Lodgify Reviews & Pricing

by Lodgify | Founded 2012, Barcelona, Spain

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Overview Pricing Benefits Reviews Features

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What is Lodgify?

Industry Specialties: Serves all industries

Lodgify is a centralized property management system that manages bookings, rates, calendars and payments across user properties. A dedicated channel manager connects property listings on external travel agents such as Airbnb, Booking.com, Expedia and more. It helps users manage bookings from a centralized dashboard.

It provides add-on services such as breakfast and airport transfers that can be integrated into booking processes to increase revenue. Its automated payment processing module schedules payments, manages cancellations and automates refunds.

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User Sentiment

Based on 812 reviews:

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Product Screenshots and Videos

Lodgify Pricing

Based on our most recent analysis, Lodgify pricing starts at $11 (Annual, Monthly).

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Starting From: $11
Pricing Model: Annual, Monthly
Free Trial: Yes, Request for Free

Training Resources

Lodgify is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Lodgify:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Lodgify Benefits and Insights

Why use Lodgify?

Key differentiators & advantages of Lodgify

Get More Bookings: Advertise properties on popular listing channels and sync calendars, rates and reservations across every site using the channel manager.
Quickly Craft Websites: Access a library of mobile-optimized and modern templates to create a professional website without coding or technical expertise. Offers on-page SEO tools and a free custom website domain.
Streamline Reservation Management: Track customer journeys from leads to guests by connecting the booking engine, channel management system and preferred payment gateway. Customize services, add-ons and discounts based on length of stay, booking date and other parameters.
Increase Operational Visibility: Provides a centralized view of property calendars, bookings, rates, maintenance tasks and payments. Monitor operations from a unified dashboard.
Save Time: Minimize workload by automating repetitive tasks like price adjustment based on season, trends and events, messaging guests upon arrival and departure, transaction recording, report generation and more.
Enhance Guest Experience: Automatically send check-in forms and welcome messages upon arrival and feedback forms after check-out. Provide easy check-in portals and accurate quotes, and allow guests to pay via their preferred payment mode.

Industry Expertise

Serves property managers handling rentals, vacation homes and hotels.

Lodgify Reviews

Average customer reviews & user sentiment summary for Lodgify:

812 reviews

88%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Lodgify reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Intuitive Interface: Lodgify offers a simple interface and an easy website builder, according to 93% of users reviewing the UI.
Connected Experience: 96% of reviews on this aspect mentioned that the software compiles all relevant information, communications and booking data in one place to improve property management.
Customer Support: The support suite provides agile responses and a rich knowledge base, according to 68% of reviews on customer support.

Cons

Customizations: 84% of reviews on the website builder said it lacks helpful elements like sliding content, the ability to add text blocks, robust metasearch and more.
Hotel Management: The platform doesn’t provide nuanced features like group bookings, promo customizations and report variation and offers limited integrations, according to all the reviews on hotel management.

Researcher's Summary:

Lodgify is a compact solution helping property managers consolidate marketing, booking, maintenance and accounting workflows in one platform. It provides a simple UI and unifies booking, reservation and payment processes across every marketing channel for easy tracking.

But reviews note that the software lacks intricate features for hotel management. It provides limited integrations with partner vendors, restricting choices for non-European users. All things considered, Lodgify might not suit hotel chains or global enterprises, but it’s an ideal fit for vacation and rental managers with small to mid-sized portfolios.

Key Features

Guest Communication: Engage with guests through automated messages, emails and calls from their bookings until departure. Improve guest satisfaction by sending a property and location guide.
Booking Engine: Expedite direct bookings and control reservations from a centralized dashboard. Integrate seamlessly with the highest-rated payment gateways to process credit card transactions from all currencies, including PayPal, Stripe, Braintree and Authorize.net. Allows bank transfers, checks and cash payments.
Task Management: Coordinate staff ranging from ground-level employees to managers to streamline workflows. Overview task distribution by assigning specific tasks to staff members and get notifications on completion.
Automation Tools: Minimize time on recurring tasks through versatile automation tools. Automate pre-arrival check-in forms, prerequisite requirement texts and rates with price management tools.
Analytics: Analyze property performance, occupancy rates, income, payments and cost incurred in a centralized dashboard — leverage Google Analytics to increase bookings and know which channels drive more web traffic. Generate reports to comprehend the exact statistics.
Integrations: Synchronize reservations with top OTAs and prevent over and double bookings. Update calendars and rates using the intuitive channel manager. API integrations such as Airbnb, Expedia, Booking.com and HomeAway aid in managing listings.
Revenue Manager: Get detailed statements, summaries and invoices and keep track of earnings from bookings.
Website Builder: Provides an easy-to-use interface with SEO-compatible templates to create engaging websites.