Categories   >   Motel Software
Last Reviewed: November 21st, 2024

Best Motel Software Of 2024

What is Motel Software?

Motel software, a choice niche within the hospitality technology sector, is designed to streamline daily operations and automate tasks for motel businesses. Primarily aimed at solving problems such as managing room reservations, billing processes, and customer relationship management, it brightens the vista of efficiency, time savings, and guest satisfaction. This software, with its key functionalities like online booking, staff scheduling and inventory management, provides a bedrock for flexible motel management, especially benefiting hospitality sector. Late-stage additions usually include customer loyalty programs, process analytics and integrations to OTAs. However, motel software isn't above limitations — complexities in setup and steep learning curves can mar the experience for a small business. Overall, motel software proves a major boon for the lodging industry, enhancing operational efficiency, guest handling, and business-level factors alike, although it does call for a careful understanding before full-scale implementation.

What Are The Key Benefits of Motel Software?

  • Enhanced reservation management
  • Efficient room allocation
  • Faster billing processes
  • Improved inventory tracking
  • Comprehensive staff scheduling
  • Automated cleaning-roster supervision
  • Better guest communication
  • Integration with OTAs
  • Real-time report generation
  • Smooth checkout process
Read more

Overall

Based on the latest available data collected by SelectHub for 29 solutions, we determined the following solutions are the best Motel Software overall:

Mews
Mews
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Key Features

  • Cloud Deployment: Offers a highly customizable and extensively open cloud-based platform with innovative APIs. Allows users to connect to external cloud-deployed solutions dealing with property data, revenue management and POS systems.  
  • Property Management: Operate reservations, revenue, housekeeping and front-office from one place. View and customize bookings from a centralized, real-time dashboard with unique features to manage group reservations. Maximize profits through inventory and rate optimization and efficient housekeeping management.  
  • Easy Bookings: Customize guests’ booking experience with an intuitive booking engine that includes price comparison, currency and language change options.  
  • Effortless Guest Handling: Digitize all guest experiences, including check-ins, check-outs and personal key card activation to ensure short waiting periods.  
  • Automated Payments: Facilitates secure payments with end-to-end encryption and PCI DSS compliance. Provides flexible and convenient methods to let customers pay at any point. With inventory updates and payment reporting, it also syncs with modern payment options, web wallets being the latest addition.  
  • Seamless Integrations: Select from the industry’s leading 450+ solutions to improve hotel operations, ranging from revenue management to upselling to legal environments. Some featured platforms are Atomize, Oaky and SiteMinder.  
  • Immersive Analytics: Track the property’s progress with comprehensive visual dashboards consisting of exhaustive reports and analytics from all sectors. Compare performances with other properties by accessing anonymized data through leaderboards.  

Quore
Quore
Start Price
$135
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Quore

Is Quore truly at the "core" of efficient hotel operations, or is it just another suite hoping to check in? User reviews from the past year paint a somewhat mixed picture. While many appreciate Quore's comprehensive approach to managing hotel tasks, some have voiced concerns about its complexity and occasional glitches.

Fans of the software rave about its ability to streamline communication between departments, citing the example of maintenance requests being automatically routed to the appropriate staff member. This, they say, reduces response times and improves accountability. However, several users have pointed out that the sheer number of features can be overwhelming, especially for smaller hotels with limited staff. The learning curve is steep, and training new employees on the system can be time-consuming. Another sticking point is the occasional bug or system slowdown, which can disrupt operations, particularly during peak hours.

What sets Quore apart, according to users, is its focus on data-driven insights. The platform provides detailed reports on everything from guest requests to staff productivity, allowing managers to identify areas for improvement. This granular level of analysis is invaluable for optimizing operations and boosting profitability. However, some users have expressed a desire for more customization options within the reporting dashboard.

Overall, Quore seems best suited for larger hotels or hotel groups with dedicated staff and a strong technological infrastructure. Its comprehensive feature set and data-driven approach can be a game-changer for those willing to invest the time and resources to fully utilize its capabilities. However, smaller hotels with limited budgets and staff may find it overwhelming and expensive.

Pros & Cons

  • Streamlined Operations: Quore helps hotels manage tasks and communication more efficiently, reducing the need for multiple systems and improving overall workflow.
  • Improved Guest Experience: By centralizing guest requests and feedback, Quore allows hotels to respond quickly and proactively, enhancing guest satisfaction.
  • Data-Driven Insights: Quore provides valuable data on guest preferences and operational performance, enabling hotels to make informed decisions and optimize their services.
  • Enhanced Team Collaboration: Quore facilitates seamless communication and collaboration among hotel staff, improving team efficiency and productivity.
  • Limited Integrations: Quore doesn't integrate with many popular hotel management systems, forcing users to manually input data or rely on workarounds.
  • Steep Learning Curve: The platform's interface can be complex and overwhelming for new users, requiring significant time and effort to master.
  • Lack of Customization: Quore's limited customization options can make it difficult to tailor the platform to specific hotel needs, leading to inefficiencies.
  • Customer Support Issues: Some users have reported slow response times and difficulty getting help from Quore's customer support team.

Key Features

  • Property Management: Track the condition, brand, model and warranty of inventories and hotel assets. Ensure availability of adequate staff with an attendance tracking system that allows recording of employee’s time-off, vacation and sick days. 
  • Appliance Readings: Maintain and record boiler, pool chemical and meter readings electronically to prevent unforeseen mishaps. Customize checklists and preventive maintenance for operational compliance. 
  • Cloud Deployment: Streamline overall functionality from anywhere with a cloud-based platform powered by Amazon Web Services. Offers mobile applications for Android and iOS devices. 
  • Guest Services: Share and maintain an e-log book to store vital information ranging from check-ins, check-outs, wake-up calls to cash counts and ADA compliances. Ensure robust fulfillment of guest requests and complaints. 
  • Multilingual Interface: Enabled with 22 languages to help guests from diverse backgrounds communicate easily. 
  • Room Maintenance: Schedule and manage room cleanings, guestroom inspections and room status. Track lost and found items through its intuitive database. Prioritize tasks using the task management and tracking software. 
  • Real-Time Data Analysis: With an immersive property management dashboard, get property overviews, track average response time and guest satisfaction. Compare data and forecast sales to increase revenue. 
ResNexus
ResNexus
Start Price
$30
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked ResNexus

ResNexus is a robust property management platform that helps property managers manage hotels, campgrounds, restaurants and rental properties of all sizes. It offers direct connections to OTAs and marketing channels to increase reservations and revenue.

With customizable reports, users can track their retail sales, marketing efforts and utilities. The system helps add incremental value to the business by facilitating retail and souvenir sales at the property and online.

The platform offers a customizable booking engine that can easily integrate with existing property websites. Many users appreciate the vendor’s one-on-one customer support. Additionally, emergency support after regular work hours can assist with urgent issues and incidents.

The overall sentiment of the product is positive, but users complain about the onboarding and implementation process being time-consuming. Also, the UI isn’t intuitive and involves a steep learning curve.

This feature-rich software is a good choice for medium and large-sized property management enterprises. However, it can be overwhelming for small businesses without adequate technical expertise.

Pros & Cons

  • Booking Engine: The interface is highly customizable and integrates smoothly with existing property websites, according to 82% of reviews on the booking engine.
  • Customer Support: Every user is assigned a specialized point of contact for support to ensure better and faster responses, according to 89% of reviews on this aspect.
  • Reporting: 73% of users reviewing this feature said they were satisfied with the template library and ease of generating reports.
  • OTA Connections: Easily connects with every major OTA and maintains consistent data across every channel, according to 87% of reviews on OTA integrations.
  • Secondary Sources of Revenue: Supports ancillary income sources like gift shops, souvenir selling, restaurant POS and more, according to 81% of reviews on this aspect.
  • Lengthy Implementation: Onboarding and implementation are time-consuming and require technical expertise, according to 93% of reviews on performance.
  • User Interface: 63% of reviews on the UI mentioned that it’s not intuitive and involves a steep learning curve.

Key Features

  • Booking: Accept real-time bookings online and via phone, with automated confirmation emails. Manage large bookings for weddings, conferences, reunions and more. View a snapshot of upcoming reservations for up to 90 days and check availability using the Reservation Grid.
  • Business Website: Add logos, headers, backgrounds and colors to meet branding preferences and create a seamless transition into the booking engine. Use custom HTML to edit the navigation bar. 
  • On-Site Services: Operate more efficiently and simplify on-site services by digitizing management with the following modules: 
    • Front Desk: Check guests into and out of properties and note personal details while making reservations to include in future check-ins, welcome and thank-you emails, ensuring a more personalized front desk experience. 
    • Housekeeping: Streamline processes using checklists and help employees perform efficiently. Keep track of all units through a comprehensive status chart that includes a cleaning schedule, a list of responsible staff, required cleaning type and time, and room status.
    • Guest Management: Decrease workload and manage guests with an intuitive interface and practical tools. Categorize guest history into interest groups based on patterns for targeted marketing schemes. Maintain PCI compliance for stored consumer data through third-party audits.
    • Property: Support and manage multiple properties with a single application, scalable according to business size and growth. Track check-ins and check-outs, anniversaries and surprise bookings on a unified dashboard using a reservation calendar. 
  • Marketing Channels: Integrate with popular online travel agencies (OTAs) like Expedia, Booking.com, TripAdvisor and Airbnb to increase virtual inventory visibility and boost occupancy rates.
  • Lightspeed Restaurant: Beneficial for restaurant owners, this cloud-based PoS system helps process orders, transfer charges, store and view data, and more. 
  • Retail and Gift Shop: Manage alternative revenue sources like gift and souvenir shops with a built-in POS system. Manage inventories, showcase items on a booking engine and upsell additional products and services to guests.
  • Direct Billing: Streamline the check-out process by creating house accounts for frequent customers. Bill room costs and other expenses to the parent company directly, bypassing reimbursement requests or expense reports. 
  • Yield Management: Align unit costs according to competition, season and volume with dynamic pricing. Choose occupancy limits, dates and rooms, and adjust prices automatically. 
  • Accounting: Track and manage sales, invoices and accounting data on the cloud through partnership with QuickBooks. Save time by exporting data whenever required and automating data entry. 
  • Reporting and Analysis: Make informed business decisions using more than 65 built-in reports. Keep track of daily finances and extract the most relevant data. Integrations with Google Analytics or custom analysis scripts are available. 
WebRezPro
WebRezPro
Start Price
$96
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked WebRezPro

Over the past year, users have consistently given WebRezPro a thumbs-up for its user-friendliness, flexibility, and top-notch customer support. It's like having a personal assistant who knows the hotel biz inside and out. Users rave about how easy it is to juggle bookings from multiple platforms, avoiding double bookings and keeping availability up-to-date – talk about a lifesaver! Plus, the customer service team is always ready to lend a hand, making you feel like a valued guest rather than just another customer.

However, no software is perfect, and WebRezPro has its quirks. Some users have mentioned occasional hiccups with stability and performance, like a temperamental Wi-Fi connection. And while it covers many popular online travel agencies, it could benefit from expanding its reach to include more local platforms – think of all the hidden gems it could unlock! Despite these minor drawbacks, WebRezPro remains a solid choice for businesses of all sizes, from cozy bed and breakfasts to sprawling resorts. Its ease of use, flexibility, and stellar customer support make it a reliable companion for navigating the ever-changing world of hospitality. So, if you're looking for a hotel management software that's both powerful and user-friendly, WebRezPro might just be your perfect match.

Pros & Cons

  • Comprehensive Feature Set: WebRezPro offers a wide range of features, including a booking engine, property management system, channel manager, and more. This allows hotels to manage all aspects of their operations from a single platform.
  • User-Friendly Interface: The software is designed to be easy to use, even for those with no prior experience with property management systems. This can help to reduce training time and costs.
  • Cloud-Based: WebRezPro is a cloud-based solution, which means that it can be accessed from anywhere with an internet connection. This can be beneficial for hotels with multiple locations or remote employees.
  • Integrations: The software integrates with a variety of third-party applications, such as payment processors, accounting software, and marketing tools. This can help to streamline operations and improve efficiency.
  • Scalability: WebRezPro is scalable to meet the needs of hotels of all sizes. This means that it can grow with your business.
  • Usability Challenges: Users have reported that the system can be cumbersome and counterintuitive, leading to a steep learning curve and ongoing operational inefficiencies. The interface is often described as outdated and clunky, making it difficult to navigate and perform tasks efficiently.
  • Limited Customization: WebRezPro may not offer the level of flexibility required by some properties, particularly those with unique or complex operational needs. Customization options for reports, reservations, and guest communications can be restricted, hindering the ability to tailor the system to specific workflows.
  • Reporting Limitations: Generating comprehensive and insightful reports can be a challenge. Users have noted that the reporting functionality lacks depth and flexibility, making it difficult to extract meaningful data for informed decision-making. Customizing reports to meet specific requirements can also be cumbersome.
  • Integrations and Connectivity: Integrating WebRezPro with other essential hotel systems, such as revenue management or customer relationship management (CRM) tools, can be complex and may require additional development or custom solutions. This can limit the ability to streamline operations and leverage data across different platforms.

Key Features

  • Booking Engine: Streamline booking experiences by choosing between parallel and carousel booking engines. Allows guests to navigate through different rooms in multiple languages and currencies with access to pictures without any processing charges. 
  • Centralized Dashboards: Use centralized dashboards to track and schedule bookings, inspections and maintenance issues. With automated government compliance tax reports, train staff quickly to prevent manual errors. 
  • Guest Handling: Schedule and track check-ins, check-outs, capture electronic signatures, manage group bookings and enable paperless transactions. 
  • Integrations: Cloud-based deployments allow collaboration with other revenue management, POS and entertainment systems. Zenya, Travelclick, Tripadvisor, Airbnb are some of the 100+ platforms available. 
  • Real-Time Reports and Analytics: Analyze and generate monthly, sales, daily reconciliation and custom reservation reports to track performances. 
  • Financial Overviews: Monitor receivables, invoices, investor payouts, commissions, deposits, customer profiles, vendors and taxes with its intelligent accounting module. 
Cloudbeds
Cloudbeds
Start Price
$100
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Cloudbeds

Has your hotel's software gone up in smoke? If so, Cloudbeds might be the answer to your prayers. Cloudbeds is a hotel management software that has been making waves in the hospitality industry, but what are users saying about it?

Cloudbeds receives high praise for its user-friendly interface and intuitive design, making it a breeze for hotel staff to navigate and manage daily operations. The software's comprehensive suite of features, including reservation management, channel management, and guest engagement tools, eliminates the need for multiple disjointed systems. Users particularly appreciate the channel manager's ability to seamlessly connect with over 300 distribution channels, streamlining the booking process and maximizing occupancy rates. Cloudbeds' pricing structure, based on the number of rooms, is lauded for its affordability and scalability, making it accessible to hotels of all sizes. However, some users have noted occasional glitches and a desire for more advanced reporting features.

Cloudbeds distinguishes itself from competitors by offering an all-in-one solution that caters to various property types, from small bed and breakfasts to large hotel chains. Its robust functionality, combined with its ease of use and affordability, makes it a compelling choice for hoteliers seeking to optimize operations and enhance guest satisfaction. Cloudbeds is particularly well-suited for independent hotels and boutique properties looking for a comprehensive and cost-effective solution to manage their operations. Its scalability ensures that it can grow alongside a hotel's evolving needs, making it a valuable long-term investment.

Pros & Cons

  • Centralized System: Cloudbeds allows users to manage reservations, guest communications, housekeeping, and reporting all within one platform, eliminating the need for multiple software solutions.
  • Channel Management: The platform simplifies the management of room availability across various booking channels, including online travel agencies and the hotel's website, reducing the risk of overbooking and streamlining the reservation process.
  • Automation: Cloudbeds automates tasks such as guest communications, payment processing, and report generation, saving time and reducing the potential for human error.
  • Guest Engagement: Features like automated messaging and a guest portal enhance communication with guests, improving the overall guest experience.
  • Scalability: Cloudbeds is suitable for properties of all sizes, from small bed and breakfasts to large hotel chains, making it a flexible solution for businesses with growth aspirations.
  • Limited Customization: Cloudbeds' user interface can be challenging to customize to specific hotel workflows, leading to inefficiencies and workarounds. For instance, tailoring reports or modifying reservation displays might require technical expertise or additional development.
  • Learning Curve: The platform's extensive features and functionalities can present a steep learning curve for new users, potentially requiring significant training and onboarding time for hotel staff to become proficient.
  • Integrations: While Cloudbeds offers various integrations, some users report limitations or challenges with specific third-party tools, potentially impacting data synchronization or workflow automation.
  • Customer Support: Response times and resolution effectiveness can vary, leading to potential delays in addressing critical issues or obtaining necessary assistance.

Key Features

  • Occupancy Manager: Track reservations with an intuitive booking engine. Sync data from OTAs and other tools to prevent overbooking and ensure maximum occupancy.  
  • Bookings: Enable customers to make direct bookings without extra charges. With multiple languages and currencies, guests can make reservations from anywhere.  
  • Property Overview: Manage properties, track check-ins and check-outs and get reservation overviews. Communicate with staff and customize roles using a powerful and user-friendly interface. Its reporting and analytics module generates production, financial, daily activity and inventory reports.  
  • Booking Channels: Powered by 300+ online booking channels like Airbnb, Expedia, Yatra and TripAdvisor, take and track reservations from a centralized pool. With reliable updates, customize prices, currencies and emails.  
  • Revenue Management: The in-built pricing intelligence engine (PIE) aids in maximizing revenue by comparing competitors’ prices, alerting about market trends and automating rates and rules in real time.  
  • Integrations: Combine data with tools and services from different categories. Integrate solutions seamlessly from accounting, guest communication, government invoicing, ID scan and more.  
  • Secure Payments: Process sensitive data with automated payments. PCI DSS and SCA compliance make transactions safe. Offers multiple payment methods and gateways like PayPal, Stripe and PayU.
ThinkReservations
ThinkReservations
Start Price
$50
Monthly, Quote-based
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked ThinkReservations

ThinkReservations has garnered a mixed bag of feedback over the past year. Users appreciate its robust features, particularly its channel management capabilities, which streamline the process of managing bookings across various platforms like Booking.com and Expedia. The software's comprehensive reporting tools also receive praise for providing valuable insights into business performance. However, several users express frustration with the platform's clunky interface and steep learning curve, finding it cumbersome to navigate and master. ThinkReservations' pricing structure, which involves add-on modules for certain features, also draws criticism for being expensive compared to competitors who offer more inclusive packages.

ThinkReservations distinguishes itself with its strong focus on independent properties and its commitment to data security, appealing to hoteliers who prioritize these aspects. The platform's direct booking capabilities and integration with local payment gateways further enhance its suitability for independent hotels. However, its limitations in handling complex group bookings and its lack of certain advanced marketing features might deter larger hotel chains or those with extensive marketing needs.

In conclusion, ThinkReservations seems like a good fit for independent boutique hotels and B&Bs seeking a reliable and secure solution with robust channel management and reporting capabilities. However, properties requiring a user-friendly interface, advanced marketing tools, or extensive group booking functionality might want to explore other options. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest updates and reviews before making a decision.

Pros & Cons

  • Streamlined Operations: ThinkReservations helps to simplify daily tasks through automation, such as guest confirmations and payment processing, allowing your team to focus on providing excellent guest service.
  • Improved Efficiency: The platform offers tools to manage reservations, housekeeping, and guest communications, which can lead to more efficient operations and potentially reduce staffing costs.
  • Enhanced Guest Experience: Features like online booking, mobile check-in, and automated messaging contribute to a smoother and more convenient guest experience, potentially leading to higher guest satisfaction and positive reviews.
  • Data-Driven Insights: ThinkReservations provides reporting and analytics tools that offer valuable insights into your property's performance, enabling you to make informed decisions to optimize revenue and operations.
  • Limited Customization: Users have expressed frustration with the lack of flexibility in customizing certain features, such as modifying confirmation emails or creating unique packages.
  • Reporting Limitations: Some users find the reporting capabilities to be somewhat restrictive, making it challenging to extract specific data or generate custom reports tailored to their needs.
  • Integrations: While ThinkReservations offers some integrations, users have noted that it may not seamlessly integrate with all the tools and systems they use, potentially leading to workflow disruptions.
  • Usability Concerns: A segment of users have mentioned that the interface can feel a bit clunky or outdated at times, impacting the overall user experience.

Key Features

  • Guest Handling: Its intuitive booking engine improves the booking experience with an easy-to-use interface. Guests can book by room or room type. Enables guests to avail discounts and offers or add services and products.  
  • Property Overview: Optimize business operations with a robust reservation calendar and report suite. View reservations and their statistics. Change prices quickly according to occupancy and demand. 
  • Channel Manager: Customize prices and restrictions and deposit policies with different OTAs. Sync and manage reservations across platforms with automatic updates, preventing underselling and overbooking.  
  • Automated Payments: Process payments instantly and securely using PCI compliance systems. Integrates MPI, Stripe, Braintree and Authorize.net to simplify hotel credit card processing. 
  • Integrations: Integrations from various services like marketing, retargeting, guest experience, reputation management and analytics help improve management.  
  • Cloud Deployment: Clients and staff can access data from anywhere and anytime. Supports a mobile-ready reservation booking system.  
InnRoad
InnRoad
Start Price
$150
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked InnRoad

InnRoad has garnered a mixed bag of feedback from its users over the past year. Some hoteliers sing its praises for its user-friendly interface and its ability to streamline hotel management tasks, leading to improved efficiency. On the flip side, others point out its hefty price tag and the absence of certain features as drawbacks. A recurring theme in positive reviews is the software's comprehensive reservation system, which seamlessly integrates with a hotel's website and automates connections with third-party booking platforms, minimizing the risk of overbooking or double-booking. Users also appreciate the ability to create packages and bundles with varying rate structures, catering to different guest preferences. However, some users find the interface, which relies heavily on small icons with minimal text, to have a steep learning curve initially. Despite this, the overall consensus is that InnRoad is a reliable and robust software solution for hotels seeking to enhance their operational efficiency. It's particularly well-suited for establishments that handle a high volume of bookings and require a system that can automate tasks and reduce manual errors.

Pros & Cons

  • Streamlined Operations: InnRoad offers a comprehensive suite of tools that can be used to manage all aspects of a hotel's operations, from reservations and housekeeping to accounting and reporting. This can help to save time and improve efficiency.
  • Improved Guest Experience: The platform includes features that can help hotels to provide a better guest experience, such as online booking, mobile check-in, and guest messaging. This can lead to increased guest satisfaction and loyalty.
  • Increased Revenue: InnRoad can help hotels to increase revenue by providing tools for managing rates and inventory, as well as by offering integrations with online travel agencies (OTAs). This can help hotels to attract more guests and generate more bookings.
  • Limited Functionality: InnRoad may not be suitable for larger hotels or those with complex needs due to its limitations in features and integrations.
  • Usability Challenges: Users have reported that the software can be difficult to navigate and use, with a steep learning curve and a lack of intuitive design.
  • Customer Support Issues: Some users have expressed dissatisfaction with the level of customer support provided by InnRoad, citing slow response times and unhelpful support staff.

Key Features

  • Property Management: Manage reservations and update inventory and rates from a single location. Coordinate housekeeping tasks by prioritizing and assigning duties to staff. 
  • Guest Handling: Ensure an effortless booking experience with quick booking confirmations, multi-room and group reservations and a mobile-friendly application. Attract more direct bookings by guaranteeing the best rates on the website. Enhance guest stays by upscaling services and products.  
  • Booking Channel: Connect with top-rated OTA’s like Expedia, Airbnb, Tripadvisor and Booking.com and manage them efficiently by customizing rates and dates from a single place to prevent overbooking. Sync all bookings automatically. 
  • Revenue Management: Customize occupancy and revenue goals and access real-time predictive analytics. Monitor daily, weekly and monthly goals and compare them with previous years’ performances.
  • Surge Alerts: Prevent double occupancy and overbooking and ensure maximum revenue by leveraging surge alerts. Update rates and inventory for dates during maximum occupancy.
  • Secure Payments: It is PCI-DSS and GDPR compliant with end-to-end encryption and helps process credit card payments safely. With negotiated processing charges and a centralized payment dashboard, manage expenses, chargebacks and deposits.
  • Analytics: Generate reports such as net sales, room forecasting and daily flash using its reporting capabilities. Track highest performing booking channels. The demand management feature aids in analyzing performances and tracking the average daily rate (ADR).  
Lodgify
Lodgify
Start Price
$11
Annual, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Lodgify

Lodgify is a compact solution helping property managers consolidate marketing, booking, maintenance and accounting workflows in one platform. It provides a simple UI and unifies booking, reservation and payment processes across every marketing channel for easy tracking.

But reviews note that the software lacks intricate features for hotel management. It provides limited integrations with partner vendors, restricting choices for non-European users. All things considered, Lodgify might not suit hotel chains or global enterprises, but it’s an ideal fit for vacation and rental managers with small to mid-sized portfolios.

Pros & Cons

  • Intuitive Interface: Lodgify offers a simple interface and an easy website builder, according to 93% of users reviewing the UI.
  • Connected Experience: 96% of reviews on this aspect mentioned that the software compiles all relevant information, communications and booking data in one place to improve property management.
  • Customer Support: The support suite provides agile responses and a rich knowledge base, according to 68% of reviews on customer support.
  • Customizations: 84% of reviews on the website builder said it lacks helpful elements like sliding content, the ability to add text blocks, robust metasearch and more.
  • Hotel Management: The platform doesn’t provide nuanced features like group bookings, promo customizations and report variation and offers limited integrations, according to all the reviews on hotel management.

Key Features

  • Guest Communication: Engage with guests through automated messages, emails and calls from their bookings until departure. Improve guest satisfaction by sending a property and location guide.  
  • Booking Engine: Expedite direct bookings and control reservations from a centralized dashboard. Integrate seamlessly with the highest-rated payment gateways to process credit card transactions from all currencies, including PayPal, Stripe, Braintree and Authorize.net. Allows bank transfers, checks and cash payments.  
  • Task Management: Coordinate staff ranging from ground-level employees to managers to streamline workflows. Overview task distribution by assigning specific tasks to staff members and get notifications on completion. 
  • Automation Tools: Minimize time on recurring tasks through versatile automation tools. Automate pre-arrival check-in forms, prerequisite requirement texts and rates with price management tools.  
  • Analytics: Analyze property performance, occupancy rates, income, payments and cost incurred in a centralized dashboard — leverage Google Analytics to increase bookings and know which channels drive more web traffic. Generate reports to comprehend the exact statistics.  
  • Integrations: Synchronize reservations with top OTAs and prevent over and double bookings. Update calendars and rates using the intuitive channel manager. API integrations such as Airbnb, Expedia, Booking.com and HomeAway aid in managing listings.  
  • Revenue Manager: Get detailed statements, summaries and invoices and keep track of earnings from bookings.  
  • Website Builder: Provides an easy-to-use interface with SEO-compatible templates to create engaging websites.  
SiteMinder
SiteMinder
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked SiteMinder

SiteMinder helps managers market units on an expansive network of distribution channels, accept bookings and receive payments. It has a straightforward user interface. Reviews identified the channel manager and the multi-channel interactive calendar as noteworthy features. Users also appreciated the multilingual in-app chat support, a feature uncommon amongst competitors.

However, it has a basic booking button and lacks invoicing customizations and reporting variations. Considering these factors coupled with a hit-and-miss support suite, SiteMinder can be less effective for enterprises with larger portfolios. But it’s ideal for small managers and owners looking to improve their unit’s digital visibility and handle bookings from various channels.

Pros & Cons

  • Ease of Use: The platform has an intuitive interface, according to 66% of reviews on software usability.
  • Channel Manager: 89% of users mentioning omnichannel marketing said it improves property visibility and simplifies listing management.
  • Reservation System: It’s convenient to have a single interactive calendar across distribution channels for both guests and managers, according to 81% of reviews on booking management.
  • Multilingual Support: 53% of reviews on the chat module noted that SiteMinder offers chat support in 11 languages.
  • Booking Button: The native booking button lacks security deposits, membership programs, advanced invoicing and more, according to 86% of reviews on this aspect.
  • Reporting: According to all the reviews on this feature, the system has limited report templates and lacks automated reporting.
  • Support Response Time: 47% of reviews on the support suite noted that SiteMinder has slow response times and takes longer to resolve issues.
  • Onboarding: Onboarding and launching operations on every channel is time-consuming, according to 95% of reviews on this element.

Key Features

  • Channel Manager: Connect with 450+ distribution channels and 100+ hotel applications, including Airbnb, Expedia, Booking.com and Tripadvisor to automate reservations and availability rates. A common inventory pool model lists all rooms and availability on OTAs. Prevent overbooking and maximize occupancy using yield rules and stop sell. Attract international customers by listing in multiple currencies. 
  • Direct Bookings: Increase direct bookings up to 43% according to the vendor using its intuitive booking engine. Improve the guest experience with no commission reservations. Maximize revenue by upselling packages and services. 
  • Analytics: Optimize hotel distribution strategies by leveraging real-time data from performance reports and rate parity insights. Track booking trends, competitor prices and commissions through third-party applications, profitable channels and more. 
  • Integrated Payments: Automate transactions through the hotel website and seamlessly process payments, refunds and deposits with a revenue dashboard. Protect sensitive data with PCI-DSS and PSD2 SCA compliance. Enable contactless payments from distribution channels. 
  • Global Distribution System (GDS): Cater to a wider audience like travel agencies and business travelers. Work with travel management companies to become a part of the Fortune 500 hotel programs. GDS aids in targeting diverse clientele to boost occupancy during low seasons. 
  • Website Builder: Choose from easy-to-use templates and avoid paying hosting charges. Offer direct bookings to multiple nationalities with availability in 20+ languages. 
  • Metasearch Visibility: With Demand Plus, combine booking engines with metasearch engines like Google Ads. Pay a minimal fee for completed stays and leverage integrations and page optimization to increase visibility.  
Agilysys
Agilysys
Start Price
$3,000
Quote-based
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Agilysys

User reviews of Agilysys reveal a range of insights into the software's performance. Notably, users often commend its ability to streamline operations effectively, improving efficiency and the overall guest experience in the hospitality and gaming industries. The comprehensive suite of solutions is also highly regarded, offering tools that cater to diverse needs. Agilysys's industry-specific focus is seen as a valuable advantage, ensuring that it meets the unique requirements of these sectors. Users appreciate the depth of analytics and reporting capabilities, aiding in data-driven decision-making. However, there are common limitations users mention. Agilysys can be relatively expensive, posing challenges for smaller businesses with limited budgets. The initial setup complexity and associated learning curve are common complaints, impacting the efficiency of staff during the transition. Some users report occasional technical glitches and issues that disrupt operations. When compared to similar products, Agilysys is generally praised for its industry-specific focus, reliability, and tailored tools. Users believe that these aspects set it apart, though some acknowledge that it may have limitations in customization and pricing when contrasted with other solutions. It's clear that while Agilysys offers a robust set of features for the hospitality and gaming industries, potential users should consider their specific needs and budget constraints before committing.

Pros & Cons

  • Streamlined Operations: Users appreciate Agilysys for its ability to streamline various operational aspects in the hospitality and gaming industry, resulting in greater efficiency.
  • Enhanced Guest Experience: Agilysys is often lauded for its role in improving the guest experience by facilitating smoother check-ins, reservations, and personalized services.
  • Comprehensive Solutions: Users value the comprehensive nature of Agilysys, providing a range of tools that cater to the diverse needs of hotels, resorts, and restaurants.
  • Industry-Specific Focus: Agilysys stands out for its industry-specific approach, designed to meet the unique requirements of the hospitality and gaming sectors.
  • Analytics and Reporting: Users benefit from the in-depth analytics and reporting capabilities within Agilysys, aiding data-driven decision-making and performance evaluation.
  • Costly for Small Businesses: Some users have found Agilysys to be relatively expensive, which can be a drawback for smaller hospitality and gaming businesses with limited budgets.
  • Complex Implementation: The initial setup and implementation of Agilysys software may be complex, requiring technical expertise and potentially causing delays.
  • Learning Curve: Users have noted that there is a learning curve associated with Agilysys, which can lead to delays in realizing its full potential and impacting staff efficiency during the transition period.
  • Occasional Technical Issues: A few users have reported experiencing occasional technical glitches or issues with Agilysys, which can disrupt their operations and cause frustration.

Key Features

  • Cloud Deployment: Customers can access data from anywhere, anytime. Facilitates paperless records by digitizing all documentation. 
  • Guest Engagement: Ensure a seamless client experience by enabling easy check-ins and check-outs. A robust mobile kiosk allows customers to book and view properties in advance. Maximize revenue through automated upselling of services and products. 
  • Predictive Analytics: Analyze industry standards and identify trends through an immersive dashboard. Improve property performance by creating apt marketing strategies.  
  • Secure Payments: Enabled with EMV and P2PE payments to safeguard sensitive information. Complies with PCI security standards council, empowering safe transactions.  
  • F&B Management: Streamline food orders and menus and decrease delivery times. Manage inventory efficiently to reduce overhead costs on procurement.  
  • Point-of-Sale Solution: Manage casinos, restaurants and resorts with self-service kiosks enabled in tablets, mobiles or fixed devices. Optimize labor costs while ensuring a high rate of guest satisfaction. 
  • Seat Reservation: Manage seating arrangements at cabanas, restaurants, stadiums and gaming tables to maintain safety protocols and avoid overcrowding. Leverage various seat and service types to maximize profit.  
  • Scheduling Platform: Estimate the accurate number of personnel required, improve staff communication and integrate guest data to create personalized experiences.  

COMPARE THE BEST Motel Software

Select up to 2 Products from the list below to compare

 
Product
Score
i
SelectHub’s Analyst Rating is based on data from our 400+ point analysis of Motel Software, user reviews, and our own crowd-sourced data from our free software selection platform. Scores are periodically updated via ongoing selection projects and user activity within our platform.
Start Price
Free Trial
Company Size
Deployment
Platform
Logo
Mews
Still gathering data
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Mews
Quore
$135
Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Quore
ResNexus
$30
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
ResNexus
WebRezPro
$96
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
WebRezPro
Cloudbeds
$100
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Cloudbeds
ThinkReservations
$50
Monthly, Quote-based
No
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Cloud On-Premise
Mac Windows Linux Chromebook Android
ThinkReservations
InnRoad
$150
Monthly
Yes
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Mac Windows Linux Chromebook Android
InnRoad
Lodgify
$11
Annual, Monthly
Yes
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Cloud On-Premise
Mac Windows Linux Chromebook Android
Lodgify
SiteMinder
Still gathering data
No
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Cloud On-Premise
Mac Windows Linux Chromebook Android
SiteMinder
Agilysys
$3,000
Quote-based
No
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Cloud On-Premise
Mac Windows Linux Chromebook Android
Agilysys

All Motel Software (29 found)

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Hotelogix

by Hotelogix
Hotelogix
Hotelogix is a cloud-based property management solution designed to automate business operations, increase occupancy and maximize revenue. It ensures real-time information flow between various departments. It controls business operations and processes from a central dashboard.Its mobile-optimized web booking engine allows visitors to book rooms from their smartphones or tablets. It provides a personalized guest experience and empowers them to manage bookings, make reservations and payments, and send special requests for their stays.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Beds24

by Beds24
Beds24
Beds24 is an all-in-one property management solution for hotels, holiday homes, hostels, vacation rentals, agencies and professional property managers. It is robust, flexible and customized for accommodation requirements. A pooled inventory allows channels to access all rooms or beds. Its front-desk module manages bookings, guests, inventory and rates. The channel manager synchronizes inventory status across multiple distribution channels to maximize reservations and avoid double bookings. It integrates with leading payment gateways for secure online payments.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Easy InnKeeping

by Easy InnKeeping
Easy InnKeeping
Easy InnKeeping is GraceSoft’s flagship cloud-based property management system. The solution is a popular choice across continents like North America, the Caribbean, South America, Europe, Singapore and Southeast Asia. With a robust reservation calendar, easily control daily and weekly and monthly bookings, users can get an immersive visual display of housekeeping and payment status. It allows direct guest billing for corporate guests using the advanced package. Create separate company accounts and send invoices directly to the host organization. Users can track purchases, staff time, budgets and inventory through a QuickBooks integration. Easily integrate with secure payment gateways, OTAs and Facebook.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Resort Data Processing

by Resort Data Processing
Resort Data Processing
Resort data processing is a one-stop platform for managing all types of property. Streamline the booking experience with robust, intuitive technology. It works with resorts, vacation rentals, condominiums, motels, boutiques, independent hotels and more. It offers cloud-based and an on-premise option. The integrated booking engine with a built-in CMS makes it easy to book, upsell products and increase revenue.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Infor HMS

by Infor, Inc.
Infor HMS
Infor HMS is a cloud-based hotel property management system that provides actionable guest and prospect information to assess bookings and deliver rich guest experiences. It provides self-service inclusions that enhance visibility and user engagement. Its mobile-friendly services empower the mobile workforce to create guest-centric processes. It leverages data to maximize room occupancy and optimize total revenue. It monitors real-time workloads, ongoing tasks and activities, and guest interactions to improve operational efficiency across geographies. It tracks guests’ lifetime value via histories to tailor experiences and craft upsell opportunities.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Hotello

by Mingus Software
Hotello
Hotello is a comprehensive software solution designed to streamline hotel management tasks, making it an ideal choice for small to medium-sized hotels seeking efficiency and organization. Its robust features include reservation management, guest check-in/check-out, billing, and reporting, which collectively enhance operational productivity. Users appreciate its intuitive interface and seamless integration with other systems, which simplifies daily operations and improves guest experiences. Hotello stands out for its user-friendly design and reliable customer support, which are frequently highlighted in user reviews. The software's ability to handle multiple tasks efficiently makes it a valuable tool for hoteliers aiming to optimize their workflow. Pricing for Hotello typically falls within a moderate range, often based on the number of rooms or users, with options for monthly or annual payments, providing flexibility for different budgetary needs.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Frontdesk Anywhere

by Frontdesk Anywhere
Frontdesk Anywhere
Frontdesk Anywhere is a cloud-based platform that provides instant solutions to generate revenue, boost guests’ experience, and streamline operations for hoteliers across the industry. It offers an inventory model to maximize online sales using two-way connectivity via OTAs, GDS and more. Its commission-free internet booking engine is available anytime, anywhere and is accessible from any internet-connected device.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

eZee Absolute

by eZee Absolute
eZee Absolute
eZee Absolute is a robust platform offering solutions for serving all types of hotels. Manage resorts, hostels, bed breakfasts, serviced apartments, guests houses, a chain of properties, and vacation rentals. It’s supported in over 50 languages and functions in more than 170 countries. With over 500 integrations and 200 distribution channels, it connects with a global audience.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

InnGenius

by InnGenius
InnGenius
InnGenius is a comprehensive software solution designed to streamline hotel management tasks, making it an ideal choice for small to mid-sized hotels, boutique inns, and bed-and-breakfast establishments. The software excels in automating reservations, managing guest check-ins and check-outs, and handling billing and invoicing, which significantly reduces administrative burdens. Users appreciate its intuitive interface and robust reporting capabilities, which provide valuable insights into operational performance. InnGenius stands out for its ability to integrate seamlessly with various third-party applications, enhancing its functionality and flexibility. The software's cloud-based nature ensures that it is accessible from anywhere, offering real-time updates and data synchronization. This feature is particularly beneficial for properties with multiple locations or remote management needs. Pricing for InnGenius typically falls within a moderate range, often based on the number of rooms or units managed, with options for monthly or annual payment plans. Compared to similar products, users frequently highlight its user-friendly design and reliable customer support as significant advantages. Overall, InnGenius provides a balanced mix of efficiency, ease of use, and affordability, making it a valuable tool for modern hotel management.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Buyer's Guide

Motel Software Is All About Streamlining Daily Activities, Marketing and Reporting 

By Riddhiman Roy, Market Analyst at SelectHub

Motel Software BG Intro

If you’re still using traditional hotel management methods to run your motel, you might be missing out on a lot of opportunities. Managing any hospitality business in 2022 without software is like using sticks and stones to light a fire. It’s primitive and inefficient. With motel software, you can market, manage and maintain properties using a centralized platform. No more drowning in paperwork, running around putting up flyers and ads, and sweating bullets during year-end audits.

In this guide, we’ll discuss the benefits of implementing motel software and key features you can expect. We’ll also equip you with comparison and pricing strategies and leave you with a set of questions to get conversations going in the right direction internally and with vendors. Let’s get to it.

Executive Summary

  • Motel software lets you market, maintain and manage short-term rentals.
  • It helps create personal websites and distribute property information across sales channels.
  • You can use an integrated calendar to track upcoming reservations, front desk tasks, check-ins and check-outs, and housekeeping.
  • You can connect with external payment gateways, hotel management tools, CRM, BI, payroll systems and other property management tools to create a perfect business stack.
What This Guide Covers:

What Is Motel Software?

Motel software is a platform for managing the operations and finances of a small hotel business with quick guest turnovers. These businesses aren’t anything like hotel chains that rent thousands of rooms daily. They are small properties with parking facilities on a highway or a busy roadside typically used by motorists and cross-state travelers for short-term stays. The platform helps you:

  • Market rooms across multiple internet listing services (ILS), global distribution systems (GDS) and social media.
  • Accept bookings and get a centralized view of reservations from every channel.
  • Check guests in and out.
  • Manage guest communications like emails, messages, confirmations, invoices and housekeeping requests.
  • Connect with payment gateways, calculate bills and process payments.
  • Offer guests a contactless experience with self-check-ins, digital payments and messaging portals.
  • Track business KPIs and automate daily reporting.

Primary Benefits

Improve Marketing Efforts

Motel Software Categories

You can post your room rent, availability, description and other information on multiple ILS, GDS and listing channels. Native channel managers allow you to distribute channel-specific content and pricing. Access a list of bookings from every channel and define custom rules to accept or reject an application.

Advanced platforms offer native reservation software to accept direct bookings. It helps you avoid paying commissions and fees for bookings through third-party channels. A few solutions also let you design marketing campaigns, gift coupons and personal websites.

Motel Software Benefits

Simplify Management

With every workflow under one roof, you can track booking, check guests in and out, process payments and schedule housekeeping from a unified dashboard. The platform tracks tasks and sends real-time notifications to keep you on top of activities and upcoming events.

Motel solutions also create a repository of your business documents, expenses and income, making year-end audits a walk in the park.

Increase Accuracy Across All Fronts

Motel software is the singular source of information for you and your team. Front desk staff can note down customer orders and distribute them to concerned departments. It helps avoid double reservations and overbookings by automatically blocking reserved rooms and adding a buffer period between reservations for housekeeping and maintenance.

You can automate invoicing and guest communications like sending welcome emails, location guides and ancillary service information. Specify rules for automated reporting on KPIs like profitability, occupancy, online engagement, guest feedback and more.

Enhance Guest Experiences

Due to the pandemic, traveler experiences are no longer driven by pricing and cost efficiency but by safety and hygiene. 80% of customers look at health and safety protocols before choosing a hotel, and 93% prefer hotels that outline their safety measures. This data depicts that hospitality businesses must have stringent hygiene and cleanliness measures to stay competitive, reassure guests and fulfill their expectations.

To adopt this safety-first strategy, it’s crucial to have reliable motel software that can track housekeeping, create checklists to meet hygiene standards and maintain records for accountability.

Key Features & Functionality

Motel Software Features

Booking Engine

Take direct reservations and avoid third-party commissions. You can access a list of bookings from every channel and accept, edit and reject reservations with a few clicks.
Channel Manager

You can distribute room pricing and information to multiple OTAs, ILS and GDS and track each posting from a centralized dashboard. Avoid double bookings by blocking rooms after accepting bookings and share an accurate list of available rooms across channels to avoid overbookings.
Front Desk Management

The front desk manager has an accurate picture of incoming and outcoming guests, room availability and housekeeping status. They can check guests in and out, collect IDs, deposits and personal documents, and accurately bill guests during check-out.

The platform provides an updated inventory status and allows managers to communicate with guests about food, beverages, room service and other ancillary services.
Housekeeping and Maintenance

You can schedule housekeeping tasks and define rules for automated scheduling. The system tracks activities and allows staff to log in and report progress. It also records every maintenance activity to help you with audits.

Advanced platforms provide time tracking, group tasks and third-party service provider onboarding.
Reporting

Motel software acts as a fishnet for your operational and guest data. You can define rules to track business-specific KPIs, design visualizations and dashboards, automate daily reporting, export reports in XLSX or PDF, and share them with stakeholders.
Point of Sale

This feature lets you sell souvenirs, food, beverages, tour guides, spa and other additional services. You can accept multiple payment modes, including cash, credit cards and online transfers. Accurately invoice guests for accommodation and other services.
Accounting

Integrate with third-party suites like QuickBooks. Enterprise platforms also let you record your financials, maintain ledgers, automate accounts receivable and payables, and use AI to analyze data.

Software Comparison Strategy

The hotel management software market size is $6,521 million in 2022 and is expected to grow at a 10.72% CAGR by 2027. Due to this growth, the market has various options based on features, deployment modes, distribution channels and business scales. It’s tough to point to a single solution that can fit every size and type of hotel and motel. You need to find a platform that suits your operations without complicating matters with undesired features.

Before starting the evaluation process, having a personalized requirements checklist and budget is beneficial. Start by identifying pain points in your motel's workflow and which features will best serve your business.

Here are a few pointers to keep in mind while devising your requirements checklist:

  • Deployment Mode: On-premise systems require you to deploy the software on proprietary servers. You have room for unlimited customizations, but it requires heavy investment in IT infrastructure and personnel. On the other hand, vendors host SaaS solutions on their servers. You don't need to spend on runtime and maintenance but get limited control over the software architecture and functionalities. Carefully identify the difference between cloud and on-premise deployment and choose a model based on your budget, IT infrastructure and expertise.
  • Business Scale: If you’re managing a single property, a platform that can handle booking, front desk, housekeeping and reporting will suffice. But for a motel chain, franchisee or multi-location properties, you’ll need enterprise systems that can manage separate property accounts and offer robust reporting for recording and analyzing data.
  • Team Size: Most solutions offer a limited number of team members onboarding. Identify staff members requiring access to the platform and look for software that can onboard them and provide adequate HR tools to track and manage their activities.
  • Usability: You must understand that a software’s usability directly affects your productivity. If the interfaces aren’t intuitive, you have to spend most of your time getting used to the new platform instead of managing operations. Choose software with intuitive interfaces and adequate training material.
  • Connectivity: Make sure the platform connects with external modules and your existing software stack. A few useful connections are CRM, business analytics, ERP, reservation systems, front desk modules and more.

Once you’ve prepared the checklist, move on to research user reviews online, contact industry peers and request product demos to get a holistic understanding of the product and how the vendor operates.

Cost & Pricing Considerations

The pricing of motel software varies from vendor to vendor. Most cloud-based motel solutions are available via a monthly subscription. Prices start from around $20 to $30 and can go up to $150 per month.

For on-premise motel software, you need to pay a lump sum for purchasing the software license. A few enterprise platforms also have commission-based pricing where the vendor doesn’t charge you for using the platform but takes a cut of your sales and revenue.

A few vendors also charge for additional factors like:

  • Installation and configuration
  • Product training
  • Onboarding team members
  • Adding new sales channels, ILS and OTAs
  • Additional support

We recommend preparing a budget for software and additional features and looking for a system that fulfills every requirement without going over the budget. It’s easier said than done, and you must carefully consider your options and research the market to find an ideal solution.

The Most Popular Motel Software

Take a look at some of the popular options available to get a reference point in your evaluation process:

eZee Absolute

eZee Absolute is a robust property management software (PMS) that can handle every hospitality business, including motels, hotel chains, bed and breakfasts, vacation rentals, and more. It provides a free trial plan and charges users beyond that based on the number of rooms and features. The basic plan offers property management features, while advanced plans provide channel managers and booking engines. The key features include:

  • Mobile app
  • Website builder
  • Housekeeping and maintenance
  • Front desk module
  • Rate management
  • Reputation management
  • Point of sale
  • Revenue management

eZee Absolute

Stay on top of every business process with the mobile-optimized platform.

WebRezPro

WebRezPro is a hospitality software that supports front desk management, omnichannel marketing, direct booking, housekeeping and reporting. It offers a built-in accounting module with features like vendor onboarding, multi-property trust accounting, automated payables and receivables, and point of sale invoicing.

It offers custom quotes for each customer based on business size and desired features. Its capabilities are:

  • Front desk module
  • Booking engine
  • Self-check-in kiosks
  • Housekeeping
  • Group and rate management
  • Accounting
  • Reporting

WebRezPro

Use an integrated calendar to track every front desk and housekeeping activity.

Cloudbeds

As the name suggests, Cloudbeds is a cloud-based hotel management platform that can handle motels, hotels, bed and breakfast inns, vacation rentals, and campgrounds. It charges users based on the number of rooms and features desired.

A native payment processor connects to your bank account and processes guest payments without external gateways. It’s important to note that Cloudbeds only offers API access with the top-tier plan, which means you can’t design custom integrations with starter plans. A few of its noteworthy features include:

  • Booking engine
  • Channel manager
  • Integration marketplace
  • Revenue management
  • Housekeeping and property management
  • Payment processor

Cloudbeds

Record finances, track KPIs and identify growth hacks using a centralized dashboard.

 

 

Questions To Ask

Use these questions to start conversations internally with your team and identify your requirements:

Motel Software Key Questions To Ask

  • What are the major pain points in your operations?
  • How can you use the software to tackle your problems?
  • Which business areas can automation improve?
  • Which integrations do you require?
  • Which marketing channels do you use and intend to use in the future?

Use these questions to start conversations with vendors:

  • What are the support options and their average response time?
  • Do they provide implementation and onboarding training?
  • What are the hidden costs?
  • Is the system mobile-optimized?
  • Is the platform PCI-DSS compliant? Does it encrypt data transfers?

In Conclusion

Implementing an effective motel solution can help you improve your room’s visibility to guests worldwide, simplify daily activities, and accurately record finances, interactions and documents. While selecting the right solution, you must identify your business-specific requirements, prepare a budget and find the ideal option that aligns with your operations and growth plans. Hopefully, this guide can direct you toward the best motel software that adds value to your business. Happy selecting!

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Riddhiman
By Riddhiman Roy
Technical Content Writer
As a Senior Technical Content Writer at SelectHub, Riddhiman Roy delivers content about eCommerce, legal, employee scheduling, procurement, hotel management and property management software. He holds a Master's in multimedia journalism from the Indian Institute of Journalism and New Media. When he is not fighting huge-article-ogres and evil Grammarly suggestions, you can find him in his natural habitat grooving to music and banging his drumkit.
See Full Bio
Vidhi
Technical Research By Vidhi Kanodia
Senior Analyst
Vidhi Kanodia joined SelectHub after graduating from Osmania University in Hyderabad. Building on the hands-on experience she gained there, she expertly reviews peer research work in categories like procurement, PLM, eCommerce, insurance, hotel management, risk management and legal software.
See Full Bio
Shashank
Technical Review By Shashank K K
Principal Analyst
After graduating with a Masters in Finance from Trinity College Dublin, K K Shashank's research and detail-oriented skills led them to SelectHub. He has diverse knowledge across various software categories like Accounting, Financial Planning and Analysis, Ecommerce, Risk Management, PLM, Insurance and more since 2020.
See Full Bio
Pooja
Edited By Pooja Verma
Content Editor
Pooja Verma is a Content Editor and Senior Market Analyst at SelectHub, who writes and edits content for endpoint security, legal, CRM, fundraising software, eCommerce, and mental health software. She earned a literature degree from Miranda House, DU and also holds Master’s in Journalism from Symbiosis Institute of Media and Communication in India. In her free time, you can spot her reading a book or binge-watching the latest web series and movies.
See Full Bio