent monthly storage fees. The period for free days is also taken into account for efficient billing processes.
  • SmartDock Scheduling: Offers a web-based appointment management tool to solve inefficient dock scheduling. You can enable carriers to schedule or change appointments via a self-service portal, saving time on manual-related appointments like calls and emails.
  • Permission Management: 3PL Warehouse Manager allows you to segment inventory, reporting and accounting for each customer or employee exclusively and provide visibility access via a permission-based web portal.
  • Notification: The platform sends automatic email notifications of key warehouse events to clients.
  • EDI Integration: It supports a range of EDI (electronic data interchange) file protocols that allow both third-party logistics companies and private warehouses to facilitate communication with customers, partners and retailers.
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Infor Supply Chain Management

User reviews of Infor Supply Chain Management (SCM) reveal a mixed bag of experiences, highlighting both its strengths and weaknesses. Overall, users praise its improved visibility, enhanced collaboration, and increased efficiency. One user noted, "Infor SCM gives us real-time insights into our entire supply chain, which has helped us identify and address potential problems before they impact our customers." Another user appreciated the collaborative platform, stating, "Infor Nexus makes it easy to communicate and share information with our suppliers and partners, which has improved our overall supply chain performance." However, some users also point out challenges with the initial setup, cost, and limited reporting capabilities. One user commented, "Implementing Infor SCM was a complex and time-consuming process." Another user expressed concerns about the price, saying, "Infor SCM is a great product, but it can be expensive for small businesses." Additionally, some users noted that the reporting capabilities are not as robust as those offered by some competitors, such as SAP S/4HANA and Oracle NetSuite. Despite these weaknesses, many users believe that Infor SCM offers a powerful and comprehensive solution for managing their supply chains. They appreciate its scalability and flexibility, which allows them to adapt to changing business needs. One user remarked, "Infor SCM has helped us grow our business and expand into new markets." Another user highlighted the product's unique features, saying, "Infor SCM has features that I haven't seen in other products, such as the ability to manage multi-modal transportation." Ultimately, the decision of whether or not to use Infor SCM depends on the specific needs and requirements of your business. However, based on the user reviews, it is a powerful and comprehensive solution with the potential to significantly improve your supply chain efficiency and performance.

Pros & Cons

  • Improved Visibility: Gain real-time insights into inventory levels, order status, and logistics across the entire supply chain.
  • Enhanced Collaboration: Connect all supply chain partners through Infor Nexus for seamless information sharing and optimized execution.
  • Increased Efficiency: Automate workflows, streamline processes, and reduce manual tasks to optimize operations and boost productivity.
  • Reduced Costs: Minimize inventory levels, optimize transportation routes, and improve demand forecasting to significantly reduce supply chain costs.
  • Improved Customer Satisfaction: Deliver orders on time, reduce errors, and enhance responsiveness to customer inquiries.
  • Scalability and Flexibility: Adapt to changing market conditions, accommodate growth, and customize the solution to meet individual business requirements.
  • User-Friendly Interface: Navigate the software easily with an intuitive and user-friendly interface.
  • Complex Initial Setup: Requires significant time and resources for initial configuration and data migration, potentially impacting business operations.
  • Expensive for Small Businesses: Subscription fees and implementation costs can be prohibitive for smaller companies with limited budgets.
  • Limited Reporting Capabilities: Out-of-the-box reporting may not meet specific needs, requiring customization or third-party solutions.
  • Integration Challenges: Integrating Infor SCM with existing systems can be complex and require specialized expertise.
  • Steep Learning Curve: The user interface and features can be complex, requiring extensive training for users to become proficient.

Key Features

  • Integrated Business Planning: Streamline tradeoff analysis, improve decision making and market response with the use of a shared platform, common KPIs and planning data repositories. Provides visibility, core analytics, execution and collaboration capabilities to help organizations maintain control of costs and services. 
  • Demand Management: Predict and fulfill demand based on real-time market data using machine learning and AI. Provide retailers with an advanced approach to financial planning, demand forecasting, assortment planning, lifecycle pricing, replenishment optimization and more. 
  • Supply Planning: Simplify tactical, strategic and operational planning processes through configurable supply planning solutions. Organizations can meet business requirements like balancing product mix, multiple site planning, considering shelf-life constraints in build-ahead strategies or selecting the best formula according to the availability of demand and materials. 
  • Warehouse Management: Warehouse fulfillment is combined with 3D visual analysis and embedded labor management to support enhanced operational execution and reduce complexity. Offers advanced features, labor management, B2B and B2C fulfillment support to improve productivity, order accuracy and flexibility. 
  • Production Scheduling: Constraint-based production scheduling can optimize resources, minimize downtime and maximize capacity. Manufacturers can respond to multiple changes, maintain demand and supply with modeling capabilities and adjust schedules with automated optimization and graphical planning boards. 
  • Transportation Management: Orchestrate multi-leg, multi-mode transportation across various parties through Infor Nexus transportation management. Manage global complexity and increase service levels with end-to-end shipping control and freight spend visibility. It connects worldwide service providers, spanning business silos, geographies and modes for transportation activities to gain better reliability, control and customer delivery. 
  • Infor Nexus: Connect companies to suppliers, manufacturers, banks and 3PLs through Infor Nexus. This single-instance network can fuse financial and physical supply chain processes in a cloud-based platform. Businesses can sense and respond to numerous changes through applications that combine advanced planning, finance and execution abilities. 
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked HighJump

Can HighJump Software help businesses jumpstart their supply chain efficiency? User reviews from the last year suggest that HighJump Software, a Körber Supply Chain company, remains a strong contender in the supply chain management arena. Users consistently praise its robust functionality and adaptability, particularly its comprehensive warehouse management capabilities. For instance, the software's picking functions are lauded for improving shipment accuracy, leading to increased customer satisfaction and reduced costs. This strength is critical in today's fast-paced business environment where even minor errors can snowball into significant delays and financial losses. Another notable advantage is its seamless integration with other systems, including major ERP platforms, which streamlines implementation and minimizes associated costs. However, some users find the user interface outdated and the initial setup complex. Despite these drawbacks, HighJump Software is best suited for businesses of all sizes looking to optimize their supply chain operations due to its scalability and flexible solutions.

Pros & Cons

  • Flexibility: HighJump can be customized to match a business's specific requirements and scale as those requirements change.
  • Integration with ERP Systems: HighJump integrates with popular ERP systems, which can reduce implementation time and costs.
  • Improved Shipping Accuracy: HighJump's picking functionality is designed to improve the accuracy of shipments, which can increase customer satisfaction.
  • Implementation Time: Setting up and implementing the software can be a lengthy and involved process, potentially causing delays in reaping its benefits.
  • Cost: HighJump's pricing can be expensive, especially for smaller businesses, potentially straining their budget.
  • Performance Issues: Some users have reported occasional slowdowns and software glitches, which could disrupt operations.
  • Limited BI and Reporting: HighJump Software lacks built-in business intelligence and reporting features, requiring businesses to rely on external tools for these functionalities.
  • Lack of CRM Integration: It doesn't integrate with popular CRM systems like Salesforce, potentially hindering customer relationship management.
  • Limited Material Handling Integration: The software lacks support for Automated Material Handling Devices, limiting its ability to provide a single-source solution for material integration.
  • No Card Processing or POS Integration: HighJump Software doesn't support card processing capabilities or integration with Point of Sale (POS) systems, impacting businesses that require these features.
  • Customer Support Concerns: Some users have expressed concerns about the responsiveness and expertise of HighJump's customer support, potentially impacting their ability to resolve issues quickly.

Key Features

  • Warehouse Automation: HighJump Software’s Warehouse Control System helps automate your material flow throughout the warehouse, regardless of the type of product being moved or the equipment needed. Automation allows clients to gain vital visibility into their warehousing operations which enables managers to make informed decisions. 
  • Labor Management: This platform includes a number of tools for planning, measuring and reporting labor tasks while documenting the performance of team members. Highjump Software helps reduce unproductive time through indirect labor tracking.  
  • Omnichannel Fulfillment: The retail market is constantly growing, and warehousing operations need the proper tools to keep up. Highjump Software’s omnichannel fulfillment features help clients stay flexible and supports workflows that deal with the variety of ways customers order their products.  
  • Inventory Management: Staying on top of your stock is critical in the warehousing industry. Highjump Software gives you visibility across your entire warehouse so that clients never fall short on delivering a product and can decrease stock in their operations. 
  • 3PL Support: With a solution that has been developed by 3PL experts, HighJump Enterprise 3PL comes with everything a provider needs to succeed in the competitive multi-client warehousing arena. Tools for omnichannel seasonality, cold storage, ecommerce and more are available. 

Pricing

License/Subscription Cost
  • On-Premise: Perpetual licensing-based model — an upfront payment is required to own the software for a fixed term - installation, customization and integration costs over and above this license fee.
  • Cloud-based/SaaS: Subscription-based pricing model – per month per user
  • Maintenance Cost
  • On-Premise: Cost is over and above the license fee
  • Cloud-based/SaaS: Cost is over and above the subscription fee. Users are charged on a monthly basis for off-site hosting and maintenance/support services
  • Provides on-going support through a resource library that includes videos, case studies, articles and eBooks
  • Provides professional support services to users/customers and partners
  • Installation/Implementation Cost
  • For both types of deployments, the cost is over and above the upfront cost/subscription fee
  • Provides a team of consultants and implementation teams for streamlining the implementation process
  • Customization Cost For both types of deployments, the cost will vary depending on the add-on or functional requirements being added
    Data Migration Cost/Change Management/Upfront Switching Cost For both types of deployments, the cost will vary depending on which legacy system is being used as well as the intensity of data migration to the new system
    Recurring/Renewal Costs
  • On-Premise: On-Premise: Cost is equivalent to the additional licenses purchased, based on organization requirements, implementation cost, customization cost, professional support services and type of training program opted for
  • Cloud-based/SaaS: Cost is equivalent to the monthly subscription fee paid on a per-user basis
  • Company Size
    Small Medium Large
    Deployment
    Cloud On-Premise
    Platform
    Mac Windows Linux Chromebook Android

    Key Features

    • Warehouse Management: Supports a broad range of logistics processes to help customers choose their desired solution. Voice-recognition, radiofrequency terminals or dedicated wizards in the web application can be used for executing operations. Manage and customize text alerts or emails using various configuration tools. Controls and optimizes receiving and storing procedures, inventory and map management, outbound operations and inter-site goods transfer processes. Fulfill customer requirements using functionalities like kitting and de-kitting, serial numbers, value-added services, component back-flushing and labeling. 
    • Yard Management: Manage, handle and monitor yard vehicles through yard management that offers various features, including mapping, truck and trailer analysis and tracking movements through task creation. Oversee yard reception activities like registration and control of vehicles in and out of the yard using its gate flow module. Also, dock management helps control operations at loading/unloading doors. 
    • Labor Management: Ensure operational staff availability based on work schedules established for the production plant or warehouse using team and shift modules. Determine the resources required to implement work plans through workforce planning. Its task and work module describes steps to create work activities. Monitor models with activity progress reports from operational systems and use analytical tools to assess work progress. Provides statistical analysis related to incidence per work type, direct work times, delayed distribution, historical trends, incidence of indirect tasks and worker-related statistics. 
    • Warehouse Performance: Allows key performance indicator monitoring, detailed data analysis and resource usage details through warehouse performance. Its integration with a BI solution, Qlik Sense, enables data discovery in self-service mode. Also, all the inbound, outbound, stock and map, inventory and movement, progress and productivity KPIs can be easily analyzed. 
    • Warehouse Billing: Define rules that assign the right rates to warehouse activities through its modeling feature. Captures warehouse activity flow and associates it to contracts based on the defined modeling structure. Generate reports based on specific criteria like cost category, LSP, period, contract, bill, cost center, activity, sub-activity and more. 
    • Logistics Execution: Offers reliable, innovative and cost-effective tools for effective and accurate logistics execution. Its mobile platform supports execution processes in various operating systems and environments and can be implemented for Microsoft and Android platforms. Integrates the JVoice module for handling eyes-free and hands-free systems. It helps users control RFID-based devices for tag reading and writing. 

    COMPARE THE BEST Shipping Receiving Software

    Select up to 2 Products from the list below to compare

     
    Product
    Score
    Start Price
    Free Trial
    Company Size
    Deployment
    Platform
    Logo
    $25,000
    Annually
    No
    Small Medium Large
    Cloud On-Premise
    Mac Windows Linux Chromebook Android
    $495
    Monthly
    Yes
    Small Medium Large
    Cloud On-Premise
    Mac Windows Linux Chromebook Android
    $40
    Per User, Monthly
    No
    Small Medium Large
    Cloud On-Premise
    Mac Windows Linux Chromebook Android
    $2,000
    Per License, Annually
    No
    Small Medium Large
    Cloud On-Premise
    Mac Windows Linux Chromebook Android
    $4,232
    Monthly
    No
    Small Medium Large
    Cloud On-Premise
    Mac Windows Linux Chromebook Android
    $100,000
    Annually
    Yes
    Small Medium Large
    Cloud On-Premise
    Mac Windows Linux Chromebook Android
    $495
    Monthly
    No
    Small Medium Large
    Cloud On-Premise
    Mac Windows Linux Chromebook Android
    Undisclosed
    No
    Small Medium Large
    Cloud On-Premise
    Mac Windows Linux Chromebook Android
    Undisclosed
    No
    Small Medium Large
    Cloud On-Premise
    Mac Windows Linux Chromebook Android
    Still gathering data
    No
    Small Medium Large
    Cloud On-Premise
    Mac Windows Linux Chromebook Android

    All Shipping Receiving Software (44 found)

    Narrow down your solution options easily






    X  Clear Filter

    Buyer's Guide

    Shipping and Receiving Software Is All About Getting Your Order Fulfillment Process in Place  

    Shipping and Receiving BG Intro Header

    Shipping and receiving software is key to optimizing order fulfillment processes. These solutions are essential components of a warehouse management system and are the lifeblood of the supply chain industry. With this software, you can optimize resources while improving your inventory management. They eliminate manual data entry, reduce moving parts and shorten your order fulfillment process.

    Achieving shipping management efficiency is a hassle if your operations are disjointed. From receiving goods to managing customer collections and handling operations, shipping and receiving software is key to your shipping-related problems.

    This buyer’s guide aims to offer you a list of must-have features, benefits and questions to ask before making a purchase.

    Executive Summary

    • Shipping and receiving software provides seamless integration to receive shipment confirmation.
    • Access real-time shipment information using tracking numbers.
    • Improve order fulfillment speed by tracking individual product stock levels and locations.
    • Streamline labeling processes with integrated ERP software and WMS systems.
    • When budgeting for software, consider the hidden costs associated with monthly and annual licensing charges.
    • Prepare a list of questions to ask vendors to help narrow down your requirements.

    What This Guide Covers:

    What Is Shipping and Receiving Software?

    Shipping and receiving software plays a significant role in warehouse operations. They support important steps in warehouse management that involve sorting, picking, labeling and dispatching items to the next location.

    Automatically managing product entry and exit can lead to more successful, on-time sorting, loading, dispatching and delivery operations. Whatever tool you settle on should reduce errors and streamline your overall shipping processes.

    A comprehensive shipping and receiving tool can significantly impact your warehousing tasks by:

    • Automating processes.
    • Maintaining inventory visibility.
    • Managing and tracking order entry, notification and status.
    • Improving inventory management.

    Primary Benefits

    The objective of shipping and receiving software is to carry out error-free order fulfillment.

    A WMS can also help optimize receiving and shipping, inventory accuracy and visibility, order fill rates, human error reduction, etc.

    Let’s see how:

    Primary Benefits of Shipping and Receiving Software

    Streamline Processes

    Manage inbound and outbound item shipments to enhance order accuracy and timely delivery. These tools make sure you pick the correct items before shipping by identifying and addressing package errors. This process increases customer satisfaction and reduces warehouse delays.

    Decrease Delays

    The software can facilitate strict putaway processes to reduce receiving times. As long as you ensure the shipping process runs smoothly, your warehouse can avoid costly slowdowns.

    Increase Efficiency

    You can automate processes that involve more than one task to increase worker productivity. It allows you to manage multiple orders simultaneously without scaling labor up. You can generate picking plans to minimize walking time and eliminate picking delays with warehouse automation.

    Reduce Error Rate

    Since the software supports automation, it can lower error rates while increasing shipping accuracy. This solution integrates well with multiple pick methods and tracking systems such as voice picking, pick-to-light, barcodes and RFIDs to provide complete visibility into the movement and status of items and their current location.

    Boost Customer Experience

    Timely delivery, transparency and accuracy are specific functions that lead to a positive customer experience. Automated shipping systems have the potential to send real-time updates to customers via notifications. Customers can also track their shipment information using the software dashboard.

    Key Features & Functionality

    Like other warehousing solutions, shipping and receiving software has unique features to consider when choosing your requirements. Let’s look at some of those below:

    ECommerce Integration

    Provides automatic shipment confirmation and accelerates payment by integrating with eCommerce platforms such as Shopify, WooCommerce, Amazon and Magento.

    Eliminates the hassle of manual updates and entries by optimizing your inventory and shipping.

    Courier Integration

    Streamlines your packing and shipping process by offering courier integration with various logistics companies like DHL, FedEx, UPS, USPS, etc.

    Customers can check the latest updates via the software’s viewable dashboard.

    Auto-Generated Shipments

    Generate shipping receipts to track shipments using auto-generated pending shipment records. Provides complete visibility into incoming and expected outgoing shipments.

    Goods Received Confirmation

    Sends notifications and updates to relevant product owners and managers after final delivery. Facilitates inspection of goods received and re-shipments.

    Purchase Order Tracking

    Provides suppliers with timely delivery services, reporting and automatic quantity updates.

    Customize reports based on the previous month’s spending data and adjust accordingly.

    Payment Failure Alerts

    Your shipping staff can receive timely alerts via text messages or email notification if any customer’s credit card fails to process.

    Avoids unnecessary movement of products before the final payment.

    Pick App

    Optimize warehouse picking and packing processes to avoid picking errors. Reduces shipping mistakes and delays while speeding up fulfillment.

    Software Comparison Strategy

    Implementing successful shipping and receiving software isn’t something to take lightly. You may end up compromising your sales if your software doesn’t fulfill your company’s requirements.

    To start, you need to be clear with your requirements list and shortlist vendors offering similar capabilities. Make sure their offerings match your requirements. When researching, take note of your business needs, shipping costs, profit margin and customer expectations. Choose software that offers similar features to complement these attributes.

    You can also refer to our in-depth requirements template and narrow down the features you need most. Once you finalize your requirements, you can start evaluating different vendors through our interactive analyst report.

    Cost & Pricing Considerations

    Many vendors prefer charging on a monthly basis with unlimited users. However, this may change based on the shipping volume, integrations offered, additional features, deployment methods, software upgrades, etc.

    Check pricing details on every vendor’s website. If lucky, you might get free trials. These trial versions are usually available for 15 days or more. Once the trial period is over, you will have enough time to analyze whether the software is right for your organization.

    The vendor should be able to help you with the overall costs, including upfront, ongoing and any hidden charges (if any). Check our free pricing guide for different vendor comparisons.

    The Most Popular Shipping and Receiving Software

    Choosing from all of the shipping and receiving software on the market can be overwhelming for first-time users. To ease this process, check out the following list of some popular software solutions.

    Fishbowl Inventory

    Fishbowl inventory offers inventory, warehouse and manufacturing solutions for businesses of all sizes. The software provides seamless integrations with Amazon, QuickBooks, Shipstation, ShipWorks etc., to streamline order processing.

    Fishbowl Inventory

    Easy integration with multiple shipping solutions.

    QuickBooks Commerce

    QuickBooks Commerce is a cloud-based software solution that helps manage multichannel eCommerce operations. It automates purchase order creation and controls stock movement. It also optimizes accounting for multichannel businesses by integrating with multiple platforms, including WooCommerce, Amazon, Shopify, eBay, Etsy, etc.

    QuickBooks Commerce

    Dashboard displaying multiple business updates.

    Oracle Warehouse Management

    Oracle WMS Cloud provides visibility into warehousing tasks and inventory management. Businesses can increase picking, packing and shipping accuracy by optimizing warehouse space. Set up picking rules for different picking operations to boost warehouse efficiency.

    Oracle Warehouse Management

    An overview of rules simulation.

     

     

    Questions to Ask

    Even if you have already established your set of requirements, it is still important to stay as informed as possible before making your final decision. You can consider using these questions as a starting point for internal and external conversations.

    Shipping and Receiving Key Questions To Ask

    Yourself

    • What does my system currently lack?
    • Do I need this software, and how will it fix my problem?
    • What does my budget look like? Is it worth the investment?
    • How many users will use the software?
    • How big is my organization?

    About the Software and Vendor

    • Can the software integrate into ERP and WMS systems?
    • How many integrations does the software provide?
    • How many outage events have you had during downtime and peak seasons? How did you tackle them?
    • What are your pricing costs, and how do you define them?
    • How many software upgrades do you provide annually?

    In Conclusion

    Selecting shipping and receiving software is never easy. It can take weeks or months to get it fully set up to support your business needs. This buyer’s guide should provide sufficient information to begin your process.

    About The Contributors

    The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

    Technical Content Writer
    Sylvia D. Marak is a technical content writer at SelectHub. Sylvia has more than four years of experience and expertise writing technical content related business intelligence and big data analytics. When not writing, she can be found traveling, baking, listening to music and drinking too much coffee.
    Technical Research By Mohit Hariramani
    Senior Analyst
    Mohit has a degree and Master in Finance from Mumbai, India, his years of professional market research experience started in 2019. His expertise lies in categories such as Enterprise Resource Planning (ERP), Manufacturing, Inventory Management, Manufacturing Execution Systems (MES), Facility Management Software (FMS), POS Systems (Point of Sale) and more. Through his academic and professional background, he honed skills in attention to detail, navigating ambiguity, and analytical prowess, which uniquely equip him to manage and thrive in the dynamic landscape of these diverse categories. He's passionate about leveraging his knowledge and experience to contribute effectively to the assigned technology areas.
    Technical Review By Kankana Kalita
    Principal Analyst
    A seasoned business and research analyst, Kankana Kalita specializes in ERP, CMMS, manufacturing, construction, supply chain, HRMS and CRM. Prior to joining SelectHub, she earned a Bachelor's degree in Computer Science and Engineering, an MBA in Operations and Marketing, and worked in email marketing and logistics.
    Edited By Hunter Lowe
    Content Editor
    Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter.
    Edited By Pooja Verma
    Content Editor
    Pooja Verma is a Content Editor and Senior Market Analyst at SelectHub, who writes and edits content for endpoint security, legal, CRM, fundraising software, eCommerce, and mental health software. She earned a literature degree from Miranda House, DU and also holds Master’s in Journalism from Symbiosis Institute of Media and Communication in India. In her free time, you can spot her reading a book or binge-watching the latest web series and movies.