Categories   >   HVAC GPS Tracking Software
Last Reviewed: November 13th, 2024

Best HVAC GPS Tracking Software Of 2024

What is HVAC GPS Tracking Software?

HVAC GPS Tracking Systems are essential for organizations that want to monitor their HVAC service units. These solutions address problems such as route inefficiencies, unaccounted service time, and emergency dispatch challenges. The software significantly boosts productivity by enabling automatic dispatch and route optimization, along with real-time tracking. Key features commonly include detailed reporting, geofencing, and speed and idle time monitoring - all designed to improve operational efficiency and reduce costs. Users in heating, ventilation, and air conditioning industries, particularly those managing a team, benefit most. An emerging feature to look out for is integration with data analytics for better decision making. However, the implementation process can be time-consuming, and attrition due to privacy concerns is a potential limitation. In essence, these platforms enhance business growth by ensuring efficient team management, optimizing resources, and improving service delivery in the HVAC sector.

What Are The Key Benefits of HVAC GPS Tracking Software?

  • Enhanced operational efficiency
  • Reduced service delivery time
  • Increased team productivity
  • Improved route optimization
  • Real-time fleet monitoring
  • Cost reduction through analytics
  • Better customer service delivery
  • Improved emergency dispatch
  • Effective workforce management
  • Reduced unaccounted service time
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Overall

Based on the latest available data collected by SelectHub for 284 solutions, we determined the following solutions are the best HVAC GPS Tracking Software overall:

Housecall Pro
Housecall Pro
Start Price
$49
Annual, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Housecall Pro

Housecall Pro is a user-friendly solution for field service businesses to manage scheduling, dispatching and customer communications. Its seamless integration with QuickBooks also assists with finance and accounting operations, making it a well-rounded product. Similarly, its prompt customer and technical support, as well as implementation and onboarding support, are lauded by users. However, its lack of customization, limited reporting functionality and occasional data lags and glitches need more work.

Pros & Cons

  • User Friendly: 100% of the users who mention ease of use recommend the software for its user-friendliness.
  • Customer and Tech Support: Nearly 82% of the users who talk about customer and tech support laud their promptness and friendly demeanor.
  • QuickBooks Integration: Seamless QuickBooks integration makes finance and accounting operations easy to manage, as noted by about 77% of the users who refer to integrations.
  • Scheduling and Dispatching: The ease of scheduling and dispatching streamlines logistics and service delivery for almost 90% of the users who mention the feature.
  • Customer Communications: More than 96% of users who talk about customer communications concur that prompt communication and regular updates improve customer satisfaction.
  • Implementation, Onboarding and Training: Nearly 82% of the users who mention implementation, onboarding and training were pleased with its migration assistance and user adaptation level.
  • Customization: About 80% of the users who mention a lack customized workflows and processes wish those features would be added.
  • Glitches: 100% of the users who refer to glitches note that the software has occasional glitches and data lags, resulting in delays and redundancy.
  • Reporting: Limited reporting capabilities and lack of customized reports are noted by about 57% of the users who mention the feature.

Key Features

  • Android and iOS: Equip technicians with mobile apps that have cross-platform compatibility across iPhone and Android devices. 
  • Low Processing Rates: Process payments quickly and efficiently and pay comparatively small processing fees. The average processing fee ranges from 1.5% to 3.5% in other industries. 
  • Message Customers: Allow field technicians to send “on my way” messages, pull up customer histories, book and pay via text, with a built-in mobile communications system. 
  • Fast Customer Onboarding: Get assistance in onboarding new customers, managing accounts, handling payment, scheduling, emailing and marketing while saving up to 15 hours per week. 
  • Book Directly Online:  Enable customers to book appointments online from the business website, Facebook page, Google page and more. 
  • Website Builder: Get a free, custom website that is deeply integrated with the software. 
  • Advanced Payment Features:  Streamline money management with advanced features such as instant pay, money management, QuickBooks integrations, billing, expense cards and more. 

Pricing

License/Subscription Cost
  • Based on recurring subscription fee model – costs vary depending on the version/module selected, numbers of users and the monthly or annual billing option chosen
  • One-time setup fees/activation fees are charged, irrespective of the version/module selected
  • Includes the upfront cost of customization and integration, along with ongoing support for upgrades
Maintenance Cost
  • Included in the subscription cost
Installation/Implementation Cost
  • Included in the subscription cost
Customization Cost
  • Varies depending on the functional requirements such as configurable dashboards, type of data elements required for tracking, complexity of workflows, forms to collect additional data, UI changes, dashboard and operational reporting needs, etc
Data Migration Cost/Change Management/Upfront Switching Cost
  • Dependent on your current software, amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system. Migrating the data from excel spreadsheets might shoot up both the time and cost
Recurring/Renewal Costs
  • The recurring cost is high, as customers need to pay for the monthly subscription fee along with premium support services (if required)
Fieldglass
Fieldglass
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Key Features

  • Workforce Management: Initiate, engage, manage and fulfill all tasks with contingent workers in a single location. Automates procurement processes and labor management. Streamline operations, strengthen security, improve productivity and mitigate risks throughout the organization by holistically managing the non-payroll workforce. 
  • Services Procurement: Simplifies external service provider engagements, including offsite or offshore, managed programs, independent contractors, BPOs and business services. Ensures greater quality, compliance to safety and security policies and cost savings. Manages services and projects throughout the procurement lifecycle. 
  • Worker Profile Management: Handle and track external workforce using standardized worker records that include contact details, work history, certifications, tenure, security ID, access to company assets and more. Manage audit tasks, headcounts and reporting effectively. Automates on and off-boarding tasks and ensures retrieval of business assets upon work completion. 
  • Assignment Management: Centrally deploy, control and pay workers across all project types and facilities. Simplifies work administration under existing supplier agreements. Onboard multiple employees, assign them to job orders, review hours via integrated time tracking and make a service entry sheet that combines with ERP. 
  • Analytics: Leverage analytics capabilities to get visibility into real-time data and actionable metrics to track trends, control quality and maximize value. Measure KPIs using pre-made dashboards, build custom stories and reports, and share and export data. 
  • Intelligent Spend Management: Manage spend across all sources, channels and categories with an integrated experience facilitated by advanced technologies. A single unified view of total enterprise spend helps control costs, increase collaboration and compliance, turn data into business insights and minimize disruption. 
Intuit Field Service Management
Intuit Field Service Management
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Key Features

  • Work Order Management:  Users can create service requests as they receive work orders, schedule and assign jobs for their field staff, track real-time work progress and manage efficient processing of work orders. 
  • Dispatch Management:  Users can manage work orders based on the job type, technician skill set and field staff availability to ensure top-notch services each time. With details of the work order, users can then also map the required tools and routes and get real-time updates on their location and work order progress. 
  • Flexible Scheduling:  Allows users to reschedule and reassign work orders in just a few clicks. Similarly, recurring jobs can be automated easily. 
  • Routing:  Users can help field staff with quick and efficient routing to their job location. Routing features with GPS tracking keep managers and customers updated on technician ETAs, as well as logs in the check-in and check-out time to track the time spent on a job and generate accurate invoices. 
  • Customer Database:  Stores and maintains all customers’ data, including details of their addresses, email ID, phone numbers, service history, invoices and feedback. 
  • Contract Management:  Users can manage their contracts and agreements with technicians and customers to facilitate long-term relationships and ensure seamless service delivery. 
  • Technician Management:  Lets managers track and monitor their field staff with details like live location, navigation, work orders completed and customer feedback. 
  • Billing and Invoicing:  Integrated with QuickBooks accounting, the platform enables field staff to generate invoices and collect payment in the field. It also manages detailed records of accounts receivables, accounts payables and project costing for quick reference. 
  • Service History Tracking:  Maintains a record of the service history for each customer and technician with details like order requests, resources used, notes, and invoices. 
ServiceMax
ServiceMax
Start Price
$59
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked ServiceMax

ServiceMax, a field service management software, has garnered positive feedback for its user-friendly interface, scalability to accommodate growing businesses, and adaptability to various industries. Users appreciate the comprehensive overview it provides of customers, assets, and inventory, enabling efficient management and automation of field service processes. The software's ability to track work orders in real-time, ensuring timely completion, has been a significant advantage for many businesses. Additionally, ServiceMax's mobile app empowers field technicians with access to crucial information and tools, enhancing their productivity and responsiveness.

However, some users have expressed concerns about the software's cost and its limited integration capabilities with other systems. These limitations can pose challenges for businesses with complex IT ecosystems or budget constraints. Despite these drawbacks, ServiceMax remains a popular choice for companies seeking to optimize their field service operations. Its strengths in providing real-time visibility, improving technician efficiency, and enhancing customer satisfaction make it a valuable tool for businesses of all sizes. The software's ability to track key performance metrics, such as first-time fix rates and technician utilization, allows companies to identify areas for improvement and make data-driven decisions.

ServiceMax is particularly well-suited for asset-centric industries, such as manufacturing, utilities, and healthcare, where managing and maintaining equipment is critical. Its features for tracking spare parts, managing work orders, and scheduling preventive maintenance align well with the needs of these industries. The software's mobile capabilities, including offline access, ensure that technicians can work effectively even in remote locations with limited connectivity. Overall, ServiceMax offers a robust and versatile solution for companies looking to streamline their field service operations and improve customer satisfaction.

Pros & Cons

  • Streamlined Work Order Management: ServiceMax shines in its ability to efficiently manage work orders, encompassing scheduling, dispatch, parts logistics, and real-time updates, ensuring technicians have the necessary information at their fingertips.
  • Enhanced Technician Productivity: Mobile access empowers technicians with tools to view work orders, access customer information, and document service details, ultimately boosting productivity and first-time fix rates.
  • Improved Customer Satisfaction: Features like appointment scheduling, real-time service updates, and self-service portals contribute to a better customer experience, fostering loyalty and positive feedback.
  • Data-Driven Insights: ServiceMax facilitates data collection and analysis, enabling businesses to gain valuable insights into field service operations, identify trends, and make informed decisions for continuous improvement.
  • Scalability and Flexibility: The platform's scalability allows it to adapt to the evolving needs of businesses, accommodating growth and changing requirements with ease.
  • Customization Challenges: The platform's rigidity can make tailoring it to specific workflows or unique business requirements a hurdle, especially for organizations with intricate service processes or industry-specific needs.
  • Usability Concerns: Navigating the interface and accessing key features can feel cumbersome due to the platform's complexity, potentially hindering user adoption and productivity, particularly for technicians in the field who require a streamlined experience.
  • Integration Complexities: Connecting ServiceMax with existing enterprise systems or third-party applications can pose integration challenges, requiring additional development effort or specialized expertise to ensure seamless data flow and process synchronization.

Key Features

  • Makes technicians 23% more productive: ServiceMax’s cloud-based delivery helps technicians and field service software increase their productivity by as much as 23%. Colloquially, recent studies show that it can also increase customer satisfaction by as much as 20%. 
  • IoT Management: The internet of things (IoT) can greatly augment the field service experience, and ServiceMax comes equipped with features to handle real-time data from IoT devices. These tools help managers and technicians to get to them before they reach a point of failure. IoT integrations can also increase service revenue by 25% and improve uptime by 12% in ServiceMax studies. 
  • Work Order Management: Leveraging a 23% productivity bump, the product’s work order management system is robust and equipped to handle work orders from numerous sources. It offers customer self-service, automated scheduling and a salesforce CRM integration to make receiving orders, scheduling techs and assessing customer data a breeze. 
  • Real-Time Scheduling and Dispatch: Scheduling and dispatching technicians is a monumental task, but with real-time scheduling, dispatch and optimization users can automate these tedious tasks. The system takes into account a number of different factors, including job location, technician skill level and prior job commitments. It can then automatically dispatch the proper tech and optimize his or her route to save time and wear on their vehicle. 
  • Mobile Technician Enablement: Field workers will never be out of sync with their back-office managers. The app can run on numerous devices and connect to home-base easily. This gives techs access to schematics, important data points, maps and tutorials. 
  • Contractor Management: With over 20% of the field service workforce predicted to be contractors by 2020, ServiceMax seamlessly integrates contractors into its payment and scheduling system, enabling a hybrid field service workforce. 
  • Built-In Analytics: The app measures a user’s bottom line and key performance indicators (KPIs). It capitalizes on metrics like SLA achievement, contract leakage, engineer utilization and many more. These metrics are then displayed in intuitive dashboards and reports. 

Pricing

License/Subscription Cost
  • Recurring subscription-based model: monthly fee with a minimum number of users, based on the version selected: ServiceMax Express or ServiceMax Enterprise
  • Includes basic setup fees, plus customized implementation support and ongoing training workshops
Maintenance Cost
  • Regular maintenance releases and upgrades are included in the monthly fees and require no onsite IT support or installation
Installation/Implementation Cost
  • Included in the subscription cost
Customization Cost
  • Cost varies depending on the type of features/functionalities added-on for developing or enhancing an existing product feature or module
Data Migration Cost/Change Management/Upfront Switching Cost
  • Dependent on the type of existing software, the amount of data to be migrated, availability of migration tools, complexity of the data fields, etc.
Recurring/Renewal Costs
  • Recurring subscription fees typically include maintenance, monitoring, upgrades, training and support to the end-user
mHelpDesk
mHelpDesk
Start Price
$169
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked mHelpDesk

mHelpdesk can automate everything from first customer contact to payment, eliminating the need for manual and paperwork processes. It provides robust tools for customer management, quotation, shipment, invoicing, accounting and reporting. It helps to manage, stay organized and track every stage of the job. Most users liked that customer service teams were easily accessible, responsive and resolved issues quickly. Users said that it would be helpful if the map feature was more interactive, measured distance from jobs and uploaded excel spreadsheets. Reviewers mentioned that reporting capabilities are limited and the system tends to be slow or glitchy.

Pros & Cons

  • Functionality: All users liked that it provides all-in-one robust functionality without leaving the platform.
  • User Interface: The system’s user-friendly interface with color codes makes it easy to manage, understand and navigate, as noted by 94% of reviewers who mentioned ease of use.
  • Customer Service: More than 91% of reviewers referring to customer support noted that professional services were accessible and responsive.
  • Tracking/Monitoring: All users liked that it provided a convenient way to keep track of jobs, estimates and appointments.
  • Map: Around 82% of users said they would like more capabilities added to its map feature.
  • Performance: Almost all users reported that the software suffers from glitches and regular slow-downs.
  • Report: It provides limited reports, as observed by 60% of reviewers who referred to communication.

Key Features

  • Lead Management: Increase win-rates by as much as 70%, share notes between sales and service teams, automate communications, lead marketplace, status tracking and more are present in the software. 
  • Workflow Management: Users can automate workflows and gain a complete overview of daily tasks. Sends prompt notifications when a task changes. 
  • Scheduling and Dispatch: Schedule and dispatch field technicians as well as integrate with third-party calendars. Allows for automated assignment and smart scheduling to prevent schedule clashes. 
  • Inventory Tracking: Built-in inventory tracking features can schedule orders and send warnings when stock is low. It can also import items from QuickBooks. 
  • Mobile Offline Access:  Automatically detect when internet access is down, and then switch modes, virtually eliminating downtime. Offline mode offers full functionality, minus a connection to backend features. 
  • Mobile Payment Processing: Payment processing integrates into the mobile application. Accepts common credit cards such as VISA, Mastercard, AmEx and Discover. 
  • Customer Portal: Provides a customer portal with the ability to schedule jobs and manage billing. 
  • Billing and Invoicing: Create invoices anywhere at any time and integrate them with QuickBooks’ invoicing software. Offers custom templates as well. 

Pricing

License/Subscription Cost
  • Recurring subscription-based model: based on the number of users per month
  • Costs may vary depending on the mHelpDesk package selected
  • Pricing also includes the upfront cost for customization and integration
Maintenance Cost
  • Included in the subscription cost and covers ongoing upgrades and customer support through the self-help portal, email support, live chat and on-calls
Installation/Implementation Cost
  • Included in the subscription cost
Customization Cost
  • Varies depending on the functional requirements such as the type of data to be tracked, complexity of workflows, additional data fields, UI changes, dashboards and reporting needs, etc.
Data Migration Cost/Change Management/Upfront Switching Cost
  • Dependent on your current software, amount of data to be migrated, complexity of the data fields, level of automation and data migration tools to be utilized for transfer of data from the old to the new software
Training Cost
  • This cost is a factor of the type of training chosen, whether it’s end-user training, group/department training or video/self-training. Costs typically increase as one moves from video/self-training towards end-user training
  • Provides tutorials, knowledge repository, online support, phone support and video tutorials
Recurring/Renewal Costs
  • A recurring monthly fee is charged based on the subscription model selected, integration tools selected and other add-ons that aren’t included in the base package
  • Additionally, the monthly fee includes maintenance, monitoring, upgrades, training and support to the end-user
Service Fusion
Service Fusion
Start Price
$195
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Service Fusion

Service Fusion streamlines day-to-day business operations by keeping track of employees and delivery. It organizes customer databases, stores employee information at a central place, streamlines billing and invoices, automates recurring tasks, clamps inefficiencies and grows with a company’s needs to efficiently handle more volume. Its diverse capabilities help replace smaller products and reduce cost. However, the system offers limited reporting functionalities, requires an overhaul of its inventory management features, doesn’t function in offline mode and lacks a smooth mobile interface.

Pros & Cons

  • Functionality: The system keeps thorough track of projects, customers, recurring tasks and estimates. It organizes customer databases, adds contacts according to service locations, tracks delivery, streamlines billing, reduces cost and increases efficiency, as noted by 88% of users who talked about the product’s functionality.
  • Support: The system is backed by efficient customer support that is quick to answer questions about the product, resolve queries and fix issues, said nearly 81% of the reviewers who talked about support.
  • Cost: Nearly 83% of the users noted that the system doesn’t charge per user and offers flat-rate plans, making it affordable for growing businesses.
  • Reporting: Reporting capabilities offered by the product are cumbersome, and the customization options are limited, noted nearly 79% of reviewers who mentioned reporting.
  • Inventory Management: Nearly 82% of reviewers said that the system’s inventory management requires a major overhaul as it lacks manual entries, lacks options to delete an inventory from a warehouse and has issues with its employee applications.
  • Offline Mode: The product requires a steady internet connection and doesn’t work in places with low bandwidth, said nearly 74% of the reviewers that talked about offline mode.

Key Features

  • Customer Management: Create multiple service locations and customer contacts. Set billing terms and communication preferences, track referral sources and store images, documents and public and private notes. 
  • Scheduling and Dispatching: View all estimates and jobs to shift dates and times with drag-and-drop support. Share information with field workers via a call or text from the dashboard. 
  • Invoicing and Payments: Create invoices for single and multiple jobs. Choose cash, check or credit with the tool’s pre-built free payment gateway. 
  • GPS Fleet Tracking: Gain full visibility into vehicle locations. Records trip histories, allowing users to improve driving behavior without any reliance on drivers’ mobile devices. 
  • QuickBooks Integration: Integrate with QuickBooks to get discounts and automatic syncing of job invoices, deposits and payments. 
  • Estimate Options: Give customers the option to choose between option 1/2/3, good/better/best and replacement vs. repair and more. Create multi-page proposals. Customers can accept or decline estimates online. 
  • Job Photo Upload: Upload photos using a mobile app from the job site. Track jobs back to a technician or customer support session. 
  • Payroll Reports: Monitor office activity, remote workforces, work hours and employees clocking in and out. It auto-populates payroll reports and calculates overtime pay. 
Wintac
Wintac
Start Price
$3,145
One-Time
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Wintac

Wintac offers an easy-to-use software suite that eliminates the hassle of dealing with several tools while solving everyday business management problems. It organizes inventory, customer databases and vehicles. However, the product is dated, not cloud-based and is difficult to access remotely. It has a clunky user interface, requires a steep learning curve to get acquainted to its features and doesn’t offer automatic updates. It also lacks GPS tracking, a mobile application and has sluggish customer support.

Pros & Cons

  • Functionality: The system offers robust scheduling tools for everyday operations and keeps track of dispatches and customer databases for easy access. It is easy to navigate, manages multiple inventories and keeps track of vehicles, noted 81% of users who talked about the product’s functionality.
  • Cost: The product is affordable for small and growing businesses as it is offered on a flat-rate and doesn’t incur monthly charges, said nearly 75% of reviewers that talked about cost.
  • Invoice: Nearly 72% of users that mentioned invoicing noted that the system generates professional invoices and is good for billing purposes.
  • Cloud-Based: The system is not in sync with its competitors as it is only offered as an on-premise solution, which makes it difficult to access remotely, said nearly 83% of the reviewers.
  • CRM: Nearly 78% of users that spoke about CRM support noted that the system lacks basic CRM functionalities like lead management and tools to communicate with customers outside of the system.
  • Mobile App: The product doesn’t offer a mobile application to make it accessible from internet-connected devices, said nearly 74% of the reviewers who talked about its accessibility.
  • Reporting: Nearly 86% of users that mentioned reporting said that it is cumbersome to generate reports like lead sources, sales and service rates to extract valid data on an organization’s operations.

Key Features

  • Job Scheduling:  Track & schedule service jobs. Assign jobs to most suitable and nearest available field staff for efficient scheduling and quick service delivery. Create flexible schedules for all available services, work orders and field staff members. 
  • Dispatch Management: Dispatch Management: Get live locations of field staff for real-time dispatch. Send optimized routes, track arrival and send live updates and notifications to customers for a better customer experience. 
  • Work Order Management:  Create, update and manage work orders for one-time and recurring jobs, including details like addresses, issues, materials required, field staff assigned, estimates, checklists and more. 
  • Contact Management:  Manage, organize, segment and communicate with all contacts, including leads, prospects, clients, vendors, field staff and back-office employees, from a central location. 
  • Sales Management:  Track and manage leads. Ensure targeted communication and quick response rates for conversion. Send estimates and proposals using readymade customizable templates. 
  • Inventory Management:  Track, update and manage inventory items for multiple locations and vendors. Get built-in support for inventory barcode scanning and label printing. 
  • Accounting:  Manage unlimited accounts receivable and accounts payable through seamless integration with accounting tools such as QuickBooks, Peachtree, Timberline and more. 
  • Billing:  Manage over the counter sales along with an integrated billing system. Generate automated invoices based on service agreement terms. Track partial payments, dues and overpayments to manage finances efficiently. 
  • Equipment and Agreement Tracking:  Track equipment location, details and history through electronic serialization. Manage warranties and agreements with reminders for renewal. 
  • Dashboard:  Get a visual overview and analytical insights into key business operations with a drag-and-drop widget-based dashboard. 
Field Nation
Field Nation
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Key Features

  • Contact Management: Manage a central database of all contacts such as employees, technicians, third-party vendors and customers with details including address, phone numbers, email ID and more. 
  • Recruitment Management: Utilize anonymous talent search to match available field service technicians to service requests in real time. Request additional resources and hire third-party vendors for one-off projects or on a contractual basis, wherever required. 
  • Contractor Management: Add third-party vendors and sub-contractors, set up KPIs and track task completion in accordance with SLA compliance to maintain service quality and customer satisfaction. 
  • Contract Management: Create and maintain customizable contracts and agreements with third-party vendors, sub-contractors, independent technicians and customers to facilitate long-term relationships. 
  • Self-Service Portal: Offer a self-serve portal to clients to submit work order requests, access invoices, pay bills and check service history. 
  • Scheduling and Dispatch: Track and schedule jobs with live locations of field technicians for efficient real-time dispatch and quick service delivery. Create flexible schedules for all available services, work orders and field staff members. 
  • Routing: Create and share the most efficient route for technicians in real time. Optimize field operations with GPS tracking and get live location-based updates for check-in, check-out and status updates. 
  • Work Order Management: Create new jobs, update details of existing work orders. And view work order progress from a central dashboard. 
  • Time and Attendance: Track employee timesheets for each work order and record labor, traveling and asset costs for seamless accounting operations. 
  • Preventive Maintenance: Maintain equipment maintenance agreements to facilitate timely corrective, preventive and predictive maintenance schedules. 
  • Accounting: Create and share estimates, quotes, work orders and invoices using customizable templates. Integrate with popular accounting software for seamless data synchronization. 
  • Electronic Signature: Capture client signatures with touch-enabled devices for approvals, invoices, feedback forms and more. 
  • Service History Tracking: Maintain and access service history records for each customer along with details like address, order requests, assigned technicians, assets used, claims and warranties, upcoming work orders, documents, photos and invoices. 
  • Document Management: Store, track and exchange a variety of digitized documents with contractors and customers like contracts, quotes, invoices, images, notes, warranty documents and more. 
  • Claims Management: Upload, save, view, manage, share and update all warranty and claim-related documents. 
  • Reporting and Analytics: Access automated reports for all aspects of business such as jobs and service deliveries, timesheets and revenue. 
Oracle Field Service
Oracle Field Service
Start Price
$100
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Oracle Field Service

User reviews of Oracle Field Service reveal a spectrum of opinions, highlighting both its strengths and weaknesses when compared to competitors like Salesforce Field Service Lightning and ServiceMax.

One of its most lauded aspects is its remarkable scalability and flexibility, enabling businesses to adapt to evolving requirements and grow alongside the platform. As one user aptly stated, "Oracle Field Service played a crucial role in scaling our service operations as we entered new markets." This adaptability sets it apart from less versatile solutions, making it ideal for complex enterprises experiencing rapid growth.

However, several users raised concerns about its steeper learning curve and higher cost compared to competitors. "The initial learning curve was definitely more challenging than we expected," commented a user during platform migration. This complexity, coupled with the cost, might not be ideal for smaller businesses or those with simpler needs.

Another recurrent criticism targeted the complexity of the interface, which some users found overwhelming and difficult to navigate. This stood in stark contrast to competitors like Salesforce Field Service Lightning, known for its user-friendly interface.

While the reporting capabilities met the needs of most users, some felt they lacked the depth and customization offered by ServiceMax. This could be a significant drawback for businesses requiring highly detailed service data insights.

Overall, user reviews portray Oracle Field Service as a powerful and adaptable platform, ideal for large organizations seeking comprehensive field service management capabilities. While its complexity and cost might deter smaller businesses or those seeking a simpler solution, those comfortable with the initial learning curve will find in Oracle Field Service a robust platform with the potential to significantly enhance service operations and deliver a positive return on investment.

Pros & Cons

  • Increased First-Time Fix Rates: Accurate information and knowledge management empower technicians to resolve issues on the first visit.
  • Improved Efficiency: Streamlined workflows and real-time updates enhance technician productivity and reduce service times.
  • Reduced Operational Costs: Optimized resource allocation, minimized paperwork, and improved first-time fix rates lower service costs.
  • Enhanced Customer Satisfaction: Real-time communication and self-service options improve customer experience and satisfaction.
  • Scalable and Flexible: Adapts to changing business needs and grows with a flexible and scalable solution.
  • Steeper Learning Curve: New users may require additional training to become proficient with the platform's complexity.
  • Higher Cost: Compared to simpler alternatives, Oracle Field Service can be a more expensive solution.
  • Complex Interface: The user interface can be overwhelming for new users and require some navigation effort.
  • Limited Reporting Capabilities: While reporting features exist, they may not be as comprehensive as some users require.
  • Not Ideal for Small Businesses: The feature-richness and cost may not be suitable for smaller businesses with simpler needs.

Key Features

  • Precise Geo-Coding: Access rich geographical information using advanced analytics and corroborating map data. This can be useful in optimizing service routes or in assisting field technicians.
  • Job Assignment: Route resources automatically to an urgent work assignment.
  • Dispatch: Match the most skilled technician with the right job automatically and dispatch field representatives efficiently — all optimized to fit the technician’s schedule.
  • Omni-Channel Communication: Enable customer communications through a variety of channels, such as email, text, phone calls and more.
  • Mobile Work Order Management: Assign, manage, and update work orders in real-time from any mobile device.
  • Inventory Tracking: Maintain accurate inventory levels and ensure technicians have the necessary parts and materials.
  • Real-Time Updates: Receive instant updates on work order status, technician location, and customer interactions.
  • Customer Signature Capture: Electronically collect customer signatures for proof of service and streamlined workflows.
  • Knowledge Management: Provide technicians with easy access to technical documentation and service procedures.
  • IoT Service Monitoring: Proactively monitor connected assets to prevent downtime and optimize maintenance schedules.
  • Contract Management: Manage service contracts, track warranty information, and ensure compliance with terms.
  • Reporting and Analytics: Gain valuable insights into service performance, identify areas for improvement, and make data-driven decisions.
  • Integrations: Connect with other enterprise applications, including CRM, ERP, and accounting systems.
  • Customizable Workflow Automation: Automate repetitive tasks and streamline service processes to improve efficiency.
  • Advanced Scheduling and Routing: Optimize technician schedules and routes based on real-time data to minimize travel time and maximize productivity.
  • Mobile App for Technicians: Equip technicians with a user-friendly mobile app to access work orders, customer information, and service resources.
  • Web Portal for Customers: Provide customers with self-service options to track service requests, view service history, and manage their accounts.
  • Multilingual Support: Support for multiple languages to meet the needs of global businesses.
  • Robust Security Features: Ensure data security and compliance with industry standards.
Dynamics 365 Field Service
Dynamics 365 Field Service
Start Price
$40
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Dynamics 365 Field Service

User reviews of Dynamics 365 Field Service paint a picture of a powerful, cloud-based field service management tool with plenty to offer. Its integrated ecosystem with other Microsoft solutions and seamless mobile experience win praise, alongside its ability to boost efficiency and first-time fix rates. Scheduling, dispatching, and real-time updates keep everyone informed, while access to customer history and knowledge bases empower technicians. This translates to happier customers and lower operational costs, which users value greatly. However, the initial setup and learning curve can be steep, especially compared to competitors like Salesforce Field Service. Some users also find the customization options limited, particularly for niche needs. Integration with existing systems can be complex, and occasional mobile app hiccups can be frustrating. Despite these drawbacks, many users believe Dynamics 365 Field Service's strengths outweigh its weaknesses, particularly for larger organizations who can leverage its deep integration with the Microsoft suite. For those seeking a user-friendly solution with out-of-the-box capabilities, other options might be more suitable. Ultimately, the choice boils down to individual needs and priorities, with Dynamics 365 Field Service remaining a strong contender in the field service management landscape.

Pros & Cons

  • Improved Efficiency: Streamlined scheduling, dispatching, and mobile tools boost technician productivity and reduce job completion times.
  • Enhanced First-Time Fix Rates: Access to knowledge bases, customer history, and remote diagnostics enable technicians to resolve issues quickly and accurately.
  • Reduced Operational Costs: Optimized scheduling, improved first-time fix rates, and streamlined workflows minimize travel costs and resource utilization.
  • Improved Customer Satisfaction: Real-time visibility, proactive communication, and efficient service delivery enhance customer satisfaction and loyalty.
  • Data-Driven Insights: Comprehensive reporting and analytics provide valuable insights to optimize field service operations and make informed decisions.
  • Scalability and Flexibility: The cloud-based platform adapts to changing business needs and integrates seamlessly with other Dynamics 365 applications.
  • Learning Curve: The initial setup and user training can be complex for some organizations.
  • Cost: The subscription fees and potential implementation costs can be high for smaller businesses.
  • Integration Challenges: Integrating Dynamics 365 Field Service with existing systems can be time-consuming and require technical expertise.
  • Limited Customization: While customizable, some users report limitations in tailoring the platform to their specific needs.
  • Reporting Complexity: Generating comprehensive reports can be challenging for users unfamiliar with the platform's reporting tools.
  • Mobile App Issues: Some users have reported occasional bugs and performance issues with the mobile app.

Key Features

  • Work Order Management: Create, prioritize, assign, and track work orders, including customer information, asset details, service history, and required tasks.
  • Scheduling and Dispatch: Optimize technician schedules based on skills, availability, location, and job requirements, leveraging intelligent routing and scheduling algorithms.
  • Mobile App for Technicians: Empower field technicians with access to work orders, customer information, inventory, knowledge base, and remote assistance tools on their mobile devices.
  • Customer Portal: Provide customers with self-service options to create service requests, track service status, view service history, and communicate with technicians.
  • Inventory Management: Track parts and supplies, manage inventory levels, and automate replenishment processes to ensure technicians have the right parts on hand.
  • Asset Management: Track asset location, maintenance history, and performance data for proactive maintenance and efficient asset utilization.
  • Knowledge Base: Provide technicians with access to a centralized knowledge base of troubleshooting guides, best practices, and product information.
  • Remote Assistance: Enable experienced technicians or experts to remotely assist field technicians through video calls, augmented reality, and real-time data sharing.
  • Analytics and Reporting: Gain insights into key performance indicators, track trends, and identify areas for improvement with customizable reports and dashboards.
  • Integration with Microsoft Ecosystem: Integrate with other Microsoft Dynamics 365 applications, Office 365, and Azure for a unified view of customer data, business processes, and field operations.

Pricing

License/Subscription Cost
  • Based on monthly subscription license fee model, which includes key metrics such as type of module selected, authorized number of users1 and maximum number of appointments, as defined in the work order/contract
  • Pricing also includes the upfront cost for customization and integration
Maintenance Cost
  • Included in the subscription cost, and covers ongoing upgrades and customer support
Installation/Implementation Cost
  • Included in the subscription cost
Customization Cost
  • Costs will vary depending on the type of add-on modules selected, such as mobility cloud service, capacity cloud service, customer communication cloud service, collaboration cloud service, smart location cloud service and forecasting cloud service
Data Migration Cost/Change Management/Upfront Switching Cost
  • Dependent on the amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system
Recurring/Renewal Costs
  • Costs will vary depending on the type of add-on modules selected and the monthly fees paid for ongoing maintenance, upgrades and support

COMPARE THE BEST HVAC GPS Tracking Software

Select up to 2 Products from the list below to compare

 
Product
Score
i
SelectHub’s Analyst Rating is based on data from our 400+ point analysis of HVAC GPS Tracking Software, user reviews, and our own crowd-sourced data from our free software selection platform. Scores are periodically updated via ongoing selection projects and user activity within our platform.
Start Price
Free Trial
Company Size
Deployment
Platform
Logo
Housecall Pro
$49
Annual, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Housecall Pro
Fieldglass
Still gathering data
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Fieldglass
Intuit Field Service Management
Still gathering data
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Intuit Field Service Management
ServiceMax
$59
Per User, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
ServiceMax
mHelpDesk
$169
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
mHelpDesk
Service Fusion
$195
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Service Fusion
Wintac
$3,145
One-Time
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Wintac
Field Nation
Still gathering data
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Field Nation
Oracle Field Service
$100
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Oracle Field Service
Dynamics 365 Field Service
$40
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Dynamics 365 Field Service

All HVAC GPS Tracking Software (284 found)

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Yonyx

by Yonyx
Yonyx
Yonyx is a noteworthy software system that ranks 130 among all Customer Experience Software according to our research analysts and 150 crowd-sourced reviews from 1 source. Yonyx is most fitting for companies of all sizes. Yonyx can be deployed online and on-premise and is accessible from a handful of platforms including Windows and Linux devices. Similar alternatives to Yonyx include Cemantica, ThriveDesk and Salesmachine.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

FIELDMOTION

by FIELDMOTION
FIELDMOTION
FIELDMOTION is a noteworthy application that ranks 191 among all Field Service Management Software according to our research analysts and 30 crowd-sourced reviews from 1 source. Starting from $30, FIELDMOTION is priced lower than average, has offered a free trial in the past and is most fitting for business of all sizes. FIELDMOTION can be deployed online and on-premise and is accessible from a limited amount of platforms including Windows devices. Similar alternatives to FIELDMOTION include Planado, SolBox and Talygen.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

BookSteam

by BookSteam
BookSteam
BookSteam is a unique software platform that ranks 192 among all Field Service Management Software according to our research analysts and 160 crowd-sourced reviews from 2 sources. Starting from $19.95, BookSteam is priced a notch under most others, commonly offers a free trial and is most applicable for companies of all sizes. BookSteam can be deployed in the cloud and on-premise and is accessible from a fewer number of platforms including Windows devices. Similar alternatives to BookSteam include Planado, SolBox and Talygen.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Oneserve

by Oneserve
Oneserve
Oneserve is a notable software tool that ranks 193 among all Field Service Management Software according to our research analysts and 7 crowd-sourced reviews from 1 source. Starting from $50, Oneserve is priced below average, has offered a free trial in the past and is most applicable for companies large and small. Oneserve can be deployed in the cloud and on-premise and is accessible from a few platforms including Windows devices. Similar alternatives to Oneserve include Planado, SolBox and Talygen.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Appenate

by Appenate
Appenate
Appenate is a unique application that ranks 195 among all Field Service Management Software according to our research analysts and 8 crowd-sourced reviews from 1 source. Starting from $9.90, Appenate is priced at a low cost, has offered a free trial in the past and is most fitting for companies of all sizes. Appenate can be deployed in the cloud and on-premise and is accessible from a limited set of platforms including Windows devices. Similar alternatives to Appenate include AI Field Management, BeatRoute and MiVoice Business.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Smart Fleet

by Smart Fleet
Smart Fleet
Smart Fleet is a unique software tool that ranks 194 among all Field Service Management Software according to our research analysts and 18 crowd-sourced reviews from 1 source. Starting from $0, Smart Fleet is priced at no cost when starting, commonly offers a free trial and is most applicable for any sized company. Smart Fleet can be deployed online and on-premise and is accessible from a limited number of platforms including Windows and Linux devices. Similar alternatives to Smart Fleet include AI Field Management, BeatRoute and MiVoice Business.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Nrby

by Nrby
Nrby
Nrby is a noteworthy software system that ranks 196 among all Field Service Management Software according to our research analysts and 33 crowd-sourced reviews from 1 source. Starting from $299, Nrby is priced within reason, has offered a free trial in the past and is most fitting for businesses large and small. Nrby can be deployed in the cloud. Similar alternatives to Nrby include Comarch FSM, GoSales and Progressly.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

ToolTime

by ToolTime
ToolTime
ToolTime is a noteworthy solution that ranks 197 among all Field Service Management Software according to our research analysts and 8 crowd-sourced reviews from 1 source. Starting from $35, ToolTime is priced lower than average and commonly offers a free trial. ToolTime can be deployed online and on-premise and is accessible from a limited amount of platforms including Windows and Linux devices. Similar alternatives to ToolTime include PulseCRM, Planado and Orderry.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

IndusTrack

by IndusTrack
IndusTrack
IndusTrack is a unique software tool that ranks 198 among all Field Service Management Software according to our research analysts. Starting from $15, IndusTrack is priced lower than average and is most applicable for businesses on the smaller side. IndusTrack can be deployed online and on-premise and is accessible from a limited amount of platforms including Windows devices. Similar alternatives to IndusTrack include Planado, SolBox and Talygen.
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

ArboStar

by ArboStar
ArboStar
ArboStar is a promising software tool that ranks 202 among all Field Service Management Software according to our research analysts. ArboStar can be deployed in the cloud and is accessible from a few platforms including Windows devices. Similar alternatives to ArboStar include PulseCRM, Planado and Orderry.
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

IronSight

by Pack Energy Services
IronSight
IronSight is a unique software tool that ranks 199 among all Field Service Management Software according to our research analysts. IronSight is most advisable for companies large and small. IronSight can be deployed in the cloud. Similar alternatives to IronSight include Planado, Orderry and SolBox.
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Service Attendant

by Cyber Cove Solutions
Service Attendant
Service Attendant is a rising software application that ranks 200 among all Field Service Management Software according to our research analysts. Starting from $599, Service Attendant is priced less than most others, commonly offers a free trial and is most applicable for medium sized businesses. Service Attendant can be deployed online and on-premise and is accessible from a fewer number of platforms including Windows devices. Similar alternatives to Service Attendant include Planado, SolBox and Talygen.
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Cleargistix

by Cleargistix
Cleargistix
Cleargistix is a rising software application that ranks 201 among all Field Service Management Software according to our research analysts. Starting from $15, Cleargistix is priced less than most others, offers a free trial on occasion and is most suitable for small or medium sized businesses. Cleargistix can be deployed in the cloud and on-premise and is accessible from a limited amount of platforms including Windows devices. Similar alternatives to Cleargistix include Planado, SolBox and Talygen.
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Field Complete

by Field Complete
Field Complete
Field Complete is a promising software product that ranks 203 among all Field Service Management Software according to our research analysts and 8 crowd-sourced reviews from 1 source. Starting from $0, Field Complete is priced initially at no cost, commonly offers a free trial and is most suitable for business of all sizes. Field Complete can be deployed in the cloud and on-premise and is accessible from a limited amount of platforms including Windows and Linux devices. Similar alternatives to Field Complete include AI Field Management, BeatRoute and MiVoice Business.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

JGID

by JGID
JGID
JGID is a promising software application that ranks 96 among all Construction Management Software according to our research analysts and 2 crowd-sourced reviews from 1 source. Starting from $99, JGID is priced a notch under most others, commonly offers a free trial and is most suitable for medium sized businesses. JGID can be deployed online and on-premise and is accessible from a few platforms including Windows devices. Similar alternatives to JGID include K-Ops, TradeSoft and ClickHome.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

FIELDBOSS

by FIELDBOSS
FIELDBOSS
FIELDBOSS is an up-and-coming software product that ranks 206 among all Field Service Management Software according to our research analysts and 2 crowd-sourced reviews from 1 source. FIELDBOSS is most fitting for businesses on the small or medium side. FIELDBOSS can be deployed online and is accessible from a fewer number of platforms including Windows devices. Similar alternatives to FIELDBOSS include Planado, SolBox and Talygen.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Petrofly

by Petrofly
Petrofly
Petrofly offers a comprehensive software solution designed to streamline and optimize manufacturing processes. This robust platform is particularly well-suited for industries such as oil and gas, chemical manufacturing, and energy production, where complex operations and stringent regulatory requirements are prevalent. Petrofly's software excels in task management, resource allocation, and real-time data analytics, providing users with actionable insights to enhance operational efficiency and productivity. One of the standout benefits of Petrofly is its ability to integrate seamlessly with existing systems, reducing the need for extensive retraining or workflow disruptions. Users frequently highlight its intuitive interface and powerful features, such as predictive maintenance, inventory management, and compliance tracking. These capabilities help organizations minimize downtime, optimize resource use, and ensure adherence to industry standards. Compared to similar products, Petrofly is often praised for its user-friendly design and comprehensive support services. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote based on their unique requirements. This approach ensures that organizations receive a solution that aligns with their specific operational needs and budget constraints.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Nektyd

by Nektyd
Nektyd
Nektyd is a promising software product that ranks 208 among all Field Service Management Software according to our research analysts and 1 crowd-sourced review from 1 source. Starting from $35, Nektyd is priced more competitively and is most fitting for any business. Nektyd can be deployed in the cloud. Similar alternatives to Nektyd include Planado, Orderry and SolBox.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

MaidCentral

by MaidCentral
MaidCentral
MaidCentral is a promising software solution that ranks 205 among all Field Service Management Software according to our research analysts and 60 crowd-sourced reviews from 2 sources. Starting from $450, MaidCentral is priced fairly and is most suitable for small-to-mid-sized businesses with less than 1000 employees. MaidCentral can be deployed in the cloud and is accessible from a handful of platforms including Windows devices. Similar alternatives to MaidCentral include Progressly, iM3 SCM and Eagle Eye Tracking.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

FieldInsight

by Delivery Science
FieldInsight
FieldInsight is an up-and-coming platform that ranks 210 among all Field Service Management Software according to our research analysts and 9 crowd-sourced reviews from 1 source. Starting from $14, FieldInsight is priced below average, commonly offers a free trial and is most fitting for any business. FieldInsight can be deployed in the cloud. Similar alternatives to FieldInsight include Planado, Orderry and SolBox.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Buyer's Guide

HVAC GPS Tracking Software Is All About Managing Employees and Simplifying Route Optimization on the Go

By Olivia Edens, Technical Writer at SelectHub

HVAC GPS Tracking BG Intro

While HVAC GPS tracking software might not predict the future, it offers something close to superpower: real-time visibility. This means it simplifies scheduling, saves travel time and boosts overall efficiency for field service HVAC businesses.

If you're grappling with dispatch and scheduling woes or seeking a smarter way to manage multiple vehicles, you've come to the right place! HVAC GPS tracking solutions enable real-time vehicle usage monitoring, setting up maintenance alerts and calculating efficient technician routes. In this buyer’s guide, we'll equip you with the knowledge you need, covering everything from features and pricing to the most popular solutions in the market.

Executive Summary

  • HVAC GPS Tracking Software helps businesses track vehicles, manage services, plan routes, match qualified workers to specific jobs and generate reports like performance, arrival times and payroll.
  • Benefits include increasing accountability, ensuring productivity, enhancing customer service, ensuring safety and saving money.
  • Key features include vehicle tracking, route optimization, dispatch, geofencing, status updates, scheduling and reporting.
  • Be sure to ask potential vendors any questions about the software before fully committing.
What This Guide Covers:

What Is HVAC GPS Tracking Software?

HVAC GPS tracking software is a specialized field service solution for HVAC_ (heating, ventilation, and air conditioning) companies and professionals. It utilizes GPS (global positioning system) technology with tools tailored to track and manage service vehicles, field technicians and equipment.

Users can track and monitor their service vehicles in real-time, providing valuable insights into technician locations, status updates and job performance. Key functionalities include route optimization, vehicle monitoring and geofencing, which streamline operations like scheduling, optimizing routes and dispatching, all while enhancing customer service.

The need for this solution grows as the demand for heating, air conditioning and refrigeration mechanics and installers is projected to increase by 6 percent between 2022 and 2032, surpassing the average growth rate for other occupations.

Primary Benefits

HVAC GPS tracking software provides a multitude of advantages, from optimizing fleet management to improving customer service. Check out the top benefits below to see firsthand what a new system brings!

Related Categories

HVAC GPS Tracking Benefits

Increase Accountability

Gain real-time insights into vehicle locations and movements. Monitor deviations from assigned routes, promoting accountability and deterring time theft. Boosting accountability also helps with workplace transparency. For example, if a technician is assigned to a service call but deviates from their route, the software detects this and sets off an alert.

Empower technicians to take control of their hours with time-tracking tools that record time at each job site. Ensuring in-depth time tracking also helps build trust between employees and managers, which helps retain employees.

Improve Productivity

HVAC GPS tracking software optimizes routes for technicians, ensuring they take the most efficient path to work destinations. Optimize technician routes for efficient job completion and empower dispatchers to make real-time schedule adjustments based on new service requests, minimizing downtime. This minimizes travel time and allows technicians to complete more daily jobs.

Enhance Customer Service

Even just one negative experience would cause 61% of customers to switch to a competitor, according to a Zendesk report. Fortunately, you can enhance customer support by providing accurate, real-time updates to customers on technician arrival times, ensuring transparency and reducing delays. In urgent service requests, you can also dispatch the nearest available technician, leading to faster response times.

Save Money

Monitor driving behavior, like speeding and excessive idling, with GPS tracking to help promote fuel-efficient driving habits and reduce fuel costs. You can also receive maintenance alerts based on mileage or engine hours to prevent costly breakdowns, extending vehicle lifespan.

Ensure Safety

Track vehicle speeds and promote safer driving practices with speeding alerts. Geofencing helps prevent unauthorized vehicle use by setting virtual boundaries and triggering alerts if a vehicle enters or exits specific zones.

Key Features & Functionality

GPS and Vehicle Tracking in Real-Time

Monitor vehicle and technician locations in real-time, providing accurate arrival time estimates to customers and facilitating efficient dispatching.

Dispatchers can track the location of a technician en route to a service call and provide accurate arrival time estimates to the customer.
Route Optimization

Plan the most efficient routes for technicians to minimize travel time and fuel costs. Analyze multiple daily service calls and generate optimized technician routes, ensuring they reach customers quickly.
Dispatch and Job Assignment

Streamline job assignments by assigning tasks to the nearest available technician based on real-time tracking data.

When a new service request comes in, the software can automatically assign it to the technician closest to the customer's location.
Geofencing

Define virtual boundaries on the map and receive alerts when vehicles or technicians enter or exit these areas, ensuring accountability and transparency.

Set up geofences around your service areas so that if a technician leaves the designated area, the system sends an alert to dispatchers, ensuring transparency and accountability.
Service Status Updates

Technicians can mark service calls as "In Progress" or "Completed," simplifying communication between dispatchers and customers.

The role of mobile technology for technicians is undeniable. The dispatcher and customer can track these updates online or from mobile devices, boosting flexibility.
Scheduling

HVAC GPS tracking software often includes scheduling capabilities for efficient appointment planning and management. Display daily schedules for each technician online, including service calls, installation appointments and maintenance tasks.
Reporting and Analytics

Get insights into the performance of the HVAC fleet and technicians, helping companies make data-driven decisions.

Generate reports on fuel consumption, technician productivity, response times, and other key metrics.

Use this data to optimize operations and improve customer service.

Software Comparison Strategy

Here's a strategic roadmap for comparing HVAC GPS tracking software:

HVAC GPS Tracking Comparison

Define Your Needs and Goals

Identify your company's specific needs and objectives to help understand the HVAC GPS problems you aim to solve and your implementation goals. What are your implementation goals? How many employees will use the new system, and how much time can you dedicate to training?

Create a Requirements Checklist

Develop a requirements checklist, including features like real-time tracking, route optimization, geofencing, scheduling, reporting and customization. Also, consider the ideal scalability you’re looking for.

Research Products

Research the market for reputable HVAC GPS tracking software solutions. Seek recommendations from industry peers and read online reviews. Look for reputable vendors and software packages that offer the features you need. Consider both established and newer companies.

Learning from the experiences of others can help you narrow down your choices and identify potential pitfalls.

Check out our Lean Selection Methodology for more support during your comparison.

Request Demos and Free Trials

Contact software providers for live demos and trials to assess usability and functionality. This hands-on experience will allow you to assess the usability and functionality of each software.

Assess Compatibility

Determine whether the software integrates seamlessly with your existing systems and tools, like your HVAC management software, dispatch systems or CRM.

Compare Pricing and ROI

Analyze pricing models and calculate potential ROI based on cost and benefits. Ensure that the pricing aligns with your budget.

Check Customer Support and Training

Assess the quality of customer support and training the software provider offers. Reliable support is crucial for resolving issues and ensuring the software runs smoothly.

Create an Implementation and Training Plan

After you've picked your software solution, plan for implementation. Ensure that your team receives proper training to use the software effectively.

While comparing HVAC GPS tracking software isn't a breeze, taking the time to make informed decisions can significantly benefit your HVAC business in terms of efficiency, cost savings and enhanced customer service.

Cost & Pricing Considerations

Cost and pricing considerations are essential when evaluating HVAC GPS tracking software for your business. Understanding the pricing models and associated costs is crucial to making an informed decision.

Here are key points to consider when evaluating cost and pricing:

Pricing Models

  • Subscription-based: Pay a monthly or annual fee per user or vehicle, depending on your needs.
  • Per-vehicle: Pay a fixed cost for each vehicle in your fleet.
  • Per-feature: Some providers may charge based on the specific features you want to use, allowing for customization.

Also, consider additional costs, like setup fees, training costs, or additional charges for technical support beyond basic customer service.

Total Cost of Ownership (TCO)

Look beyond the initial purchase price and consider the TCO over the lifetime of the software. TCO typically includes subscription fees, maintenance costs, hardware replacement and any upgrades.

Contract Length

Review the terms of the contract. Some providers offer discounts for longer-term commitments, but be cautious about locking yourself into a lengthy contract without thoroughly evaluating the software.

Support and Maintenance

Assess the costs associated with ongoing technical support and maintenance. Reliable support can be crucial for resolving issues and ensuring smooth operations.

Hardware

Consider any hardware costs associated with the software, such as GPS devices or sensors. Factor these costs into your budget.

Data Usage

If the software relies on cellular data for real-time tracking, be aware of potential data usage costs. Ensure that your data plan can accommodate the software's needs.

ROI Calculation

Calculate the potential return on investment (ROI) when implementing HVAC GPS tracking software. Consider factors like fuel savings, reduced maintenance costs and enhanced customer service. A higher-priced solution with better features and support may deliver a more significant ROI.

Free Trials and Demos

Take advantage of free trials and software demos to get a feel for the product before committing to a purchase. Before making a major purchase, using demos and free trials lets you assess whether the software aligns with your needs and is worth the investment.

Terms of Cancellation

Understand the cancellation terms and any associated fees if you discontinue using the software.

The Most Popular HVAC GPS Tracking Software

Now that you’ve seen the benefits and key features, check out our list of three popular HVAC GPS Tracking Software options. Check out our picks below!

IFS

IFS Field Service Management is a field service solution compatible with various platforms, including Windows, Mac, and iOS devices. It empowers businesses to facilitate seamless data access and real-time updates on the move by leveraging remote collaboration tools, task automation and centralized project management capabilities.

It covers the entire spectrum of contract management, from initial pricing and quoting to billing and automatic renewals. Users can access crucial information, including item availability, stock count, location and pricing, helping them make informed decisions. It also provides real-time service data updates from the field, enabling users to stay well-informed. Overall, IFS Field Service Management empowers clients to enhance customer service by offering comprehensive features encompassing parts, contract and service management.

IFS

IFS Schedule Workbench.

Oracle Service Cloud

Oracle Field Service Cloud is an HVAC and cloud-based field service solution with GPS tracking capabilities. It provides accessibility across various platforms, including network computers, set-top devices, PCs and workstations.

Streamline daily tasks with predictive tools, geocoding, automated response capabilities and mobile functionality. By leveraging automatic dispatch capabilities, you can simplify assigning tasks to workers based on factors like location and skillset. Without manual intervention, the system also provides real-time notifications for critical business issues, like safety hazards or emergency maintenance.

Oracle Service Cloud

Oracle Field Service Cloud Integration Channels.

Salesforce Field Service

Salesforce Field Service, formerly Field Service Lightning, is a web-based solution for field services and managing technicians. The automatic matching feature links technicians with specific jobs and customers based on criteria like skill level and proximity to the job site. This functionality can also be accessed from any internet-connected device, boosting accessibility.

It encompasses tools for efficient equipment, inventory management and automated scheduling. Equipping each technician in the field with the necessary tools and knowledge enhances the overall customer experience and optimizes productivity. Leverage AI-powered capabilities to empower customers to self-book appointments and monitor the progress of service visits through their preferred messaging channels.

Salesforce Field Service

Salesforce Service Preview.

 

 

Questions To Ask

Streamline your search by knowing the right questions to ask when narrowing down providers. Use the following questions to find your ideal match.

  • What’s my budget?
  • Would I prefer a subscription or a one-time upfront payment?
  • How many employees will use the software daily? Will they need training?
  • What are the key GPS tracking pain points I’m facing? What features are essential to help address those pain points?

HVAC GPS Tracking Key Questions

Questions for potential vendors:

  • How many years of expertise do you have? What size companies do you typically work with?
  • What training do you offer? What customer support is available?
  • Do you have industry-specific experience?
  • What integrations does the software offer?
  • What’s your product roadmap?

Next Steps

Navigating unfamiliar routes and getting stuck in traffic leaves your technicians running late and your customers frustrated. Luckily, this software offers a practical solution by providing real-time tracking and optimized routes, empowering technicians to reach their destinations faster and more efficiently.

It also helps businesses monitor their fleet's performance, reduce fuel costs and support customer service.

If you’re ready to take the next step, check out our free comparison report for more information on the top payroll leaders in the industry. Good luck!

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Olivia
By Olivia Edens
Technical Content Writer
As a SelectHub Technical Writer, Olivia Edens loves helping readers navigate through the world of HR, payroll, field service, PSA, and time and attendance software. Olivia earned a B.A. in English from the University of Phoenix. When she's not researching or editing, she loves rewatching The Office, scootering around the city and taking her cat for a walk. Fun fact: In high school, she won an award for most ideas per minute.
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Shantashree
Technical Research By Shantashree Das
Senior Analyst
Hailing from the Northeastern state of Assam, India, Shantashree Das completed her Bachelor of Engineering (B.E) in Computer Science and Engineering at the Royal School of Engineering and Technology (now Royal Global University) in Guwahati. She then pursued her Master of Business Administration (MBA) in Operations Management and Marketing at Assam University, India, where she developed a strong interest in ERP. Over the course of her career at SelectHub, Shantashree has gained specialties in various ERP and construction software categories, such as Manufacturing Software, CMMS Software, Construction ERP Software, Warehouse Management Software, Supply Chain Management Software, Distribution Software, Field Service Software, Takeoff Software, Construction Bidding Software, Construction Estimating Software, Construction Management Software, Construction Scheduling Software, and Property Management Software.
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Kankana
Technical Review By Kankana Kalita
Principal Analyst
A seasoned business and research analyst, Kankana Kalita specializes in ERP, CMMS, manufacturing, construction, supply chain, HRMS and CRM. Prior to joining SelectHub, she earned a Bachelor's degree in Computer Science and Engineering, an MBA in Operations and Marketing, and worked in email marketing and logistics.
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Joe
Edited By Joe Evans
Content Editor
Joe Evans is an Editor and Senior Market Analyst at SelectHub. A seasoned professional wordsmith, he has a bachelor's degree in journalism and electronic media and a decade of professional expertise in crafting top-tier digital content for niche online brands. He leads his small yet formidable team in producing helpful, compelling content in vital categories like HR, payroll, talent management, performance management, marketing automation home health, MES. When not editing and writing, he enjoys sports, quality time with family and dogs, and remains constantly in pursuit of something new and interesting to read or listen to.
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