Categories   >   Equipment Maintenance Software
Last Reviewed: November 13th, 2024

Best Equipment Maintenance Software Of 2024

What is Equipment Maintenance Software?

Equipment Maintenance Software (EMS) is designed to automate, monitor, and streamline the maintenance process of physical assets. EMS addresses a multitude of challenges, like unforeseen machine downtime, inefficient manual tracking, and lost service history. It not only enhances the life of assets but also improves safety and compliance standards. The software brings value to heavy industries, logistics, hospitals, and more where equipment uptime is critical. Key functionalities include scheduled maintenance, real-time alerting, historical tracking, and in-depth reporting. However, the learning curve and integration challenges with existing systems can be daunting. Modern EMS is moving towards predictive maintenance, IoT integration, and AI-powered analysis. To sum up, the tangible benefits of EMS—improved life cycle of assets, cost savings on repairs, and enhanced safety—make it a compelling investment for organizations, regardless of the initial hurdles.

What Are The Key Benefits of Equipment Maintenance Software?

  • Enhances equipment lifetime
  • Automates maintenance scheduling
  • Minimizes unexpected downtime
  • Improves compliance and safety
  • Facilitates real-time alerting
  • Tracks historical maintenance data
  • Enables predictive maintenance
  • Reduces costs on repairs
  • Streamlines reporting and analysis
  • Increases operational efficiency
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Overall

Based on the latest available data collected by SelectHub for 71 solutions, we determined the following solutions are the best Equipment Maintenance Software overall:

UpKeep
UpKeep
Start Price
$45
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked UpKeep

UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.

However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.

Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

Pros & Cons

  • User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.
  • Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.
  • Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.
  • Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.
  • Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.
  • Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.

Key Features

  • Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
  • Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
  • Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
  • Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
  • Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
  • Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
  • Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
  • Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.
FMX
FMX
Start Price
$59
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked FMX

FMX, a facilities management (FM) software, received mixed reviews in 2023. Users lauded its ability to streamline communication, allowing for both maintenance and technology requests within the same system. This one-stop shop approach eliminates the need for juggling multiple platforms, improving efficiency and reducing frustration.

However, some reviewers noted that FMX can be challenging to navigate, especially for new users. This lack of user-friendliness can hinder adoption and slow down workflows. Additionally, the "on behalf of" field caused confusion, with some staff members unnecessarily adding their own names, potentially impacting reporting accuracy.

While FMX faces competition in the FM software market, its ability to facilitate two-way communication between users and the system sets it apart. Imagine a tenant encountering a faulty air conditioner. With FMX, they can submit a maintenance request directly through the system, eliminating the need for phone calls or emails. This not only saves time but also provides a clear record of the issue for maintenance personnel.

FMX might be best suited for organizations with a strong IT support team that can assist with initial setup and user training. Its communication capabilities can be particularly valuable for businesses with geographically dispersed teams or those managing multiple facilities.

Pros & Cons

  • Easy to Use: 95% of users who mention usability said that FMX has a user-friendly interface and intuitive features.
  • Customer Service: Customer service is patient and helpful according to every reviewer mentioning support.
  • Bookings: FMX lets users track free slots to avoid multiple bookings, according to every review referring to this feature.
  • Calendar: 70% of users mentioning this feature observed that it helped them plan and schedule events without any clutter.
  • Field Customization: 90% of reviewers referring to this feature asserted that customization of fields in different categories enables them to organize work efficiently.
  • Reports: It doesn’t offer real-time reports, as observed by 70% of users who mention reporting.
  • No Mobile App: All reviewers who refer to this aspect felt the need for a mobile application.
  • Work Updates: The system doesn’t send email updates or alerts once a work order is booked or completed, according to 75% of users who referred to this feature.

Key Features

  • Work Order Management: Streamline request submission and resolution by letting every employee log in to the system and create a work order request. It’s easy to track expenses and labor hours, as well as assign requests to individual technicians and monitor through to completion.
  • Maintenance Scheduling: The intuitive color-coded calendar helps schedule recurring or one-time maintenance and manage inspections, audits, compliance and other tasks. It sends automated reminders when recurring maintenance is due.
  • Reporting and Analytics: Identify trends, plan capacity, validate new projects, make smart equipment purchases and determine the best time for capital improvements with customizable dashboards and reports. These visualizations make it easy to collaborate and make data-driven decisions.
  • Calendar-Based Architecture: Everything is built around a central color-coded calendar, making interaction simple and convenient for users of all technical levels.
  • Inventory Management: Easily track and monitor each asset, spare part or other inventory item using QR codes.
  • Fleet Management: Schedule drivers and monitor vehicle repairs.
  • Single Sign-On: Log in once and navigate anywhere within the platform when it’s integrated with a directory system.
  • Asset and Equipment Management: Get insight into asset performance and identify the ones that incur loss and more.
  • Facility Cleaning Management: Support cleaning, sanitization and other protocols stated by health officials to ensure the safety of building occupants.
  • Facility Scheduling: Avoid double-booking of rooms and resources, and coordinate meetings and events with improved visibility.
Hippo CMMS
Hippo CMMS
Start Price
$35
Annual, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Hippo CMMS

Users praise Hippo CMMS for its user-friendly interface, efficient mobile apps for technicians, and responsive customer support. Many find it cost-effective compared to feature-rich competitors, but acknowledge it may lack some advanced customization options or in-depth reporting available in high-end CMMS solutions.

A key strength highlighted by users is its intuitive design, allowing for quick onboarding and adoption, even for individuals less tech-savvy. Mobile apps are seen as a major differentiator, empowering technicians to work efficiently in the field, improving communication and reducing downtime. Responsive customer support is consistently lauded, ensuring users receive timely assistance when needed.

However, some users mention limitations in advanced reporting and customization compared to pricier competitors. While offering pre-built reports and customizable dashboards, they may not cater to highly complex needs or require additional data manipulation for specific insights. Additionally, while offering various integrations, some users wish for deeper, more native integrations with specific software they utilize.

Ultimately, user reviews suggest Hippo CMMS excels in offering a user-friendly, cost-effective solution with strong mobile capabilities and excellent support. However, those seeking highly advanced reporting, intricate customization, or deeper integrations with specific software might need to consider alternatives. Deciding factors often boil down to individual needs, budget constraints, and the importance placed on user-friendliness and mobile accessibility.

Pros & Cons

  • Easy to Use: More than 90% of users mentioning this aspect felt that Hippo CMMS is user-friendly and has a minimal learning curve.
  • Customization: Every review mentioning customization indicated that the solution can be tailored to company needs and that customized views offer an additional benefit according.
  • Customer Support: Customer Support is very helpful and quick to reply, according to 85% of reviewers referring to support.
  • Cost-Effective: All the users reviews that refer to the cost agreed that the system provides features that make it cost effective.
  • Organized View: Hippo CMMS has an organized dashboard and clears on-screen clutter, according to all the users who mention dashboards.
  • Preventive Maintenance: PM reduces asset downtime and helps plan for future maintenance, as noted by all reviews mentioning this feature.
  • No Mobile App: Every review mentioning this aspect felt the need for a mobile application instead of the link they use on their phones.
  • Inventory: All the users who mention inventory felt that they should be able to access assets in inventory without having to file a work order.
  • Drop Down Menu: The drop-down menu of many fields have issues and need to be improved, according to all users who mention this feature.
  • Offline Training: 70% of reviewers who talked about this feature observed the need for simple and easy-to-understand documents and videos for self-training.

Key Features

  • Preventive Maintenance: PM schedule creation options allow the scheduling of routine or repeating maintenance tasks in advance. This prevents them from falling through the cracks and also lets managers assign them to specific technicians.
  • Work Order Management: Facility managers can track and manage work orders from creation to completion from a centralized dashboard.
  • Equipment/Asset Management: Offers systematic approach to maintenance and monitoring assets while optimizing their lifecycle. Includes features such as budgeting, preventive maintenance, predictive maintenance, asset monitoring, data management, barcode generation and audit trails.
  • Contact Management: Organizes contacts including labor, vendors, clients and subcontractors into a single interface, without requiring users to switch to external email or other communication tools.
  • Fleet Management: Facilitates the management and maintenance tasks required to upkeep a fleet of vehicles. Offers repair history, spare parts tracking, cost forecasting, defect logs and more.
  • User-Friendly Interface: The intuitive, user-friendly interface is good for users with less technical expertise.
  • Flexible Pricing: Offers flexible pricing tiers to make it accessible to a range of business sizes, with customized options to fit company needs. A streamlined architecture foregoes the bells and whistles of many large vendor products to give the needed features without charging for the ones not needed.
  • Calendar Dashboard: There are four dashboards: Advanced, Standard, Calendar and KPI, determined by the version of the solution purchased. The dashboards allow access to view floor plans, search for work orders, view upcoming due dates and more.
  • Hippo Reports: Gives visibility into operational KPIs such as asset depreciation, maintenance costs, inventory budgets and maintenance metrics. Capabilities include generation of reports, emailing them to other users, exporting them and scheduling them to trigger at a future date.
  • Mobile App: Makes the solution accessible from any mobile device with an internet connection. 

Pricing

License/Subscription Cost
  • License-based pricing model based on the number of facilities and size of the operation
  • Customers must also purchase an onboarding plan which includes regular consultations, data integration, software configuration and customer training
  • As customers add more facilities the price per facility decreases
  • Pricing depends on the plan selected (refer to the pricing section for details)Hippo offers a 10% discount for non-profit businesses
Maintenance Cost
  • Cost is over and above the subscription cost depending on the type of onboarding package selected
  • All onboarding packages include free ongoing technical support services throughout the duration of licenses
  • Provides support via email and over the phone during business hours 8:30 a.m. to 5 p.m. CT on M-F
Installation/Implementation Cost
  • Cost is over and above the subscription cost depending on the type of onboarding package selected
  • Offers three types of onboarding packages, one of which needs to be purchased in addition to the license fee depending on maintenance software needs
  • Standard onboarding is designed for customers who do not have data to be imported and are comfortable taking on the bulk of data entry. It includes:
    • Initial facility setup
    • Database activation
    • User setup
    • Unlimited access to express training webinars
    • Unlimited access to training videos and guides
    • Lifetime technical support
    • Best practices consultation
    • Up to 3 hours of web training
  • Enhanced onboarding provides complete data integration services, aligning with customers who are in the process of or have completed collecting all data to be tracked. It includes:
    • All offerings from Standard onboarding
    • Custom UI design
    • Data import
    • Data scrubbing
    • Historical record migration
    • Site and floor plan uploads
    • Up to 4 hours of web training
  • Premium onboarding provides a turnkey solution and is designed for organizations that want all facility, equipment and preventive maintenance data and documents entered from the start but don't have the time or resources to collect and enter the data on their own. It includes:
    • On-site visit by Hippo auditing specialist
    • Populating assets list
    • Asset images and ID tag collection
    • Collect O&M manuals and other relevant documents for equipment and assets
    • Preventive maintenance setup
    • Site and floor plan upload
    • Up to 4 hours of web training
Customization Cost
  • Cost varies depending on the industry, number of sites and new requirements/modules such as Equipment/Asset transfer, Active Directory integration with Single Sign-On (SSO), custom designed user interface and fleet management
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is over and above the subscription fee depending on the type of onboarding package chosen
  • Enhanced and Premium onboarding packages provide data import, data scrubbing and historical record migration
Recurring/Renewal Costs
  • Cost is included in the monthly subscription fee and the onboarding package selected
Fiix
Fiix
Start Price
$45
Annual, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Fiix

Fiix receives generally positive user reviews, highlighting its user-friendly interface, mobile app accessibility, and affordability. Users appreciate the streamlined workflows and improved data visibility it provides, helping them transition from reactive to proactive maintenance. They also praise its integrations with other business systems, fostering data exchange and simplifying workflows. However, some users express concerns about limitations in reporting capabilities and customization options. They suggest that Fiix might not be suitable for complex needs or businesses requiring extensive data analysis. Additionally, a few users report occasional bugs and glitches, emphasizing the need for continued platform improvement. Overall, many users compare Fiix favorably to other CMMS solutions, citing its intuitiveness and user-friendliness as major advantages. Its mobile app access and affordability are also noted as key differentiators, particularly for smaller companies or those with geographically dispersed teams. While Fiix may not be the perfect fit for every maintenance management need, its positive user reviews suggest it's a strong contender for businesses seeking a user-friendly and affordable CMMS solution. One user commented, "Fiix has been a game-changer for our maintenance team. It's so easy to use and has helped us streamline our workflows and save time." Another stated, "I appreciate that Fiix is mobile-friendly, allowing me to access work orders and track progress from anywhere. It's much more convenient than our previous system." However, some users voiced concerns about the reporting capabilities, stating, "The reporting features are a bit limited. I would like to see more options for data analysis and visualization." Another user noted, "I've encountered some minor bugs with the system, but the support team is responsive and helpful." Despite the limitations, many users believe that Fiix offers a strong value proposition for small and medium-sized businesses seeking a user-friendly and affordable CMMS solution. Its strengths in ease of use, mobile accessibility, and affordability outweigh the perceived weaknesses for many users. As one user summarized, "Fiix may not be the most powerful CMMS on the market, but it's definitely one of the easiest to use and most affordable. It's been a great fit for our business."

Pros & Cons

  • User-Friendly: All reviewers who mention usability said that it has a user-friendly interface and intuitive features.
  • Customer Support: Most reviewers mentioned that the customer team is very helpful and knowledgeable in resolving issues with quick turnaround times.
  • Planned Maintenance: 85% of reviewers complimented the planned maintenance scheduling feature that reduced downtime and unexpected repair costs.
  • API Integration: The API Integration has allowed 80% of users to build powerful integrations with other software.
  • Mobile App: It’s possible to track assets and continue working from anywhere, according to 75% of reviewers referring to this feature.
  • Work Orders: 80% of users mentioning this feature observed that it helped them automate the work order system and work through processes faster.
  • Reports: 90% of users who mention reporting found this feature to be complicated and provided very little or too much information.
  • Initial Setup: It’s difficult to navigate through the software and make changes in the initial stage, as noted by 70% of reviews referring to setting up the system.
  • Expensive: Almost 80% users felt that it is expensive for what it offers.
  • Analytical Tools: The analytical tools fail to offer detailed data and are only good for general cases.
  • Speed: Around 70% users said the tool becomes slow or sluggish when the workload increases.

Key Features

  • Search Tool: Easily search the asset repository using nameplate information, identifying details and other data.
  • Purchasing: Design workflows for procurement that match desired company processes. Create purchase requests, compare prices, check inventory levels, and send RFPs and purchase orders via email.
  • Failure Codes: Comes pre-loaded with common failure codes. Technicians can use these standardized codes to support their workflows and escalate issues.
  • Asset Management: Keep all asset information like preventive maintenance scheduling, asset history, machine availability and asset costs in one place. Use QR code scanning to keep asset information available on the go.
  • Work Order Management: Create work orders with asset attachments, templates and custom fields for repetitive tasks. Submit and complete work orders easily. Filter work orders according to priority.
  • Integration Hub: Collect, connect and share data drawn from integrated IoT devices with users across the organization.
  • Scheduled Maintenance: Schedule maintenance under different parameters like deadlines, meter readings and triggers. Create automations to standardize workflows.
  • Asset Tags: Generate QR codes, barcodes and information tags, then assign them to assets. The mobile app can scan these tags to pull up asset profiles and maintenance records.
  • Mobile App: Create, access and complete work orders from a mobile device with an internet connection.
eMaint
eMaint
Start Price
$69
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked eMaint

eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.

The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.

The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.

Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.

Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.

Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.

But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

Pros & Cons

  • User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.
  • Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.
  • Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.
  • Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.
  • Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.
  • Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.

Key Features

  • Asset Management: Gain visibility into your assets to optimize maintenance operations.
    • Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
    • Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
    • Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
  • Work Order Management: Create, assign and track work orders with just a few clicks.
    • Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
    • Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
    • Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
    • Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
  • Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
    • Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
    • Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
    • Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
    • Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
  • Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
    • Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
    • Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
    • Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
  • Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
  • Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
  • Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
  • Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.

Pricing

License/Subscription Cost
  • Subscription-based pricing model: per user, per month
  • Pricing includes unlimited helpdesk support, software updates/upgrades and 24/7 online training
Maintenance Cost
  • Included in the subscription cost
  • Provides unlimited front-line helpdesk support to all users at all subscription levels via phone, email and live chat
  • Provides a Customer Success Manager to all clients to assist them at each step
  • Software updates and upgrades are included in the monthly subscription fee
  • Rolls out new features and functions automatically
  • Provides a features forum and web-based workshops to keep users up-to-date on all system upgrades and enhancements
  • Provides support in six languages: English, Spanish, Portuguese, German, Chinese and French
Installation/Implementation Cost
  • Cost is over and above the subscription cost
  • Provides a dedicated account team that works closely with the client’s in-house team to set up, configure and launch products specific to the client’s business operations
  • Besides weekly status call and project plan updates, eMaint provides Executive Management sponsorship, which is responsible for ensuring appropriate commitment of resources to the project and for issue resolution
Customization Cost
  • Cost varies depending on the requirements, such as work requests, user logins, access to web API, single sign-on and multi-site toolkit
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is over and above the subscription cost
  • Provides data assimilation and support services to help the client assemble their appropriate data components
  • Provides services such as data extraction consultation, data evaluation and analysis, mapping consultation and support, and assistance with the installation of both test run and final run
  • Provides project management and data implementation support services, which include some (or all) of the following activities: physically visit the assets, document asset details, verify asset details for accuracy, apply an identification label to each asset, record asset details on a spreadsheet, document related PM schedules and document related PM tasks
Recurring/Renewal Costs
  • Cost is included in the monthly or annual subscription fee, plus training and customization costs
Limble
Limble
Start Price
$28
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Limble

Limble CMMS helps users generate work orders, maintain schedules, and plan for preventive maintenance. Notable features include tracking, a scheduler and customization. Reviewers also appreciated the hassle-free implementation and top-notch customer support team. In contrast, users indicated that reporting and text alerts weren’t robust enough. The mobile interface lacks functionality and task reassignment could be easier as well. However, the system can be a good fit for businesses that aren’t overly reliant on those features and are looking for an affordable, user-friendly CMMS solution.

Pros & Cons

  • Easy to Use: Every user who mentions usability said that Limble CMMS has a user-friendly interface and intuitive features.
  • Customer Support: Every reviewer mentioning support observed that customer service responds on time with a solution to all their problems.
  • Preventive Maintenance: This feature reduces asset downtime, as noted by all reviews mentioning it.
  • Customization: 90% of reviews referring to this feature asserted that customization of tasks, assets, reports and schedules enables them to organize work efficiently.
  • Tracking: Limble CMMS helps keep track of maintenance updates, assets and failure patterns, according to 90% users who mention this feature.
  • Implementation: The implementation process is easy, according to 85% of users referring to this aspect.
  • Mobile Interface: Functionality of the mobile interface needs improvement, according to every review mentioning the mobile UI.
  • Reporting: 70% of users who mention reports observed that the dashboard for reporting needed improvement, such as converting reports to PDF format.
  • Tasks: 70% of reviewers who reference this feature had problems reassigning tasks.
  • Vendor Information: The system needs to support adding vendor and supplier contact info, according to 70% of users who reference this feature.
  • Text Alerts: The lack of text alerts prevents users from getting more information about pending tasks, according to all reviews mentioning this feature.

Key Features

  • Mobile Maintenance App: Native iOS and Android apps provide better communication and a streamlined maintenance workflow on the go. Offers almost all the same capabilities as the desktop site with a leaner collection of features specific to the needs of field technicians, including speech-to-text, work order logs, push notifications and asset search. 
  • Asset Management: Includes maintenance logs, asset profiles, a searchable asset database and asset hierarchies that keep parent-to-child relationships organized. Managers can track KPIs and view real-time reports on asset information through IoT sensors and QR code scanning. 
  • Work Orders: Organize, process and track work orders in a centralized database accessible from any device. View upcoming tasks in a calendar interface and edit them by dragging and dropping. 
  • Preventive Maintenance: Automated preventive maintenance plan scheduling delivers work orders to previously assigned technicians and streamlines the work order creation process. An intuitive PM builder lets management create checklists or conditional logic scenarios that guide technicians through tasks, all of which are viewable via a calendar interface. 
  • Predictive Maintenance: Modular IoT sensor integrations enable testing predictive maintenance techniques before committing. Offers plug-and-play sensors, condition-based monitoring, threshold alerts and automated corrective work order creation. 
  • Reports: Custom dashboards provide insight into operations and visibility into the organization at various levels. Create custom KPIs to track the metrics and share them through email. 
  • Inventory Management: Monitor stock levels via receiving and shipping records. Set up push or email notifications to trigger when thresholds are met to prevent low inventory. Technicians can search parts and attach them to work orders to ensure the necessary tools are in stock. 
IFS EAM
IFS EAM
Start Price
$165
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked IFS EAM

IFS EAM receives mixed user reviews, highlighting both its strengths and weaknesses. Many users praise its ability to improve asset uptime and visibility, reduce maintenance costs, and optimize operations. Phrases like "predictive maintenance capabilities are excellent" and "data platform is a game-changer" emphasize user satisfaction with these aspects. However, some users find the initial setup and customization process complex, stating "it took longer than expected to get everything working smoothly." Additionally, the high cost and steep learning curve deter some users, with comments like "it's expensive, but worth it if you have the budget" and "the software itself is powerful, but it takes time to learn." When compared to similar products, users acknowledge IFS EAM's strengths. One user commented, "IFS EAM is more scalable and flexible than [competitor name], which was important for our growing business." Another noted, "While [competitor name] has a steeper learning curve, IFS EAM offers more user-friendly features." However, some users feel its reporting capabilities are lacking compared to competitors, stating "we need to use additional tools for advanced reporting, which is inconvenient." Overall, user reviews suggest IFS EAM as a powerful tool for organizations seeking comprehensive asset management with the resources to handle its initial complexities and cost. Its strengths in scalability, flexibility, and data visibility set it apart from some competitors, but its high cost and learning curve may require careful consideration.

Pros & Cons

  • Improved Asset Uptime: Users praise IFS EAM's predictive maintenance capabilities, which help prevent equipment failures and minimize downtime.
  • Reduced Maintenance Costs: Streamlined workflows and optimized maintenance schedules lead to lower maintenance expenses, benefiting users financially.
  • Enhanced Data Visibility: Users appreciate the centralized data platform that provides comprehensive insights into asset performance and operations, enabling data-driven decision-making.
  • Increased Operational Efficiency: Automated tasks and improved collaboration within IFS EAM boost overall productivity for users.
  • Scalability and Flexibility: Users value the ability to adapt the software to their growing asset bases and evolving business needs, ensuring long-term value.
  • Complex Initial Setup: Users find the initial configuration and customization process challenging and time-consuming.
  • Limited Reporting Capabilities: While reporting features exist, some users find them insufficient and require additional customization.
  • High Cost of Ownership: The initial license cost and ongoing maintenance fees can be significant, making it less accessible for smaller organizations.
  • Steep Learning Curve: The software's complexity can lead to a challenging learning experience for new users, requiring extensive training and support.
  • Limited Mobile Functionality: Although a mobile app is available, some users report limitations in its functionality compared to the desktop version.

Key Features

  • Plant Engineering: Captures early stage costs and stores asset data to accurately record vital information for audit trails, maintenance operations and more.
  • Document Management:Records and manages changing asset specifications such as maintenance records, meter readings and more. Also manages all contractor interactions directly through the app, including cost analysis, external engineering, maintenance contractors and construction contracts.
  • Maintenance Management: Offers organization maintenance and a range of maintenance tasks including preparation, fault reporting, execution and final reporting.
  • Inventory Management: Tracks inventory metrics such as spare parts or small equipment. Notes the number of materials in stock and displays detailed information on each item, such as model number and type, and sends notifications if supplies need to be reordered.
  • Fleet Management: Offers serialized parts control, preventive maintenance, operational planning and modification management to streamline the fleet management process.
  • MRO: Supports a range of maintenance, repair, overhaul (MRO) tasks, including quotation handling, configuration management and maintenance execution. Also offers warranty handling, cost tracking, supply chain logistics and invoicing.
  • Materials Management: Place purchase orders, source materials through the RFQ process, monitor and compare vendor progress against order terms, and manage tracking and receipt of goods delivered.
  • Business Intelligence: BI reports and models are accessible through the Microsoft Suite, IFS Lobby and many other popular reporting and analysis tools.
  • Facilities Management: Aids facility planning and maintenance tasks such as automatically shutting off lights, monitoring meter usage and remotely setting HVAC controls.

Pricing

License/Subscription Cost Both license and subscription-based pricing: per module, per user, per month
Maintenance Cost

Included in the subscription fee

Maintenance scheduling, work orders and other functionality necessary for reliability-centered maintenance are also included in the subscription fee
Installation/Implementation Cost Cost is over and above the subscription cost based on organizational requirements
Customization Cost Cost varies depending on the applications and modules added, such as an EAM solution with human resources, purchasing, risk management, finance and document management
Data Migration Cost/Change Management/Upfront Switching Cost Cost varies depending on the amount of data to be migrated, availability of migration tools, complexity of data and gaps between the current and new system
Recurring/Renewal Costs Cost is included in the monthly or annual subscription fee, plus the customization cost, implementation cost and additional support services
Maintenance Connection
Maintenance Connection
Start Price
$45
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Maintenance Connection

If you're looking to bring some order to the chaos of maintenance management, Maintenance Connection seems like it's got your back. It’s focused on tackling those everyday struggles — lost work orders, missed preventive maintenance tasks and communication breakdowns that can slow your team down.

Imagine having all your asset information in one place, with easy access to maintenance histories and schedule tasks like clockwork. Plus, you can manage multiple sites and keep everyone connected, even if they're miles apart.

Of course, it's not all sunshine and rainbows. Implementing a CMMS can be a bit of a learning curve, and you might find that the reporting isn't as flexible as you'd like. And while there aren’t enough specific user reviews for the system, it's worth keeping in mind that performance and user experience can vary.

They offer a free trial, so you can test it out and see if it's the right fit for you.

Pros & Cons

  • Manage Multiple Sites: Remote access and collaboration features enable centralized control and support. So even if your team's spread out across the country, it's like everyone's working in the same room.
  • Streamline Communication: Features like work request portals and document sharing help you keep everyone on the same page.
  • Improve Compliance: Safety inspections, certifications, maintenance records — CMMS helps you stay on top of it all, reducing risks and keeping you in line with regulations.
  • Complex Implementation: Configuring everything correctly takes time and effort, and you might need help from IT or the vendor to get it right.
  • Limited Reporting Capabilities: Some systems might have limited options or make it difficult to get the exact data you need.
  • Slow Performance: If the solution is sluggish or takes forever to load, it can really slow down your team and make them less efficient.

Key Features

  • Asset Management: Manage your entire asset lifecycle from acquisition to disposal.
    • Multi-Site Capabilities: Whether you're a factory with machines spread across multiple sites or a school district managing buildings and buses, you can stay on top of your assets with centralized data and visibility.
    • Asset Hierarchy: Arrange everything neatly in folders, just like on your computer. You might have a folder for "Radiology Department," with subfolders for "MRI Machines" and "X-Ray Equipment.”
    • Asset Profiles: You don't need to be a tech whiz to create a new asset profile. The drag-and-drop interface offers an intuitive way to create, search and edit asset profiles.
    • Asset Search: Need to find the maintenance history of a specific equipment? Just search for it by name, location, or even its current status, like "needs repair" or “out of service.”
  • Predictive Maintenance: Shift from reactive to proactive maintenance with predictive maintenance tools.
    • Condition Monitoring: Set up alerts that go off when things like temperature or pressure start acting up. That way, you know there's a potential problem before it becomes a major headache.
    • IoT Integration: By connecting sensors to your equipment, you get real-time performance data, allowing you to catch problems early. For example, if a sensor detects unusual vibrations or a temperature change, you'll be alerted immediately.
    • Configurable Dashboard: Some machines are critical for your operations and need more attention than others. Dashboards help you figure out which ones need more frequent maintenance. They also provide a clear picture of how your current maintenance strategies are performing. Are you fixing things as they break, or are you getting ahead with preventive maintenance?
  • Preventive Maintenance: Schedule tasks proactively, optimize technician routes and prioritize critical equipment to prevent unexpected downtime.
    • Scheduling: Plan preventive maintenance tasks based on time, usage or condition-based triggers to minimize unexpected breakdowns. Imagine you've got a fleet of delivery trucks. You can set it up so that every 5,000 miles, the system automatically generates a work order for an oil change. You can set reminders for less frequent tasks like annual inspections.
    • Route Management: Help technicians plan their routes, access work orders and update statuses in real time. This means less time wasted driving around and more time spent on actual maintenance.
    • Prioritization: Prioritize tasks based on criticality. So, if a machine is essential for production, the system will schedule its maintenance ahead of less urgent tasks. This helps prevent those nightmare scenarios where crucial equipment fails unexpectedly.
  • Work Order Management: Create work orders with all the important details, like what needs fixing, how urgent it is and when it needs to be done. Assign them to the right people, so everyone knows who's responsible.
  • Maintenance Request Form: Open the request form on your phone, describe the issue, snap a photo if needed and hit submit. Your request goes straight to the maintenance team. Track the progress in real time — see when it’s assigned, being worked on and fixed.
  • Inventory Management: Tackle issues like stockouts and procurement inefficiencies with inventory management capabilities.
    • Inventory Control: Automate inventory management using minimum and maximum values, reorder points and material transfers. For instance, if your spare AC filters drop below a certain number, it sends you a notification and can even generate a purchase order to restock them.
    • Barcode Capabilities: Check out parts, perform inventory counts and receive new items using barcode scanners.
    • Stockroom Management: Keep track of all your inventory costs and know exactly what's on hand, what's available and what's reserved.
  • Reporting and Analytics: Use statistical reports with 150 prebuilt designs and customizable formats to gain insight into your operations.
    • Forecasting: Predictive maintenance capabilities enable you to stock just the right amount, so you're not wasting money on excess inventory or scrambling to find parts when you need them most. It also lets you estimate future work order volumes and types based on historical data to plan your team's time and resources effectively.
    • KPI Dashboard: Gain a real-time snapshot of how everything's running. You can customize the dashboard to see the metrics that matter the most to you, whether it's work order completion rates, equipment downtime or anything else that keeps you up at night.
    • Auto Notifications: If something goes off the rails, you can set up alerts to get notified immediately, so you can jump on it and keep things running smoothly.
    • Audit Logs: Track all changes made to work orders, including who made the changes, what was changed and when. And just like a confidential file, only the right people can access this audit log, keeping your data safe and sound.
    • Configurable Reports: Turn your existing dashboards into shareable reports, available in visually appealing formats and printer-friendly PDFs. Generate labor, inventory and spare parts, work orders, maintenance history, and asset and equipment depreciation reports to make informed decisions.
  • Mobile CMMS: The MC Kinetic app enables you to update work orders, log time, and even add new assets on the fly. Capture electronic signatures right on your phone, making the approval process faster and more efficient. Technicians can use geolocation to track location and get turn-by-turn directions to the job site.
  • Compliance and Audit Preparedness: See who's certified for which tasks, making it easy to assign the right people to the right jobs. Need to schedule some training? You can quickly see who needs a refresher course. The system makes sure the right tasks are done at the right time, so you avoid those "oops, we forgot" moments that auditors hate.

Pricing

License/Subscription Cost
  • Pricing for both on-premise and cloud-based deployment depends on the number of named users
  • Both plans include named user licensing, a limited use license option and unlimited service requestors
Maintenance Cost
  • For both types of deployment, maintenance is included in the subscription/licensing cost as part of the annual support agreement
  • Provides support through MC User Connect portal
  • Offers support via call, email and chat with the support team
  • Support team includes both Solution Engineers covering general questions (1st level) and specialized groups (2nd level) for more challenging topics
Installation/Implementation Cost
  • Cloud-based deployment has no upfront costs
  • Implementation cost is over and above the subscription cost for on-premise deployment
  • Provides implementation services via six-step strategy. This includes:
    • Process planning
    • Data migration
    • Core configuration
    • Process design
    • Training/Go-live
    • Manage results
Customization Cost
  • For both types of deployment, cost varies based on the functional requirements selected as add-ons
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is over and above the subscription cost
  • Provides data migration experts to coordinate a smooth database transformation and to ensure all assets and preventive maintenance systems (PMs) are configured and accurate
  • Experts review existing data sources, map data to the system, configure data standards and import data from standard templates
Recurring/Renewal Costs
  • Cost is equivalent to the monthly subscription fee, pricing plan, customization cost and training services chosen
Maxpanda
Maxpanda
Start Price
$118
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Maxpanda

Recent user reviews of Maxpanda, a cloud-based CMMS software, highlight its user-friendliness and affordability as key strengths. Users appreciate the intuitive interface, making it accessible for teams with varying technical expertise. This is particularly beneficial for smaller businesses or those transitioning from manual systems, as it minimizes training time and disruptions to workflows.

Another noteworthy advantage is the mobile app, praised for empowering field technicians with on-the-go access to work orders and task management. This streamlines communication, improves data collection accuracy, and ultimately enhances field service efficiency. When compared to competitors, users often find Maxpanda's subscription-based pricing structure more budget-friendly, especially for smaller teams. This makes it an attractive option for businesses seeking cost-effective CMMS solutions without sacrificing core functionalities.

However, some users point out limitations in the mobile app's functionalities compared to the web interface. This can hinder field service workflows that require advanced features beyond basic work order management. Additionally, while Maxpanda offers standard reports, users may find them lacking in customization and data visualization capabilities. This can limit their ability to generate in-depth reports and gain comprehensive insights into maintenance trends and performance, potentially hindering data-driven decision-making.

In conclusion, Maxpanda appears to be a well-suited option for small and medium-sized businesses, particularly those seeking a user-friendly and affordable CMMS solution. Its intuitive interface, mobile app, and cost-effective pricing make it an attractive option for organizations prioritizing ease of use and value for money. However, it's important to consider potential limitations in mobile app functionalities and reporting capabilities, especially for businesses with complex maintenance needs or extensive data analysis requirements.

Pros & Cons

  • Easy to Use: Praised for its intuitive interface and clear navigation, making it accessible for users with varying technical backgrounds. This is crucial for streamlining adoption and reducing training time, especially for teams with diverse technical skillsets.
  • Mobile App: The mobile app empowers field technicians and maintenance personnel to access work orders, manage tasks, and update statuses while on the go. This improves accessibility and real-time data collection, fostering better field service efficiency.
  • Affordable: Compared to some competitors, Maxpanda offers a subscription-based pricing model that is considered cost-effective, particularly for smaller businesses. This makes it an attractive option for organizations seeking a budget-friendly CMMS solution without compromising essential functionalities.
  • Frequent Updates: Maxpanda is frequently updated with new features and improvements based on user feedback. This demonstrates a commitment to continuous improvement and ensures users have access to the latest functionalities and bug fixes, enhancing the overall user experience.
  • Limited App Features: While the mobile app offers core functionalities, some users report it lacks advanced features compared to the web interface. This can hinder field service workflows that require functionalities beyond basic work order management and status updates.
  • Basic Reporting: While Maxpanda offers standard reports, users may find them limited in terms of customization and data visualization capabilities. This can make it challenging to generate comprehensive reports and gain deeper insights into maintenance trends and performance.
  • Newer Features: As a relatively newer player compared to some established CMMS solutions, Maxpanda may lack the extensive feature maturity and refinement found in its competitors. This can mean encountering occasional bugs or limitations in functionality.
  • Limited Customization: While Maxpanda offers some customization options, users requiring extensive workflow tailoring or integration with non-standard systems may find it limiting. This can be a drawback for organizations with complex maintenance processes or unique data integration needs.

Key Features

  • Maintenance Work Orders: Schedule recurring work orders on a communal schedule, assign work orders, send out email or push notifications to assigned technicians, and set up pre-approval to expedite the process.
  • User-Friendly Interface: Offers quick and easy setup, an intuitive design and browser-based access. The calendar interface makes it easy to create, assign and monitor maintenance schedules.
  • Inventory Management: Track inventory levels, reduce waste and keep costs down by reducing item overstocking. Monitor part costs and equipment lifespans as well as set the system to automatically remove items from inventory when they’re used in a work order.
  • Asset Management: Includes asset accounting, location tracking and maintenance records. Assign assets for use and locate them on a facility map. Asset profiles keep a record of warranties, install dates, repair history, tags, images and procedures.
  • Task Status: Track work order status and PM progress by publishing tasks, sending out automated emails, and defining specific groups of relevant contacts.
  • Digital Task Library: Create, import, share and set tasks to repeat from the digitized task dashboard. Customize templates for recurring tasks and share them with groups or the whole organization to streamline work.
  • Live Maps: Track asset location, materials transport and other location-based metrics with real-time maps.

Pricing

License/Subscription Cost
  • Subscription-based pricing model: monthly cost depends on the number of work orders and facilities
  • Offers six pricing plans: Basic, Starter, Enhanced, Standard, Pro and Enterprise
  • Cost varies depending on the payment type, yearly payment is $120 less than the monthly payment plan
  • Additional discount available to non-profit organizations
Maintenance Cost
  • Included in the subscription cost
  • Provides phone-based and live chat support for immediate answers to the queries
  • Technical support button is on the dashboard for 24/7 global support
Installation/Implementation Cost
  • Implementation cost is included in the subscription fee
Customization Cost
  • No customization cost
  • Provides six fixed plans for SMB and enterprise users
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is included in the subscription fee
  • Provides built-in multi-data uploader, which allows the user to create or add up to 10,000 buildings, locations, addresses, assets, bins, parts and vendors per page on a single spreadsheet
  • Site Editors, Site Admins, Company Editors and Company Admins have direct desktop access to bulk uploading of datasheets once or multiple times
  • Bulk upload pages are available for each site user
Recurring/Renewal Costs
  • Cost is included in the monthly or annual subscription fee
MPulse
MPulse
Start Price
$3,500
Annually
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked MPulse

MPulse, a CMMS software, garners praise for its user-friendliness and robust features, but recent reviews also highlight areas for improvement. Users appreciate its intuitive interface, praising its ease of setup, customization, and navigation, especially compared to competitors with steeper learning curves. The software's comprehensive functionality, including work order management, preventive maintenance scheduling, and reporting, is valued by many, particularly those seeking a one-stop solution. However, some users report limitations in the built-in reporting tools, requiring them to export data for further analysis, which can be cumbersome and add extra costs.

Mobile app accessibility is another point of contention. While the app exists, some users express concerns about licensing restrictions hindering its functionality for field technicians, potentially limiting its effectiveness in managing remote teams. Data transfer hiccups between work requests and work orders are also mentioned, causing frustration and requiring manual data entry, impacting accuracy and efficiency.

For multi-location operations, MPulse's inventory management capabilities seem less robust, prompting users to devise workarounds for accurate stock tracking across various sites. Finally, while its user-friendliness is a major selling point, some perceive the pricing as high, especially for companies not utilizing all its features. This raises questions about its value proposition compared to competitors offering similar functionalities at potentially lower costs.

Overall, MPulse users seem to appreciate its ease of use and comprehensive features, but also acknowledge limitations in reporting, mobile app accessibility, and multi-location support. Weighing these strengths and weaknesses against pricing becomes crucial for companies considering MPulse, especially when compared to alternative CMMS solutions.

Pros & Cons

  • Ease of Use: Users appreciate MPulse's intuitive interface which requires minimal training, allowing staff to adapt quickly and improve efficiency.
  • Customizable Features: MPulse offers easily customizable fields and forms that can be tailored to meet specific CMMS needs, offering a flexible solution for different industries.
  • Robust Reporting: The software provides comprehensive reporting tools that help users track maintenance activity and make data-driven decisions, praised for enhancing visibility and control.
  • Preventive Maintenance: MPulse excels in scheduling and tracking preventive maintenance activities, helping users minimize downtime and extend asset longevity.
  • Responsive Customer Support: The company's customer support team receives accolades for being responsive and helpful, aiding in quick resolution of any issues users encounter.
  • Mobile Accessibility: The mobile functionality of MPulse is commended for providing field technicians the ability to access and update CMMS data on-the-go, increasing productivity.
  • Scalability: Users value MPulse for its scalability, making it suitable for businesses of varying sizes, with the capability to accommodate growth and increased complexity over time.
  • Limited Reporting Functionality: Users find the built-in reports lacking and often rely on exporting data for further analysis, incurring additional costs for custom reports.
  • Mobile App Limitations: The mobile app may have licensing restrictions hindering accessibility and functionality for field personnel.
  • Data Transfer Issues: Some users report inconsistencies when converting work requests to work orders, requiring manual data entry and potentially affecting reports.
  • Multi-Location Challenges: The software might not be ideal for managing inventory across multiple locations, requiring workarounds for accurate stock tracking.
  • Cost Concerns: While user-friendly, the software's price can be perceived as high, especially for companies not utilizing all its features.

Key Features

  • Asset Management: Helps track, monitor and manage physical assets, as well as create asset profiles.
  • Inventory Management: Offers transferring of inventory between locations, tracking spare parts, quantifying materials and organizing stockrooms. Sends alerts when stock reaches certain levels to prevent running out.
  • Maintenance Scheduling: Schedule one-time or recurring maintenance events from a calendar interface.
  • Work Order Management: Tracks work order requests from opening to completion. Assign tasks to technicians and restrict access to closing orders to admin levels.
  • Mobile Access: Available on all mobile devices, including iOS, Android and tablets as long as there’s an internet connection.
  • Vendor Management: Store contracts and communications with subcontractors, vendors and more in the system to avoid losing emails or other crucial information. Available with the platinum version.
  • Preventive Maintenance: Automate PM task scheduling and spot problems before they occur. PM scheduling automatically generates work order before an asset breaks down.
  • Customization: Customize list layout, form layout, language and theme. Create special codes, new tabs and fields, include specific internal data in the database, and get customized reports.
  • Integration: Import and export from files, the database or other applications in use. Collect data faster with the DataLink Integration Adapter and Industrial Internet of Things.
  • Barcode Scanning: Easily set up and print barcode labels that can be recognized by commonly used devices like mobile, tablet and a barcode scanner. Scan the barcode to access all the relevant information saved on the assets.
  • Advisor Dashboard: Configure the dashboard to show important information in the front and middle. Attach charts, graphs, photos, videos documents and websites to the dashboard.
  • Labor Resource Management: Track vendor and employee contact information, skill level, billing rate, attendance and work history. Match and link people to work orders, assigning tasks according to availability and skill set.
  • Asset Status Board: View the health of assets, facility footprint and fleet vehicles on a single board. Configure boards to accommodate production lines, departments, systems or assets, using colors to indicate asset health.
  • Role-Based Access Control: Control viewing of documents and filter data based on departments, work order types and locations. Eliminate data clutter and manage which employees can view and edit information.
  • Media Management: Attach media files, photos, videos, a supplier website, intranets and documents to any record, maintenance manuals and internal documents. All the stored information is saved with the record and can be accessed at any time.

COMPARE THE BEST Equipment Maintenance Software

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Start Price
Free Trial
Company Size
Deployment
Platform
Logo
UpKeep
$45
Per User, Monthly
Yes
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UpKeep
FMX
$59
Per User, Monthly
Yes
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Cloud On-Premise
Mac Windows Linux Chromebook Android
FMX
Hippo CMMS
$35
Annual, Monthly
Yes
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Cloud On-Premise
Mac Windows Linux Chromebook Android
Hippo CMMS
Fiix
$45
Annual, Monthly
Yes
Small Medium Large
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Mac Windows Linux Chromebook Android
Fiix
eMaint
$69
Per User, Monthly
Yes
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Mac Windows Linux Chromebook Android
eMaint
Limble
$28
Per User, Monthly
Yes
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Cloud On-Premise
Mac Windows Linux Chromebook Android
Limble
IFS EAM
$165
Per User, Monthly
No
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Mac Windows Linux Chromebook Android
IFS EAM
Maintenance Connection
$45
Per User, Monthly
No
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Maintenance Connection
Maxpanda
$118
Per User, Monthly
Yes
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Mac Windows Linux Chromebook Android
Maxpanda
MPulse
$3,500
Annually
No
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MPulse

All Equipment Maintenance Software (71 found)

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Mobility Work

by Mobility Work SAS
Mobility Work
Mobility Work is a comprehensive CMMS software designed to streamline maintenance management tasks. It is particularly well-suited for industries such as manufacturing, energy, and transportation, where efficient maintenance operations are crucial. The platform offers unique benefits like an intuitive interface and a community-driven approach, allowing users to share insights and best practices. Key features include asset management, work order tracking, and predictive maintenance capabilities, which enhance operational efficiency. Users appreciate its user-friendly design and the ability to integrate with IoT devices for real-time data analysis. Compared to similar products, Mobility Work stands out for its collaborative network and ease of use. Pricing details are not readily available, so it's advisable to contact SelectHub for a tailored quote based on specific requirements. Overall, Mobility Work provides a robust solution for organizations seeking to optimize their maintenance processes and improve asset reliability.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

CHAMPS

by Champs Software, Inc.
CHAMPS
CHAMPS Software is a comprehensive CMMS solution designed to streamline maintenance operations, enhance asset reliability and optimize costs.Key features include work order management, preventive maintenance scheduling, inventory control, procurement and workforce control.It empowers data-driven decision-making through condition-based monitoring, maintenance checklists, meter readings, customizable dashboards and comprehensive reports.While it receives positive feedback for its functionality and flexibility, potential users should know some limitations. It lacks AI-based capabilities like automated fault detection and demand forecasting and doesn’t offer a global search function.The vendor typically follows a subscription-based pricing model, with fees varying based on the number of users and additional features required. While the base subscription covers core functionalities, add-on modules or advanced features may incur extra costs.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Interal

by Conception INTERAL
Interal
Interal is a sophisticated software solution designed to streamline maintenance management tasks, particularly excelling as a Computerized Maintenance Management System (CMMS). It is ideally suited for industries such as manufacturing, facilities management, and utilities, where efficient maintenance operations are crucial. Users benefit from its robust features, including asset management, work order tracking, and preventive maintenance scheduling, which enhance operational efficiency and reduce downtime. Interal stands out with its user-friendly interface and customizable reporting capabilities, allowing organizations to tailor the system to their specific needs. Compared to similar products, users often praise its intuitive design and comprehensive functionality. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a personalized pricing quote. This ensures that organizations can find a solution that aligns with their budget and operational requirements, making Interal a versatile and valuable tool in the realm of maintenance management.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Asset Panda

by Asset Panda
Asset Panda
Asset Panda is a cloud-based asset management software designed to help businesses track, manage, and maintain their physical assets. It's particularly well-suited for organizations with a large number of assets, as it allows for efficient inventory management through features like mobile apps and barcode scanning. Asset Panda boasts a user-friendly interface and integrates with existing software, streamlining workflows. User reviews consistently highlight the software's ease of use and its ability to provide real-time asset data, which helps businesses improve overall asset lifespans and prevent loss. Pricing typically follows a subscription model with tiers based on the number of users and features required. Pros Easy to use Real-time data Mobile access Affordable (tiers) Cons Limited reporting Customization limitations Large assets may struggle Integration complexity Scalability concerns
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Assetworks

by AssetWorks
Assetworks
AssetWorks helps users manage assets like vehicles, buildings, infrastructure, facilities and more. Its offerings include management of fleets and fuel, enterprise risks and assets, surplus assets and more. It streamlines processes and improves operations through better facility staffing, machinery management and workflows. It helps users handle consumables, equipment and properties efficiently and cost-effectively. Leveraging multiple modules enable companies to improve ROI, promote data transparency and reduce operating costs.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
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Asset Essentials by Brightly

by Brightly Software
Asset Essentials by Brightly
Asset Essentials by Brightly (formerly known as Dude Solutions) is a cloud-based asset management software designed for organizations looking to streamline their asset tracking and maintenance processes. It provides a centralized platform for managing asset data, tracking maintenance schedules, and generating reports. The software is particularly suitable for small to mid-sized businesses in various industries, including healthcare, education, and manufacturing. Key benefits of Asset Essentials include improved asset visibility, reduced maintenance costs, and enhanced compliance. Its popular features include asset tracking, work order management, and inventory control. Users appreciate its user-friendly interface, customizable dashboards, and mobile accessibility. Pricing for Asset Essentials is based on a subscription model, with monthly or annual payment options. The price range varies depending on the number of assets managed and the level of support required.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
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Axxerion

by Axxerion USA
Axxerion
Axxerion is a property, storage and maintenance management platform that provides flexible asset, facility and inventory management features. It simplifies maintenance operations, centralizes communication, and collects data to promote better business decisions and accurate forecasting. Its scalability and flexibility make it ideal for organizations of all sizes in diverse industries. It’s available for cloud deployment.
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Cost Breakdown
$1,000 or more
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MAPCON

by Mapcon Technologies, Inc.
MAPCON
MAPCON provides cloud and on-premise maintenance management to organizations of all sizes in a wide variety of industries. It comes in two versions (lite and professional) that centralize and streamline maintenance activities including facility management and asset management. It also provides mobile access and a range of add-ons to ensure users get the most out of their version.
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Cost Breakdown
$10 - $100
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TheWorxHub

by Brightly Software
TheWorxHub
The WorxHub by Brightly (formerly Dude Solutions) is a cloud-deployed maintenance and operations management solution specially designed for healthcare organizations managing senior living facilities. It offers work order management, surveys and inspections, asset management, capital planning, preventive maintenance and reporting. It also helps achieve compliance, monitor energy consumption, regulate workflows and manage security. It manages transportation, room bookings and assets. It helps maximize revenue, encourage communication and create a better experience for residents. It integrates with popular tools like Cubigo, Viibrant, TouchTown and more. It provides insights and configurable reports to manage and maintain senior living facilities.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
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MaintiMizer

by Ashcom Technologies
MaintiMizer
MaintiMizer by Ashcom Technologies helps manage work orders and track inventory, time cards, vendors, purchase orders and compliance. Made for companies of all sizes, it offers features like asset management, preventive maintenance, reporting and equipment reading. It also offers customization according to company needs and integration with SAP, PeopleSoft and Primax.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
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Planon

by Planon Software
Planon
Planon provides facility and integrated workspace management to organizations of all sizes. It helps building owners and managers create workplaces that encourage learning, productivity and innovation.Users can choose from specialized versions that include IWMS, asset management, real estate management, sustainability management and more. With over 35 years of experience and thousands of customers worldwide, it provides highly integrated space and facility management.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
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Field Eagle

by Konverge Digital Solutions Corporation
Field Eagle
Field Eagle offers preventive, asset and maintenance management on a configurable scale for organizations of all sizes. A backbone of inspection and asset tracking combines with powerful integration options that help users maximize their operational productivity goals.It digitizes various maintenance tasks to achieve real-time updates and granular control of operations. This solution also centralizes communications for quicker, more efficient coordination and better risk management without switching to a different platform.
Cost Breakdown
$500 - $1,000
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ManagerPlus

by Eptura, Inc.
ManagerPlus
ManagerPlus by Eptura, Inc. is a comprehensive asset management solution that streamlines maintenance schedules, tracks asset lifecycle, and manages inventory with ease. Tailored for mid-sized to large enterprises, its most striking benefit is the ability to centralize asset information which significantly improves decision-making. This platform thrives in environments where asset reliability is critical, such as manufacturing, construction, and transportation industries. Notable features include work order management, preventive maintenance scheduling, and robust reporting capabilities that empower users with actionable insights. ManagerPlus stands out for its user-friendly interface and mobile accessibility, fostering operational efficiency on the go. While pricing considerations are opaque without direct consultation, potential buyers should anticipate a scalable cost structure that correlates with the size and complexity of their asset portfolio. Payment frequency is typically structured on a subscription basis, providing flexibility and predictability in budgeting for long-term asset management strategies. Pros User-friendly interface Robust asset tracking capabilities Effective preventive maintenance scheduling Mobile app increases operational flexibility Good customer support services Cons Limited reporting customization Higher learning curve for some features Occasional software glitches Integration with other systems can be complex Costly for small businesses
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
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Prometheus Group

by The Linux Foundation
Prometheus Group
Prometheus Group offers a comprehensive suite of software solutions designed to enhance the efficiency and effectiveness of maintenance operations, particularly in the realm of Computerized Maintenance Management Systems (CMMS). This software is particularly well-suited for large enterprises and organizations across various industries, including manufacturing, utilities, and energy, that require robust maintenance and asset management capabilities. One of the key benefits of Prometheus Group's software is its ability to streamline maintenance workflows, improve asset reliability, and reduce operational costs. Users appreciate features such as predictive maintenance, work order management, and asset tracking, which collectively contribute to a more proactive maintenance strategy. When compared to similar products, Prometheus Group is often praised for its user-friendly interface and the scalability of its solutions, making it a viable option for organizations of different sizes. Pricing considerations for Prometheus Group's software typically involve a subscription model, with costs varying based on the size of the deployment and specific features required, ensuring that organizations can find a pricing plan that matches their needs and budget.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
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Freshservice

by Freshworks
Freshservice
Freshservice is a sophisticated IT Service Management software designed to streamline and automate various IT-related tasks. It is particularly well-suited for organizations in industries such as technology, education, and healthcare, where efficient IT service management is crucial. The platform offers unique benefits like an intuitive user interface, robust automation capabilities, and seamless integration with other tools, enhancing productivity and reducing downtime. Popular features include incident management, change management, and a self-service portal, which empower users to resolve issues independently. Users often praise its ease of use and comprehensive functionality compared to similar products. Pricing details can vary based on factors like the number of users and specific needs, so it's advisable to contact SelectHub for a tailored quote. Freshservice stands out for its ability to adapt to diverse organizational needs, making it a versatile choice for businesses seeking reliable IT service management solutions.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
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WebTMA

by TMA Systems
WebTMA
WebTMA is a comprehensive software solution designed to streamline maintenance management tasks, particularly as a Computerized Maintenance Management System (CMMS). It is ideally suited for industries such as healthcare, education, government, and manufacturing, where efficient asset management and maintenance operations are crucial. The software offers robust features like work order management, preventive maintenance scheduling, and asset tracking, which enhance operational efficiency and reduce downtime. Users appreciate its intuitive interface and customizable reporting capabilities, which provide valuable insights into maintenance activities. WebTMA stands out for its scalability and flexibility, accommodating the needs of both small organizations and large enterprises. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their specific requirements. Overall, WebTMA is praised for its reliability and effectiveness in optimizing maintenance processes compared to similar products in the market.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
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Fullbay

by Fullbay
Fullbay
Fullbay offers a specialized software solution designed primarily for the heavy-duty truck repair and maintenance industry. This cloud-based platform is particularly well-suited for commercial repair shops seeking to streamline their operations, from service requests to invoicing. Fullbay stands out for its ability to enhance efficiency and transparency within repair shop workflows, offering significant benefits such as real-time updates on repair status, inventory management, and customer communication. Among its most lauded features are its comprehensive reporting capabilities, which help businesses track performance metrics and make data-driven decisions. When compared to other products in the CMMS (Computerized Maintenance Management System) space, users often highlight Fullbay's user-friendly interface and industry-specific functionalities as key differentiators. Pricing for Fullbay is typically structured on a subscription basis, with costs varying based on the size of the operation and specific needs, ensuring that businesses only pay for the features they require.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
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QWare

by C&S Companies
QWare
QWare is a comprehensive software solution designed to streamline maintenance management tasks, particularly in the realm of Computerized Maintenance Management Systems (CMMS). It is ideally suited for industries such as facilities management, education, healthcare, and manufacturing, where efficient task management and maintenance scheduling are crucial. Users benefit from its intuitive interface, which simplifies work order management, asset tracking, and preventive maintenance scheduling. A standout feature is its customizable dashboard, allowing users to tailor the software to their specific operational needs. Compared to similar products, QWare is praised for its user-friendly design and robust functionality, making it a preferred choice for organizations seeking to enhance their maintenance operations. Pricing details are not explicitly available, so potential users are encouraged to contact SelectHub for a personalized quote. This ensures that pricing aligns with the unique requirements and scale of their operations.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
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Megamation Directline

by Megamation Systems Inc
Megamation Directline
DirectLine, a maintenance management solution by Megamation, provides features specific to organization and sector. It helps streamline workflows, boost productivity, maintain compliance and perform preventive maintenance tasks. It offers features like work order management, project management, fleet management, inventory management, maintenance tool tracking and many more. The mobile version is compatible with every mobile OS, making it easy to access information from anywhere.
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Cost Breakdown
$100 - $500
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TabWare

by AssetPoint
TabWare
TabWare helps organizations of all sizes manage their physical assets. It offers a full set of features, such as work orders, scheduling and inventory, at a lower cost than many comparable platforms. It was designed by maintenance professionals to make the process of repairing, maintaining and managing assets more efficient. It helps maximize asset performance, reduce operating costs and boost profit margins.
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$10 - $100
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Buyer's Guide

Equipment Maintenance Software Is All About Managing and Scheduling Equipment Maintenance 

By Kriti Agarwal, Technical Content Writer at SelectHub

Equipment Maintenance BG Intro

Businesses in the manufacturing and industrial industries rely on their equipment like a life raft. Without proper equipment, efficiency and productivity would drop or possibly grind to a halt. Even if you have the necessary equipment, you need to make sure every asset is operating at peak performance. Enter equipment maintenance software (better known as CMMS software) — business software that makes managing and scheduling equipment maintenance a breeze.

Executive Summary

  • With an equipment maintenance solution, you can keep tabs on your inventory, track facility usage and costs, manage maintenance, and more.
  • There are a few different, yet essential, types of equipment maintenance software. CMMS, CAFM, EAM and IWMS are all a part of equipment maintenance, and your need for each one of these depends on what type of business or facility you manage.
  • Equipment maintenance software streamlines preventive maintenance tasks, manages maintenance histories of assets and enhances work order management.
  • Searching for the right equipment maintenance solution requires thorough research about software vendors and products available in the market.
What This Guide Covers:

What Is Equipment Maintenance Software?

The name is fairly self-explanatory, but there are some complexities to equipment management software that are important to understand. Equipment maintenance tracking software assists facility managers in the maintenance of their equipment. Users can schedule maintenance, submit work orders, log equipment history and much more to track equipment health.

What makes heavy equipment maintenance management software especially powerful is its automation capabilities. From managing inventory to scheduling preventive maintenance to tracking work orders, equipment maintenance software greatly eases the burden of tracking maintenance manually.

Facilities managers simply need to look in the system to see the most recent maintenance date, the next scheduled date and how much part inventory they have left to perform repairs.

CMMS vs. Equipment Maintenance

Equipment Maintenance Software Categories

You may have heard another acronym for the management of maintenance: computerized maintenance management software or CMMS. Facilities managers use CMMS as a preventive maintenance scheduling software that schedules and tracks maintenance, manages work orders and tracks inventory. It is very similar to equipment management, computer-aided facilities management (CAFM) and enterprise asset management software (EAM) — the differences are mostly in scope and semantics, especially when it comes to EAM vs. CMMS.

CMMS manages more than just equipment. It can be used for facility management, including property, vehicle fleets and all of your equipment. In addition, most CMMS systems come with a robust collection of features that might be more than you need. Some of the most common CMMS features include project management, labor availability, document management and compliance requirement management.

Equipment maintenance software is basically a type of CMMS specialized for equipment management. There are many areas where the two overlap, as most CMMS offer equipment maintenance management programs.

Primary Benefits

Equipment maintenance software offers a range of benefits for your preventive maintenance activities, maintenance tracking, work order management and inventory management activities.

Equipment Maintenance Primary Benefits

So how exactly do facilities managers utilize their equipment maintenance software? Let’s explore:

Improve Preventive Maintenance

Unscheduled equipment downtime can lead to skyrocketing repair costs, and the price of replacing equipment that breaks down early can be astronomical. These are unnecessary expenses that hinder the performance of your entire business, not just the facility holding the equipment.

Preventive maintenance is a key step for any organization that owns facilities, maintains assets or uses machinery. Planned maintenance data is the most important key performance indicator for most facility managers. Preventive maintenance is a proactive or preventive action in taking care of equipment before issues arise.

Preventive maintenance software for heavy equipment provides scheduling features that allow managers to schedule regular maintenance on each piece of equipment you own, ensuring a productive facility.

Maxpanda

Maxpanda offers color-coded maintenance scheduling features.

These schedules are digital, which means they can send out routine maintenance alerts at predetermined intervals, or they can alert users when they miss important maintenance events. This not only helps maintain a maintenance routine based on set timelines, but it also makes it much harder for human error (i.e., forgetting to reschedule routine maintenance tasks) to result in equipment damage.

Another powerful aspect of regularly scheduled maintenance isn’t only the scheduling itself but also the access it provides. Anybody who has access to the maintenance software can view maintenance schedules, which helps keep everyone in the loop on tasks and work order completion.

You can assign tasks to specific technicians and set them to only allow closure by managers. This keeps everyone accountable for their portion of the work, in addition to streamlining the process.

Track Maintenance History

Maintenance tracking software, which tracks the maintenance history of equipment, is equally as important as scheduling preventive maintenance, especially for heavy equipment repair. It’s important to make note of all repairs done to a piece of equipment for a plethora of reasons.

One key argument for heavy equipment maintenance tracking software is that you may find a pattern in small issues, leading to the discovery of a bigger one. For example, if certain parts continuously need replacing, you may find that someone isn’t using the equipment properly or that a system is malfunctioning internally in a way that might not matter in the short term but causes long-term wear and tear.

Hippo

Hippo’s equipment tracking lets you keep tabs on the location of all your machinery and other assets.

Another benefit of maintenance tracking is to get more accurate mean-time-between-failure data. This helps managers have a better idea of the profitability of their assets and determine whether they are reaching their estimated life span.

It can also help them forecast when new pieces of equipment need to be purchased based on previous asset life spans. This way, your organization can ensure they are prepared ahead of time with the funds to replace assets reaching the end of their usability.

Plus, it’s always helpful to have a complete maintenance history of all of your equipment. If a machine fails despite being properly maintained, users can access these maintenance logs to prove warranty claims and prevent other potential legal action that can come from faulty records.

Enhance Work Orders

Lots of facility managers have a love-hate relationship with work orders. They love them when they’re organized and hate them when they’re not. Regardless of how you feel about them, they’re a necessary part of facility and equipment management. That’s why equipment maintenance software with work order management modules tries to make work orders as painless as possible.

Equipment maintenance management software keeps all work orders organized in a single place within the system so that users know exactly where to look for them. It makes it easy to check on orders, old and new, and see the status of current tasks. This can make a huge difference in your productivity.

eMaint

eMaint lets users monitor work order completion and performance from an intuitive dashboard.

Digitizing your work orders has numerous benefits like increasing the productivity of your maintenance team and security as well.

The whole maintenance team can view work orders and see when they are marked complete, and users can choose whether to allow technicians to mark their own work orders as finished or set role-based access so only managers can sign off on work order completion. This streamlines workflows, ensures accountability and improves the collaboration of the work order process.

Plus, digital work orders can’t be destroyed in a fire or flood as paper records can. This added level of security helps ensure the longevity of your records.

Simplify Inventory Management

One of the worst experiences for a facility is when an important piece of equipment breaks down, and you don’t have the right parts to fix it. You then have to wait for the part to ship, during which you lose valuable time and money. And in order to get the part faster and reduce downtime, you’ll probably have to pay for expedited shipping. These extra costs are easily avoidable when using equipment maintenance software.

Another crucial aspect of any business is properly controlling your inventory. From your largest assets to the smallest of parts, a good inventory management module in a CMMS translates to a huge reduction in costs.

Equipment maintenance tools specifically control the parts inventory for your equipment. Using the system, you can check how much of each spare part you have left in stock. When you realize you’re getting low on a part, you can order that part early so you don’t have to wait to make a repair.

Users can also find patterns in part use — this helps procurement employees order the right number of items at the right frequency, reducing the chances of overstocking or running out of parts. These insights help managers create more accurate financial predictions and other long-term plans.

Implementation Goals

Asset-heavy organizations can use equipment maintenance software to optimize asset use and streamline processes throughout the organization. Here are a couple of implementation goals you can achieve:

Goal 1

Make Data-Driven Maintenance Decisions

Equipment maintenance systems track maintenance data from your equipment and assets. This data helps schedule maintenance better before the asset breaks down.

Goal 2

Improve Collaboration and Communication

With equipment maintenance software, you can assign tasks to relevant technicians and prioritize them based on urgency.

Goal 3

Automate Maintenance Processes

When you automate tasks like maintenance reminders and work order organization, it reduces manual tracking and frees up valuable time for more important duties. It reduces human error and streamlines workflows throughout the organization.

Goal 4

Increase Asset Control

Monitoring asset conditions is essential. Equipment maintenance systems allow users to track minute details of individual assets such as warranty information, maintenance history and MTBF (mean time between failure) data.

Goal 5

Optimize Maintenance Processes

Equipment maintenance solutions ensure organizations get the most out of available resources, including funds, personnel, equipment and facilities, by managing them more effectively.

You can achieve these goals by implementing good equipment maintenance software. However, you can’t simply deploy the first one you find on the market. You’ll need to choose software with a combination of basic and advanced features. We’ve compiled a list of essential features to consider.

Basic Features & Functionality

Work Order Management

Work order management involves creating and managing work orders for various maintenance jobs. It streamlines maintenance processes by assigning work to relevant technicians, creating recurring tasks, triggering alerts and more.
Preventive Maintenance

Preventive maintenance deals with performing routine maintenance tasks performed to avoid sudden breakdown or failure of equipment.
Inventory Management

Inventory management often comes as a built-in module of equipment maintenance software designed to track spare parts. These capabilities can include procurement, vendor and supplier management, stockroom management, multi-site tracking, lockout-tagout systems, and spare parts logs.
Reporting and Analysis

Equipment maintenance systems have become much more advanced in their reporting and analysis capabilities. Now you can integrate BI tools with a CMMS to mine actionable data useful in making facility-related decisions. Users can generate reports on work order completion rates, track KPIs in real time, monitor condition metrics, create asset-specific forecasts and much more.
Asset Tracking

Asset tracking solutions help you track asset downtime, warranties, asset depreciation rates and current values. They also enable you to set an asset hierarchy and store and view assets by name, ID, model, warranty, manuals, location and more. You can track assets across multiple locations.

Advanced Features & Functionality

Mobile CMMS

Mobile apps simplify maintenance and data collection for field and facility operators. You can use a mobile app to scan barcodes, add, edit and update maintenance data, access work orders, track labor hours, and upload photos and documents. CMMS apps are mostly available for both Android and iOS.

Project and People Tracking

Manage personnel and projects under a single interface. Create projects consisting of multiple work orders and store employee records. You can track budget, labor hours and employee certifications. Use charts and reports to monitor the project’s progress, time spent and resources used.
Purchase Order Management

Using equipment maintenance software, you can create and track purchase orders by date, part details, shipping information and vendor information. It helps you log PO receipts and submits requests for parts that are low in stock. You can also create blanket purchase orders and set rules to automate the approval and rejection of purchase orders.
Vendor and Customer Management

Vendor management makes it easy to maintain relationships and deadlines with vendors and customers. You can create contracts and POs and collate vendor information with vendor management modules.

Current Trends

As with all technology, vendors continue to adapt maintenance equipment software to meet the ever-evolving needs of their customers. From remote maintenance to enhanced maintenance insights, there are some exciting developments to keep your eye on.

Equipment Maintenance Trends

Here are current trends expected to transform equipment maintenance.

Remote Maintenance

With most workplaces operating on a remote or hybrid model, it’s important for facilities to adapt to remote maintenance practices sooner rather than later. Remote maintenance involves planning, scheduling, maintaining and managing equipment from a remote location.

Cloud computing is gradually making a mark for itself by helping various organizations manage maintenance during the pandemic. It helps to increase productivity and collaboration and enables timely maintenance.

Maintenance Insights

Maintenance insights offer an opportunity to understand the real issues and potential problems that a facility might face. It is also very handy when it comes to long-term maintenance planning.

For example, when you have data on how long equipment has been running and the last time it needed maintenance, you can get an idea of when it will need maintenance again in the future.

Inventory Tracking

When you plan maintenance and realize that the required equipment is not in stock, it delays the maintenance program and leaves you helpless — your time and resources wasted.

This is why it is important to track inventory so you know where to find it when you need it.

Software Comparison Strategy

Now that you know how to use industrial equipment maintenance software, you might be wondering how to go about selecting it. Here’s a quick rundown of how to find the best heavy equipment maintenance software for your business:

Gather Requirements

To ensure your equipment maintenance solution fits your unique needs, you must identify those needs. Different equipment maintenance management platforms specialize in different features, so choosing a platform that excels in the features you need most is a great way to make sure your needs match up. Our CMMS requirements template can help guide you through the requirements gathering process.

Remember, just because software offers more features doesn’t mean it will be a better fit for your business. Overbuying features you won’t use is one of the main ways organizations end up with a CMMS solution that is too sprawling or expensive. Focus on the key features you identify through the template and build conservatively from there.

Compare Vendors

Once you’ve identified the most important features for your organization, you can begin comparing vendors that create CMMS and equipment maintenance software. We recommend comparing platforms based on how well they deliver the features you identified in the last step.

This comparison report is a great way to get started and compare industry leaders. For those in the manufacturing industry, we suggest focusing on platforms with industrial or heavy machinery specialization.

Create a Shortlist and Request Trials

You should be able to create a shortlist of five to seven solutions that meet your requirements using this comparison method. Now it’s time to compare their prices and interface. This industry pricing guide can help give you a ballpark idea of how much certain solutions cost, but a price quote is key to an accurate estimate. Because every business’s requirements are unique, vendors charge based on the number of user licenses and the different combinations of features or modules you want to use.

When you’ve discounted any systems too far out of your price range, you should ask the remaining shortlisted vendors for a free trial or demo. This will allow you to get a feel for the user interface of the system — one of the most important aspects of business software. It’s also an aspect you can’t really understand simply from reading reviews, so this trial is a crucial step.

Cost & Pricing Considerations

Factors such as deployment method, features, cost per user and customization can affect your software budget.

Pricing models like subscription-based or one-time, flat fees can also help you filter out vendors that may or may not be suitable for your organization. Other factors that affect the cost are integrations, setup, training and maintenance.

The Most Popular Equipment Maintenance Software

There are different solutions available on the market today, and each offer varied sets of features and functionalities. That being said, our analysts have compiled a list of the top five equipment maintenance apps in the industry.

Fiix

Fiix offers cloud-based computerized facility and maintenance management software that helps teams organize their assets, manage repair work, integrate their operations through connected business platforms and make data-based decisions.

It manages assets in multiple locations and streamlines workflows.

Fiix

Manage parts and supplies in different locations with Fiix.

UpKeep

UpKeep is a mobile-based computerized maintenance management system suitable for companies of all sizes and types.

It helps you monitor assets, track stockrooms, schedule preventive maintenance, reduce downtime, manage work orders and automate workflows. It offers an interactive dashboard, procurement management, cost analysis and forecasting, and more.

UpKeep

UpKeep’s inventory management module maintains accurate stock records.

ServiceChannel

ServiceChannel is a web- and mobile-based software that enables you to manage processes and payments, find contractors, track work orders, reduce expenses, stay compliant, receive timely alerts, and access real-time information.

Its features include service automation, reporting, PM, energy management and site management.

ServiceChannel

ServiceChannel helps manage and schedule work orders and tasks.

Maintenance Connection

Maintenance Connection is an operating system ideal for organizations of all sizes, available in web-hosted and self-hosted versions. It helps organizations extend asset life spans, manage maintenance tasks, assign asset hierarchies, reduce asset downtime, improve productivity and boost ROI.

Its core capabilities include work order management, asset management, preventive maintenance, inventory management, predictive maintenance, calibration management and reporting.

Maintenance Connection

Maintenance Connection helps view and manage all work orders.

Fracttal

Fracttal is an IoT-enabled CMMS that measures environmental quality, provides asset status and offers accurate reporting by linking to your maintenance program.

It offers maintenance management functionality to your company remotely from any device. It comes in three separate solutions for asset management, condition monitoring and fleet management.

To learn more about this shortlist and see how different features of these industry leaders compare, check out our in-depth CMMS comparison matrix.

Fracttal

Fracttal helps view and manage all work orders in a unified interface.

 

 

Questions To Ask Yourself

It's important to understand the objectives you’re trying to fulfill and the purpose of the equipment maintenance software in your organization before choosing a vendor. Some important questions to ask yourself as an organization and team are:

Equipment Maintenance Key Questions To Ask

  • Which delivery methods do you need?
  • Do you need additional IT infrastructure?
  • What remote management capabilities do you need?
  • How do you plan to protect your data?
  • Does your equipment maintenance software need to integrate with other business software like ERP?

Questions To Ask Vendors

The vendor’s experience, capabilities, portfolio and vision for the product all matter. Before you settle on one of the many equipment maintenance software vendors, find out:

About the Software

  • Does the software integrate with advanced technologies like IoT and AI?
  • Is it mobile-friendly?
  • Does the software offer real-time updates for field personnel?
  • What is the usage level of the software — is it user-friendly or complex?
  • Can this platform integrate with other business software?

About the Vendor

  • Does the vendor have a good track record and suitable references?
  • Does the vendor understand the unique needs of your specific business and industry?
  • Is the vendor actively investing in continuous software improvements?
  • What kind of post-implementation training does the vendor provide?
  • How available is this vendor to provide ongoing customer support?

In Conclusion

No matter what type of equipment your business uses, you can benefit from implementing equipment maintenance tools. It makes managing your equipment preventive maintenance, work orders and inventory simple and streamlined. You can boost your productivity, improve equipment life spans and increase profits through methodical equipment maintenance.

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Riya
By Riya Jamble
Technical Content Writer
Riya is a Technical Content Writer at SelectHub. She writes content for our construction scheduling and bidding, CMMS and medical billing categories. She's also a part of the social media team where she crafts posts that engage and resonate with our audience. Riya holds a Graduate Degree in Journalism and Mass Communication from Lovely Professional University, Punjab, India. Fueled by a love for black coffee, her day begins and ends with its energizing ritual. Riya enjoys a variety of TV series, including Friends, Suits, American Horror Story, and How to Get Away with Murder. During her free time, you'll find her reading or spending time with her close ones. She believes in magic and is waiting for that day when reality compromises and fairytale swirls around with a smile.
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Shantashree
Technical Research By Shantashree Das
Senior Analyst
Hailing from the Northeastern state of Assam, India, Shantashree Das completed her Bachelor of Engineering (B.E) in Computer Science and Engineering at the Royal School of Engineering and Technology (now Royal Global University) in Guwahati. She then pursued her Master of Business Administration (MBA) in Operations Management and Marketing at Assam University, India, where she developed a strong interest in ERP. Over the course of her career at SelectHub, Shantashree has gained specialties in various ERP and construction software categories, such as Manufacturing Software, CMMS Software, Construction ERP Software, Warehouse Management Software, Supply Chain Management Software, Distribution Software, Field Service Software, Takeoff Software, Construction Bidding Software, Construction Estimating Software, Construction Management Software, Construction Scheduling Software, and Property Management Software.
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Kankana
Technical Review By Kankana Kalita
Principal Analyst
A seasoned business and research analyst, Kankana Kalita specializes in ERP, CMMS, manufacturing, construction, supply chain, HRMS and CRM. Prior to joining SelectHub, she earned a Bachelor's degree in Computer Science and Engineering, an MBA in Operations and Marketing, and worked in email marketing and logistics.
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Ryan
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”
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